We attended the July 3rd celebration around the lake. It was a blast! We went paddle boating, ate the street food, had some drinks, and watched our daughter enjoy the jumpy castles and other kid attractions. It was a beautiful day and there was just the right amount of people which made it fun without it being a madhouse. I've grown up going to Keystone and the surrounding around and I love it every time! read more

Ever see that movie Cannonball Run, where there's loads of cars in one big highway free-for-all all competing for a prize I can't remember but that may have involved chocolate? Welcome to Denver before a giant snowstorm. News came the drop was about to hit, and it was gonna be a big'un. So we piled into the car at around 11.30pm and made a mad midnight dash for the mountains to beat the storm and jam fresh pow the next morning. The drive was hairy, we'd left our run a bit late but at the end of the drive, a shining jewel - Elvendor! Fine not quite the magical homeland of the Elves from LOTR, but close enough. Keystone Lodge is big, it's bad, and it's right in the village. The beds are problematic, in that they're so comfy you can barely get out of the bastards for early fresh tracks. Didn't get to try the spa sadly, but the real gold here was the staff, they were so friendly and helpful and realised that we just wanted A) to get to bed and B) get to the slopes the next morn, and they got us expedited with smiles all round and a minimum of fuss. Only down side was not getting to enjoy the lovely rustic hotel more, but hey, when in Rome right? read more

Keystone Lodge and Spa - Ski Resorts Near Me - Keystone, Colorado

The lodge is decent and the room is spacious however upon checkout they revealed a lot of hidden fees . When I questioned the fees they said they would remove some of them which came across as a scam. Parking included for the stay isn't convenient if you are traveling with a lot of ski gear. It's across a busy four lane road which you can access in an underground tunnel. The restaurant in the resort is an absolute disaster. Upon checking in we were given a drink ticket so we figured we would check it out . The menu seemed good, however high prices which were to be expected . The entire experience was awful from the moment we sat down. It reminded me of an episode of "kitchen nightmares" . Those complementary drinks took 15 minutes to reach the table. The $13 French Onion soup had us wondering how it left the kitchen in the first place . One bowl hardly had any soup in it and what was there was bland mixture with a strange mixture of cheese and bread in it . The $27 main course (per plate) was so bad and cold that it was uneatable . We thankfully spoke up and they comped the main dish. We offered to pay for the soup but then they lost the bill which took another 20 minutes to figure out. They finally said the computer system isn't working so don't bother paying. If you do decide this resort is for you, make sure you don't stay there on an empty stomach. read more

This place is amazing. Wonderful staff, clean rooms and good location. Free shuttles from hotel to "downtown keystone", a 3 min ride. They have a free shuttle that will take you just about any where you want to go. The drivers are so nice! There's an outdoor heated pool and hottub, and indoor hottub, sauna and steam room which is attached to the spa. We would definately stay here again! read more

Keystone Lodge and Spa - View from hotel - Ski Resorts Near Me - Keystone, Colorado

The lodge seemed picture perfect. We booked a room with a king bed and living space, however didn't know it was a loft until we arrived. Coming from a lower altitude, it was hard for me to acclimate. The loft made it worse. The room was stuffy with old carpet and smelled a bit musty/moldy. The walls are thin and we could hear everything from the rooms next to us. We took the first day easy and ordered room service. I was sorely disappointed when my steel cut oats arrived ice cold with no butter and no brown sugar. They brought another one up, but it too was luke-warm... not the hot bowl of porridge I was craving. The room had a broken fan in the corner of the loft, the wooden knobs on cabinets popping off everytime we opened them, and a toilet that didn't flush all the way. It wasn't exactly the mountain retreat we had hoped for. Went skiing on the 2nd day, and had a difficult time breathing. That night, we decided to eat at the restaurant. It was a bad choice. Our food (soup and salad) took over 45 minutes to come out and it was only mediocre. When my husband ordered an "old fashioned" the bar tender brought a drink that was full of ice, had a cherry floating and an orange slice on the side. I don't drink bourbon, but even I knew it was made wrong. The orange and cherry should have been muddled together and had one large cube and a splash of water. By the 3rd day I had to leave early because I had altitude sickness and could not catch my breathe. I didn't expect a refund, but asked if I could have one. No one was more disappointed to leave early than me. The concierge who was helping us had to bring out a manager who smuggly told me that's what travelers insurance was for. I didn't appreciate that at all. The only thing that made the stay bearable was the hot tub/pool/steam room. Needless to say, we won't be making this an annual trip. read more

Keystone Lodge and Spa - View from our room - Ski Resorts Near Me - Keystone, Colorado

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Absolutely the best place I've ever stayed! I was so impressed by this place. They were so friendly and went above and beyond. The place was so clean my family and me felt at home. I highly recommend this cozy little paradise. The views were breathtaking and the amenities were perfect. I really loved all the little things too. They really pay attention to detail to make your stay great. Very homie and cozy also very convenient. read more

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Nice place in Keystone and right across from the Conference Center. The good. - nice outdoor pool open through winter. - two hot tubs (one inside one outside) - gym with updated equipment - rooms nicely furnished and comfortable beds - views of the mountains - onsite restaurants and cafes - good starbucks coffee in the room - easy parking across the street - fitness/yoga classes on site Meh - WiFi super slow or non existent (not usable 70% of the time) - valet slow (we waited 40 minutes to get our car after both calling ahead and checking in at the curb) read more

Tyler in the dinner restaurant was horrendous. We ordered drinks and he never came back after half an hour. We walked out and we're not able to order our food. read more

DO NOT STAY HERE. MONEY HUNGRY COMPANY. But honestly, what do you expect for Vail Resorts? If you do stay here, DO NOT PAY THE FULL SUM. I stayed here last year, it was very underwhelming, but figured I do it again because of the spa only. The rooms are dated. Parking is terrible and distant from the hotel. Poor to non-existent food options. And it's a "hike" (shuttle ride) to the base. However, this time there was a massive snowstorm in the mountains. Pass to the resort was closed. CDOT advised not to travel. I am currently traveling for work and due to the nature of my work, I cannot be delayed. I canceled my reservation and requested a refund. Given the nature of my work (military, don't believe them when they say they are military friendly), my request was elevated but was ultimately denied. I was then told that perhaps during my next stay that I should consider their travel insurance which based on other reviews is a waste of money anyways. So, my next stay? There will not be a next stay. read more

It's a sad situation with this place. It has a lot of potential. I gave it's sister facility a higher review and it only has to do with the three girls running the front. They do give you a lot of attitude and are really rude to my wife. The guys are great, including all of the valet guys. Try to stay in line until the guys call you, resist the temptation to answer to "I can help who's next." by the women. Getting checked in is difficult, they say guaranteed check in at 4 and we had to wait an hour. This isn't the first time this place has bad reviews due to customer service. Other than the poor customer service, the facility is awesome, much nicer than the Keystone Inn. The bus picks you up for the resort right up front. You can stand there nice and Cozy waiting for it. Very dog friendly. Nice pool. Rooms are very large. read more

Ah, Keystone. I came up for a night with my friend and his two children (11 & 8). It was a Thursday afternoon/night and mellow. Traffic was easy, the slopes weren't busy, and lines were short. All of this said, the staff and every employee I interacted with was totally passive and/or rude. No smiles, no real greetings at the stores, ski shop, restaurants. The warmest greeting/meeting was with the hotel front desk--very kind. Beyond them it was flatline faces, take-your-money and walk away, no communication about waits, specials, or reasoning behind slipshod service. Keystone Lodge & Spa--get it together. Find joy in your job. read more

This is the worst hotel I've ever stayed in and I have traveled all over the world. The 'humming' from the electrical room makes it impossible to sleep and the staff is incredibly rude and incompetent. Skyler at the front desk was muttering the f bomb repeatedly under his breath as he checked a guest in read more

I was looking for a relaxing day at the spa, and I found just that with an outstanding massage from Cheryl. Also, her wealth of knowledge regarding natural resources to help with being healthier and less stressed. Facial services and body treatments are also a must ! read more

We will NEVER return. Customer service... Even customer attentiveness was horrid. Every issue I brought up was received with a blank face or monotonous apology and no solution or compensation. The best thing about our stay here had nothing to do with the lodge and more to do with the area. We paid for their best room, with a mountain view and a king bed. Due to my issues with PTSD, I specifically requested that I wanted to be in the quietest area possible. When we arrived, they saw my service dog and lowered our package. Legit. We were shoved into a crap hole dusty room in the basement because we had a SERVICE dog, despite the fact that it is totally illegal to do so. They assured me that the only difference in rooms was that we'd be on a lower level, and we'd have an extra bed... that we didn't want or need since it took up all of our living space... but we'd be blessed with a quieter stay and a back door to let our dog outside instead of just a private deck. No charges were lowered. We paid for their best room with a loft... but, let me describe the room they blessed us with: There was no fitted sheet, so we slept on top of a loose sheet over a gross bare mattress all weekend. We requested new sheets, but they sent us hangers instead. Our food from room service came late, cold, and looked like a 5th grader made it. Dirt on the floor. Mold in the bathroom. A foul smell of old urine on the floors, old mattresses, old furniture, dusty curtains and walls, filthy heater that left a burnt hair smell when on, and a dirty sock under the bed. The first night I slept 1 hour due to the 6 people crammed in both rooms next to me each having their own issues. On one side, was a girl crying loudly, vomiting, and from what I can imagine, mosh pitting (by herself) in the shower while a man loudly laughed about it. On our other side was some "happy people" that didn't want to sleep through the rave they were having. Jolly fun time for them, it was! At the end of our stay, guy asks me how our stay was...I vented respectfully as he stared at the computer about every issue we had. He just said, "I'm sorry to hear that. Did you call the front desk?" after I said yes, he just replied with a "hmph! We usually are much better at telling guests to be quiet." ... yes. Perhaps. I'm sure they're also claiming that it's usually much tidier than it was for us. (Just like you told that hottie that came over to your cool new unusually cluttered apartment with super neat but unusually obnoxious roommate.) I don't know, friend. This place was lame for me... I could rant and complain about all the other things I hated throughout the stay... but... I won't. I'll just say that this place is a complete waste of time to any traveler that wants to get what they paid for, a decent rest, and fair treatment. The end. read more

Great little spot; dog friendly. No air conditioning though. If you have a dog with you, you stay on the ground floor and they only have double bed rooms. Staff is nice and accommodating. read more

After sitting in nightmarish I-70 traffic for 2+ hours, we arrived happy but exhausted at the Lodge. The Keystone Lodge and Spa sits at the bottom of the Keystone range, just past the gorgeous blue Lake Dillion. Colorado mountains loom overhead, and fields of Queen Anne's lace blow in the always cool and crisp mountain breeze. (Also, is there anything as wonderful as valet parking?) We checked into our comfy lodge room. It had a fantastic balcony with a view to beat, and also overlooked the pool. The room wasn't dazzling, but it was nice. A nap was in order before heading down to the Bighorn Steakhouse, which is located in the Lodge. We dazzled ourselves up the best that we could and headed down. The antlers! The view! It was so lovely that I stepped outside to take a picture of the view and ended up locked outside the restaurant. Like a loser, I had to wave to my MOM to come let me in. Awesome and classy, as always. It was all very elegant and serious, but had a comfortable atmosphere which I'm sure pleases both European skiers and parents with kids on vacation. Since we had a voucher, we went ALL out - my Mom and I ordered New York Strips, and my sister had the Yellowjack. Both were...ohh...mouthwatering. Has there ever been anything as splendid as strawberry cream butter and rolls? No, that's the answer to that question. After a wonderful dinner, we returned back to the room for pj time and several episodes of Say Yes to the Dress (when did wedding dresses get so...CHESTY? Nothing says "I'm committing my life to this man" quite like showing the goodies to everyone attending the wedding!) before turning in. The bed was super soft, and surprise - the pillows actually were okay! In all the hotels I have reviewed so far, the Keystone Lodge and Spa definitely has the BEST pillows. All others were either rocks, rocks masquerading as knives or empty air. The next morning, we headed downstairs to the Spa, which was....ohhh...words cannot describe it. We were greeted with cucumber water, foot baths and robes. My treatment began with my therapist, Peggy, offering me different oils and salts to smell. "Pick which one smells the most like you." I wasn't sure about smelling like me, but I picked the ones that smelled the best TO me. I picked a vanilla "rejuvenation", a pink sea salt, and a red clay mud. My taste? Basic and sweet. Anyone surprised? The treatment began with the therapist "smudging" me, which was lighting tiny leaves on fire and waving them in front of my face. The room then smelled dark and woodsey - like burning Eucalyptus. Probably because there was ACTUAL burning Eucalyptus. Wooden bowls were rubbed up and down my spine, and then I was covered with the vanilla oil and sprinkled with the pink sea salt. Being sprinkled was maybe my favorite thing - it was such a unique feeling, delightful really. I was exfoliated (as I made painful faces into the cushion and repeated to myself "Pain is beauty, pain is beauty") and then got covered, head to toe (AND the bottom of my toes) with Red Clay Mapi Body mud. It felt heavenly being sloughed over my skin. The mud smelled like childhood, like dirt and earth and purity. It felt so good on my skin, like a balm. After I was thoroughly covered with mud, I was wrapped up like a mummy in warm towels while my therapist massaged my head. To say it was relaxing would be an understatement. I kind of felt like a really calm burrito. After she unwrapped me, she left the room and I got up to rinse off. The massage table looked like someone had been murdered, murdered in a big way, m The massage table looked like someone had been murdered, murdered in a big way, murdered in a Dexter way. There was an interesting moment, standing there covered head to toe in mud, like some ancient, tribal warrior, as I listened to Aborigine vibration music pulsing through the cd player. I thought "I should grab a spear and run out the window." Something wild roared in me. I longed to run my red hands over the walls, draw buffalo, shriek and run free, like a mad cavewoman. Like a wild creature. Like a woman who runs with wolves. But then I thought, "Nope. My massage is next." So I didn't. My massage was incredible, nice and relaxing and light. I'm not someone who enjoys being physically assaulted during a massage, so the therapist who can deliver relief without bruising is a true find. After the treatment was done, I was taken into the "Relaxation Room" and give antioxidant tea, grapes and water. Every day should be like this, I thought. Then I realize I forgot the combo to my locker, and I'm wearing a ROBE and not much else.And then the fantasy is over. Overall, I would give the hotel three and a half stars, the view five stars, and the pillows 10 stars. This equals out to four strong stars in my book. read more

Room is nice and felt clean. Hotel is dated but they did well updating. Prices in hotel are out of control. $65 for 4 sm. apple juices, 2 yogurt cups, and 4 muffins. i would have said hell no but husband was sent solo for breakfast snacks. Covid restrictions are ridiculous!! Outdoor pool requires reservations and although its 28 degrees they will not open a dressing room so you can change and not walk wet and cold back to your room. Guest services is horrible. After 5 calls and 8 transfers to try and book the pool we were told there were no spots open. Our window was above the pool so at the time slot we asked for only 4 people were in the whole OUTDOOR pool! In hotel restaurant is reservations only. Needless to say we did not get to enjoy any amenities while here. No ice, no housekeeping, there were 5 of us. In the end we said screw it and put old towels and trash in the hall!! read more

Incredibly overpriced spa services. Not even remotely worth it. This was the laziest massage I've ever received.

On something of an odd note, both my GPS phone and my girlfriend's Magellan GPS incorrectly drew the location of the business. So just keep driving up US-6 from I-70 until you see a big cement building on your right; the GPS will tell you you've gone too far, but it's wrong. The hotel is like a Hyatt or a Marriott, complete with valet parking, convention rooms, and bar/restaurant. There's a spa, but we never made use of it. The building is made out of cement slabs and our room had a huge south-facing deck to enjoy the mountains with. The hotel is near Keystone's ice skating lake with a few shops and restaurants, but that's about all it's near. To get to Keystone's lifts, restaurants, and village area, you have to go on a walk that would be pretty painful in ski boots. There are buses, and getting there isn't a hassle, but for a ski vacation, you want to be closer to the slopes. Room service served up a breakfast that was acceptable, but would have been better and much cheaper at a restaurant in Silverthorn or Keystone's village. The lounge has nice couches, a long bar, and on my visit, live music. Perfect to cuddle up with a book. The hotel is comfortable and definitely worth of its four star status, but its design, distance from the lifts, and aesthetic more closely resemble a suburban hotel in the midwest than a mountain getaway. If you plan on spending your vacation in the hotel, going to the spa, and lounging on the deck, this is a great option. But if you want to be in the middle of where the action is, either get lodging closer to Keystone's lifts, or upgrade to a hotel in Breckenridge. read more

This place is beautifully rustic. The check in process is smooth, the check out process is smoother. Excellent spa with some of the wonderful therapists and Spa packages. The massages are great and i do recommend their "head in the clouds" pampering . Their Baths are exquisite and so are their signature specialty treatments. I love this place for our yearly conferences which also doubles as a retreat! perfect! read more

I stayed here for my wedding night 10 years ago in 2004, then again in 2005 for our one year anniversary- very nice accommodations then and they've kept themselves up over the last 10 years. My parents live locally so I don't need to stay here but we do come by during the holiday season most winters to admire their Chocolateville holiday display. The display adds more and more each year, and there is just something magical about it that adults and children alike seem to enjoy. It's not huge, and won't take more than 15-20 minutes to admire but combine it with a walk around the pond and/or ice skating on the pond and it's a fun holiday tradition. The hotel staff is plentiful, courteous and thoughtful. The lobby is well done, but not overdone. Definitely has the feel of an upscale mountain hotel with zero pretentiousness. read more

An excellent spa and resort. I have been to tons of spas and saunas all over the world, and can definitely say this is among the very best around. The amenities here are very comparable to Vegas spas. There is both an indoor and outdoor pool, a jacuzzi, steam room, eucalyptus sauna, and a beautiful and calming relaxation room. The staff is very friendly and professional, and the massage I received was fantastic. One exceptionally great aspect here is the beautiful mountain view that's visible from the the jacuzzi and pools. Simply Breathtaking! read more

Don't waste your $. Front desk and housekeeping were dismal experiences. Even with the 15% discount if I return I would not go back.

I stayed at Keystone Lodge and Spa for a conference. I had originally booked one of the condos near the conference village, but got a call asking if I was interested in upgrading the the lodge and spa for no additional fee (I guess they needed more condo rooms?) I took them up on the request, although I kind of wish I hadn't. The Good -The location of the lodge and spa was convenient for my conference. It was an easy walk through the tunnel under the roadway to get to my site. -The facilities around the resort are nice The Bad -No microwave or fridge. I would have had both had I stuck with the condo; kind of expected those for the price. -Room seemed a little outdated. -ELECTRONIC KEYS STOPPED WORKING, LOCKED ME OUT, AND STAFF DID NOT CARE Returning to my room at 11pm, the card key stopped working. The front desk was not able to rekey it or get in with their master card key. I was told several times that they were trying to get in touch with the manufacturer or some expert, but no one came. They did give me another room to sleep in, but I did not have any of my clothes or toiletries. It took over eight hours for someone to come and jimmy open the lock. Completely unacceptable, considering that Denver is only two hours away if they absolutely had to call someone out. The whole time, I received no updates from staff, other than when I bugged them every couple hours. I sensed a general lack of concern about the whole situation and the impact it had on my conference, both the day of and in my follow-up emails. While I did get a refund for that one night, it in no way made up for this bad experience. I was also not the only one in my group who had key issues. This stay cost far too much money for the poor service and meh room; I do not plan on returning. read more

We arrived, with reservations we had for over a month. While checking in we were informed that the condo we had reserved was in use. We were offered a different condo, further away that did not have its own pool (as the intial condo did). There were plenty of apologies made but no real great solution. Not the best start to our first vacation in 2 years. Hope things improve during the rest of the week Part2 ) I am writing this a full 3 hours after our initial attempt to check in. We have not been aloud to even enter the condo we were given as a replacement. Apparently when they called for an immediate cleaning it was an illusion. Cranky tired kids, pissed off tired adults. read more

Very Old and shows it. I did not stay here so maybe it is a great place but the area and stores around it are pretty lame.

A beautiful place to stay in the winter and in the summer! Nestled on a 5 acre lake, there are plenty of condos, a spa complete with a pool, restaurants, an adventure center and some restaurants! The shuttle to River Run to ski will come pick you up for free. There are wonderful hikes around the area, and in the summer you can paddle board on the lake. Love the fresh mountain air! read more

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The Spa: The meditation room was anything but. There were constantly employees giving tours at an 8 out of 10 noise level, which was quite disruptive. The two swinging doors in the room swoosh and bang every 3-5 minutes jolting any chance you have at thorough relaxation. They could easily put noise stoppers on the doors for less than their average spa treatment. Then there was the blue-suited maintenance man fixing the fireplace. I would rather have no fireplace than a fix-it man while I'm prancing around in a robe. They could have done it at night or at least put a screen in front of him. When we told the staff about the noise level they said "oh yea, thats just how the mediation room is." All-in-all don't expect a lavish plush boudoir-style lounge... It is a lodge after all. The treatments: My massage was decent at best - the masseuse needed to trim her nails and she did more pulling on my skin than massaging muscles. My facial was lavish... A thoroughly enjoyable experience with a hand and foot wrap and a wonderful head massage. My pedicure was equally enjoyable. The hotel: The lobby is packed with skiers, which added some life to the otherwise mildly destitute-feeling lobby. Our room included lift tickets and ice skating passes. The free valet was super helpful for avoiding the cold. The hotel itself gets a 3/5 stars. Nice, but not lavish. Lodgy. Simple. Clean. The rooms are nice, balcony was fantastic. I wouldn't go again unless I was skiing. Nearby restaurants: We took the freezing gondola 12,000 feet to the restaurant up top. Ladies, don't bother with your stilettos. Men, bring your wallets. Skip the german fondue place of you don't have 6 kids strapped to your back. We went for our anniversary (in stilettos) and it was more banquet-style than romantic, which was disappointing and misleading from their photos. (I actually think all their restaurant photos are a bit misleading.) But if you have kids and a few extra pennies, take them! read more

What ever you do, do not give this company your email address. I signed up for a up and coming conference, reserved a room and that required me to give my email address. Immediately after that I get daily emails. Going to their web site and opting out did not work, I chatted with someone on line and they could only say "sorry". I have now placed them in my space folder but still get daily emails from them. Each email says the exact same thing. Not only will I never use them again for any conferences I will NEVER use them for a personal vacation. read more

Located in Keystone, 7 minutes down the road from the River Run village and the slopes. The resort is nicely decorated with good size rooms, and very comfy beds. The staff are all nice. Even though they charge an extra $25/day resort fee, you get a lot of complementary services that really mean a lot: a private shuttle to the slopes, a "Fast Pass" to bypass lift lines, overnight slope ski/snowboard storage, hotel valet parking, Wi-Fi, even a daily carafe of water in the room. Though, the hotel restaurants are all quite nice, they're all quite pricy! But not as pricy as the ski lodge on top of the mountain ($18 hamburgers, $15 hotdogs)! Bottom Line: You'll have a great time and enjoy it, but it'll burn a hole in your wallet! read more

I started to say the place is showing it's age, however it's more accurate to say they haven't kept the place up. The exterior paint is peeling badly. Tables and chairs in the bar area have scuffed and chipped bottoms, the walls throughout the place need painted. There's a general lack of concern it seems. Housekeeping left two pillows and two blankets from a room two doors down on the floor in the hallway, and it was still there 24 hours later. I find it hard to believe not one employee saw that in an entire day. At check-in we said we didn't mind being at the end of the hall. Be warned however that it's a really long walk from the elevators to any rooms ending in 27. It appears it's from them adding on to the building over the years. In addition the parking lot is across the street, across four lanes of traffic. so you have to go down some stairs, through a tunnel under the highway, then back up. Walking from the parking lot to our room was a long ass walk and not being used to the altitude made it worse. We elected to keep the room, we need more exercise anyway. The room was clean, the bed comfortable but there was no refrigerator or microwave. All the complimentary bathroom soaps and shampoos are in large pump bottles, not individual bottles or bars, (that's a first) so you are using the same soap as who knows how many people before you. I didn't care for that at all. There are gross people out there and I don't care to use a product that can easily be tampered with. I see no other reason for this other than they are trying to cut costs. The only meal we had there was at the bar during happy hour and I'd give that five stars. They have $3 beers and a small selection of $6 appetizers although they were very good. Wings, truffle fries, and a goat cheese and cracker appetizer that was killer. It wasn't horrible but I wouldn't stay there again. read more

Loved this place! The beds were comfy and the hotel staff was very helpful. AND they have super tasty cookies for you when you check in. And not just little chocolate chips ones, a large chocolate chip cookie accompanied by a fancy peanut butter banana and snickerdoodle, wuh wuh! lol Of course, not the most important part, but who deosn't love being greeted by cookies :) They have a full gym and shuttle service to the resort every 10-15min. They have indoor hot-tubs with an outdoor hot-tub as well and heated pool. Overall a surprisingly great and relaxing stay at this little gem. :) read more

Luxurious. I get massages fairly regularly, but this place was great. My masseuse, Sara, was very knowledgeable and spent the entire time working on the pinched nerve in my back. It felt so much better after that session. And she gave me some great tips to try at home to help it stay un-pinched. The spa itself was very upscale, they had thought of every little detail. The outdoor pool was perfectly heated. I really enjoyed the relaxation room. I will definitely be back to this spa. read more

We booked a room at this resort for New Year's Eve weekend (two nights). We got there late on NYE and got "upgraded" to a condo because all the hotel rooms were sold out. This was disappointing because I was looking forward to fluffy robes and room service. The positives about the condo which was right behind the lodge were that it had more space, but there were 3 of us and one of us had to sleep on a pull out sofa bed. It was okay comfort-wise but they expected us to make up the bed and take care of everything ourselves and only came to handle it when i complained that we were going out for NYE and had no sheets to do it anyway. The condo also has a kitchen and a fireplace which was nice. Negatives were the sofa bed issue, you have to travel outside to get to the cafe, hotel, pool, etc. They gave us "free" vouchers for ice skating but it only was for the admission which is fine, I guess, if you live there, but who brings their ice skates with them on a plane? Ice rink is huge and well maintained but they allow hockey all over the ice which makes it hard to skate without having to avoid pucks. Overall, it is a typical resort. You'll overpay but have amenities on site that you won't have at other hotels. read more

I have an annual conference at this beautiful resort once year. The staff, rooms and amenities never fail to to accommodate. The rooms all look out over the mountains and the river is so close you can hear the water flowing through. There is no air conditioning but with the fresh mountain air, cool nights and fans in each room, the atmosphere is relaxing and chillaxing! The spa on the premise is top notch and I always try and book a massage with Laurel. She has proven time and again her skills in working those knots out. This is a place I look forward to returning year after year. read more

We stayed here on our honeymoon. We took a go with the flow approach and just drove around Colorado staying in whatever town we liked. On the last night it was Keystone. I was blown away by the hospitality from the staff. They were extremely accommodating and even gave us a bottle of wine for our stay! The rooms and views were amazing. I certainly enjoyed stepping out and ice skating on the frozen pond! Room service was top notch. I very much enjoyed my stay here and hope to come back soon. 10/10 for a hotel!! read more

We spent almost a week at the lakeshore condos here which are managed by the Keystone Lodge and though the service was great, the condos could use some work. http://www.summitcove.com/tour/index.php?PropertyID=166 Despite the low temperature, the place was freaking hot. The fact that it was a dry heat didn't help much either. I very much suspected that it was the ridiculously old fridge that was almost constantly on. The bathroom was pretty dark and creepy too. Regardless, it gave ample space and was great for getting some studying done while the fiance was at her software conference. There were great views just from the condo itself. The other facilities are great. The people at the desk weren't as helpful with trails and restaurants as the rangers at the Dillon Office was or the bartender at the Tenderfoot Lounge with regards to things to do around the area. One of the high points about this place is the location itself with plenty of trails, and places to eat at for those who aren't in the mood to drive. When considering having a conference here, this place is top notch. The convenience for everyone to get from lodging to conference is great, not to mention the excellent catering service. Being the nerd that I am, free wi-fi throughout the entire main resort area was a ginormous plus. read more

Find another place to stay! My flight was cancelled due to weather in Denver and then I waited for stand by for the next flight and could not get on. I ended up cancelling the trip and they would not refund any of my pre-paid accommodations. Marriott did, Enterprise car rental did, even the airline did but not these people. I ran it up the awful management there and they refused as well. Places that do business like this ARE NOT GOOD BUSINESSES. Find another place to stay. read more

i was on a business trip in Keystone, so we stayed here at the Keystone Lodge... little did we realized that October is totally off-season for anything near or around Keystone - the view is pretty and breathtaking - mostly because at that high of an altitude, i'm missing the oxygen in the air... the room is roomy and clean - king sized bed atop with pillows galore! my friend actually has a little walk-out balcony connected to her room... everything was nice and fancy. the TVs aren't flat screen, but i think i can deal with the 'inadequacies' of watching 'regular tv'. there's a little piano-bar/bar/lounge/restaurant in this place. because we were trapped in Keystone for the 3 days, we ended up eating at the main restaurant - The Bighorn Steakhouse - twice. there was also a deli-type place in the hotel but we decided to skip it. the piano-bar/bar is a good place to hang out after a day of convention (or skiing). you get a good mix of the locals and out of towners mingling in a low key fashion. the TV and the piano gives a good background noise that fosters chatting without needing to shout at anyone. ------------------------------------ on to the food: because we were a group and we ate there twice, we got to try lots of stuff, this is what we ate: Crispy Calamari - tempura battered with smoked chile aioli and citrus confetti Rocky Mountain Oysters - vegetable haystack and fire mountain aioli Blue Corn Crab Fritters - red chile-apricot sauce Shrimp "Martini" - pepper vodka ice and tomato horseradish concasse Hunter's Venison and Mushroom Soup Filet "Oscar" - medallions of beef tenderloin, crab meat, asparagus and béarnaise sauce Parmesan Roasted Garlic Herb Mashers creme brulee with berries the calamari wasn't terribly special, then again it wasn't terrible either. the girls and i decided to try rocky mountain oysters since we were in rocky mountains. we were reminded when ordering that these were not, indeed, oysters, but rather 'the last part of the cow that jumps the fence'. i'm not saying it was prepared right or wrong, apparently they slice the part and pound it like medallions and coat it for deep frying. i think it tastes a bit like beef tongue. it was nice to have tried it, but i probably wouldn't have it again. the crab fritters were bad - way greasy, and they piled on lots of corn in there so the whole thing tasted like dessert, more than appetizers. the shrimp martini was good i thought, the shrimp tasted fresh enough, and they use large big shrimps served with the horseradish sauce. the soup was wayyyyyy sweet. again, this and the corn fritters couldn've rounded up the desserts! the mash potatoes were YUMMY! the roasted garlic (and oh how i love garlic) enhanced the creamy, buttery mashed potatoes to new heights. the pièce de résistance of the meal was the Filet "Oscar" - cooked to perfection, tender, complements perfectly with crab meat (real - not imitation), grilled asparagus and a creamy but not overpowering béarnaise sauce. I definitely recommend getting this as a splurge. This menu item possibly saved my whole dining experience there... yum... the cappucino is stylishly served with a stick of cinnamon and a rock candy stick. the creme brulee is very smooth and melt-in-your-mouth. ------------------------------------ the spa... so i stayed an extra day and my friend and i both got massages at the spa... big wooden doors (reminiscent of the Twin Peaks hotel if you've seen the show) and the facilities is clean. you wait for your masseuse in this big Quiet Room where there are lounge chairs and regular chairs, and magazines for you to relax with. They have cucumber water, and trail mixes as a snack as well. i've never had a hot stone massage before, so I don't know how it compares. my masseuse was very polite, and she took care to be gentle with my recently-recovered ankle. the 80 minutes went by way too quickly. then my friend and i hung out at the hot tub area... we saw that the pool is very nice - you can get into the pool from both inside and also outside, the pool opens right through. as it was cold October, we didn't venture out, but the design is nice. ------------------------------------ all in all, this is a pretty 5-star place to stay in for Keystone. we were hearing that you can borrow a car for free for your own use for guests for 2 hours - now that's service! the staff is super polite, and will tell you anything from how to get to your next restaurant to how the free transit system works. A nice touch they had was by the front desk, they had baskets of Ricola throat drops, and granola bars for the taking - i think a lot of people catch colds coming to Keystone around change of seasons... anyways, it was a nice bonus. 5 Stars, i would go back and stay at this place if I were in the area again. read more

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The staff is friendly especially front desk concierge Kyle. But the service is terrible! We were unable to get ahold of room service After multiple calls. The bighorn grill had ruined the food. Our kids burgers were bleeding raw and our lobster was extremely raw and undercooked. When brought back to the chef, they were literally in disbelief. The experience was horrible. Aspen and the condos at keystone not so bad. But the lodge and spa! We are probably going to be sick tomorrow from the bad food. read more