Update: After getting the attention of management staff I received a call from Ryan who listened…read moreto what we went through and the reason for the bad review. I finished the ceiling myself and needed it to be painted again. Ryan promptly sent out experienced painters who rolled the kitchen ceiling and it looks good. Most importantly they compensated us for almost 4 weeks of chaos in our house because of the kitchen ceiling issue. My Wife and I really appreciate the focused attention from Ryan to making things right and compensating us for the inconvenience after the leak. Ridgeline stepped up and did the right thing which reflects a professional and caring attitude towards customers. Thank You

Being 65 and retired from over 30 years in contracting and home remodeling we decided to try "The…read more1-2 day bathroom remodel companies." I no longer wanted to spend hours on my knees re-doing our tub/shower into a shower only bathroom. I am retired and on a fixed income and this was a major expense that is now the worst home investment we have EVER MADE. 2 days after they completed our shower a leak occurred in our kitchen which is directly below our shower. So I went into the ceiling to find an active leak on the hot water side at the PEX to Copper connection. So we had to shut the water off to the house for 2-1/2 days before Brett could send his guy to repair the leak. We now had an approx. 4'x 10' section of Kitchen ceiling which was now ruined. His exact words were " We have a sheetrock guy who can hang new sheetrock and blend in the existing Stipple finish in your Kitchen." NOTHING was further from the truth. His crew has never Stippled in their entire lives. We now had a 4" x 10" section of my Kitchen ceiling which looked like crap. High blend spots and a 5' ridge line where the new sheetrock patched in the existing ceiling. I called Brett and sent several pictures and 2 videos of the ongoing leak and then pics of the "finished" crappy job his crew did. So I told him that I would sand the entire patch down and start from scratch and re-stipple the kitchen myself. It was obvious that Ridgeline is a hack company who doesn't give a crap about customers, doing a job worthy of the massive cost or maintaining a good reputation. So after buying joint compound, stipple brush, plastic, tape and 80 grit sand paper I began to repair this botched job. We are now at 3+ weeks of chaos, joint compound dust in 4 rooms and having a Kitchen in total disarray. Ridgeline HAS COMPENSATED US EXACTLY $0.0 FOR THIS MASSIVE INCONVENIENCE ! They should be ashamed as to how they take advantage of customers 65 yrs old and on a fixed budget just trying to complete some home updates.

TopStar not only met but absolutely exceeded our expectations. Lino the project leader was the…read morebest. He was available to answer questions and concerns. The one issue we voiced was adressed and resolved quickly. The painters were clean and organized. Our exterior paint job looks amazing. We are currently the envy of the neighborhood. Thanks Topstar. We are so happy with our results.​

I received a quote to pressure wash and stain my deck which is 10x16, very small. The estimate was…read moreover $2k. I also received a quote from a reputable contractor to replace all 34 boards for less than half the TR price. They were taking advantage of me. I am a single girl in metro Atlanta, and live in what may look like a well-to-do community, but that is no excuse for the price gauging and literal blatant ripoff! Crooks!

Brian and his team built a concrete retaining wall to shore up a slope that was eroding under my…read morepatio. He used some extra travertine I had to face the new wall, so it matches the other walls in the yard. He also fixed a separate issue on another part of the patio. I will definitely use him again. I'm very picky and his work was good quality.

Bryan and his crew built a retaining wall to replace the old, rotting wood wall. He worked with me…read morethroughout the whole process and made it clear that if I had any questions, I should let him know. His crew was exceptional, and the quality of his work was outstanding. He did an excellent job of cleaning up and putting everything in place. I certainly recommend Retaining Walls of Atlanta for fairly priced and excellent service.

We hired Brian and Thom to do a significant renovation of our kitchen and first floor. They planned…read moremeticulously, were prompt and courteous, and most importantly paid attention to every detail. We are absolutely thrilled with the value and quality of the work as well as the follow-up we received if we had any issues. I have worked with other firms, and nobody has put this much effort into making sure we were happy. I will definitely hire them for future projects.

scheduled a site visit. met and discussed the project. was sent an initial sketch to which I…read moreadded my adjustments and sent back. waited several weeks. followed up with an email. never heard back. completely ghosted even finishing a quote. I'm very disappointed in the poor communication

The folks at Atlanta Decking & Fence are pros. Their work is top quality, and they are an absolute…read morepleasure to work with. My beautiful screened porch is one of my favorite areas of my house; and my most recent project, a beautifully designed arbor over my garage door, adds architectural interest to a boring side of my house. Many compliments have been received on both projects, and my neighbors continue to ask who did the design and construction. I wouldn't hesitate to recommend Atlanta Decking & Fence to anyone. They are the best!

I can wholeheartedly recommend Atlanta Decking and Fence. Tim came out and listened closely to what…read morewe wanted to do, made great recommendations and was very responsive. It took some time for me to obtain HOA approvals and Tim never pestered me to sign a work order. The service operations team was terrific and helped get all the utilities marked. Fernando and his team built the fence and were very professional and did a spectacular job. They cleaned up each day and we are very happy with our new fence- as are our dogs!

I've used Blair in the past and he did a wonderful job then. I immediately called him for the…read moreservices we needed this time. He is super responsive, easy to work with, and takes pride in his work. Would definitely use again in the future and have already recommended his services to others.

Excellent job refinishing my porcelain tub. Very professional and worth every dollar.read more

It is always a pleasure working with Indesign Kitchen & Bath. They have 2 showrooms, a flooring…read moreshowroom and a full interior design service showroom (right across from each other) with everything you need for your next project. If you need inspiration for your next project, be sure to visit their showroom (it is truly stunning) It is aesthetically designed with attention to every detail. Youssef has done an excellent job hiring the best interior designers in the Alpharetta/ John's Creek area.

i've had the pleasure of working with Indesign Kitchen & Bath, and I couldn't be happier! Their…read moreshowroom is absolutely stunning, filled with a variety of cool design options that spark creativity. The quality of the products is top-notch, and the service I received was exceptional. The team is attentive, professional, and truly cares about bringing a vision to life. if you're looking for high-quality products and excellent service look no further!

Paid for Safety -- Ended Up Fixing It Myself…read more I normally never leave reviews projects ,but this was a expensive safety-related project, and it ended with me having to finish the work myself -- so I felt obligated to share my experience for other homeowners. We recently purchased an home in Dunwoody and hired Atlanta Basement Systems )for a $4,900 project that included polylifting our front concrete steps, polyleveling the pedestrian walkway, and correcting the walkway-to-driveway transition. We chose ABS because the representative confidently stated the steps could be lifted closer to a safe, code-appropriate height and the slabs could be leveled. Unfortunately, our experience did not match the level of professionalism, workmanship, or communication we expected. 1. Workmanship & Actual Results Our front steps originally had four 7-inch risers and a top riser close to 13 inches. The goal discussed during the estimate was to lift the last step closer to ~7 inches (standard code height). After two visits, the top riser was still around 10 inches -- still unsafe. During the first visit: * The stair slab was not lifted at all. * Instead, it shifted about 2 inches away from the brick wall, creating a new water-intrusion risk. * The walkway-to-driveway area became more uneven than before -- the left side noticeably higher than the right. * On the driveway, the only visible work was silicone placed in some cracks (not the full driveway). * The leveling portion discussed during the estimate was not completed. : The two foremen were respectful, and worked hard.My concerns are not about them. Their effort is the only reason I paid the full amount. 2. Communication & Management This was the most disappointing part of the entire experience. After the first visit, I emailed and texted expressing concern. Other than one brief message saying the team was "reviewing," I received no follow-up until I got a call about payment. When communication finally resumed, the Concrete Superintendent sounded helpful and willing to help over text. Based on that, I expected an honest assessment of what went wrong. However, when he came in person, he did not acknowledge the incomplete work. Instead, he mentioned "contractual limitations due "structural issues" His tone suggested he was trying to help, but it still felt like the responsibility was being shifted onto me, rather than acknowledging the work itself was not completed correctly. Then, after the second visit, when I texted him about the remaining issues, his tone changed completely. He told me:"We did exactly what was required per job." "We did a great job, "We lifted a lot." Unrealistic expectations." Seriously? The implication was that the problem was that I was not satisfied, not that the work was unfinished. This was frustrating because the safety issues were still clearly visible.Perfection was never expected. Basic safety and completion of the promised scope were. 3. Discount At the end, discount " was offered- but the way it was presented made it feel like: We completed the job perfectly and did exactly what was asked, but since you're not happy and unrealtic here's a discount." This ignored the real situation: * The job was not completed properly * The stair height was still far above what was discussed I rejected the discount because: This was never about money. It was about completing the work safely and honoring the project. I paid the full invoice solely out of respect for the hardworking foremen -- not because the job was done correctly. The discount, as framed, made it seem like I was the problem, rather than the unfinished work. For a $4,900 project, the difference between before and after was minimal, and in several areas the condition was worse. 5. Advice for Homeowners If you have an older home specially , put every detail in writing, including: Otherwise, you may end up paying thousands and still having to finish essential work yourself. Based on our experience, we would not hire this company for polylifting.

NEVER hire this company. Smooth talkin' inspector comes out…read moreand quotes an outrageous price for raising 8 x 24 4" concrete expanse approx. 1/2 inch and then asks what price I was expecting - bing bang boom in his laptop and the price gets set at $700 above what I guessed. $2000 less than the quote he originally conjured up. You tell me? This guy thought he was dealing with some Dunwoody housewife and thought he could screw me standing up. Nope. Thanked him nicely and sent him slithering away.