I had them come out to replace an old lock that the tenant took out and lost. They said they would search the catalogs and find the lock. After 3 months and 3 phone calls they have ghosted me. A phone call back would have been nice. wouldn't Recommend ! read more

Outstanding service by industry professionals. These guys know locks. Called in, explained what I had going on, and I was provided sound, expect advice! read more

James came to our house today to install new lock sets. He was on time, professional and very friendly. He got the job done for the price they quoted, in a timely manner. We highly recommend James and Keywest Lock & Safe and will continue to use them in the future. read more

After a failed self installation of a sliding door lock, I engaged the services of Key West Lock & Safe. I didn't see how the damage that I had done could be repaired. The expert locksmith who arrived within hours is a genius! He repaired the lock and wasn't satisfied until it worked perfectly. All for an extremely low price. I highly recommend Key West Lock & Safe. - Linda Z read more

I was looking for a blank for a difficult, obscure key to reproduce and they did their magic to find it and make a copy. Great work.

My mom says that this guy is the best. That she's never had to go back to him with a key that doesn't work. Every time. So when my mom told me to get a key to her place, I headed to Keywest. Quick, fast and speedy. Sure, two keys and some doodads were less than $5 and I can't imagine that he made more than a buck on the sale, but he was friendly and he dropped what he was doing to take care of my business. Oh, and the keys? They work perfectly. read more

Keywest Lock & Safe - KeyWest in the Timberlake Plaza - Keys & Locksmiths Near Me - Virginia Beach, Virginia

Thank you Yelp for helping me to find this place! Holy hell fire, frinedly, fast, they know their stuff! This place is a must go. It is a very quaint office, in the corner of the Timberlake Shopping Center (GPS will not navigate well). I had to get a few house keys made, as well as a spare key to my SUV. That one was a bit tricky, due to the chip inside and having to get online to make sure it's right, etc. The gentleman went out to my car, made sure it worked, made sure everything was correct, and even gave me a bit of advice on the locks. When you only use keyless entry, your locks can get stiff, due to the salt in the air and such, just a shot of WD40 in each and you are good to go! I think I was there for maybe 15-20 mins getting all of the keys made, like I said, the car key was the toughy. I watched 4 other people in and out in a matter of minutes and they were all pleased! I'm super excited I have found this place and Yelp didn't let me down! Just a note, if you are running your card for under $10, there is a $0.80 surcharge added ( I watched a guy to go his car to dig out the $2 in change for his order of a key). read more

Highly recommend. They are very knowledgeable and have great customer service along with recommendations. I'm so lucky to have found this Gem. read more

Easy peasy. I walked in and handed the gentleman two keys I needed copies of and within five minutes I was out the door. This beats having to go to Home Depot or Lowe's and waiting for a sales associate to get to you. Fast and easy service. Now this is more than just a locksmith kind of place. They have many different locks, manual and digital, that you can purchase. Residential or commercial, this is a great place to look into for your key and lock needs! read more

Keywest Lock & Safe - Keys & Locksmiths Near Me - Virginia Beach, Virginia

They did a good job but I'm giving them 2 star bc none of the employees in the store were masked!

I needed rekeying on all the exterior doors of my house. When I called the person on the phone was pleasant and professional. She sent up an appointment several days out. Kevin showed up on time and was also pleasant and professional. He did the work in a timely fashion. The fee was reasonable. Hard to find this kind of work these days. I totally recommend them. Abbot Granoff, MD read more

I've been here a few times and every time I go, I'm never disappointed. I've gotten a few electronic fob keys done here for super cheap compared to a dealership. They always tell me the best way to go so that I save money and so I don't spend unnecessary money. I basically got two fob keys done for $70 compared to the dealership which would charge me over $200 per key. Just order a blank fob key online (I use Amazon) and take here to get it programmed and cut then your good to go. Highly suggest this place! read more

I walked into the store with a very old shelf pin for my Safe. They gave me one (although not exact) and bent the old one I had so that it would hopefully work. I was missing a pin, so the shelf was not usable. Before I left I set an appointment with them to come to my house to take care of an issue I had. They were able to accommodate me for the following day. Kevin called and informed me that he was on his way here and took care of my issue as well as fixed the shelf issue for me. He was a nice gentleman and professional. As a former property manager (who has used a number of locksmith's) in the management of residential homes, condo's, townhouses, duplexes, etc. I have to say that their pricing was very fair. I would highly recommend them. Sheryl F. read more

Awesome locksmith. In the true sense of the word. Used twice. Once they actually made a part for my lock. The other time they found an obsolete part. Very rare service these days! read more

Great place to go for keys you need. I had two keys that I couldn't get cut any where came to Keys & Locksmith and was out the door in seconds. The only thing that wasn't pleasant is there was a strong smoke odor. In which I had to put my mask on while there other than that great place with good service. read more

This place has the most amazing prices. I bought transponder keys online, and every other place wanted about$80 to cut and program each key. Key west did it for$38 dollars a piece. What a great deal. Customer service was awesome too read more

Quick and efficient service..very reasonable on prices these guys had me taken care of in minutes. What would have taken hours and cost triple for me at the dealer...amazing place read more

I was locked out of my house as the batteries died in my combination deadbolt lock whole I was out of town. Key West came 45 mins after I called and miraculously picked an anti pick lock. The locksmith was respectful even though I am a blonde! Definitely recommend. read more

Service was extremely fast! I was in and out in five minutes. The employee was quick to help me out. The price was pretty decent. Recommended if you need replica keys made read more

I had the worst experience ever dealing with this business. I ordered a key fob for my vehicle and they promised to get it in 3-4 days and call me back. The store charged me for the whole amount of the key with cutting and programing the fob in advance. I called after a week, when I didn't hear back from them, to learn that the person who do this type of keys is sick. I went to the store, a few days later, to find that the person who do the key is back, but unfortunately, the key didn't arrive. They become very rude when I asked for a refund and refused to issue a refund till the return is approved by the manager. I called back the same day to talk to the manager with no luck. I just spoke to the same person who kept running me around and informed me that he just received the key and I can come after the weekend for installation. That was a lie because it was a holiday with no delivery of any kind. I am sure that they had received the key earlier but they got overwhelmed and couldn't handle their business. It was a long 2 weeks of aggravation and frustration for buying simple key which I could have got it at Low's in 15 minutes with half the price. I will never go back or recommend their service to anyone I know. read more

Came here to get my key cut for my motorcycle. I was here around 3PM and got out around 350pm due to work. The guy who did all the main smithing and the lady who was at the desk did not acknowledge me at all. They were busy fixing some guys lock, or some kind of mechanism. Around 327PM, a lady came in and was waiting for service and she got greeted within a minute of her arrival. I felt some type of way about that and I truly felt a little bit discriminated against. None the less, I tried to wait it out as long as I could to get my key cut, but I had to go to work and left feeling unhappy because I wasted gas to go there, and not even be greeted. If you can find another place to get locksmith jobs done, I recommend going else where. read more

My Dad became very ill and it appeared that he may not be with us much longer. We have a safe that had his Will and other important documents inside but we lost the key! I called these guys at Key West Lock and Safe on a recommendation made by, oddly enough, a competitor. Over the telephone, I explained our situation... The man was very professional and sincere. He instructed me to bring the safe in and also some kind of proof that I was authorized to have/open this safe. Upon arriving, I introduced myself and he requested to look at my POA, he verified the paperwork and my ID matched/properly was notarized immediately! I brought the safe in and had 2 keys cut and working perfectly in about 10 minutes! He even carried the safe out to my truck for me saying, "it's only fair cause I carried it in!" Who provides those kinds of professional & sincere services these days?! THE GUYS AT KEY WEST Lock and Safe! Needless to say, I highly recommend them!!!! read more

I was pet sitting for a coworker and the key broke off in their front door as I was leaving one night. I was able to pull the end of it out of the lock but was stuck with 2 halves of a key and a locked door. Worried that their cats would starve, I spent the next morning trying to get a new one made. Home Depot said they couldn't put the broken key in their key cutting machine. The leasing office wouldn't give me a spare since I wasn't on the lease for their apartment. I called 2 locksmiths before these guys and both of them said they'd have to put new locks on the doors. I tried these guys and they saved the day. They hand cut me a new key just from looking at the broken one. It was cheap and quick and it saved the day. read more

Amazing!! Had to have a new key made for sons car with the dealer code and it was no problem for them!! Saved me a ton of money!! mobile locksmith wanted an outrageous amount of money. God save the brick and mortar stores!! Thanks guys, I will be back for a back up key and any other keys or locks I need!!! read more

I used Key West once before. This time I needed a truck key plus a lock cylinder redone on the truck. Mark knows his stuff. He identified the problem and one of his guys expertly and with care repaired my lock while another made the key. I got an office key made while I was there as well. I was charged about half what I expected to pay for this service; highly recommended. Bonus...got to meet his very nice mother and her dog. read more

Love these folks! We've had them out a couple times (builder installed cheap locks) and Kevin is awesome! He's very friendly, goes the extra mile to explain things and all around great guy! They show up quickly and when promised. Highly recommended! read more

Fast, knowledgeable, friendly, and affordable. They will be my go to when I need anything lock or key related.

I can easily give this business 5 stars. I was in the store yesterday for an issue that I was having with my vehicle key fobs. The staff was very courteous and knowledgeable. I would highly recommend them to all my family and friends. Willie read more

Excellent service. Was able to repair my broken lock cylinder by modifying a small replacement part. Saved me from having to order new parts from California. Plus, the fix was done while I waited. Awesome! read more

This is where I get all my keys cut and have my locks fixed. Knowledgeable and friendly service and they definitely beat the costs for automotive keys. read more

I was looking to have a couple spare keys made for a car I recently bought for my son. I searched on Yelp and called a couple highly rated locksmiths listed. I was quoted $85 and $100 for two keys, for a car key that doesn't have a transmitter. The third locksmith I called referred me to Key West Lock and Safe. I went down during my lunch hour and got two keys made for $5.30!!! Now THAT is service!!! So now I can proceed with my plans to take the car to my son at his college tomorrow. Thank you so much Key West!!! read more

Great company! Really friendly, honest, knowledgeable, and helpful. Great price for what I needed done. They were able to re-build the inside my lock cylinder off of my Honda when the key would not turn in the ignition. They even filed both of the keys to help for a better fit. Another locksmith told me I needed to replace the ignition switch which they quoted between $250-$350 plus $150 to install. KeyWest Lock & Safe was able to fix what I needed for a fraction of the price and saved me hundreds of dollars. Great work guys, I really appreciate your service! read more