The worst thing of all...pay for Your food to go and get home and items missing. You want a bad yelp review? Forget items. Most people won't go back for it.... revenue you made money off me! I can't go back to get it! read more

I was about to go "Okay, this place isn't as bad as the reviews, I've worked fast food so I have perspective." Silly me. The food isn't bad if you don't mind salty grease chicken, it's just not clean, not prepared, and the WiFi is censored. I don't mind KFC, I just don't particularly like this one. EDIT: In the interest of fairness, my dad ordered something that they didn't have at the moment, so they gave him a substitute and extra food. One extra star, and another for them giving out a free soda to someone who was waiting for an order. Still dirty floors and tables. read more

Employees are friendly. The drive thru is painfully slow. The chicken tenders are over cooked. The oven has been broken for more than a week ( no biscuits). They always forget to put forks in the bag. With 25 years of food service experience I can tell you that this is a management, or lack thereof, issue. Someone needs to step it up. read more

I have always enjoyed KFC but they have changed so much lately. The chicken pieces keep getting smaller. The same great seasoning. No cookie anymore. Smaller mashed potatoes. Good grief I quit plus the price has gone up. read more

I'm going to keep the 1 star streak going ! Now I'm not a big fan of KFC but we were picking up some food for a friend. I'm going to concur with my fellow Yelpers about the service here. It seems customer service is not a priority here. The place was not busy and our order was not complicated, but yet it took over 15 minutes to get our order. You would think management would see these reviews and make some changes, but alas,it seems you'll just have to deal with bad service if you really must have KFC in Cameron Park. read more

Terrible service at this place, the drive-thru is a lost cause. In addition to being extremely slow at processing orders during my visit today (15+ mins in the drive-thru waiting on 2 orders in front of me) the staff manning the window was surly when I pointed out the "Our goal is to serve you in 60 seconds" sign on the window. In addition, when ordering chicken strips I expect to be offered sauce, not have to ask for it every time without being prompted. Too bad this is the closest KFC to my house, I won't be eating here again. read more

The person at the drive thru was SO rude. She said, "are you done ordering because we have other cars, so hurry up. Next time you want to order a bucket you need to call ahead." Call ahead for 12 pieces of chicken? You're kidding right? They acted like it was some 5 star restaurant and we were a huge inconvenience. Get a life lady, and CALM DOWN. read more

It's been a long time since we ate at KFC. My memories of long ago were great. The food was tasty and it seemed that the chicken was much bigger. Today we went in and bought a two piece grilled breast meal. It was dried and small and I couldn't even finish it. I think it must have been sitting under the warmer most of the day. The only good thing to say is that the cole slaw was great. read more

Professional mannerism lacking. Needs better customer service. The food can be hit or miss at this location. Not really sure how the baked chicken was covered in grease! read more

It's good I love the mashed potatoes taste good and I love the chicken taste good and the environment pretty good I would try it if I were you read more

Came here about a week ago and went through the drive thru... The woman working was so rude, she treated my family like we were idiots for asking a few questions about the menu.... We all could tell she was obviously having a bad day and thrashing out because of it, so we didn't take it personal but it was definitely inappropriate for any work place. read more

horrible place. just went through the drive thru about half an hour ago, didn't know I was supposed to go driving the extra mile around the block. I dunno why we keep giving them another try about every 3 months, but we do. after being told to "pull forward" (not to pull around the block) I waited by the end of the drive thru for them to bring me my meal, then to be told "I wanted you to pull around the block. nobody else has a problem pulling around!" didn't really appreciate being treated like an idiot thank you. we'll try another 3 months down the road maybe, hopefully you'll have more help, and nicer staff because we try about every 3 months and this is what we get! read more

We were here at 9.55pm, taliee was extremely friendly and helpful. Although I ordered a fill up box and he forgot to hand it to me in the end... but it's minor.. he is definitely the most enthusiastic kfc employee I met! read more

Still no improvement. What's up Franchise? Foods not good and still under trained young people.Shame on KFC.

Love this location only reason for four star is 1 time they were out of chicken. ( yes out of chicken) this was 8pm and then the second time I didn't get to place an order they had food all ready to go I had items all ready to order was told to pull up to the window to get out of the pouring rain and insttlead of getting to place an order was pushed through very quickly. Just seems odd to me. read more

A little pricey for fast food, but it hit the spot, the service was polite, speedy and we would go back.

I try avoiding this place as much as I can but its the only chicken place near my house to go to when craving fried chicken. Grew up loving kfc, popeyes, churches chicken, etc. My experiences here are meteorite. Always something missing when I order more than a bucket. Last visit they forgot my drink macroni and cheese, wedges. I was handed a bag quickly then worker rushed back turning around to walk about rather than asking if I had any concerns being I didnt move out of the drive through. I had to wave my hand to get attention. Never apologized for forgetting. This kfc is kind of a let down to and gives a bad name to kfc. read more

We had the pleasure of being helped by Oliver C in Cameron Park his attitude and customer service is amazing. We were ordering things separately and he helped us put it in a pack deal and saved us money :) read more

I've gone to this kfc many times when I get off work and during lunch. I have yet to have a good experience. Tonight was the last straw. At 845pm they have run out of the tenders, which also means no bowls either. By the way, they close at 10pm. The customer service is just ok. But come on...they always run out of food. And 9 times out of 10 I've had missing items. I give them 1 star...that's for the ok people. read more

I always do drive thru and food is always prepared fast. The inside is a little dirty for a restaurant and it seems like business has slept down because of it. Used to be packed but now seems to struggle to get customers. It's also in a hard to reach area which may result in the loss of customers. If they moved it closer to where the McDonald's or other fast food places are I figure they would receive more business read more

I have NEVER gotten good service at this location. After a 2+ year boycott, I decided to give it another try. Unsurprisingly, it took at least 30 minutes for the 2 cars ahead of me in the drive-thru to be served. Furthermore, when I finally got to the window, they employees were unsure of which order was mine. And, to top it all off, as I was driving away, frustrated again, I realized that I didn't receive my drink that I had ordered. Believe me when I say the boycott is back on indefinitely! read more

Worst KFC ever, 9 1/2 times out of ten this place can not or will not fill my order. I always order the same thing from KFC, extra crispy wings, usually comes with a biscuit. They are always out of them, then this morning I was informed they don't sell extra crispy wings (only been ordering that for 10+ years) I don't relished being lied to. It never fails, I head up to Placerville or Folsom KFC's and they always have exactly what I want. This franchise really needs to be revoked because it is awful. read more

It seems like there's never enough employees working here, which results is a long wait. I wouldn't recommend going here if you're in any kind of a hurry. read more

I wish I had read these reviews before I decided to go there tonight.I ordered 2 of their $5 specials that was to be a Thigh and a Leg-Mashed Potatoes-gravy-a roll-a drink and a chocolate chip cookie.I told the clerk that I didn't want the drinks but everything else was OK.You better check your order out before you leave because he forgot the mashed potatoes on both orders but we had 2 cups of gravy instead.These employees are to busy BSing with each other with no customers in the place to wait on.This place is horrible and I don't know how they stay in business.I won't be back. read more

Always takes forever to even order. Everything we ask for always takes an extra 4-5 minutes or they don't have it at all. How can a chicken fast food restaurant run out of Crispy chicken and take 20 mins from start to finish? Disappointing experience every time and we won't be back read more

If I could give 0 stars I would. I live close to this KFC, and have NEVER, EVER had good service. Too bad there's no other chicken place in town. read more