Went to this place for an afternoon meal. We ordered one sandwich and a 12 piece chicken nugget combo. There was no one in front of us and no one behind us. The person talking to us who the speaker was friendly and then not friendly. I said can we have a large Coke and she said do you mean a large Pepsi in a not so nice voice. No actually I meant a large Coke but I didn't know that they only had Pepsi. A nicer way to say that is we only serve Pepsi. Would that be OK? Anyway, her tone was harsh, but after learning that she was the only person running the business that day I understand that she was probably very frustrated. After we came to the window and paid for our food, The worker asked if we would please pull forward and she would bring the food out. I saw that there was a car at the drive-through behind me, so I did pull forward, a move that I regret. She helped the next three cars and they all left with their food and I'm still parked waiting for my chicken nugget combo and sandwich. I walked inside, the place looks depressing. It's plain. It's a little bit dirty, it had pleasant music, but definitely not a place. I'd want to sit down and eat. They had some Halloween decorations up, although they were sparse and did not look festive at all. There was another customer standing at the counter other than that I could see no one so I yelled out "hello!" A woman walked out and I said you've helped three cars behind me and still haven't helped me. Is there a problem with my order? She said no, you were the sandwich in the nuggets right -- I'll get it right now. Then I noticed there was no one else in the store I said are you working here by yourself? And she said - Yep. I don't know how she expected to leave the store, walk out and bring me my food. I honestly don't know how long I would've been waiting if I hadn't been assertive and walked inside. I will never be back at this location again. There's a lot of other businesses that serve chicken! I wish I would've read the reviews before I got in the drive-through line, but I've always enjoyed KFC so I didn't know what I didn't know! I hope you're reading this review before you have to go through the same frustration. read more

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I guess I should have looked at the reviews before pulling up. When I opened my 3 piece box it looked like someone had already taken a bite out of one. read more

KFC - 3 piece Chicken Drum - Fast Food Near Me - Georgetown, Texas

We have ordered from this location several times and every time had our order stolen, delayed or sub par. Do not use this location

I placed my order through the KCF mobile app and arrived about 15 minutes later, only to end up waiting an additional 10 minutes for my food. When I walked in, not a single employee greeted me or even acknowledged that I was standing at the front counter. When my order was finally handed over, I was rudely told they didn't have the waffles I paid for and that there was "nothing they could do." "They don't know what the app still shows it." The guy employee who gave me my food was extremely rude he just set the bag and drink on the counter and walked away. To make things worse, the chicken tasted old and like it had been refried. Overall, a horrible experience. I'd strongly recommend avoiding this place save your time and money. read more

Every time in the past I would order pot pie. They would say they were out. In the past 5 times I went they were out but they cooked me fresh ones. And I really like them nice and fresh read more

Ordered famous bowls from them which contained no chicken. Makes no sense. Have had multiple issues with this place and it never changes. Might as well just bulldoze it all and open another McDonald's at this point. read more

I don't know what the hell happened to KFC's quality of choosing products that will serve the customer in a way that they will come back and enjoy the meal. Some pieces of the chicken are extremely small, like the drumstick and the wing, it's almost like you've chosen pygmy chickens for your pieces to serve to the customers, it's extremely sad that you've gone to this extreme to try to sell your product with a poor choice of cuts that are ridiculously Small .. read more

KFC - The containers for the side items are actually bigger than a close to being bigger than the drumstick and the wings, Sad.. - Fast Food Near Me - Georgetown, Texas

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They got me in, my order was correct and they were pretty fast. I don't know if this is a corporate store or franchise store, it doesn't really matter they delivered. I was hoping to have an efficient exchange and they granted that wish. I like this location I come here as often as I can it's near major through fairs so I can get in and off of the major roads. The service was good and that my attendant checked all the blocks. They don't have any competition nearby and that's normally the recipe for bad service, but they keep their standard High. read more

Food is not fresh and got food poisoning from there mildew in lines in the soda system in the restaurant had to get new one from drive thru it was disgusting people are nice but place is filthy and unsanitary needs new management read more

I went to pickup my food. The staff was alright, not warm at all. The Bag was tied up, so it was difficult to check. Got home, realized my chicken was inedible (dark brown oil all throughout the box, no spice on chicken and covered in insane amounts of oil or grease like it was old grease used. All of my sides were missing and the biscuits were 50/50. Half were normal sized and some were the size of a half-dollar or less. As I am 20 mins out, I tried to call over there to talk to someone but no one answered during multiple calls. I always try to let businesses rectify issues, but due to the distance, it wasn't feasible as I had to go back to work. KFC corporate only issued a partial refund of 50%, despite over 70% of my meal being missing or ruined, but glad to get something back. I however will not be returning to this location again. read more

KFC - Soggy, barely spiced, "extra crispy" chicken, cooked in old oil, with oil all throughout the box. - Fast Food Near Me - Georgetown, Texas

I ordered a four piece with cole slaw. I got 4 pieces. Two of which were so small i could t tell what piece they were. About the size of a golf ball. The others were breast and leg. Those two was so over cooked i couldnt eat them and my dogs turned them down. I didnt get my cole slaw but the mashed potatoes were ok. Aside from them not having any pride in their product they were having trouble with speaking english. Won't be back. read more

Placed an order for delivery and got a call 45 minutes in saying they ran out of fried chicken (an hour and a half before closing) and if I'd be okay with swapping for tenders or wait an additional 30 minutes. I tell them i will wait. I then get a call from the driver who arrived to pick up saying the employee OLIVIA is claiming my order has been picked up already. Mind you app says driver has just arrived to pick up order (as aligns with what driver is saying). I get passed to the employee and she states "I don't know what to tell you but we gave your order to someone else. And did not verify a confirmation. Ask for refund from kfc as we only made enough chicken to satisfy your order earlier." Store was still open they just refused to make my food even though they GAVE MY FOOD AWAY if they even made it. My order still says "in progress" after 1.5 hours. Lol SCAMMERS. I NOW CANNOT EVEN GET A HOLD OF KFC CUSTOMER SERVICE. read more

KFC - Fast Food Near Me - Georgetown, Texas

We ordered 16 pc. bucket. We received 15 pieces, 3 of which were so small they looked like a new born chick. We tried to call the store. Once again, no one would answer the phone after 3 tries. This is the worst KFC store. When we have, finally, talked to someone, they are rude; one time hanging up on us. The only good point is the delivery service, Door Dash, is excellent with friendly drivers who deliver the chicken expeditiously. read more

Took 30 minutes for a 4 piece original combo to come out and still waiting for a pot pie, 40 minutes and still waiting. Will never come to this location ever again. read more

Do not eat here. Fried feathers on the drumstick. Ice tea was dirty. All was greasy! Never again

I accept the fact people make mistakes and not every order will always be perfect. But I was pretty upset this time. I was missing 6 tenders out of the bucket I ordered and all of the sauces & ranch. Hopefully it doesn't happen again next time read more

KFC - Fast Food Near Me - Georgetown, Texas

Here's a heads-up to customers. I ordered a chicken pot pie. Luckily it was me eating it and not my 2 year old granddaughter. This bone was large enough to have choked her! Fortunately, I was the one who found it while chewing. I would have said, Hey the chicken pot pie was good! But this took away any pleasure eating it. Not sure if I were going to find more bones I might choke on. read more

KFC - Fast Food Near Me - Georgetown, Texas

This location has the rudest staff ever! Most of the staff can't speak much English...so they decide to put them on the drive-thru. Apparently, they don't sell cheese, not on a sandwich, not in a Famous Bowl, or otherwise. If you're lucky enough to speak to the manager because of the language barrier with the drive-thru staff, don't waste your time. She's a miserable little witch! read more

I understand people make mistakes but how is it possible that every time I go there is a Spanish older lady at the window and not only is she rude but always forgets one or two items from my order and then gets mad when you drive around to let her know that items are missing. Today they were not even busy I was the only car in line and she manage to mess up the order and then argued with me in front of my daughter that she knew for a fact the orders were correct. I bet if she goes back and checks the cameras she will feel stupid knowing that she was wrong. I will no longer go back to that KFC she lacks customer service big time. How did she even became a store manager? I am tired of ordering Chicken pot pies without chicken. They should just change the menu to mystery pot pies, because you never know what you are going to get. read more

Don't know how this location is even in business waited 15+ mins in the drive threw waiting for my food after being told it would be 7 mins for the tenders to be made walked inside and no one greeted me acknowledge me or anything guy was standing there before me for about 10 mins I was in there for 5 mins they also don't wear gloves manager Dosent care and kept yelling one second she needs to be fired read more

If I could give less than one star I would. We ordered a basket and then after we paid, the guy said oh we are out of biscuits and all I have is potatoes as sides. He gave me all dark meat and four things of potatoes. Like why couldn't he tell me that when I ordered so I didn't speak $40 on dark meat and potatoes. read more

Ok, The worst chicken ever in my life! I spent $27.00 on 2 chicken fingers basket. Got home in 10 minutes. The chicken & fries were all dried out! I said to my girlfriend there is no line or cars in restaurant. Probably because they read all the reviews! So here is another one to add. Shut that place down!!!!!! read more

The food here is absolutely garbage. Their mashed potatoes taste like they came out of a school cafeteria. The chicken is tiny and has no flavor. This is the second chance and the very last. There is no fixing their poor quality food. read more

The skin on the chicken was soggy, the fries were only half full, they didn't add the sauces we specified on the order, & lastly... our HALF GALLON drink was wrong. Will not return, I suggest the same for everyone else. read more

KFC - Soggy skin... - Fast Food Near Me - Georgetown, Texas

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Incompetent people working here! Order 4 piece, 2 crispy and 2 original. Lady said it would be 7 minutes before the original is done. After 7 minutes another employee brought me my order, all crispy. The lady said the lady before me had a huge order so they were making another batch & it would be ready in 30 minutes. Why did u tell me 7 minutes & explain about the last order? Like I said incompetent morons! I will never visit this location again read more

This KFC is the shittiest KFC I've ever been at for one we put our order in an hour before and they wasn't even ready for 20 minutes after it was supposed to be ready. What a piece of crap fast food place is this then we couldn't even cancel our orderand their AI crap online doesn't help you. This is a shittiest KFC I have ever seen in my life. Their employees suck and they don't help you. I will never come back here. read more

This place needs to shut down! Went through drive through this evening with my 82 yr. old father. Wanted the " Big Box" & was charged for the "Big Box". We wanted one crispy breast and two original thighs... Young boy was nervous saying they didn't have any crispy chicken so we said we'd take " original breast" He said they only had dark meat. We said give us three thighs he said they were limited on thighs. Dad said ok... two thighs and a leg is fine. It was dark had no idea that they put three dried out legs (looks like been under heat lamp for hours)! $17.83. Is way to much for this. If you don't have chicken to serve the public, which is your specialty close down... Very disappointing my dad is retired on a fixed income... y'all should be ashamed of yourselves! read more

So my husband ordered our lunch yesterday online for pick up. According to the website there will be a shelf inside and your order will be tagged with your name. When I go in there is one single order on the shelf for a Dave M. My order is not on the shelf. I politely ask the lady behind the counter when my order will be ready as I need to head back to work. She asks for the name and I tell her its under Dave. She points at the shelf and says it's there. I look back at the shelf and tell her its not my order as it says Dave M and my order is for Dave T. She comes around the counter and looks at it and tells me to just take that one. WHAT?!? This is not my order and I do not drink lemonade. At this point she starts rolling her eyes and talking to another lady in the kitchen in Spanish. She tells me someone "stole" my order and again to just take the one on the shelf for Dave M. I calmly explain that I want the order that was ordered. She throws up her hands again and speaks in Spanish to the other lady who I am presuming to be the cook. She at this time tells me she does not have my order and is really becoming rude at this point. Now it takes a lot to make me upset enough to be rude back just because I work retail. I know what it is like to be short handed and frustrated. But this was becoming ridiculous. I calmly asked how long it would take to replace my order and here is where it gets interesting. She asks me to identify myself to prove I am picking up an order for Dave T...MY HUSBAND! She snotty tells me five minutes and it's clear she does not want to remake the order. More hand throwing, rolling eyes and speaking in Spanish to the other lady. I go back to the car and call my husband to let him know what is going on. About the time I finish my conversation I go to head back inside and the lady meets me at the door holding my lunch. But she will not release it to me until I can provide the email confirmation number. You are kidding right? The website says all orders for pickup will be on the shelf just look for your name and pick up order. So now she is holding my order hostage. She keeps demanding confirmation number from the email which I do not have. My husband has it at work on the work email. Its not enough his name Dave T. Is on the bag. She absolutely will not relinquish my food without the confirmation number. So getting back in the car I again call my husband who has to read the confirmation number to me. Now her hands are full and nothing to write with so she is again rolling her eyes at me. I finally have enough and ask her why she is rolling her eyes at me and not releasing my food to me. I have given her all the information requested. At this point she takes out her phone and requests the confirmation number again and she types it on her phone. She goes back into the store taking my food with her. She comes back out with my food and a tablet telling me she cannot release my food as its not the right number. I ask for the receipt where it clearly shows Dave T. I also ask for her name which is Olivia and she says she is the manager. As I am looking at the receipt the confirmation number that I gave her twice is clearly on the ticket. I pointed this out and she is arguing telling me that is not the number that she has. I tell her I'm not arguing I want my food so I can eat it while it is hot and she reluctantly hands it over. Seriously its not my fault someone accidentally grabbed my lunch by mistake! I did call KFC to report it and was given a claim number as they are crediting my lunch. The Owner/Manager is supposed to reach out to me but so far its been crickets. I am still upset but the funniest part...it was still the wrong order!!!! read more

Inedible corn was served more than once. If it wasn't thrown away immediately I would give 2 stars. I have low standards, but this is below those. read more

KFC - Inedible Corn Side dish. - Fast Food Near Me - Georgetown, Texas

App and on-line shows 40% discount for bucket of chicken, however discount not recognized when attempting on-line order. Tried calling numerous times to inquire, but phone busy every time. Phone off the hook??f read more

DO NOT EAT HERE. I was sick for two days after eating this chicken. I knew it tasted different/strange but I was so hungry I just ate it. I've never had stomach pain like that before! Beware!! Also the younger guy working there who was making/serving the chicken couldn't even speak English so we couldn't communicate! Where am I and what is happening to our KFCs! Doesn't anyone care anymore about doing a good job with fast food ?? Chicken is dangerous if not cooked properly!! read more

If you want food not cooked right and your order messed up, then go here. Staff are not respectful and place is a dump. Staff were playing loud explicit music in the back and making fun of customers as they left, and had the guts to talk down to a customer. I will not be spending anymore of my money here. DO NOT GO! read more

KFC - Fast Food Near Me - Georgetown, Texas

This place is a scam. Stealing from customers. We placed an online order two hours ago from KFC's website and they called us to tell us they didn't have any more chicken and would have to make more and it would be an additional wait time or we could sub for something else. Told them that's fine we can wait and the girl hung up on us. An hour goes by and nothing, call the restaurant back and they won't answer. Delivery driver called us when they got to the restaurant and got one of the employees to talk to us. She claimed someone "stole the food" and they gave it to someone else without asking for their name or anything. Refused to give us refund and said there was nothing they can do. They are clearly lying, employees are thieves and lazy. Don't want to do their jobs. This place is an absolute joke. Ladies name was "Olivia" and claimed to be a manager but was very unprofessional and had a terrible attitude. Refused to help us with anything and said "I don't know what to tell you". Stole $50+ dollars from us with a bs excuse. I better get a response from someone with a solution read more

KFC - Called them 8 times while still open and they will not answer phones cuz they know they are stealing their customers money - Fast Food Near Me - Georgetown, Texas

OMG! They literally forgot to add seasoning to the chicken. I got chicken only because the sides dishes always taste fake but never expected that the chicken will be so bad. They are expensive in top of that the quality has gone dawn very bad. Not going back I used to like their chicken very much but is not worth it Anymore. read more

The chicken sandwich was very good. The only complaint I have is that I asked for no pickles and there were pickles! And the sauce was a bit too spicy for my taste, but other than that it was very good. Would recommend read more

I have to say I don't usually read or write reviews on these type of chain places..but normally when I come to a KFC no matter where, they are typically out of one thing or another or forget to put stuff in the bag. But my son and I decided we wanted chicken on Wednesday night around 630...there were about 4 cars total in front of me so first thought was this is going to take forever, but to my surprise it was pretty speedy! And I had added on chicken to a bucket and add on a small side...these details almost always!!! Get over looked! And I told my son, we're gonna count those chickens before we leave...but it was ALL there! Hot and delicious We were very pleased with our service and attention to detail. Thank you read more

Stay away from this KFC. The quality has gone into the toilet. The indoor lobby was closed. And when I got to the drive-through I found they only take cash. Biscuit was dry and pasty and sweet tea was warm. Step up management! read more

I've ordered from here many times it's definitely a hit or miss and this time again a miss. Chicken was so greasy and coleslaw was soft and soggy will definitely not be back again. Will try another kfc location if we order again. No more at this location read more

I've been there several times. Twice the order was wrong. The food has been okay but since they are hard to get there we don't go there very often. read more

Went here tonight and they gave me the oldest chicken they had. Had to throw away the whole meal. Plus they have crickets all over the place so watch out when you roll down your windows at the drive thru.... read more