Ordered mashed potatoes and gravy with the 2 piece meal and received a container of gravy. Business needs an upgrade or remodel. read more

I ordered, showed up 5 mins after the app said it was complete, and proceeded to have to stand in line for 30 minutes whilst not a single staff member came to read out the 8 orders they had just sitting in the waiting area. the service was horrible and i would have rather driven 20 mins to a new location that have to wait for 35 mins at this crappy location. if i could leave 0 star review, i would. read more

This place absolutely HORRENDOUS I took a bite of my chicken. STILL RAW. My little boy got some biscuits and it was ROCK HARD BURNT. I also went to the bathroom and there was a MASSIVE dookie in the toilet. My nose was BLEEDING from this food it POISONED me. read more

Drive through order taker spoke very broken English and had to take our order 4 times, only to get it all wrong anyway. The food at a gas station would probably be fresher than what we got. read more

Chicken sandwich was good and Nashville hot is not spicy. Chicken pot pie was average. Mac and cheese was the usual. Service was okay. Very quick lunch stop. read more

horrible. ordered a meal, got 1/2 of what i asked and PAYED for. guy was cool but not cool enough to miss all that

Did an online order and spent over $10 so received a 10 piece order of nuggets free on the app, they were very good and a good sized portion. My wife got a 2 piece combo and said all was very good we had about a 5-10 minute wait so I would definitely order ahead and go in to pick it up and don't leave without checking your order. The app is definitely a money and time saver. We pick up our food and eat there when convenient. We definitely will be back! read more

If you're deciding between going to this KFC or driving an extra 8-10 minutes across town to Popeyes in Coralville..... just drive to Popeyes. Trust me. I waited in line 15 minutes in the drive-thru. I was okay with that, just make sure my food is cooked right. When I got home & took a bite of my chicken.........I was so disappointed. They did NOT cook the chicken long enough & everything was so squishy. Nothing was fried. It was the weirdest nastiest thing I ever tasted. Yes, KFC's coleslaw is better than Popeyes. However, outside of that, KFC has went completely downhill. Not worth the money & so confused on why their chicken is soggy?? read more

KFC - Squishy chicken.... - Fast Food Near Me - Iowa City, Iowa

This KFC restaurant is awful. I place an online order about 25mins ahead and when I arrived they said that it's not ready. So I waited for another 50 MINS at the restaurant with other disappointed customers. (The place is not even that busy at the time!) I can hear those worker screaming and yelling in the back. They are throwing chickens and stuff around like it's nothing. The place is very dirty, you will feel like you are walking into a zoo. I was about to walk out from that place but I already paid ahead so I don't have a choice but to wait in that dirty zoo. When I came home to check the food, I am more disappointed. All biscuits were under baked, all fired chicken is under cook. On the other hand, all chicken nuggets were wayyyyyyy over cooked, it's almost like burnt. I wouldn't feed my dog with those food!!! The only eatable items are their side orders. The whole experience is terrible and I can't believe this restaurant still exist. Must be a miracle!!!!! DO NOT COME HERE, it will waste your time and money!!!! read more

I went with my daughter through the KFC drive-thru window and she ordered a number 1 with a Sprite. The lady who helped us was very kind and friendly. My daughter was very satisfied with the crispy chicken, mashed potatoes, biscuit, and cookie, she got in her meal. The price was only a little over $5 for everything, which was a great deal. Overall, good experience. read more

Used a third party delivery source for my first famous bowl in years. Thank you KFC and Grub Huh for the warm and delicious lunch! Unfortunately, I forgot to snap my biscuits which lived up to their old hype! I will be back soon. read more

KFC - Famous Bowl - Fast Food Near Me - Iowa City, Iowa

I don't think I have ever correctly gotten the food I ordered. It also tends to be cold by the time I get it and not taste good.

when I pulled up to the order screen, the lady was yelling at coworkers while I was giving my order, then asked me to repeat. then I get up to the window and hand her cash and she rolls her eyes at me. when she handed me my drink, she spilled it all over me and just said "ok". No apology or fixing the drink. it took foreverrrrrrr read more

Ordered 20$ fill-up. Great taste fast service. Negative. The size of the chicken was pigeon size. Compared a drumstick to wing drumming from my freezer. Drummy was at much larger. read more

KFC - Fast Food Near Me - Iowa City, Iowa

Got my entire delivery order wrong. Asked for two chicken tender meals with mashed potatoes no gravy, slaw, and lemonades. Got two fried chicken meals with dark meat, 2 orders bbq wings, corn, a cola, a diet Sierra mist, and left a nice long hair with the chicken. read more

I love KFC. I saw that this one didn't have a single 5 star review. This caused me to go to the KFC. Everything was perfect for a fast food place. Food came fast, it was above average. I loved it. Thank you for reading... have a good day read more

Went for a quick take out here after moving daughter into her new college apartment. BIG mistake!! The service was the absolute worst I have ever seen in any restaurant. The apparently new worker clearly did not understand that a choice of side CAME with a 4 piece tender combo. We somehow ended up with tenders, french fries, and 3 mashed potatoes (and were charged for all of them). Tried to explain, showing receipt. All they could say was that we asked for the mashed potatoes. (Yes...2, not 3. And didn't want ANY french fries.) Daughter ordered mac and cheese, got french fries. (Really pushing the soggy fries!!) Looked at my receipt, still didn't get it. Clueless...even the manager on duty. After 20 minutes, we were called up and told that our order somehow wasn't put in, but they're on it! Watched a lady ask for ketchup while we waited. She was given 2 little packets. She asked for more and was told they could only give 2. Never seen a restaurant without a self serve condiment bar!! (Yep, no butter with the hard biscuits when we got to apartment!) When finally given food after a 35 minute wait, I had to ask for our cups. There was NO apology or anything for order mix up and long wait. Not to mention the store was FILTHY!! Dirty tables everywhere. The pictures on the walls were even smeared and fingerprinted. Avoid this place like the PLAGUE!! read more

Some days you just crave KFC. Not just fried chicken but KFC. Unfortunately for the Iowa City/Coralville KFC aficionado this franchises ghetto style (even though its not even in the ghetto) leaves much to be desired. Drive thru generally revolves around trying to order thru speakers that generally don't work. At least i'm guessing it doesn't work because every time I drive through I go home with something completely different than what I order. So now I go inside where I get to relish the sticky floor that just doesn't want to let you go and the service that is a twist between apathetic and hostile. I'll have to correct my above paragraph because even when I order inside they tend to ask me about 4 times what I said. I thought for a bit when I was on a KFC kick that maybe I'd begun to stutter or possibly had a stroke from the grease soaked heaven that is KFC chicken. That could have possibly explained how every service worker there found me completely incomprehensible. The local 97 year old greeter at Wal-Mart seems to understand me just fine though and once I started visiting more upper class fare like Taco Bell and Pizza Hut with no issues with my orders I could only surmise that this KFC is either incompetent or management has chosen to only hire the deaf as a community service. AVOID this KFC if you believe you might be close to having to use a bathroom. The sticky on the dining room floor is slick as your arteries after a bucket compared to the bathrooms. In conclusion, try your hardest to plan your KFC cravings on out of town trips. If you can't be warned you will be disappointed. read more

This place brings the ghetto back to Iowa city...specifically to the corner of Hwy 1 and Riverside. Tonight the lady says all the employers are new as explanation on why the line didn't move. But I loves me some kfc anyway. read more

DO NOT GO, DO NOT GO, DO NOT GO! Worst KFC I've ever been to in my life. Rude employees too.

Went by at 5:30 pm on a Sunday. You would think chicken would be fresh. Got 8 piece family meal. Regular recipe skin was soggy, best way to describe it. All white meat were dry, all dark pieces were tiny. Was asked if we needed butter for the biscuits. I mean c'mon. read more

Might be a bit dumpy and old and service is something to be desired, but... You can't beat some good KFC recipe chicken. I suggest going through the drive thru, then you won't see much. But your chicken will be delightful! ;-) read more

This place is an absolute dump. Terrible food, terrible service, they're always out of something and never get your order right. Unless you want to try to score some crack, avoid this place like the plague. The fact that KFC allows this franchise to be run like this is a black mark on KFC and YUM. read more

Visited there is evening. and oh they were so backed up. People had been waiting at least 30 minutes. Everyone seemed to be so unorganized. I used the rest room and the lock did not work well and there was no soap in the container, so returned to my truck for hand wipes. Then went after drinks and no lids, there was a man there that checked the cabinets below. We then filled the container with lids. We finally received our food and there was a lady there waiting on her food for at least 30 minutes. Then a gentleman that came in off the street went into the fry area to fill his pop bottle. He then went outside and smoked with a few other friends and a worker within about 5 feet of the front door. My husband likes to eat there, I do not. read more

Worst restaurant I have ever been in. Every single table was dirty, pop station was covered in pop, straw wrappers, and salt. I saw two people go on break and neither bothered to clean or inform any one else. Even after they returned from break no one came out to clean or do anything. Will never go there again so disgusting. The food was just as bad. The coleslaw was a watery mess with no flavor. I had crispy chicken which had no crisp to it what so ever could barely hold it to try and eat it was so soggy. I saw at least one employee wearing a name tag on their hat. That is so unprofessional. read more

I wish I could give this KFC zero stars. Make no mistake, I am a big dude and I love fast food. This restaurant may be the worst I've ever visited. No one that works there cares at all, but honestly, I could overlook bad service. Their chicken is literally worthless. I have tried several times to eat here, but the chicken has never really been good. I am done visiting this place. DO NOT GO HERE UNDER ANY CIRCUMSTANCES. For details about why it's terrible, keep reading as I analyze why their chicken is awful. They PREPACK their buckets! In order to be prepared for the dinner rush (I'm assuming), they prepack their chicken buckets and put them in the warmer. The problem is, the chicken stays hot and the inside of the bucket condenses. It makes the fried chicken really, really wet to the point where the coating literally disintegrates away. You essentially have to pull it all off to make it even palatable. The problem is, you're left with the chicken and it tastes terrible. I don't know how often they change their oil, but the chicken has a very strong old oil taste. I would imagine they change it once or twice a year, which is absolutely unacceptable for a fried chicken restaurant. Thank the lord that Iowa City is getting real chicken chains, because this KFC is the worst restaurant I've ever eaten in. read more

How does this place stay open??? It's horrible..saw one employee drop chicken on floor..he picked it up and put on plate.

A year ago or more I would have given this a lower rating, but since then the staff have really stepped up their game with service and the food is just as tasty as ever, though even a small amount roughs up my digestive tract on a primal level. They are slowly making improvements. read more

For some reason, this place (despite being a franchise) has very subpar below average food. I don't get it. Maybe because its the only KFC in the Iowa City/Coralville metro area. read more