I wrote this part of the review two years ago:…read more I can see a place like this expanding very quickly. The customer service is so noteworthy I came here to write a review, which I seldom do. 9.7/10 The food is phenomenal. If not the best Nashville hot chicken sandwich I've had--it's at least in the top 3 nationwide You can tell the employees here actually care. The cashier literally RAN my order to me, while I stood out in the parking lot "tailgating" Watching the cooks, it's actually interesting to me how noticeable it is that they're invested in the quality of their work. Body language alone shows it. But the execution on this menu is genuinely perfect. If I owned this and was in the green, I'd be so thrilled with my crew. They do their job PERFECTLY. Today, I visited again-- same employee with the same great customer service brought my food out. I tried something new-- the rooster... and although they missed my caramelized onions-- this place provides such a great experience that I don't WANT to complain about it. The sandwich is fire, but I need some oniony balance for my sweet candied jalapeños. Good shit you guys. Please come open up shop down south of the state line. We need better chicken down there!

The gluten free experience we've needed! The chicken was exceptional, crispy and fresh. The staff…read morewas well versed in gluten free needs and as we were there with a Celiac we felt very safe eating the sandwiches and tots. The sauces all being gf was a huge plus! The place was very clean, busy but not slow, and the staff was friendly and conversational. All around an amazing experience and we will be back!

Delicious!! My favorite place for chicken!! We've been having this since I was a little girl. Over…read more35 years now

Ordered a two piece and added a breast at the drive through. No napkins, no fork, no breast.read more

Greens are on the spicy side but still tasty! Mac was delish! Try em' out. Carryout or dine in…read moreoption. Parking free in the back of building

I really did enjoy the food so I went back 2 days later and treated my parents. We were originally…read moreplanning to dine in but decided to do carryout instead because they were really busy. I wanted to try the pork chops but they were out, so I got the rib tips with gumbo greens and dressing for the sides. My dad got the same, and my mom got the fried catfish with yams and turnip greens for her sides. I thought the rib tips were good and I would order them again. The dressing was just "okay" and unfortunately I bit into a large chunk of fat from the turkey meat in the dressing so that didn't help. The real star was the gumbo greens. My dad was also not a fan of the dressing, but he said he would have gotten the gumbo greens for both his sides if he had known how good they were. My mom enjoyed her food as well as the strawberry crunch cake I suggested she get. I am not sure if I missed it my first visit, but when my order was being rung up I noticed a cash and non-cash price flash on the screen. I did not see any signage on the door about the extra fee for paying by card, and the cashier did not mention it. That is such a big pet peeve for me. Had I known in advance, I would have come prepared to pay with cash. I am sure I will return again, but restaurants really need to be transparent about these excess fees.

They said they had crispy chicken. Wrong just breaded not very crispy. Baked beans tasted like…read moreright out of the can. Potato salad bad. We both ate part of a chicken breast or drum stick and threw the mess away. Don't see why anyone would eat there. Get better crispy chicken, potato salad and baked beans from the hot counter at Meijer.

Just right! The taste, the service and the price! One of the…read morebest fried chicken places to me. The fried chicken was juicy, tender from inside and crispy from out side even after 1 hour of purchase time. Very delicious and clean from inside. We ordered the 12 pieces bucket for 20$, which is a better deal than KFC and the taste felt less greasy than KFC. The service was extra and beyond! Smiley faces, gentle attitude, patient and welcoming. Which is very impressive and unlike other fried chicken places. I will consider myself a regular to this place!! I think you should give them a try too if you haven't!!

portage, mi .. several yrs .. dry hollow pieces of chicken .. as in old & stale .. half cooked …read more. cheats, will give fewer pieces than ordered kzoo, mi .. is going down this years .. old stale .. hard pieces of chicken .. chicken potpie, 2 pieces of chicken

Stopped at Lee's for lunch. Chicken was fresh, hot, crispy and tasty! We got the lunch meals so…read morejust a biscuit with the chicken, and the biscuits were very good--not old and cold! Very pleasurable lunch experience and a nice clean restroom. My only negative is the handicap spot is locating directly by the drive thru so I had to walk with my walker through the drive thru to get to the entry door.

What a complete scary place to eat, period! We asked if the…read moreperson at the drive thru speaker if they could cut our one chicken sandwich "in half?" He could not understand what I meant by that, so I repeated my question and with his very strong accent said he did not understand, so when I went inside, there were 3 counter agents, one said he took my order, but after asking for his manager because he spoke with such a strong "broken English", the guy he pointed to was no more efficient in English, and I gave up asking. Instead of again being asked about "cutting in half", I confirmed "2 Chicken and 2 Fish", and went to the car and ALL 4 Sandwiches were chicken! Another older lady who appeared as the "owner", just stood next to the other 2 guys and said nothing, and not one of them smiled or were friendly despite my attempt to be? I really wanted to leave and not eat at all, but as a male senior Caucasian, I felt I was in the wrong country! Needless to say, we will not be going back and would never recommend anyone else to purchase from this location? (Or any location?) Done with Popeye's, and if this is truly "Louisiana cuisine", count us 100% out!

We went there tonight. I got the 3 signature piece dark meat and my husband ordered wings. They…read moresaid they didn't have wigs without sauce so my husband asked for the sweet and tangy. He literally watched them take plain cooked wings, put them in a plastic to go container, put sauce on them, and then shake them up! Why couldn't he just have wings because the sweet and tangy is not tangy--their hot! Maybe if someone spoke English there, it might be easier to explain you can leave the sauce off! oil service and no butter or honey for the biscuit!

Highly recommend 10/10 great food and service! We had burgers, chicken strips, crispy French fries…read moreand soda fountain drinks! Great taste. We'll be back.

Great service in the front. Our food came out hot. There was a little wait but worth it. Clean…read moreenvironment

The lady in the front was amazing no name tag tho she has ponytails and freckles but the bathroom…read morewas horrible and I mean absolutely horrible

I paid $13 for a cold old, crusty chicken sandwich and a flat tea that was disgusting. I politely…read moreasked for a new sandwich and I showed him the sandwich and how it looked and he said it would take nine minutes and I said that was fine. then he looked at some other guy and said I wanted a new sandwich and that guy said so shook his shoulders and said he was off the clock so I said thanks a lot never mind I guess nobody wants to do their job so I'll go somewhere else and I'll never come back here again. I never eat fast food and I am always reminded why. If you're going to charge $13 for a meal at least make it fresh.

Delivery order. No olives on olive burger. Bourbon burger had cheese ,onions not requested. Very…read moredisappointed. First time order was good. This time bad *

First visit I tried the 3 piece fish dinner. The fish was very good and came with French fries or…read moretater tots, a nice little salad with ranch dressing and Texas toast, and a drink for 9.99. I don't know of an anywhere else you can get all that for such a low price. Next visit I tried the double cheeseburger with tater tots and a drink for 10.99. I was good but I thought the fish was the best thing they did there of the two I tried.

Good food as always and pretty quick service. Definitely good to stop by as always. The ambiance…read morewas cool with the accent wall.

Horrible. I have notified the corporate office of my bad experiences here and they told me someone…read moreon the regional or local level would be in contact with me. I never heard a word. It's a training issue. The new Freddy's across the street from them is up to speed from the get go. Why can't Panda get there? I won't go there again. If you want Asian food on the West side of Kalamazoo I recommend Hunan Gardens. the prices aren't that much more, there are more options to choose from, the portions are bigger, the service is always good, the orders are always correct, and it doesn't take anymore time.