Service took forever. We just stood at the register and the food was slow. Not even a hello when we walked in. Poor

I waited a little over an hour for a one item order, I ordered around 11:40pm using the app and didn't actually receive my food until 12:49pm. On top of this the app was saying my order was ready a good 30-40 min before I actually received my food. To add the little cherry on top of this bad experience when I recover my order the item was incorrect. I wouldn't order here again and wouldn't recommend anyone the experience. This was 04/17/2026 read more

terrible customer service not only was my order wrong (i talked to a worker before i placed my order and asked for plain) Used the app and said it was ready i continued to wait another 30 minutes(after already waiting an hour) while the cashier kept asking for my name and getting it wrong. I personally saw my order in the back with my name on it and when i ask the cashier again for my order she says that it isn't my order and repeats my name of the order.....Jocelyn that is my order take a fucking minute to actually listen to the customer. read more

The new parking arrangement is an accident waiting to happen. Now they make you wait for your takeout food on the same side of the building as the drive-in entrance. Meaning, you back out of the parking lot blind, into the direct path of people entering. I will not patronize such stupidity again. read more

Food is good very clean newly remodeled and staff are friendly will come back highly recommend

Ordered 6 bone in 6 tender I placed the order at 4:30 and I didn't get any food till 6:20 like god damn we got things to do and family to feed get new workers or teach 'em how to do their job get better read more

I ordered through the drive-through. Then drove up to the window and paid the girl handed the bag to me then the drink. I drove when I got to the hotel their was no napkins. Also I was not asked if I needed anything else. So I did not get any sauce for my chicken tenders because I was too busy making sure I gave her the correct change. If she had asked I would have probably remember to ask for sauce. Other than that the food was hot and fresh. read more

We picked up our food using the kfc app scheduled for pick up at a certain time. We got there early and our food was ready to be picked up but some items were cold. We waited in line to inform the staff and change out the fries and staff stated it was our fault for being late. The experience was unnecessarily unpleasant. read more

This business makes the best chicken pot pies I've ever had. Their dried chicken is very good too. They have gotten bad reviews but they have turned around and you need to give them another chance. I eat here about twice a month. read more

Horrible customer service like always. So we come here maybe once a year..we avoid it unless we really crave chicken and some biscuits. We decided to give them a try after 2 year of not coming...We came about 2 months ago and it was decent good. The girl taking out order was very nice. We came back tonight due to our last experience being good (1st time we come twice in a year) and it was just so disappointing just like it use to be. The chicken was so gross (the original recipe). It was not edible. I asked the girl in the front if she can change it to the extra crispy (since that chicken was cooked decent and was actually good). She didn't want to at first said that's how the Chicken is since it just came out of the fryer. Literally is was so greasy; the skin was mushy & falling off the chicken. After explaining that we could not eat it like that, she then changed it (with an attitude and the rolling eyes). I thought it was very rude but I just played nice I mean she isn't the one that cooked it so I mean she isn't at fault. She gave me the original recipe again after I had requested extra crispy; I was trying to avoid the original recipe in case it was all bad....but at this point I didn't want to argue since she gave such an attitude. The chicken was again, gross. I think they either 1. The oil wasn't hot enough, or 2. They fried too much chicken at the same time. So the original recipe was not cooked right (the crispy was). We literally didn't eat half the chicken...we should have asked for a partial refund but that girl was not going to have it ( she has blonde highlighted dyed hair with glasses). I didn't feel like arguing...sadly we lost money on tonight's dinner. We are back to not coming back again. read more

I usually always go here because the employees are always nice and considerate, today I didn't experience that as the girl yasenya was extremely rude working the window, after what happened today I don't think I'll be going back there. People need to understand working customer service, You work for the people! We are giving you Business, you can't be rude and throwing food at people . Hopefully management changes things read more

Super super super rude girls!!!! I ordered a bunch of food . And I specifically said I wanted a 12 pc bucket combo and they said I only ordered the 8 price which I didn't I kept telling the girl I asked for a 12 and she kept going back and forth me arguing say no that she repeated it to me 2 times when they didn't !!!! Super rude I will not going back . And best part was I asked to speak to the manager but the manager was to "busy" to help me . What kind of service is that ????? HORRIBLE!!!!! I do not recommend at all. I wish I could give them 0 stars read more

Sorry to say but this place is not what it use to be. Food wise don't taste the same. Kfc was one of my favorite to go and eat, but yesterday was the las day to go there. Yesterday I was craving for KFC so I made a pit stop at this place and by the time I got home hour and a half away, barely made it. I had the ugliest Diarrhea in a long time. Don't know if it was the chicken or mash potato but it tasted funny. I has been almost 15 hours and still have Diarrhea. Luckily am a grown man, but just imagine if this had happened to an kid, or elderly person. Stay away or you will pay to get SICK. read more

We thought we would pick up some fast food while driving across Highway 152. Instead, we had to wait more than 20 minutes and we're asked to park over to the side. When I asked him what was taking so long, they said they were waiting to make the mac & cheese. This place always makes you wait. It's definitely not fast read more

i got a bowl and the chicken was raw on the inside and the outside was crispy service was alright lady in the back was being rude and making ugly faces at my family read more

Went to the KFC in Los Banos and waited for 20 minutes for chicken to be made. When I got home the box of fries I ordered was only 3/4 full. read more

KFC - Empty box of fries - Fast Food Near Me - Los Banos, California

Ceiling panel missing. Tons of flys. Funny tasty drinks due to sulpher water. I came here about 4 years ago and experienced a ton of flys in the fining room. Thought maybe they were having a "bad day". Nope. 4 years later, siting down in a booth in the dining room, I felt like I had a bag of treats and a livingroom full of dogs gathering around me, except it was Chicken, the KFC lobby & flys read more

KFC - Fast Food Near Me - Los Banos, California

Nice people Fast food Moderate on the clean thing. Haven't been to a KFC in a loooong time, and I liked it so therefor a 4 star;) O and a AW float with it mmmmmm read more

KFC - Fast Food Near Me - Los Banos, California

I can't believe I jut spent 91.00 dollars at this place for you not to double check the order to make sure I get my grant, how am I supposed to eat my mashed potatoes without gravy, and then expect Mr to go back when I live across town, I am very unsatisfied and didn't even bother to compensate me for my troubles and tell me come back another time for just the gravy!!! read more

Speaker in the bathroom is straigjt BUMPING whatever crappy family appropreate pop music playlist they got going on and it made the post bucket dump very distracting. Would reccomend bringing earphones. read more

Man this KFC is the bottom of the barrel... I got a 4 piece all white chicken box... when I got to the table and opened my box my mouth dropped... All my coating was basically off the chicken at the bottom of the box... They hardly put any gravy on my mashed potatoes... also this place is very dirty and the flies are awful!!! Never again will I set foot in this place!!!! You want good fried chicken in LB go to Savemart!!! read more

The stars are for the food. Every time I order the food is nice and hot. I wasn't going to write a negative review but I came a second time and the girl on the drive thru was rude. I don't know why this KFC is so stingy about their hot sauce packets. So I pulled up and placed my order through the drive thru. I ordered two buckets of family meals. I get to the window and I asked for hot sauce packets because many places now won't give you sauce unless you ask and the girl with attitude says "It's in the bag!" The fact that I saw that she wasn't the one who packed the food she sure was overly confident with that attitude. I then asked for extra packets since it was two family meals to which she gives me 5 packets. I get home and not only was my ordered messed up but the only hot sauce packets in the bags was the 5 packets I got when I asked for extra sauce. I work in the food industry I know mistakes happen all the time but there is no need to be rude. This is the second time they are rude. KFC talk to your staff. No customer needs to be rude to them but they also don't need to be rude to the customer. Simple as that. read more

With family living in the Valley we pass through Los Banos frequently. Twice now we have stopped at this establishment for a quick meal and both times it proved to be a mistake. It will not happen again. The first visit a few months ago the service was chaotic and it took 20 minutes from ordering to receiving food. This time we tried the drive through and were served up cold food. Cold, old and withered looking fried chicken. How does this happen? My wife noted that the tenders looked like they came from the grocery store frozen section. How disorganized do you have to be to not notice cold food going over the counter? KFC corporate must not read Yelp reviews but they should. The consensus is accurate. read more

We visited friends in the area, and we decided to take two $20 chicken meals. It smelled great, and we were ready to eat. It took less than 5 minutes to arrive at our destination. When we opened the buckets of chicken, we were amazed! All the chicken was saturated in grease. So much so that we couldn't remove any of the chicken from the buckets without all the "extra crispy" coating sliding off the chicken and into a pile of oil and breading at the bottom of the bucket. Don't get me started on the side orders. They were equally disappointing. I've been to many KFC's in as many different states; this franchise is by far the worst that I have ever seen. We tried calling them to express our concern. No one answered the phone. Not once after several attempts to contact them. So we decided to throw everything away and went out for pizza. Save yourself the headache and go elsewhere. read more

This place is all bad. Every single order they never provide napkins, hot sauce or straws. Numerous and numerous occasions . Worse part is they don't care and never give receipts so you can't complain to corporate. read more

They're really slow and made me wait 15+ mins for my food. I had to pull over to the side because they didn't have enough food prepared for my order. I've been here a few times and it's unfortunately always the same thing: if you want to wait for a really long time then come here for some last minute food. ugh. read more

decided for a quick easy dinner when my mother and brother were in town..... REALLY greasy, AND.... i got food poisoning. not going there again. read more

I've eaten here a few times and it was as expected - not great but not bad, however this last visit will be my LAST visit. It was 9:45 pm just got off work with a hungry family in the truck and KFC was the quickest thing open. They had limited selection (as expected right before closing), so I got what they had. The chicken looked like it has sat out all day, and I shouldn't have eaten it because now I'm sitting on the pot all day. read more

Horrible customer service, the girl desirea rude! Always messed up on our order! Horrible place

This place should be embarrassed to represent a KFC.... They should be called something else. Customer service sucks and really short on food when it comes to fullfil my order. This place I wouldn't recommend to anyone. Management must really be bad....... My chicken sandwich was gross and put together less than one minute with A couple of french fries..... Not happy read more

Just picked up a 20 pc. meal. No breasts, noe wings, just backs and thighs. Won't ever go back again.

Nice workers, delicious food... but a hint of food poisoning from the cheese curds. I had the curds and a root beer float. I can only pinpoint it to the curds because they were really greasy and were difficult to chew. The drive through is reasonably fast and the location is perfect for a quick stop... :) Just be wary of the curds! read more

Ordered hot wings, they were terrible. Saturated in grease, dark in color like the oil was in desperate need of changing. They were soggy, not crunchy and they had just come out of the fryer so it wasn't because they had been sitting around for a while. Poor management, you cut corners you lose customers. Too bad because have had them in the past and they were good. Not going back. read more

I have to say the food smells and tastes horrible maybe it's because I don't eat this way anymore but it tastes of old burnt up grease and the mashed potatoes and gravy smells like burnt crayons. I guess Im no longer a fan of this type of delicious. read more

Very disappointed... I ordered a ten piece meal, it wasn't hot. Got three small wings out of a ten piece. I ordered a vanilla cone it was small and already melted. If I could I would give a -star. read more

KFC - A vanilla cone...very small portion of ice cream. I'm so disappointed - Fast Food Near Me - Los Banos, California

I went to get the 5 dollar zinger combo and I asked for lemonade light ice and they gave me no ice the straw they gave me was unwrapped which is unsanitary they forgot to give me the cookie I was promised in the combo and they asked if I wanted any sauces I said BBQ they gave me ranch it wasn't very busy so I'm not sure why these mistakes were made but it is bad customer service overall I do not go to this kfc as I have had bad visits everything I go there read more

This KFC, Los Banos, has slipped so bad, I'd rather eat chicken from a gas station. Took my mom there over weekend and due to COVID had to go through drive through, 11:45 a.m., no other customers., so this early in the day, chicken should be piping hot and fresh. no such luck. Our biscuit was clearly from the night before as was the chicken: both cold and hard as rocks! Completely omitted our extra large cole slaw, poor quality food. And the inside is a cramped shanny! You can't see what's going on, how the kitchen looks,etc. As soon as I got home, I immediately called to tell them to drive the cole slaw over or flag down grubhub, no dice! Told them the food appeared to be leftover from night before: oh well. What a shame! I've been going to this KFC since it was erected 30 years ago. I live in Atwater, CA and the KFC there is open, big, wide, airy, lighted well and you can see everything that is going on in the kitchen, you can see all the food is freshly prepared: no secrets at the Atwater store. Sorry....we're going down the road to the gas station for our chicken. Shame on you local manager. read more

I've been in this town for 8 years and this is the second time I went to this KFC and now it's the second time they had gotten my order wrong. Before I left I checked the order and they didn't give me the extra mash and gravy argued with the employee give me my food that I had purchased an extra mashed and gravy she said no with the receipt in her hand. I said I had paid for an extra mashed and gravy I told her to look at the receipt and all she said was my bad. I also payed extra for chicken breast that I never received. This place needs more competent workers or management. Maybe it will be another 8 years before I go back to that KFC. read more

Horrible none of the chicken had the skin on it it all slide off with all the grease and then all we got were the drumsticks and two pieces of the breast and they were so small. The mashed potatoes were not good either they seemed old like days old worst kfc i ever been too they need to fix the staff and re train them read more

I went there on a Monday @9pm. I tried ordering the go cup. I chose 1, then they said it was going to take 15 mins so I order a different kind then they said 10 mins then I ordered another kind, they said they didn't have anymore. wtf?! What's the point of advertising go cups if none are available especially if there's a drive thru? if I could I'd give it a zero. sorry KFC. That's part of customer service as well having food on the menu available. read more