Last 2 times I went through drive thru no body greeted me or responded to me asking if anyone is there. I drove to window both times n nobody was there either, is this location closed or what's going on? Good thing we have Canes & Chick Fila within walking distance read more

This location is very clean including their bathrooms. I got greeted right away and my order was taken I haven't had this good of service anywhere in a while. Thank you to Mo,Maria and patty for being friendly kind not only to me but to my little girls as well. Our food was fresh hot and tastes delicious. Great customer service ladies keep up the good work read more

I went to KFC today for some lunch and the employee at the drive thru named Ernesto was such a delight! Very kind and considerate and I usually stutter when I order but he was so patient and clear that it actually helped me speak better! Give this man a raise forreal hahaha!! read more

KFC - KFC Famous Bowl - Fast Food Near Me - Manteca, California

Came in on a Saturday night, restaurant was very clean was greeted as soon as I arrived, my order was taken it did take a while but WHO doesn't want FRESH CHICKEN? I also loved seeing the teenagers working rather than running the streets. Keep up the good work KFC CREW. read more

It's unfortunate that this is our only KFC in town because it's always something negative going on here. But tonight 2/7/24 really pissed me off. I placed an online order at 9pm which is according to posted hours, an hour before close. Got my order confirmation and pickup time. Proceed to go in and pick it up only to be told they are completely out of food and only have a handful of nuggets and two sandwiches left. Ask them to just refund/cancel the order. Oh they can't do that either and basically said we gotta call somewhere and figure that out on our own. So one: why are you out of food an hour before close? Or do you just not want to make any because you're lazy and wanna go home early? Because that's what it looks like. Two: if you ran out of what we ordered you literally couldn't call BEFORE we drove there? And three: you basically stole my money and I want it back. Not have to research how I'm supposed to be reimbursed. This location has the worst customer service and business practices. read more

Went through drive through for two small orders of mashed potatoes and gravy. This is and should be done in drive through since they're already premade. I was told to park in the front, also with a baby in the car, waited 10 mins and had to call the store only to be told they forgot and they're sorry. Honest unacceptable. The girl in the front clearly didn't care enough to hand it to me right there and then, and the rest of the teenagers in there could care less. Pretty frustrating honestly read more

This place is horrible. It took 30 minutes to get 5 items. And the food was definitely questionable. Basically just a complete waste of time and gross. Close this location!!!! read more

Dude Hands down the best service, and the most polite staff. That really goes a long way these days.

Glad I didn't order more. Only 4 items were ordered. All large. And they could t even fill them up. Not very happy. Not sure I'll return. ‍

I gave up in this location around a year ago after getting stuck in the drive through after being told they were out of chicken. Cars in front of me and nowhere to go, I had to wait for the people in front to receive their orders before I could even exit. Fast forward to yesterday, I downloaded the kfc app, saw a good deal and placed our order for pickup. The kfc app said my order was ready at 6:41 pm, right around when I arrived. I stood at the mobile pickup counter for 20 minutes before anyone even offered to help. A mom and her son who were there before me just walked out after nobody would take their order. By the time someone actually tried to help me, turns out my food was sitting there the entire 20 minutes I waited. So my food was ready the entire time and sat for 20 minutes waiting for someone to hand it to me. Drive through orders came and went as I sat at the counter totally ignored. Eating cold food was just another slap in the face after such bad service. read more

Stopped by for lunch after hearing this location was under new management. I was greeted promptly when I walked in (not the norm now) and had great customer service for my entire order. My chicken was hot and fresh and my favorite coleslaw was amazing. The dining area was clean except,for the crumbs I left devouring my lunch . Kudos to the new staff and I will be a returning customer from now on!! read more

We always order online and the food is always fresh and exactly what we expect. No issues with getting our order right.

The customer services is outstanding. Less than 5 min wait. They are a wonderful employee. The food is Amazing! The cashier name is Sophia. She is very helpful. Everyone who work there is wearing mask and glove. read more

KFC - Family dinners $30 deals. Add in Mac & cheese. You must try it. - Fast Food Near Me - Manteca, California

We have been to the Manteca Kentucky Fried Chicken on Yosemite. I was so impressed with the manager and every person he has working with him. It's not often you can walk into any fast food now a days and see smiles from their employees however this place is a great place to eat. Smiles, like they love their job. Polite, so friendly we will continue to come from Camanche area and eat there. The manager waited on us both times and was pleasant and truly cared that we walked out satisfied. Keep up the good job, all of you. We will be back to see you again. Best fast food we have had in years. Best employees we encountered here also. Not all KFC are the same so if you have had a bad experience with one try another. Sincerely, Juan and Debbie Seniors read more

Such amazing service! Ernesto & Luis were so amazing & helpful. They were fast & our food was hot & fresh. the restaurant was very clean so that is a plus. read more

Place has gone down since the pandemic! Building is in bad shape there are boards on the windows due to break-ins! Can't dine in and order inside the restaurant have to order via drive-thru! Order was over 50 bucks and they still managed to screw it up. Didn't give my large popcorn chicken and didn't honor my request for two drumsticks ended up with a drumstick and a thigh. The franchisee does not care about this restaurant and KFC corporate needs to get a new franchisee that cares about their business!!! Save your time by going to another KFC perhaps the one in Manteca. read more

Thriv Thru worker very nice. Good sense of humor and would definitely recommend visiting!

Order 12 PCs chicken strip dinner, the chicken was like biting into leather. Tried to call foe 2 days but they don't answer the phone. Maybe too many complaints? read more

Greasy chicken. Nasty biscuits, Nasty burnt chicken in the mash potato bowl. Sat at drive through for 3 minutes before anyone said can I help you. Colonel Sanders would be disappointed in this restaurant. Needs to be shut down and reopened under new management. read more

No stars. Shitty service. They didn't give me whAt I ordered. They they gave me a small fries. When I ordered a large. I only want what I paid for. And when I asked for my food it was like I was an inconvenience to them. HORRIBLE HORRIBLE HORRIBLE read more

Horrible food, 6:30 PM and didn't have any white chicken? Ridiculous. Not going to return!

Chicken was mushy when it came, the large fries were half way filled up and cold, and they gave me a small popcorn chicken when I paid for a large. read more

They have some rude uncaring Employees. I went there today to get a Quick lunch there was nobody in line But the speaker Seeing the very lethargic and did not pay attention when I was giving him my order he kept asking what? Huh? Then told me to pull aside because they needed new front And when the young girl came out to hand it to me She started walking off almost the moment I grabbed the bag luckily I had a firm grip and didn't drop my food Telling me to have a nice day as she already walked away from the car Total attitude as if they can't be bothered to make one chicken Sandwich meal read more

Had the driest chicken McNuggets and coldest fries ever. Fish filet had sauce on just one side and not particularly hot. read more

KFC - KFC chicken pot pie. Notice huge empty space between crust and filling! Not enough chicken mix to go w crust!!! Mistake or cost cutting? - Fast Food Near Me - Manteca, California

Great food. Crappy customer service. Nobody said hello, thank you, nothing except, "Can I take your order..."

We ordered through the kfc app and after waiting until the time it said it would be done, they employee said it would be 15 minutes (after already waiting 20 minutes) because they didnt have what we ordered. Its been past 15 minutes now, actually past 20 and they dont seem to care that we're waiting. They're all just standing there together talking. This dude thats seems to be a lead, isnt leading. Do better. read more

I love coming here and eating. They are right next to my house and always provide fresh hot food with a smile. Free cookie is good too but I'd much rather have the hot twink who took my order for dessert! read more

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Nose hair, maybe eyelash, in the mashed potatoes. Worms in the coleslaw. Not a single expression of regret or remorse from the manager or front staff. Just...here's your money back. I had to give a star in order to write my review. If only I could get that back too. read more

Whoever is the lead chef today & crew in Manteca.......Great job !! Went there to pick up lunch @ 12:05. Drive thru team did a spectacular job !! Was very satisfied that all items were hot, fresh and the chicken was so crispy and delicious !! My order was also given to me within 3 minutes of ordering. Manteca KFC Rocks !! read more

Have not been to a KFC in many years and will not be back. Chicken sandwich meat must have set infer a head lamp for a long time same for the patato wedges. Pretty pour excuse for even fast food read more

Never had any problems. They are always in stock, fresh and nice. Wayyy better than lathrop. We live in lathrop and drive to Manteca for this KFC read more

Do not eat here! I was served old cold food and when I went to get my money back the cashiers were laughing at me, which really pisseed me off. And the manager said I have to come in the restaurant to get a refund. Those kids are lucky I am a law abiding citizen because they almost got it read more

This place of service is TERRIBLE. Pls do not come here. They do not VALUE Customers. Constantly messing up Customer's Orders all the time. I ordered $20 bucket I got home they gave us all chicken LEGS. Need to close this type of Service !!!!!!! read more

Do not go inside this place. I was left waiting in line for 20 minutes. I kept trying to ask for help but all the workers ignored me. The workers only care about the drive thru and it's like the people inside don't even exist. read more

Honestly, if I can give zero stars, I would I recently went there today around 2:30 PM. I placed my order I felt very rushed, and I just felt like the customer service was shitty. By the time I was done ordering my food, I asked, how much are their biscuits.. the young man answered back and said "a dollar something" like I'm expecting you to know the exact amount because you do work there and he had an attitude about it. I really wasn't feeling it at all like I wanted to get a disrespectful but I see he was a young guy you know what I'm saying but if you're having a bad day don't go to work because your vibe pushes off onto the customers and the customers are coming and you're supposed to service them. His name was, Deisyc. I asked for the manager supposedly the manager was out on break. I asked for somebody higher than him maybe a lead or a supervisor, and he continued to tell me no he did not want to give me the managers name. He was very rude. I will not be returning and I suggest other people don't because if you do, you're gonna get this type of shitty ass service read more

Purchase chicken tenders and potato edges Potatoes were ok but the tenders were very dry and hard to eat... Very disappointed with the chicken :( read more

My husband got food poisoning here. He thought something was off with the chicken, but he was starving and ate some of it anyway! He said the chicken tasted old and dry, and ended up throwing half of it away. Hours later, he was hugging the toilet. read more

Generally, KFC is a third rate choice for me when it comes to real fried chicken because it is made in batches and waits in a plastic cabinet to be sold later. At least that's my experience. The great spices they use still make for great flavor, but the chicken itself sits in their cabinet too long. This particular KFC plays rock 'n roll very loud for the pleasure of the employees, apparently, as I can't imagine most customers wanting to have such racket inflicted upon them while trying to enjoy a meal. One might get a good batch of chicken here by showing up just after they open because the chicken is relatively fresh from the fryer at that time. My experience is that showing up later will guarantee stale chicken that was in the storage cabinet too long. But no matter when one shows up, the rock 'n roll will be blaring. The "actual statue" of the "kernel" (colonel) just can't turn a dive into a five star restaurant for me! read more

Mind you, we don't go here very often, but it seems that when we do, they are out of what ever it is we are wanting to order. Tonight it was the pot pies, they had only one, 20 min wait for another, they were also out of extra crispy dark meat, AND they sent us home with the wrong sides. Maybe they need see through boxes so we can check the contents before we leave? read more

I have been contacted by the customer Guest Services, so I am updating to 2 stars since it was a couple of days for them to respond. Here is their reply; Sat 13th Jul 19 Dear Peter Navarrete; Thank you for letting us know about your experience at KFC. We do sincerely apologize that you were not satisfied with your visit to our restaurant and thank you for taking the time to alert us of your concerns. We take feedback of this nature very seriously and will be addressing this with the location that you visited. As a token of our gratitude for providing us with your comments we will be mailing a voucher to the address you provided which can be used for your next purchase as this restaurant. Please allow approximately 15 business days for your voucher to reach you. It is our hope that you will give us another opportunity to provide you with both fantastic service and great food. Sincerely, Meaghan KFC Guest Services However the concern was what comes with their Meal. I have been going to this KFC for years, and every time I have ordered a 2/3 piece chicken meal it has always come with a drink. I went thru the drive thru and ordered a 3 piece meal and chicken pot pie for my wife. When I went to the order window they gave us our order, I asked does the meal come with a drink, to which the lady said "No" I left on the drive home I thought I have always received a drink. So I get home and bring up the KFC website, and under meals the three piece meal it says 2 thigh, 1 leg, two sides and a medium drink. I tried seeing if this included the Manteca KFC. but there is no way to verify like independent fast food chains. I call and ask to speak to the manager, to which the man answering said he was. So I ask him a simple question, "What does the three piece meal come with. He tells me 2 thighs and a leg. There was a pause and I said any thing else he then says two sides. I ask if it came with a drink, he said "No". He sounded like the person that took my order at the drive thru, so I am wondering, how would he know to tell me 2 thighs and a leg, since there are two options, 2 Thighs and a leg, or 1 chicken breast and two Wings. He never brought up the second option. I then log on to their KFC Experience Website and enter the Survey code. It tells me it is not a valid code. I see it is missing 1 digit. I re-enter the code, but still say invalid and then shows "Thank you for your interest in our survey. Unfortunately, we are unable to continue the survey based on the information you entered." Most surveys have prompted me that the information is incorrect and re submit, but not KFC's survey. Seems that KFC is not really interested in the consumers opinion. I cleared my computer cache and was able to log onto their survey. there is a 1200 Character limit so I had to lose some of the information I have posted here in yelp. In closing it asks if I would like to be contacted to put in my information. I will see if they contact me back. read more