great customer service carman is a great work food was good she was super nice and sweet you definitely need to keep her as a customer

Always getting shorted. Last two visits ordered 12 piece meal. Got shorted one breast. Today, ordered same and ask them to double check breasts as I'd been shorted. Got the breasts and ZERO thighs. Total ripoff read more

Dariana is the nicest person ever!!!!!!!! Omg the best customer service the most polite woman we have ever met at a fast food place. The ultimate definition of people person she's the greatest! I hope you guys promote her true talent like her is hard to find!!!! This is the best kfc I've ever been to Thanks again girly! - the two girls going on the boat ! read more

I admit I only visit here once every year or three but I always seem to get the nicest, most polite and pleasant lady at drive-thru each time. My order is always right, accurate and hot. They always include plenty of napkins, butter sauce and honey sauce. And today, a bonus little bundt cake. Very nice! read more

The service was good and the staff is very nice the food was good it was cooked perfectly

This is a KFC/A&W store. It's fast food. What do I really expect? The service here is always bad. Eighty to ninety percent of the time, bad. They have an automated greeting at the drive thru. Ordering in the app was especially bad during Covid. I used to love getting the mashed potato bowl with corn and popcorn chicken. Also I loved the pot pies. But I will never go here because they always find someway to make the food badly. The mashed potatoes are stale, there's no corn in the bowl. Or the popcorn chicken is just breading and no chicken. Ambiance is also not good. If you come here late at night, after 9 or 10pm, there are stray cats in the plaza. It's a shame this KFC branch is bad because I love fried chicken and pot pies. read more

I called before I went to make sure I could get the $10 Tuesday special on my way to work since I work graveyard, they said yes of course I get there and the drive-through lady tells me all they have is legs so I said we make it extra crispy then no all we have his legs. So disappointing when you go out of your way and they want to deter you from getting something. read more

This place is garbage! I don't know why I continue to come here. I will never again. Ordered chicken tender meal. Biscuits were rock hard. Chicken strips were small , dry & very hard. Unable to chew them . I think they were made in the morning and just sat under a warmer. Not edible. Tossed in garbage. Mash potatoes and gravy was ok but not warm. read more

KFC - Famous Bowl too much cheese!! - Fast Food Near Me - Oakdale, California

After living in Oakdale for four years (we love living here!) and frequenting the KFC here multiple times during the year, I felt it was time we weigh in on our local KFC. My husband just picked up our take out order at 5:00ish on a Friday night, 1/31/2025, after calling in our order. We are older and quirky. We typically order ALL thighs, half regular and half extra crispy, all cole slaw and no biscuits. The biscuits are tasty but we don't need the carbs. The young woman who took our order was polite, professional and kind, as always! That has always been our experience. So, typically, this great crew gives us a lovely chocolate chip cake instead. Its a love/hate relationship. We hate that they give it to us but we somehow, choke it down. Just an aside, we stopped in to the now closed KFC in Riverbank, which has closed and is now a Mexican restaurant, for our typical order. After placing our order inside the restaurant, the manager came out to tell us that they cannot prepare our order without advance notice! Seriously, the Oakdale store does it EVERY single time without pushback. Funny, though sadly, the Riverbank location was closed! Just our experience as locals. read more

It was Oakdale, do I need to say anymore!! Chicken was good but had to for them to cook it for 20 minutes because for some reason in the middle of the day they don't think there going to sell thigh's and breast. I keep going back expecting better service or some half ass reason they do the thing they do... At least they were not out of chicken this time like they are most the time when they don't have chicken cooked up. That's another thing have you ever herd of a KFC running completely out of chicken ?? Get a manager or G.M. that know how to run a business !!! Because I think a 5th grader is smarter than the manager and G.M. you hire !!! read more

My personal Apology to the crew there on the night shift, what I thought was chicken backs was actually the way KFC cuts its chicken now to make them look bigger, they actually add part of the lower back to the thighs so you see a bigger piece and me personally I DO NOT LIKE THE BACKS AT ALL. I used to be cooks assist back in the 80's and saw what those things have in them. The crew was very nice and Me and the food was good. My wife loved the biscuits, they were extrememy soft and fresh. Sadly they do not give you honey and butter anymore but NP, They lost one star not due to the employees they are 5 stars, the one is to KFC directly for the new chicken style. I think I am done with going to a KFC in general now due to the chicken cuts. But this one in Oakdale is great and it was nice to see a staff of more than 1 or 2 people like you see at the Local BK. read more

carmen is the best i love kfc the food is soooooooo goooooddd the fried chicken is the best for everyone

I thought I would leave a positive review for a fast food place that did exceptionally well. The A1 burger was perfectly cooked juicy and all ingredients tasted fresh. The fries that came with. It were crispy and fresh and perfectly seasoned. The staff was very friendly and had my food out to me less than 4 minutes from the time I ordered, it was about 20 minutes till noon. I would definitely eat here again as a replacement to the A&W root beer that closed in Modesto. This definitely exceeded my expectation. read more

The girl who works the window the receipt says RileyB is actually horrible she demands you pay exact change or with a card before you can even order and rushes you even when there is obviously not one Other customer anywhere near this place. She has been rude before so nothing new there. The owners know also because there are like 100 other reviews about her. Today takes the cake tho she was her usual charming self but I could hear the other workers screaming behind her, not sure if you just leave high school kids I charge but this place is a disgrace. The drive through window is literally caked with grease and dirt. The soda machine was gross and I could see the dirty pass window and all the chicken containers are filthy also. We will not be back I can't believe they health department doesn't shut them down. read more

Restaurant was inviting and clean, great conversation as well as service. Employees were nice very respectful and friendly. Food was good overall I got the spicy nuggets combo and everything was good and cooked fries were good as well!! read more

Absolutely terrible they messed up our order! Its common sense to make sure the customer get the right order well I guess common sense isn't so common! read more

James and the crew are amazing. Fresh food, amazing service, and smooth pick up. I appreciate them for being attentive on such a big order. Thanks guys! read more

I really try to focus on customer service when it comes to fast food chains. We all are familiar to the menus, unless they have speciality items. Today I went and got the Chicken and Waffles. The chicken was tasty as always but the waffles were a nice surprise. I would definitely get this again. Bonus on the service and friendliness here. I'm moving soon and I asked if they had some spare boxes. I believe his name was Ronald set me up with a trunk load and told me to come back in a couple of hours. He set me up double. I really appreciate the kindness!!! read more

everything you want out of a fast food place - quick, warm food, and reasonably priced. we read the reviews and were worried about quality and time to get food but we were pleasantly surprised! bonus: a family of cats watching the cars order :) read more

Damn place has screwed me over 3 times now and I'm mad. They only had legs one time and would not cook anything else. Last time, they said they were out of food and there was a half hour left in the business hours. I would have waited. Now I show up and they only take card payment and I have cash. What kind of idiots are running this place? read more

Absolutely worst KFC! Gave attitude and didn't even take my order told us to leave the drive thru without even ordering or anything so Rude! They need to get new workers and be customer friendly! read more

Every time i come in here to order food, there is never any chicken cooked. Never. Then there is always a 35-40 minute wait. Even at the dinner hour, they should know to prepare enough chicken knowing they never have any ready for orders. Pour management here and then to top it off, COLD FOOD!!!!!!!! read more

Worst KFC ever. I got an 8 piece a month ago. 3 wings 2 drumsticks a breast and 2 thighs. I complained. No relief. Even contacted the manager. Absolutely non customer friendly. Yesterday ordered 8 piece went to drive thru. Rude little window piggy wouldn't give me my order. Wanted me to park and go inside. I said I wouldn't cancel my order. I asked for a manager. Oh she's not here. Where is the management? She rudely refused. I drove off called the store and said I was canceling. Filed a dispute with KFC and my credit card. read more

There's a reason they're receiving 1 star from most of the reviews for the Oakdale KFC. Is their Corporate Management even paying attention to these reviews? Most of them should be fired! The original reason I came to KFC today was for 4 root-beer floats & 4 hot dogs for the kiddos. Of course as luck would have it their ice-cream/root-beer machine was broken. No big deal as I can make them myself. After putting in mud order for the 4 hot dogs they asked me to pull up front and wait for my order. Waited and waited. How long does it take to put together 4 hot dogs since I asked for it plain??? i sat and waited 15 mins for 4 freakin plain hot dogs. When she finally delivered my order (dragging her feet for every customer who was awaiting up front for their order). Then they forgot my hot sauce that I told them specifically I needed. Waited another few mins and finally got what I needed. This is not FAST FOOD as they call it. very sad. read more

I enjoyed kfc as a child. I have no idea how this is considered edible food anymore. Chicken was rubbery and oily. The mashed potatoes are soupy. No idea how the gravy is because they didn't put it in the order. Only thing we really ate was the fries. The one star is for the service because it was timely and only missed one item. read more

Ordered a 12 piece bucket. The breasts were supposed to be crispy, instead they were dark, greasy and really dried out. Like had been setting for who knows how long in the warmer. Supposed to have 6 and there were only 5. Wouldn't recommend this location read more

Slow. 10 minute wait on tenders, so I ordered something else. When I got to the window, they told me to drive around and wait. Out of malt vinegar for fish and chips. It's 5:30 pm and they should be ready. The parking lot is full of waiting people! Waited over 10 minutes to get order wrong. Gave me fries instead of mashed on one meal. Ordered 6 cookies and got 3, so I paid 5.98 for 3 cookies. And, the Pepsi tasted weird, and not good. What a mess. Bummer. read more

This is the worst restaurant in oakdale. Never have chicken ready and they ruined a&w . Service sucks worse than poop in San Fran. Never again an I will bash them every chance that comes along. This business needs to shut down. read more

Delicious chicken--not as good as Paula Dean's, but they are closer.

EVERY time I want to get a pot pie after work I have to wait, "25 minutes". Ehv Ver Ree time. I just want a finger licking meal after work. Why Is that so difficult? read more

KFC - Every car that goes through the drive through has to sit and wait at this KFC. - Fast Food Near Me - Oakdale, California

Picked up two meals for wife and I. Chicken strips stale and Luke warm if that. Fries not hot. Stale biscuit. Wife had breast/wing combo. Cold. Crappy. Her mashed potatoes also not good. To top it off her Diet Pepsi was flat. My Diet Pepsi was ok. Never going back there. read more

This place sucks! Never have chicken, always have to cook it for 8-12 minutes and forget to put entire order in the bag, always gotta go back. This place is run by high school age teens, not blaming them but the owner/manager needs to be fired and get somebody else in there who will do a better job! read more

Probably a good idea if they closed this place down. Found a dead Roach / beetle in my chicken bucket . Can't do this anymore . Obviously owner doesn't care. Unsanitary & unsatisfactory. Health violation. Went back and told girl at window, she said she didn't know what to tell me and that it must've been from my car ...Really????? Time to call corporate & health department read more

Horrible.. would never go back .. ice tea tasted like water.. NO ROOTBEER (what?) 15 French fries in an order and cold no napkins in a drive thru order? Going back to where we always go .. never again read more

Just want to know how y'all got a 60 piece and 3 bags full of food out before my ONE famous bowl..

Yelp warns before leaving a review a business quality could be compromised because of covid. That excuse won't fly here.. I've had covid it was a pleasure before going here again. Day-old Re-deepfried, rancid oil chicken should be against the law. Wasted $50.00 on a 12 piece bucket. We could not eat it. That's it for us we have had multiple bad experiences here we waited 6 months and gave it our last try. GOODBYE Oakdale KFC..... I only wish we could rate it with a Minus any form of plus is too good for this place. Oakdale KFC... Use At Your Own Risk read more

Ordered food and not another person in the drive thru, or anywhere around, why are you asked to drive to the front and wait. It's absolutely ridiculous! read more

I hate doing this but after so many disappointing experiences I had no choice. Every single time you pull up to the drive-through window you are absolutely guaranteed to be told they are out of 80% of the menu. Whatever you are lucky enough to have in stock you can be assured that it is going to be old and cold. And this is all if they are even open in the middle of the day because they are short staffed and decided they just weren't going to be open. I don't know what the problem is here nor do I know why it seems like they have no urgency to fix it but I am absolutely done wasting my time and money on this place. Do the town a favor and just close down and let somebody who actually wants to serve food take over the building. read more

Drove through--ordered 3 breasts--got home and they 3 WINGS--not happy!! What a ripoff!!

Every single time I come here they never fail to mess up your order. You pay so much money for this food to not even get the right meal items in your bag. The staff always seems to have an attitude too. read more