I went to the drive through and wanted 3 pieces of chicken. the guy insisted it was cheaper to get the meal. his explanation was it is $4 a piece. I said that was fine as I did not want a side or a drink. he insisted it was cheaper to get the meal. basically he would not sell me the three pieces. so I relented and ordered the meal....what do you want on the side? no side....what do you want to drink? no drink. okay.......I paid a dollar more because he would not sell me the chicken without the sides. I called and the manager said, I remember your order, it is cheaper to get the meal. at that point I realized I was talking to people that did not give a crap read more

KFC is KFC, no matter where you go, but don't go there! The service is HORRIBLE! It takes about 20 minutes to get your food, after sitting in the drive through for 15 minutes. There have been a few times in the past 2 years where I've gone, and they're machine are "down" and can only take cash (whether that's true or not, we'll never know). read more

Three chicken strips can mean whole strips or pieces of strips, never more. Strips are never hot. Charge extra for some sides which I've never paid at another KFC. Also very small sides. Only in it for the money. read more

The reviews say it all. Open at 10. I was there at 1130 on a Fri and no employee at the drive-through. Never answered. No one visible at the window. My last visit. read more

Ordered extra-crispy chicken through the drive-thru and was told there would be a five-minute wait. Get to the window, and Braden, the "manager", asks if we wouldn't mind changing our order to half crispy/half original. We tell him no, of course. He tells us there's going to be a wait, and I let him know that the guy who took the order, Anthony, already mentioned there would be a wait. Then he tells us it's going to be another 25 minutes. I parked my car and sat there, and after 15 minutes of waiting, went inside to check the order. FOR 15 MINUTES, NOT ONE PERSON ACKNOWLEDGED I WAS THERE. When the girl behind the counter finally did acknowledge me, I told her I was still waiting for my order. She took my receipt, walked into the back and returned about 3 minutes later to tell me it would be another 5 minutes. Been waiting now for a little over a half-hour. Over the next 15 minutes, she does the same thing a couple more times. Finally, a full 45 minutes later, she places the bag on the counter, pushes it toward me and said, "Here you go" while turning away. read more

The Saturday staff at this store doesn't appear to care about anything. Well maybe they care about what time they get off but they certainly don't care about customer service. The orders are always wrong and the quality of the food is consistently poor. KFC usually has pretty good stuff but this place is terrible. If I was the owner, I would fire the entire crew that works Saturdays. Unless I see a "Under New Management" sign, I won't be going back to this KFC. read more

Was not happy at all with my last visit.When employees are off the clock and standing around taking with employees who are on the clock playing around and using profanity as your customers are eating,then I have an issue with the matter.I could not just sit there.I immediately got up and addressed the matter to a manager who I could not believe she was a manager,because the employee who was using profanity was addressing the manager,because of her food that she received was old.No place what so ever in any work place for an employee to use profanity, So many things went wrong.When your customers eat in,make sure that your customers have a complete line of utensels. No forks of any other condiments where offered,had to get up and ask for them.As I looked around I could see that no employee where checking on the interior of this location,because the trash was over filling and so much debris on the floor. As for the Quality of the Food complete failure.The chicken was on its last leg. I could also see that the holding time for the chicken that was being held in the MPH holding units had expired. I also asked a employee if this was a Corporate store or a franchise and she stated it was a franchise. The employees here really need to be retrain. Not sure if they understand that the Use of profanity in any place of work has no Merit. I personally would not return to this location.NFD. 055/100 Yelp Challenge.(2016) read more

I like chicken. I like potlucks. When one has to work late what better pit stop than KFC for some hot bird? Positively joyous occasion to pull into the lot and see nobody was there because I've never had good luck at the drive thru. You want mac n cheese as a side? How about corn on the cob? The order taker repeats your order back to you, your mac n cheese or corn on the cob is ON the receipt, you get home and it's always coleslaw and mashed potatoes (gravy is a whole other matter). Happens every time. They are consistent, I will give them a star for that. Anyways, a 12 piece bucket of bird will run you $21.99. That is some expensive poultry but for the convenience, it's the price one pays. Also saved a few bucks and a possible aneurysm by not ordering a meal and walking out the door with the wrong sides. read more

DONT GO HERE! Rude, unorganized, extremely poor. Customer service! Food was packed sloppy and taste greasy! People were getting angry and driving off! Will never come here again! Plus, it was very dirty! Didn't want to give even one star! Very ghetto place! read more

Love the $5 meal with the pot pie. The cookie is so good and soft. The perfect end of meal treat!

Ohh god where do I even start... stopped here on the way home and worst mistake ever! This place was very dirty, horrible customer service, under staffed and a very long unnecessary wait! Literally waiting almost 30min at the register for someone to assist us. there was a girl at the drive thru window avoiding every customer that was waiting in line she only had one customer at the window and then after walked around talking to her coworkers like there isn't any customers inside waiting to order. The cashier from what the cook said went to lunch so They never called for back up Finally the guy in front of us says something and the cook had to stop to take his order then we are next and he asks us if we could wait because someone is supposed to come out and be on register so we wait another 10min. Some guy got his food and waited 20min just for sauce.. geez I'm sure his food was cold... no one ever came out so the cook had to take our order and everything we wanted they were out of except for the original. We got our food fast but wow were we disappointed my chicken did not look so good at all I didn't even bother to argue about it I was so mad I kept my cool and left everything there and literally walked out. I would not recommend anyone to come here unless you like getting disappointed cause that's what you will be.. read more

KFC - My chicken they gave me did not look appetizing at all... what is this!? - Fast Food Near Me - Ventura, California

Horrible horrible service 6:00 july 14th 2012. Took over 30 min and then I get the sorry we aren't allowed to give refunds. Really? I will be verifing that statement. It was empty when we got there and the female employees were flirting with boys in the store. By the time we left ot was packed and there was a lobby full of angry patrons. If I could give zero stars I would. Finally finishing this review and NO, we have not been back to this site. booo read more

They charge a 50 cent fee to use a credit card or in my case a debit card. I handed her my debit card to pay and she says if I don't have cash that I have to pay a 50 cent fee. I said its my debit card which is like cash and she said "the machine just sees a card and is going to charge you" It might only be 50 cents but it felt so unethical to charge me for how I pay. KFC officially lost me and my family as a customer. Our tab was $26.84 and because of that 50 cents I'll never pay another penny at KFC. read more

Worst place ever. I went today with my bf and brother and I felt very rushed and got a lot of attitude from the lady that took my order. The guy at the window was so messy with my drink just soda everywhere. I'm pretty sure he spit in our drink lol. I told him I had change and he ignored me. I asked for honey packets and he looked me in the eyes and said "have a nice day". Do not go to this KFC. Don't know why they work there when they seem to hate their job. Worst place ever once again. read more

Every time I order from them it is wrong. Every. Single. Time. I ordered the chicken and donuts but I didn't get the donuts. I got some weird chicken pot pie bowl thing instead. Um, what? How do you confuse that with a donut? read more

Post your closing time online. Not on a piece of paper on the drive through speaker.... hope you have further bad business.

if i could give this place a one i would but that's not possible. I came here after my little girls game she was so excited for her chicken she loves those juicy tenders. We get to the window and order a 8 piece tender .., they fucking ran out of chicken. are you kidding me who tf runs out of chicken if that's all you sell. I proceeded to tell me daughter she started cryingwas very upset.. i ripped the rude guy a new one and i got bottom of the barrel shit for fries. Very upset about this PLS DONT GO HERE read more

girl with the glasses needs to take off her damm airpod, I had to repeat myself like 30 times and she was rude. Felt like I was being rushed

The lady Elena on drive thru had an attitude. Didn't get my order right. I wanted fresh cooked hot wings because they always served the old fried hot wings you couldn't even eat the meat coz it was too fried and it seemed like its old. read more

Come here every so often when I'm feeling lazy and each time, it's pleasant. The people behind the counter are slower than usual, but I have to say I know what it's like working in the fast food industry and people have unrealistic expectations at times with how quickly their food or beverages should be ready. I have dined in and taken out through the drive-thru, so each experience is a little different, especially the time which you choose to arrive. If you go at peak eating times, say lunch at noon or dinner at 7, be ready for it to be busy. This time, my boyfriend and I checked in, ordered, and received food within 10 minutes and received a free Go Cup with purchase of meal after showing the coupon. They validated it, handed us our food, and we left on our merry way. It tasted good, and was only $13.10 for the two of us. That's pretty good for two meals. read more

If I could give this place 0 stars I would. We have been here a few times since we've lived in Ventura and every single time we've been here they've managed to mess something up in our order. Today was 3 different things they could have easily avoided just by listening. I ordered the chicken littles combo with NO PICKLES and a side of mash potatoes.. not only did they put pickles in my chicken littles, they gave me potato wedges instead of the mashed potatoes. Also, they handed me my drink with no straw and didn't put a straw in the bag. Seriously KFC? I know you guys are fast food, but that doesn't mean you have to have shitty customer service. Horrible! read more

The people were patient and friendly, good service. BUT the chicken was dried out and the biscuit was hard. It all tasted like it had been sitting under a heat lamp for an hour. And it was 12 noon when I got it! There was no line, and I can see now why. I love KFC. So this was a real disappointment. read more

Hungry seven year old wants a chicken little sandwich and macaroni and cheese for dinner. I don't normally do the fast food route but it was 7pm and we were in a hurry. Girl on speaker says chicken little sandwiches were going to take 5 minutes, fine. I am patient. It was more like 10 but I won't argue. I got my bag of food, double check to make sure everything is there, seems legit. The individual sides have a red top so I just assumed it was right. We get home. We were given mashed potatoes. Cue the upset 7 year old. GET WITH IT NORA! read more

The person that waited on me was rude and had a bad attitude. Got the order wrong and the popcorn chicken had too much pepper on it and never had that problem before. Also asked for the spicy bowl and i think they were trying to kill the person who would eat it as they poured a spicy sauce on it and it was too much it took over the bowl read more

Giving this review, only 1 star ... the WORST experience !! We ordered the $30 fill up bucket that came with: 8 pieces of chicken & 12 chicken tenders, a large coleslaw, 2 large mashed potatoes with gravy, and 4 biscuits. When I got home, the order was wrong. I got our chicken with coleslaw & mashed potatoes with gravy but inside of the box that was SUPPOSED TO BE with biscuits, there was only 4 chicken strips and 1 biscuit(that biscuit was hard). We never got our biscuits. The staff needs to be trained in customer service, they were all rude. I WILL NOT be coming back this restaurant. read more

Ordered online, they screwed it up, no honey or butter in the bag, no breasts in the mix... I know this is a fast food place, but that's what they are supposed to do, right? read more

Great friendly service. Accommodating staff. I get good service through the drive-through every time.

Very poor service. They should all be fired. 7 out 10 times hey forget something. Today they forgot the biscuits but managed to give me the honey and butter. It's funny how places want 15$ an hour but can't get a simple 20$ order down. Wake up! read more

The WORST experience ever. 1. Staff extremely slow. 40 minutes to get my order from entry to food. 2. Hot wings had to be cooked, all out. 3. Order was incorrect when we got it. You get what you pay for. Here, it was incompetence. read more

I went to the KFC on the corner of Mills and Telegraph. This place is the worst. I was waiting in line in store along with about 8-10 other people for about 25 minutes. We all started to notice that they were only serving drive-thru customers. I asked if they were going to serve us and we did not receive a response. Finally they told the lot of us that they will not serve us. I said "This is F'd up" and the cashier girl told me to get the "F" out. We walked out and the lady that was in front told me she was glad I said something. I asked the shift manager for the District manager's number and she wouldn't give it to me. The cook dude even told me we should've gone thru the drive thru, "I came on my bike" I told him. After we all left they served the next costumer that came in, rude. From cursing employees to the no service, this is absolutely the worst experience at any restaurant I have ever had in my life read more

This place sucks I've gone there 5 times in person and not once have they got my order correct I recommend going to McDonald's to get better satisfaction read more

This restaurant is horrible,the employees are rude and very unaccommodating.all we asked for was to have an eight piece meal in thighs and breasts,and they told us it would be a half hour wait.its not like they had a lot of people that they had to feed,we we're the only ones their.now we know why.if I could give it zero stars I would. read more

The boys really wanted a chicken pot pie.Can't even believe I went in this place. It does smell good though...unsure how they can sell this stuff so cheap? It was even cheaper if I agreed to let them get soda?? So I got them the corn syrup waters and cheap chiken pies and they were in heaven. I did not have any of it. Staff were super nice and the place was clean. Next time they will need to walk if they want pot pies. read more

Tonight my hubby wanted KFC and I hesitated because the service and quality of the food at this location is always lacking. Today was not the first time, but one of many. First the person taking the order speaks like she doesn't want to be there and is extremely rude. No unsweetened tea, no coleslaw. The chicken strips look like they weren't breaded or had been warmed longer then they should have, fries barely warm and definitely not like the picture. I requested BBQ sauce and honey when she handed me the food and it was completely sticky. I had to pull out a wipe to clean my hands before I could drive away, no exaggeration. In these times where we are trying to help businesses stay in business because of the COVID-19 lockdown you would think that KFC would be happy we chose them over someone else. Unfortunately, next time we will be choosing someone else. It's not worth the frustration of knowing you're going to get less than a quality product and being treated rudely in the process. read more

This is not so much a review , but an observation. All u so called " food reviewers" are complaining about KFC. Not Howling Rays! It's KFC. Special order? Wow, this ain't Mastros?! Five minute wait? So what? Give it to u raw. 3 words, eat TV dinners! Usually u get the service u deserves, attitude = back x 10. Here's an idea, cook fried chicken at home, no? Didn't think so. in reality, I understand ur frustration, but come on, bitch about something important, like our lack of affordable housing?! read more

Be forewarned, it's probably best to go in person to order your food if you want anything out of the ordinary. If you're happy with mashed potatoes and cole slaw, then you should be fine ordering online. We received 2 out of the 3 drinks we ordered, 2 of the 4 sides were correct, no cookies as specified on the online menu, and no honey for the biscuits as requested. I realize times are tough all over but I think KFC can do better than this. Disappointing. Would not order from KFC through Yelp again. read more

Literally the worst KFC I've ever been to. This restaurant has especially small portions, the staff is unfriendly and unhelpful. We were completely ignored while we were waiting to place our order. The restrooms were out of supplies and the tables and seats were wiped with an unclean towel. There were at least 6 employees there and not one smiled or welcomed us. The management should be ASHAMED of this location. It's just horrible. read more

I went to KFC after I helped a friend moved and order a big order. When I got where I was going I found out I was missing some of my order and they didn't even give me a receipt. So I call the location she told that I had to come back to get the items. Well it was late I said can I come another day and she said yea but not promising they well give what you where missing because you don't have the receipt. So the next day I called the manager and told her what happened and she did nothing! I wouldn't worry so much but the total was $41.00 and they was soooo rude! Bad consumer services and the manager are not professional at all!!!!! read more

You would think by having just chicken they could get the order correctly. But to my surprise no such luck. I'll just stop visiting this establishment. read more

I ordered 3 thighs and 3 drumsticks original recipe and potato wedges .. it came to over $18 and the chicken was so salty I couldn't eat it without removing the skin , which makes it no longer fired chicken. Three of the pieces were normal size the other 3 were really small. ......Never Again !! read more