We came across this business with a referral, I spoke to Farshad Kahen to make a purchase for rugs…read moreand carpet mainly. Rude customer service I couldn't have a smooth conversation with him, you want to sale something you should be calm, do not interrupt anybody. I made a purchase but I won't ever come back again. These people selling low low quality Chinese rugs over price. Give away coupon and maintain your customer like any other online store. We moved on from Farshad and this company.

Ive been buying from rugs from LA rugs (avalon street , central L.A) company for many years and…read moredealt with different people there. This company sales wholesale and (as far as I know) does not retail to people off the street. The products have done well for what is to be expected from them in relation to price. I feel their prices are very fair. They have great variety, especially when it comes to children themes. My customers tend to purchase more of thier heavy shag models. Excellent place with excellent products. The only thing I don't like is their location I would prefer they'ed be where I pick up other products for my furniture (Bedroom & Sofa Discounters) store like city of industry.

The best upholstery cleaning service in town! As a family with three kids under three -- two of…read morethem with severe eczema -- this type of service is an absolute must. Their attention to detail and care are truly exceptional, and you can tell they take great pride in their work. This was my second time using their service, and once again, they did not disappoint.

I highly recommend Apex! this was my second time hiring them to deep clean some of our upholstery…read moreand carpets. they take their time making sure everything is perfect, very professional crew and super friendly!! we will only use Apex from now on. Their product is top notch, it smells fresh and our pets (dog and cat) are not bothered by it which is great! Also pricing is good and fair. Thank you guys! Till next time

Never again!! After calling around a few places, I was quoted $79.99 for a basic cleaning of a…read more3-seat sofa. I've been bait and switched in the past, so I asked if there was a number I can send a photo of the sofa to confirm that I would not be quoted more upon arrival. The woman who answers inquiries gave me a phone number. I messaged multiple times with photos of my couch, and only received an accidental response "butt text" and then nothing again. I called her back to confirm, and she promised that I would not be quoted more than $79.99. When the cleaner arrived, he told me that the sofa was linen (it was actually a cotton blend that looks like linen but I didn't figure that out until later), and that he would have to be careful spraying too much water so it wouldn't damage. He also noted that certain stains on the cushions could not come out, which I totally understood and expected. He proceeds to do a light zig zag motion across the couch for less than 3 minutes and then asks me to come take a look. I just watched him put 15% energy on the couch, while simultaneously texting on his phone, and then ask me if it was good? I was in total shock. Let me be clear...a single zig-zag motion across the whole couch + 3 cushions meant that all the dry space in between was NOT EVEN TOUCHED. Yes, he literally touched 1/3 of the couch with his spray nozzle and then said he was finished. When I brought attention to this, he said he told me that he would have to put light water since the couch was linen. But this wasn't just light water, it was literally only touching smalls parts of the couch and then completely ignoring the rest. As if that solution was supposed to magically spread to the dry/untouched places. I asked him to go over the entire couch again, covering the dry spots he hadn't touched before and to get the back of the sofa which he hadn't even attempted. He was receptive and did so kindly. But not before spraying water all over my kitchen floor, marking the floor up with dirty shoes and then asking me for a towel to clean it up. The only reason I gave this two stars, instead if one, is because the cleaner wasn't rude and there were two spots on the couch where dirty fingerprints had been and he got them out. Also because the woman who answers their inquiries was kind and honest, they did not in fact charge me more. This company is extremely unprofessional and has no integrity. I cannot believe they can get away with charging for this service. I understand that it's only $80, but that's still hard-earned money. Besides the dirty fingerprints (that were surficial and had only just happened at delivery a few days ago) my couch looks exactly the same and costed me $80. I would not recommend anyone spends their money at this place.

I NEVER received my rug back after they picked it up from my house. I have called probably about 30…read moreTimes asking to speak to a manager and they said they would give me a call back. I have never gotten a call back. DO NOT USE THIS COMPANY. If I could rate this 0 stars I would. Can't even find any information about the company on google. Such a scam

I used them to clean 2 rooms, my couch, and an area rug. It was a horrible experience. I chose them…read morebecause they were the most affordable quote. But they get here and try to charge me $500 more (more than double my quote). I told the guy to leave and he ended up coming down in price but still more than I was quoted. So we proceeded with the service. He went straight to steam cleaning and didn't vacuum the carpets in advance. There were still stains on my carpet when he left. He told me they would go away once it dried. It didn't. I called to complain; they said they'd call me back and didn't. See picture of carpet AFTER it was dried and cleaned. Oh and one more thing... he didn't move the couch off the area rug so I did it.

1. Company confirmed our appointment the morning of. Two very courteous and polite staff arrived…read moreon time. The van with the equipment was clean and presentable. The scope of the work was four bedrooms and one hallway. 2. The staff recommended all the carpets be scrubbed (price increased from $35/rm to $70/rm) although in two of the four rooms there were only a few light discolorations. I was caught off guard by the suggestion and went along with it. Next time I will not use the scrub service on the lightly soiled rooms. 3. When asked about laying paper runners on which to walk while the carpet dried the staff replied they don't do that, nor did they they offer to supply protectors to place under the furniture. 4. The carpets looked excellent after the work (scrub and steam cleaning) which took about 1 1/2 hours. The cost of the job was $320.00. Carpets completely dried in about two days. 5. The reason for 4 rather than 5 stars are subsumed in paragraphs 2 and 4. I will use the company for my next carpet cleaning need: however, if paragraphs 2 and 4 issues are still issues for me than I will try another service. Otherwise, they have my business.

I highly recommend this company because they did an outstanding job cleaning my carpet. They're…read morepricing is reasonable, and their work is incredible. My carpet literally came back to life after it was cleaned. Lorenzo did an amazing job.

I called on Friday to have my carpet cleaned. The boss told me they will come and clean our carpet…read moreon Sunday between 9am - 11am and the estimate was $125.00. When Sunday came I called their office to follow up. Surprisingly the same guy that set up the appointment said that I didn't have appointment. What?! I talked to you on Friday and said you will come on Sunday. Then he said he would call me back. He didn't call me but the carpet cleaner called and said he would come between 10:40 and 11:30. Then he called back again and said he would come between 11:30 and 12:30. Then after around 10 minutes he called back and said he'll be here after 40 minutes. When he came he gave another estimate of $248.00 which is $195.00 for labor. He finished it in 30 minutes and I said it's still look dirty! He said it will look better when it dries. The result is terrible! I could have rented a machine and did it myself. I'm not happy with them. And also the office guy said that they will accept check, but the carpet cleaner asked me fo Venmo. I'm not happy with them.

I feel that I was overpriced . Two small bedrooms and One master bedroom for deep cleaning was…read more$239. From $69 just for steaming, it went up to $239 for deep cleaning . Looks like it was just shampooed regularly. It was done less than an hour .

Terrible experience. The Scotts carpet tech barely put any effort in to cleaning the carpet. Didn't…read moreeven try to clean up rough spots. then he dumped the bucket of dirty water from the machine on the shrubs in my front yard!! Stay away from this Carpet Cleaning Company. They did a terrible Terrible Job!

Scott's cleaned an 8 x 10 area rug for us a few months ago. I love that they are a local family…read moreowned business. We previously had a bad experience with a larger company who tried to clean this rug while leaving it on the floor, damaging the hardwood floor in the process. Scott's picked up the rug the day after I called and delivered it back to us 2 days later with great results and a reasonable price. We will definitely use this company again.

A+++ Customer service very friendly, he did a great job on my mother in law apartment and the…read morecarpet also had dog pee stains. Well recommended.

Father & Son team who did a great job. They were professional and polite and did a great job of…read morecleaning my sectional couch. Was able to schedule the cleaning in a reasonable time frame and at a fair price. Will definitely use them again in the future.