Service was great, but management staff, get the organization/planogramming and dirty merch off the…read morefloor and on display. Saftey hazards, stock carts in aisles. "If I was area/district/regional management OR secret shopper" you'd be screwed unnecessarily.

I ordered a pair of white shorts for my daughter and I open them to find them dirty . She needed…read morethem for practice so I had to let her wear them with black all over . Definitely not happy

Never been there. Never been there. Never been there. Yelp is too automated. Never been thereread more

Worst customer service at a sports store. Waiting 10 minutes to be assisted in the shoe area…read more Simply trying to find my son's size for football cleats. One employer said hi and passed by me didn't offer to help or mention he'd be right with me. Went to the front three employees. Said hi asked if they sold cleats. They completely ignored me. The gentlemen (not an employer) near the front answered my question for me. So I walked out and went to Academy instead. Terrible. Store was organized and neat assuming because no one stops here frequently enough to disorganize anything. Academy has better staff and treats everyone with respect and seen. Thought about giving dicks a try now I see why I've never entered this store in the first place.

They did a good job and helped me with my gait analysis. They also let me try it on the treadmill…read more Also I felt like it was a normal price range and you even get to try a bunch of different shoes. Nice selection as well.

Great shoe selection! Great friendly and helpful staff. Good sales prices! My wife loves her…read moreshoes!

Store on South Americas…read more To Corporate Management,I am writing to formally report an unacceptable and discriminatory experience at your El Paso location (201 South Americas Avenue). As a 28-year Navy Veteran and current high school teacher, I was treated like a criminal during a recent online order pickup.I arrived to pick up a shotgun and a pistol that I had already purchased online. I presented my receipt, ticket number, and debit card for verification. The transaction was handled by an elderly employee wearing a black mask. This employee demonstrated severe cognitive difficulties, repeatedly losing his pencil, misplacing my ID, and completely disappearing for 20 minutes. The entire process took over two hours.Despite successfully passing the federal background check, signing all paperwork, and verifying the serial numbers, the employee ultimately refused to release my firearms. His only justification was that I verbally confirmed I bought a shotgun and a pistol--the exact items on my receipt. When I escalated the issue to the store manager, Karla, she blindly sided with the employee's irrational decision instead of correcting the situation.This behavior is completely unacceptable, counterproductive, and disrespectful to law-abiding citizens and veterans. I request an immediate investigation into this store's management, the termination of the employees involved, and a resolution regarding my paid merchandise.

The great improvement would be to close the store. Have been to this store several times now the…read morelast few years. If you order/pick up in your car, it's great! Inside the store is the horror story. They stand around, while looking at you, and not asking if you need help, or just looking at you. Gun side is not more too bad and you'd be better off just selling guns/ammo/permits. The rest of the store is empty most of time and prices way too high. So I get it

Felt like a kid in a candy store , I could spen a whole day here and still feel like I missed…read moresomething , and the staff was very friendly and helpful ... awesome 'man' store!

Always have what I need in stock, great quality and for good prices. Anita always helpful, gets out…read moreof stock items in days !!