Marquis did a great job with selling me a work van. He was patient and took his time going over…read moreeverything and I am a very happy customer.

Public beware buyers beware of $3,400 scheme going on at…read more AMKO Auto (Laurel) 3520 Laurel Fort Meade Rd Maryland adds $3400 in behind the scene check your paper work you got your monthly payment but it also included extra $3,400.00 in dealer charges just to sell you a car crooks Maryland Transportation Authority (MDTA)Better Business Bureau INVESTIGATE check google yelp and carguru reviews they have many people they have pulled this scqm on and many that financed it that becuase they got the monthly payment they wanted didnt even realize rhey signed with the dealer putting in and $800 for processing which Maryland law js $500! Plus sneak in a $3,400.00 reconditioning fee. Only caught cause was paying cash and when I inquired about I was surrounded by goons telling me they no longer wished to do business with me. I asked for a written policy of their $3,400.0 fee they refused and again told me to leave said no longer wanted to do business with me, yes I caught you !!! One star because I had to. Investigation needs to occur across the board at AMKO

I came here with my family, I don't know anything about cars... but Joshua walk me step by step and…read moreshow me the process. He explained everything and help me got the car we wanted, he is also gave me a great experience, very honest and the process is very smooth! 100% highly recommend!

I went to purchase a Honda CRV EX-L. On their website it was listed for $33,748. The sales guy put…read morea paper in front of me with the start price at $44,000. He said the price on the website was if someone I lived with owned a Honda. He wasn't giving me much for my trade in. He told me I couldn't transfer my tags because he wanted to see 18 months left until my tags expired. Finally, he said I had to apply for financing at the dealership and there was no way to go online. He wouldn't let me take the paper where the start price was $44,000. He said I was going to shop it around. Don't go here.

They were very helpful and you purchasing Micheall was my sales rep. He helped me out . I'm happy…read morewith my purchase.

I'm only giving them a one star because the salesman Mike was great. However i have only had this…read morecar for a year and a half and its Nickle and diming me to death. Took the car for an oil change about 2 months after getting it and the oil looked like brownie batter. Feel like it has been in the shop more then I've driven it. Just had something replaced and the check engine light is back on. But in a high car payment so I guess I will be spending more money on it. Do not recommend!!

My favorite car dealership, I would recommend it to anyone that's looking for a car and doesn't…read morehave good credit or no credit. They offer good in-house financing too. Give them a call and ask for Ludwin or Richard

If looking for an affordable deal on a car this is def the place to go! I've gone to Fuentes motors…read moreto get oil changes, they've always been extremely nice and professional, they have a wide variety of makes and models to choose from, i would definitely recommend them for your next car purchase.

friendly professional staff sergio was patient and made sure…read moreeveryone was happy guy, manager, made sure to give the best deal. thank you so much for everything

We went to the Temple Hills facility. They had given our son a completely pre-approved letter for…read moreno money down. However, when we got there, all of a sudden they wanted our son to talk to the bank, then they wanted a down payment, then a co-signer. Mind you, our son, who is employed full time, making good money, and been at his job for 3+ years, had a fully pre-approved letter that stated all he had to do was come in and sign the paperwork. THEY ARE LIARS. DON'T GO THERE.

My Wife was in the market for another vehicle and found an Acura in their inventory. She spoke…read morewith a sales rep earlier who, for reasons unbeknownst to us, was unable to assist us when we got there. That actually worked in our favor because we were assisted by DJ. This young brother was very cordial, attentive and all-around patient during our car purchase process. He definitely receives 5-stars for the way he handled our business last night. Thank you again DJ.

My 2019 Atlas needed service at 90,000 miles. Ourisman service advisor Vicki M assisted me with…read moreexplanations of the needed service in terms of priorities so that I could select the needed work to suit my budget and she did so w/o implying in any way that I was going "cheap" with recommended maintenance. In fact, she recommended the selection of work to be done in a way that saved me a nice amount off the original estimate. This is consistent with the good service I have experienced at Ourisman VW in Laurel. There has been patient, careful explanation of required service along with the friendly understanding that most of us customers are on a budget. I highly recommend the Ourisman VW service department. Ask for Vicki M. Dan M.

If you're looking for outstanding customer service and a smooth funding experience then look not…read morefurther! (Quick back story) we had spend hours the day prior (Saturday) at another dealership and received a low offer on our trade, we put a 4Runner on hold and decided to wait to look at a BZ with the intent to return Monday since that dealer is closed Sundays, which gave us time to get an appraisal. Sunday we decided to get a CarMax appraisal just to feel more prepared with numbers and saw Sheehy across the street and open. Now, back to Sheehy Toyota; Moe was outstanding, when hubs and I walked up, we expected the typical salesman intro, not with Moe, he was personable and fun right off the bat. We went in to test drive the BZ to get a feel for what an electric car was all about, we weren't disappointed. We also inquired about a better model 4Runner they had and gave that a test drive also. We decided to proceed with both! So, onto the dreaded negotiations part I think we all dislike, right? Well, with Moe it was refreshingly short and simple. Moe explained they work offers based off carmax so we pulled out our appraisal which was accepted without issue, Moe and his manager provided great incentives and ultimately got us to a place where we felt comfortable moving forward. I've purchased a lot of cars and this purchase stood out from the moment we walked onto the lot to the warm muffins offered to keep the hangry away. Every interaction was pleasant and without ever feeling pressured to add on products and the atmosphere was fun (as fun as a dealership can be) Hats off to Moe and everyone involved, we love our new vehicles!

We brought our Toyota Prius to Sheehy Toyota of Laurel due to an urgent issue and unfortunately had…read morea very disappointing experience with the service diagnosis. We were charged approximately $1,400 for repairs that turned out to be a misdiagnosis and did not resolve the actual problem. After the initial service, the issue with the vehicle persisted, and we ultimately had to take it elsewhere. At the new service location, the real problem was properly identified and required an additional $2,600 to fix correctly. Overall, this experience resulted in significant unexpected expenses and frustration due to the incorrect initial diagnosis. We also felt there was a lack of accountability and follow-through after the first repair. We will not be returning to Sheehy Toyota of Laurel for future service needs. We expected a higher level of accuracy and professionalism from a dealership service department, especially when dealing with costly vehicle repairs.

VIPRE is a good place to buy a used auto, but a bad place to get it repaired. I bought a late…read moremodel Honda hybrid from VIPRE, and have had decent luck with it, but the few times I brought it into them, the bill was always near or above $1,000. In one instance, they charged me $1,200 to replace ONE headlight, and they didn't even fix it correctly- I had to bring it back in because the mechanic hadn't replaced the "igniter". The other headlight went out 2 months later, so I took it to a recommended moonlighter mechanic- he fixed the set-up without fuss for $200, and a year later it's still running strong. I really don't think Shamit and crew are intentionally trying to rip customers off, I just think there's a disconnect between the management and the repair side of the business. And, if you get caught up in that "disconnect", it will cost you thousands of dollars. Shamit has never fixed this issue, so beware to the car owner looking to get a repair. Needless to say, my next used car will probably be purchased at VIPRE, but my repairs will be going elsewhere. Three stars: good cars, bad repair service.

Vipre has fair pricing and that are ethical in their approach to sales and service. I keep going…read moreback to them and I get the impression that most of their other customers do. I get this impression because of what I see when I'm in the waiting room. Service is scheduled well and there is never a long wait for repairs once you're scheduled. If you have a mechanical emergency, they work with you in a very understanding manner.

HIGHLY RECOMMENDED. I have twice used Allan's for collision…read morework. For my first repair--a dent on the front passenger side panel--I went to several other body shops to get estimates. It wasn't a pleasant process. Long waits, requested fees, high costs. Allan was different. Low-key and straightforward, he was quick to give a fair estimate. His shop then did the work exactly as promised and on time. My second repair was to have a side view mirror replaced. After checking the cost of the part at the dealership, I got an estimate from Allan. His price for mirror AND labor was considerably less than the "part only" dealership cost. The mirror was off-brand (Allan asked if that's what I wanted), but it looks the same and works just fine. Again, the work was done on time. I see that Allan's specializes in car sales. I don't need a car right now, but if I did, I would visit his lot. In the meantime, If I need body work--God forbid--I'll call Allan.

they stole my car a few years back. sold it without my knowledge. i will be having them held…read moreaccountable

I placed a $1,000 deposit with Acura of Laurel on June 30, 2025, for a two-year One Pay lease on an…read moreAcura ZDX, after they assured me the vehicle would be delivered between July 4-8. The lease terms were meant to match a deal my friend received. After following up multiple times, I was told on the morning of July 7 that the delivery had been delayed until July 15--with no VIN, allocation details, or any assurance it would actually arrive. When I asked about the delay, the response was vague and dismissive. I was told, "We can't do anything about it," and they even offered to refund my deposit mid-conversation without addressing my concerns. This entire interaction left me feeling like I was misled into placing a deposit so they could lock me out of the end-of-quarter and July 4th lease deals while pushing other inventory. I expected better communication and professionalism from an Acura dealership. Very disappointing experience.

I've been a loyal customer of this dealership's service department for nearly nine years (since…read moretheir Tischer days), and until recently, I've always felt confident bringing my vehicles here. Unfortunately, the quality of service has declined noticeably in the past year or so, which has been disappointing given my long history with their team. I understand that new vehicles can sometimes have issues early on, but it's been frustrating to repeatedly bring up problems just to be told nothing's wrong--only to later confirm that there is. Having to record these issues on my phone just to demonstrate that something isn't working as it should isn't on par with the level of service I've come to expect. To be fair, they did ultimately replace the starter on my new car after it started randomly leaving me stranded, but the process took several visits and a lot of back-and-forth before the issue was fully resolved. I've always accepted that servicing here costs more than at other shops, but it was discouraging to receive a quote nearly double what Honda charges for a comparable timing belt service and to be told to "go to Honda" when I asked them to first fix one of the many other warranty-covered issues --especially after multiple unsuccessful attempts to fix them. While my advisor has always been professional and respectful, I feel that when issues become complicated or require extra attention, there's a tendency to dismiss or defer rather than fully resolve them. I would prefer to get this all resolved through the dealership, and hopefully continue servicing here, but I'm not optimistic about it and would not recommend Acura of Laurel at this point.