What a wonderful place. Ted and his team are extremely professional and dedicated to their work…read more This is the most honest repair shop i have ever dealt with. If you need your car repaired do not hesitate to bring it here, you will not be disappointed. Chris Bond Mount Airy, Maryland

Ted York belongs in jail for he is a thief he attempted to fix my air conditioning and failed…read morecharging me almost $2,000 the end

Abysmal customer service and nonexistent communication skills! In store interaction and discussion…read moreresulting from their inability to perform work requested (after two business days) ended with, "I'm not going to talk to you anymore." "Christopher" (left arm-full sleeve) then stomped off like a petulant child and entered the service bay area never to be seen or heard from again. If you enjoy disrespectful eye rolling, being continuously interrupted, and an attitude of general dismissiveness, this is your go to for tire service! If not, spend your hard earned money elsewhere! Never again....

Made an appointment for 2 tires changed for 10 AM. Tire track suggested. Showed up to be told i…read morehave to wait 2 hours for the cars ahead of me. The shop was void of cars and people. I spoke with someone at the shop to confirm i could wait and it would be around an hour total. Clown manager tried to explain an appointment time only meant they would fit u in some time That day. MAGA moron

I needed two tires replaced on my Mini Cooper. I previously called the Costco in Frederick but…read morelearned that they no longer carry my tire size. I called Mr Tire on a Thursday and within a five minute call I had an appointment set for the following Sunday at 10am. They did carry my size and told me the price of the tire and what brand of tire I could choose from. On Sunday I stopped by at 10 am. They were ready for me and asked if I'd like a couple additional options, including tire alignment and a type of warranty. I did not feel pressured at all to get any of these options. I headed out and got a call that my car was ready by 10:45. I picked up my car a couple hours later and everything was great! I looked over an itemized bill before paying for the tires. The tires were 275 with disposal fees and the service charge was around 60, so I paid a total of 350 for the new tires and service. Great deal and my car is ready to go! It was a very straightforward process with no surprises.

Here is why they get 1 star and why they lost me forever as a customer:…read more -They got the toe value wrong on an alignment that they performed 8K miles ago and that mistake damaged my new, expensive tires. -When they performed that so-called "alignment," I personally witnessed their employee use an air ratchet to tighten the lug nuts on my alloy wheels, and not a torque wrench as they state that their employees are supposed to use. -As a result of the premature tire wear, I brought the car in for an alignment check and a tire rotation. They gave me back my car after servicing the tires and the LOW TIRE PRESSURE warning light was on. I immediately told the service writer about it and he just shrugged and said "we moved your tires around and that caused the light to come on, so just drive it and it probably will go off." Really? The light only turns on if it detects air pressure below the required amount and only turns off if the tire has the required pressure. It doesn't just turn on or off if the tires get moved around. Instead of going out and checking the tire pressures or getting the person who worked on my car to do it, this supposed "tire expert" was too arrogant and lazy to do anything more than toss BS at me and hope I'd go away. -The real reason the LOW TIRE PRESSURE light was on was because they failed to check and adjust the tire pressures when rotating my tires. The correct tire pressures for my car are 32 lbs. front and 38 lbs. rear. After the rotation, the fronts were at 38 lbs. and the rears were at 32 lbs. This caused the TPMS to turn on the LOW TIRE PRESSURE warning light for the rear tires. -They took no measures to protect the interior of my car from the grime, grease and dirt on their employee's hands and clothing. As a result, he smeared brown grease and black, sooty filth all over the light tan leather driver seat and door handle and on the leather steering wheel and shift knob. I had to clean the seat as best I could with a napkin and hand sanitizer so that I could drive it home without ruining my clothes. For a number of years, this place used to be OK and once, I even gave it a favorable review. I think that it has undergone a lot of personnel changes. I would no longer recommend it for any service unless you are satisfied with: sloppy alignments that put expensive tires at risk of damage; use of an air ratchet to tighten the lug nuts on alloy wheels; careless work on tires that omits re-setting tire pressures after a rotation; having the interior of your car trashed by grease and black soot; and no ownership for addressing or fixing problems that they cause that activate tire pressure warning lights. There are a lot of tire stores in the area. This is not one that I will ever revisit.

I had a really good experience with Mt. Airy Service Center and would definitely recommend them to…read moreanyone looking for a trustworthy auto repair shop. They took the time to explain what was wrong with my vehicle without making me feel pressured into unnecessary repairs. It's nice to have a local shop where you feel like you're being treated honestly and fairly. The work was done right, communication was great, and I feel confident bringing my vehicle back in the future. If you're looking for a dependable local mechanic you can trust, I highly recommend Mt. Airy Service Center!

This is an excellent car repair shop. They do a very professional, good and fast mechanic work, all…read morerepairs to my Honda Odyssey 2013 has been performed within a day and at my entire satisfaction. Matt and Jim are very nice fellows, so kind and friendly. I am very satisfied with the services provided and honestly can recommend them to other customers. Enrique Venegas Mount Airy MD.

I brought my 2011 Nissan Murano to Dynamic Automotive for a CV axle installation and a small brake…read morefix (a missing washer causing a tiny leak). I explained both issues in detail to the manager, who quoted me $1,299 for the CV axle job and agreed to call me if costs would exceed that. No one called. Instead, I received an invoice for $736.80 that didn't even include the CV axle work I came in for. I was charged $345 for a "diagnostic" on a problem I had already identified and explained, and a $20 washer was turned into a $307 brake hose replacement I never authorized. The work order mischaracterized what I told them -- they wrote "brakes spongy" and "axle is making noise," neither of which I said. Their own authorization form states they cannot charge for work you did not authorize. Be very careful here and get everything in writing.

We were sad/happy to hear about Scott and Earl's retirement but trusted that they would leave their…read morebusiness in good hands. We had an old car with a dead battery and called Dynamic Automotive to see about having it replaced. Because we live just down the street, Dynamic Automotive suggested that rather than paying for towing, they could come to our house to replace the battery. We were very happy with their service and plan to continue to take our cars there for service. :-)

Hands down owe these guys everything !! Jeff is beyond…read moreamazing ! Always on top of things , willing to help and go above and beyond ! He truly gets me out of a bind ( which is often )!! Thank you Jeff and Shawn ! Everyone there is honest , helpful , and AMAZING!!! My cars won't ever go any place else

I've had some rough experiences at other shops before discovering Spike's. I have a few older cars…read moreand Spike's has been great at keeping them safely on the road. High quality staff, honest brokers about what services will help (and which might be risky). That's a rare attribute these days. They have my family's business going forward.

Huge shoutout to Caroline and the team at York Automotive in Mount Airy -- they seriously saved my…read morebutt! I was quoted $1600 at Autostream in Clarksburg for a rear brake job + cylinders on my '06 Corolla. Caroline, my service advisor, immediately spotted that the labor charges were way off. Was also very happy with how fast it got done, considering I was lucky to be squeezed into their already booked schedule. She got me taken care of at this shop for 1/3 of the price. Honest, knowledgeable, and truly looking out for the customer. Can't recommend them enough and will continue doing business with them!

Repeat customer of York and happy to recommend them! Latest visit was a major interval service for…read moremy NB Miata. Also had a set of 2nd hand coilovers that I hoped they could get installed while working on it. Not only did Lee get to the bottom of a few elusive problems that's been bugging me for years, he also very graciously took the extra time and effort to figure out how to fit the previously modified coilovers for my car! Now it drives wonderfully with the dialed-in suspension, complete with an alignment. Lee was very patient with me in explaining issues and the communication was top notch. They continue to be one of my few trusted shops!

Had some Ohlins coilovers installed and they did a fantastic job! Since I autocross on weekends, I…read moreneeded a clean mount with access to the rear knobs for dialing them in and they mounted some remote knobs that work great.

Office/waiting area smell horrendous. I'm all for pets in the work environment but how about doing…read moresomething about the odor of urine

I came for an oil change. I was told that I didn't need an oil change based on their I information…read morein their system. I explained that I did not receive an oil change at the last visit but my AC was serviced. He replied "If you want me to take your money". I watched as he was much more courteous to other customers that came in for service. I am on the road a lot and can't always commit to a regular service center, but I will never return to this jiffy lube.

Unable to perform any service on 1990 Mercedes. Must be fear for lack of training on classic cars.read more