Incredible talented Bike Repair shop. I have bought several bikes over the years what sets them…read moreapart is their customer service. Recently I took a bike in for repair after the chain broke and damaged the bike. Broken chain, wheel needed to be repaired, broken shifter, brakes adjusted. New seat post and because they were unexpectedly closed on the day I was to pick it up, they fixed grinding in the wheel hubs at no cost. They go above and beyond and if they find additional problems they will call to authorize repair. Highly recommended!

He's awesome. The owner is so helpful and he tries his best to take care of his customers. I like…read morehow he's fast and efficient with bike maintenance and he's fair in his prices.

Jason is knowledgeable and easy to communicate with. As with most bike shops, there can be a little…read morewait for repairs, but I had a smaller issue that I needed some expertise and Jason did not disappoint. He adjusted my derailleur and got my Campy groupset shifting smoothly as it should. I was in and out in less than 10 minutes. He also answered some general questions around gravel riding and tires and upgrades I was looking into. Overall, Jason will be my go to bike mechanic for as long as I live in Maryland!

I noticed that my rear axle was broken on my vintage road bike with Campy components. Vintage…read morecomponents and parts are very difficult to acquire due to age and lack of available stock. I was referred to Service Course by Civic Cyclery in Belair. I couldn't be happier! Jason is not only knowledgeable, but goes out of his way to answer any questions you may have and will go through great lengths to make you a happy customer. He was able to find me an axle at a very affordable price and had my bike back on the road within 2 weeks. Service Course is now my go-to shop for all my bike repair needs. Job well done Jason!

Very friendly and competent staff. These are my favorite bike mechanics for things I don't have the…read moretools/desire/time to do myself. I feel like I'm a pretty reasonable, personable, and open minded guy, I understand bikes pretty well and do a lot of maintenance myself, but mechanics at *OTHER* shops have been surprisingly rude to me, cut me off when I'm talking or asking a question, try to upsell me or tell me I need something else, try to pull wool over my eyes and upcharge, and I feel like they don't respect me or my bike. NONE OF THAT HERE. All the staff I've spoken with here are very polite, hear me out, make a recommendation when they see fit. I totally trust these guys with my bikes and will go here if I need anything in the future. I've only been to another location once to pick up a part, but same experience.

Busy. knowledgeable staff. Great service. Electric bike maintenance. Will use regularly.read more

Dear Mayor Keller,…read more Please, for our city's sake, for the sake of our children, our underserved communities and our environment, expand the bicycle safety education center initiative throughout your tenure. We need one of these Centers in every neighborhood of Albuquerque. I just finished the brief but informative two course trainings and, just an hour ago, picked up my bike (and free, new helmet). Esperanza is absolutely exceptional. Here's how the process worked, as of this writing: 1. The first Monday of every month, at precisely 10am, Esperanza opens class registrations, and the phone lines are flooded. "If you get a busy signal, don't give up, just keep calling," advised the staff. That's what I did, and after about ten minutes, I got through. They signed me up for two evening classes which I attended a few weeks later. 2. Each class lasted about 90 minutes, students were a mixed bunch of ethnicities, ages and abilities, about 15 people total. The first course, about safety, was truly informative. I've been a cyclist for the better part of my life, I signal turns and ride in bike lanes, I still learned a ton about staying safe on the road. The second class, bike maintenance, also went beyond fixing a flat -- I learned that, for example, I'm lucky I've never smashed my face in the pavement, I've incorrectly fastened my tires to my bike for years. 3. A few days after classes, I was back at the shop, picking out my ride built from donated (and high-quality) parts. My bike: a 2007 GT Legato 3.0, built in Southern California, original retail: $700. A hybrid road/mountain ride, the bike is extremely light weight, rides like butter, and will absolutely rock when I take my kiddo on the Bosque trail. So. Friggin'. Fly. What did all this cost? Suggested donation: $40, but that's suggested and they never asked me for a dime (I'm donating the full $40, I can afford it). Esperanza also serves as a bike shop where empowered everyday people learn how to fix their own rides. To recap, Mr. Keller. The fact that this Center is inundated with calls for these classes every month, that they receive premium donated parts, and promote healthy, environmentally responsible transportation means one simple thing: tax dollars spent wisely. We need to shift the way this town thinks about transit, and it begins at places like Esperanza. This is a Duke City gem, let's keep these gears turning. Sincerely, Howie K.

Wow, I wish I had taken my bike here instead of that dud of a place I took my bike to simply…read morebecause it's closer to me. FREE BIKE REPAIR HERE. Yes, you read that correctly. You bring your bike here and they have staff that supply you with parts and instruct you on how to fix it. My friend got about $75 worth of parts, including a seat, chain, and bolts, for free. They have all necessary tools on hand, too. For those of you who work, they are open evenings only and on Sundays although hours are extended in the summer. I already like doing my own car maintenance. Now maybe I can learn how to repair my bike the next time it needs work.

I love Sports Systems. I've been a customer here for at least 6 years. I mainly used the bike shop…read morefor my maintenance needs. But, the store is full of an impressive stock of inventory for your sporting needs. Today, I stopped by the shop to get a water bottle cage. I had a remaining balance on a gift card to use. I found the cage. I also looked at a pair of biking glasses as I am in the market for some. The glasses where right next to the register with a few employees. I asked if I could take the transition lenses outside to try them. The took off the security device so I could do so. I opted not to get the glasses today, but I might get them in the near future. There was some trouble getting my gift card balance applied, but that was resolved and my purchased was complete. I read several Yelp reviews from customers complaining about the employees ignoring customers. I have to address this. Maybe it's just me, but I don't feel the need to be acknowledged when I'm in a store. If I need someone, I will flag them down. They have always been kind, courteous, and respectful to me over the course of my patronage, bike shop and store.

Honestly.... Screw this place. I just left after literally circling around the bike section for…read morearound 30 minutes waiting for someone to assist me. I came in today with a budget of around $3k and wanted help as Im looking to enter into the big boy bike world after only owning "cheapy" Walmart bikes. The thing that irks me the most is there were 2 other customers in the store and about 4 swinging dick employees just sitting around chatting. I don't know if it was just the way I looked but they asked the other customers if they needed help and not me. I had read from other reviews about this issue.... Should have listened. It's their loss. I'll take my money where people actually care to help.

I'm sorry, I always try to give the benefit of the doubt. I called because I need a new tire. As…read moresoon as I told the receptionist I needed I tire I was transferred. Someone named Mike answered told him year and bike and what was needed then all goes quiet. I waited for over five minutes asked a couple times if anyone was listening. Nothing!! Problem is not very many places in Albuquerque work on Harleys. Sucks but will have to try them again. I hope as albuquerque grows more motorcycle service shopes will arises

Todd Lohman, is with each & every day becoming a bigger ripoff artist than the previous day before…read more I originally went to Lohman to escape the price gouging & mystery $300.00 plus internal problems that DID NOT exist before coming into this shop, on top of the charges you brought your bike in for. If that was the ONLY problem maybe but, don't be amazed to see replaced bolts that are NOT even machine screws, maybe wood hardware & Teflon tape are what HD from the factory really intended to use.... No more, fool me once, never again. Such a shame, long ago this was the shop with integrity. M

Make sure you read the fine print, not just listen to the sales person. I bought an assault bike…read morefrom the Fitness Superstore and used it every day. They told me it came with a 90‑day warranty. The bike locked up and the pedals and arms wouldn't move, so I called the Superstore. They said it was still under warranty by three days, and I told them I'd bring it in. Once they had the bike, they called back and said it wasn't a 90‑day warranty after all, it was only 30 days, and that I'd have to buy a new bike. In my experience, they have no honor or integrity!

I visited the store with my sister, who has a lot of physical challenges, and needed a stationary…read morerecumbent bike. I can't say enough about the kindness and helpfulness of Malik and his partner (sorry I didn't get his name). They worked with her for nearly an hour to help her find a bike that would work for her. We both really appreciated the extra attention and helpfulness.

Old school skate shop been here for a long time and I love it. Thanks for hooking me up today!!read more

I guys working Skate city were cool as hell. Not your stuck up skater dudes. They down to earth…read moreand knew what to look for with the problem with my son razor scooter. So if your looking to get repairs your scooter or need skates board or snow boarding stuff. Skate City Bitches!!! Rob