These people are great. We did a couple demo rentals with them of some ebikes. One of them didn't…read morehave the battery for the shifter - I feel like it was an understandable mistake - they were busy. They offered a free demo to compensate. The staff is easy going and friendly and the bikes are great to ride.

Great customer service. Knowledgeable and very helpful. We cannot say enough good things about…read moreHigh Desert Bicycles.

I went to check this place out because of their great reviews but I left feeling disappointed. This…read moreshop had major "bro" vibes, which might work for some people, but it was intimidating and uninviting for me. Being newer to the bike scene, the store felt overwhelming as none of the bikes were clearly labeled, so I didn't even know where to start. I wandered around feeling kind of lost, and no one really offered help or even acknowledged me. The staff seemed to expect that you already knew exactly what you wanted, which just added to how overwhelmed I felt. I'm sure they're knowledgeable and great if you're already deep in the cycling scene, but if you're newer or looking for a more approachable, inclusive vibe, this might not be the place

The chain fell off my granddaughter's bicycle. I brought it to this location and Ethan repaired the…read moremissing link and put it back on it. He also adjusted the hand brakes and the seat as well, all for a reasonable price. My granddaughter is now pedaling to her heart's desire down her street again, able to play with her neighbors during Spring break. Thanks Ethan.

I too k my road bike in to be serviced. I was given a date that it would be done. It was not done…read moreand the parts had not been ordered. 5 days later, I get the bike back and only half of the service was done. including not tightening all the screws. I almost went flying over my handlebars. I would expect everything to at least be tightened for 200 dollars. I will not go back again. sincerely, long time cyclist

My granddaughter had the chain fall off her bicycle. I took it to the Corrales location and Ethan…read morereplaced the missing link and put it back on. He also adjusted the seat and the brakes. The repair cost was very reasonable and he did the simple repairs while I waited! Thank you for the quick and kind service.

We rented again from Gator this week, my wife and I, two bikes for road riding in and around…read moreAlbuquerque. This is the fourth time we've rented from him going back to (I think) 2012, even before he had the physical store site, during our periodic visits for a winter/spring warm up. Obviously something keeps us coming back to rent with Bikesmith: * They definitely have the best rental bikes in town if you want to do a reasonably serious ride; * Gator goes out of his way to make sure that things are right; just a likeable guy in general.

Did not show for our appointment, guaranteed by a credit card…read more Has not replied to numerous attempts to communicate since Would recommend not trusting this person Where do all the good reviews originate?

They took mt E trike on consignment and they never paid me. This took place this year 2025read more

Absolutely Unacceptable Service - Avoid at All Costs I've…read morenever experienced customer service this bad. I purchased a bike from this shop, and when I brought it in for service, they claimed they couldn't handle the issue because they "struggle" working with the bike manufacturer. Instead of finding a solution, they made me order a part from Germany--at my expense--only to later tell me it didn't work. Then, they conveniently "found" the same part in their shop and charged me full price for it. The original problem I brought the bike in for? Still unresolved. To make matters worse, my father bought his bike here, and they've been "trying" to get a throttle for over three months. Three months for a basic part? That's beyond incompetence--it's negligence. This shop operates like a scam. They overcharge, underdeliver, and waste your time. If you value your money, your bike, and your sanity, steer clear. I wouldn't recommend this place to my worst enemy.

Rick knows his bikes. He did the best tune up change tires and cleaned the bike that was a mess. I…read moregot it back and it looked brand new. It rides like dream. I would recommend Rick to anyone that wants their to be in perfect in appearance and performance. He is the best and I have tried them all.

From the owner: I am a MOBILE repair business. NOT a bike shop…read more NO rentals. I travel TO YOU. I repair All bikes! Road, gravel, mountain, e-bikes, kids, recumbents, tandems, fixies, tricycles!

The shop is well stocked, the staff friendly and knowledgeable. I stop by whenever I am in…read moreAlbuquerque just to say hello.

Honest service. They don't oversell. Took a bike for a tune and service person said not necessary…read more Did what needed to be done for under $25 and sent me on my way. Honest and reliable. Great shop with many options.

A year in review. I purchased my Trek Domane SL 5 Dark Aquatic Gen 4 for $3,699.99 in June 2025. I…read moreowned a Trek bike in the past, and I bought that one for under $1000. I liked it so much that I decided to be a repeat customer. I really like to ride my bike and I use it for daily fitness purposes. The sales was no hassle, no pressure. They offered credit to finance my purchase, which I took advantage of. They also told me that a level once maintenance package was included with my bike. They encouraged me to use their app, Ride Club. I downloaded the app and was on my way. The bike is a smooth riding machine. I use two apps when I ride, the Ride Club app and Map my run. They both give slightly different information. Around November 2025, I brought my bike in for that maintenance service. Based on my miles, they suggested a level two service, and they would credit the difference of a level one that came with the bike. That worked for me. I don't recall how long they had my bike, but it wasn't more than a few days. I got her back and she was glowing. She looked brand new. I brought my bike back again in May to address a squeaky brake issue. They bled the brakes. I picked it up and then I had problems with my gears on my first ride. I brought it back to the shop. They made some adjustments, but it wasn't quite enough. I brought it back in again and they checked it in. They called me and said that some of the problem should have been discovered on a earlier visit. For that, they said they would cover the parts if I would cover the labor. I agreed. She is back to a well running machine. This has only been my bike shop since I purchased my bike. I love walking in there. I'm usually greeted and service is always on top of their business. Often, someone will open the door as I wheel my bike out. So nice, a great bunch of people.

Just amazing service people and courteous professionals always with a fresh tip liking where to…read morehike where to bike to buy no pressure sales lovely environment Always have great sales

Two Wheel Drive earned my business and will continue to get my business, this is a dang good bike…read moreshop. Everyone from the boss to the bike maintainers have been professional, polite and taken the time to talk things through with me. I did a lot of research and had a pretty good idea of what bike (or at least type) I was after. The discussion and totally fair pricing is what made the sale for me. I've been back for service and it is excellent. I've been back for advice and pointers, again excellent. I've been back to buy bits and pieces and found just what I need with discussion and guidance. I'll be back at some point in the not too far future to buy another bike. This is my bike shop!

I recently moved to Albuquerque and wanted to have a step-through e-bike ready and waiting for me…read morewhen I arrived. After doing some research, I reached out to Two Wheel Drive and was lucky enough to be connected with Zach, who made the entire process seamless from start to finish. From our very first exchange, Zach was patient, responsive, and incredibly knowledgeable. I shared my needs--something lightweight, upright, easy to manage, and reliable for everyday riding--and he walked me through several great options before recommending the Kona Ecoco. He was honest about what would work best for my size, lifestyle, and comfort preferences. Even though I was still living out of state, Zach made it easy to place a deposit over the phone, giving me peace of mind that the small frame would be held for me. When I arrived in town a few weeks later, the bike was fully built, tuned up, and waiting for me--complete with all the custom accessories I had requested installed. Zach greeted me warmly, walked me through everything, and made sure I felt confident before rolling out the door. I genuinely could not have asked for a better experience. If you are looking for a local bike shop with heart, integrity, and stellar service, Two Wheel Drive is it. Thank you, Zach, for your care and follow-through--you made this new chapter feel grounded and exciting from the start.