I was nervous before our dental appointment for my 10 year old daughter. She is autistic, and many of her other medical appointment ended up being difficult... for her, and me with all the drama that usually takes there... We both were very pleasantly surprised how smoothly this appointment went. All the staff my daughter saw were very careful, helpful and gentle with her. No one minded that it took extra time for her to walk into the office and settle down. Yet she did, and everything that the dentist did was easily tolerated, without usual fuss. Now I know where we are going next! and even I wont stress out too much next time Dina B. read more

I took two of my children here to have work done recently and did not have the best experience. The first visit should have turned me away but my son was in pain and both children needed work done relatively quickly so I pushed my concerns aside because I figured maybe I'm just being overly sensitive. That was a bad idea. Our first appointment, the dentist was very rude. My oldest child is very afraid of the dentist which I made very clear prior to the appointment, I also reiterated it when we arrived. She was being berated for crying. The dentist was not understanding at all, she had very little patience and kept yelling at my child. Fast forward to the day of my sons appointment, I had my mom bring him, he is usually pretty easy but he came home crying that the doctors were mean and wouldn't stop yelling at him. He said he didn't know why they were so mean to him but he did not want to go back there ever again, he's 5. He also came home with bruises on his back and arm that he didn't know where they came from. He did not have them that morning. The next day my daughter had her appointment, she's the one who has a severe fear of the dentist, she's 9, and I still went thinking maybe I was just being dramatic. They brought her to the back to weigh her and get her height to know the proper dosage to sedate her with (both children were sedated). Another thing I forgot to mention was they had me wait in the waiting room, I've never been to a dentist office with my children where they didn't let me in the back with them. I thought everything was going fine, the dentist told me everything was fine. My daughter came out balling her eyes out. She was trying to tell me what happened but couldn't get the words out. Finally on our way home she told me it was the worst experience of her life and she never wanted to go back. She said the dentist yelled at her the entire time. She said she yelled at her to get out of her office. That she said she was tired of dealing with her. That she was the worst patient ever. She said that she had asked to go to the bathroom and they wouldn't let her, which she did in fact pee herself in the car because she just wanted to get out of the office as quickly as possible. She said that she told them she could feel everything they were doing and that it hurt and they kept going. She was so upset and kept asking me why they had to be so mean to her and begged me to please never take her back there. I felt so helpless and awful. I felt like I let my kids down. I will not be returning to this office. I plan on cancelling their 6 month check up. read more

We love this office, it's the first dentist we've been to (we've been to 2 others) that my daughter actually feels comfortable and doesn't need to sit right on top of me. However, when I went in for the 4th time, I was not allowed in the back room with her, which made me incredibly uncomfortable. I think a parent has every right to accompany their child, a minor under 16 years of age (she's 5!!) into an exam room. A child can not submit to an informed consent and I like knowing that my wishes regarding different procedures are being respected. read more

Do not attend this practice. As a former child patient, I am traumatized by their treatment. Several baby teeth of mine were extracted without explanation to my parents at the time. When I underwent orthodontics as a young adult, my doctors were amazed that I had so much unnecessary work done. Beyond that, Dr. Kaplan practiced an unprofessional level of misogyny that even a child could recognize, showing me the amount of leg hair he grew in comparison of his female technicians ...and his own son's skateboarding photos. This practice has left me terrified of dentists into my adulthood. No amount of "Waiting Room," video games is worth it ... he had Mario Tennis on N64 when I was there, just saying. read more

I was 6 when I went to this clinic. The dentist, specifically Dr. Kaplan, knew fully well that I would need a root canal later in life if this wasn't treated, yet insisted on putting an overly expensive crown on me instead and lied to my parents. And on top of that the dentist verbally abused me whenever I cried, which gave me profound trauma I'm still suffering with. I'm currently 20, and I'm paying for expensive procedures all because of something the dentist decided not to do back when I was a kid. And I'm currently in long-term therapy for the trauma Dr. Kaplan gave me. Do not bring your kid here, period. I wish that I could write zero stars, and I wish that I had never come here. read more

Great dental office for kids with Legos, video games, and toys in the waiting area. They also have lots of books in the patient rooms for kids to read. They saw us on time, so no extra waiting around long after the scheduled appointment like in some offices. Dr. Htet is awesome! Her demeanor is kind and genuine, and she takes time to get to know your child and warm them up on the first visit. Great bedside manner with parent and kid alike. It was a fun and efficient visit. Highly recommend. read more

Kid Care Dental, PC - Fun tooth statue outside - Pediatric Dentists Near Me - Stoughton, Massachusetts

Dr. Htet is great and so are all the hygienists and office staff: professional, patient, and great with kids. The practice is as COVID safe as a dentist office can be. read more

Just brought my 18-month old daughter for her first dentist appointment and was mortified. I'm surprised this is a "kid friendly" dentist, the staff was very frigid and unwelcoming. Although they were speedy, almost too speedy, they failed to provide better customer service. I advised the assistant that my daughter is extremely scared of loud noises, as we walked to our area, I noticed there were several unoccupied rooms, yet they still sat us right next to another kid having work done. She was immediately in fear, which should not be the case for your first dentist visit. Immediately the dentist came in and told us to basically strap her down, as though she was some animal. Not even for a vaccine have I ever had to hold my daughter down with 3 other people while she was kicking and screaming in fear. Not a pleasant experience at all. The doctor didn't seem to care to answer or listen to my questions as she quickly made the decision that I needed to stop breastfeeding because as she stated, in her opinion, "there's no value after 1 year old". Had she shown a bit more empathy, she'd understand that sometimes breastfeeding is a comfort thing just as is a pacifier or a bottle or a thumb. It's an emotional connection between mother and daughter that she felt quick to judge and tear apart. Bottom line, not going back, nor bringing my daughter to succumb to that kind of trauma again. read more

Dr. Kaplan is that rare breed of human that goes full tilt 100% of the time and seems to thrive in high paced situations. He is extremely knowledgeable and will talk you through his thought process in real time, which is great for a person like me who would rather absorb information as it comes. He will admit a patient and diagnose an issue using a fairly robust set of diagnostic technologies. Within minutes you are discussing the findings and remediation as well as contingencies should there be any. He is thorough and thoughtful and mindful of the child's comfort, but also firm in his belief that the long term is far more important than the short. He speaks with you, not at you as so many medical professionals tend to do. He will answer your questions but he won't sugar coat (pun not completely intended) the truth if it seems like you don't like the answers he gives. Our first visit with Dr. Kaplan was recommended by a lactation specialist at South Shore Hospital. Our newborn daughter was not latching while breastfeeding and we were scared that she was not eating enough. Dr. Kaplan saw her and diagnosed her with a tongue tie and lip tie after the lactation nurse at Brigham Women's missed it. He recommended a 5 minute laser procedure. This is our first and only child and we were terrified. She was only 9 days old. We researched it heavily and decided that it was the best course of action. She got the procedure and came out no worse for the wear in about 10 minutes. She immediately latched and began feeding. Elation doesn't even begin to express what my wife felt. She sobbed with joy. Our daughter had to have another visit with him recently and he was equally thorough and thoughtful with the diagnosis. I think we found our baby's life long dentist. read more

We love Kid Care Dental! The staff is awesome and they're so great with my son who needs extra support going to the dentist. It's an hour away from us but very worth it! read more

Dr. Kaplan showed me other children's dental records on the computer screen when explaining what my son had. I could see these children's home addresses and see their dental xrays. Very unprofessional. He insisted my young son needed a silver cap on a baby tooth which required fasting at midnight and drinking a sedative. Then I made the mistake of allowing him and an assistant take my 5 year old to the room for the procedure without me being present in the room, a regret I will always have as I trusted someone I barely knew with my sedated child. We never went back. read more

If I could give -10 stars I would. My child was supposed to get her first procedure done today after waiting 2 months in pain. Doctor never told me my child would have to be alone getting 5 teeth pulled. I asked the woman at the front desk if I can go back, she said yes I can wait in the hallway where my child was still visible. As soon as I got back there the doctor/owner of the practice immediately got in my face and stopped doing what they were doing, which only had me assume they were doing something super sneaky or something very unsafe to my child. She said it's her practice and she's trying to "be nice" basically saying she's refraining from being an A**hole. Documents were signed to get the procedure done and they left my kid in excruciating pain all because they didn't want me to see what they were doing. Very very unsafe, unsanitary, racist, disrespectful owner and staff. Shut them down! Look at all the horrible reviews online, the owner really told a 4 year old they'd call the police on them if they moved in the chair. Disgusting. read more

I reached out on Monday for a lip-tie consultation for my 19m old daughter - I was able to secure an appt the next day as a result of a cancellation! The office is friendly and clean - even a private room off the waiting area for consultation and prep prior to the procedure. I was in + out of there in an hour, including waiting time, consultation and procedure. Dr. Kaplan reviewed my daughter's history extensively, explained everything which led to both lip tie + tongue tie corrections, answered all my questions and even provided his personal # should I have any questions or concerns following the procedure. read more

Terrible experience. I arrived about 5 minutes early. After requiring me to fill out lengthy, redundant and intrusive paperwork, they said they were not going to clean both boys teeth. They had scheduled each boy for only 20 minutes and they said they had run out of time and could only clean the teeth of one of my two boys. It was $340 to look at two toddler's teeth and spend about 3-4 minutes cleaning one of their teeth. To charge more than pediatric dentists in downtown Boston and on top of it waste my time and make me come back is not acceptable in my book. read more

I called to make an appointment for 2 new patients only to discover the new patient policy is ridiculous. New patients are scheduled between 9 a.m. - NOON. Children are in school at this time and there is NO flexibility??? OBSURD. read more

My children were patients there for 7 years and we had a wonderful experience. Until our last two visit with a Dr that we were not accustomed to and after a shouting match in the "pediatric" dentist who accused my child of having multiple personalities we withdrew all 5 children from there and never looked back. Getting dental work can be scary and children can be unpredictable. My children are now seen at another pediatric dentist and with them taking the time to talk to him and allowing me into the room, we just got our first filling and it went great. I think your staff could use some training on children or maybe you should not advertise as a pediatric dentist. Also after 7 years of being a patient no one ever called to ask what happened, which shows you don't care at all about your patients. read more

I can't recommend Dr Kaplan enough for all that he did for my son. I can now see why my pediatrician only recommends him for the tongue tie procedure. He called numerous times in the days after the procedure to check in on my son. Also, Debbie, one of the billers was very helpful in doing all that she could to have the procedure covered by my insurance. Thank you! read more

Rare to find this degree of expertise in the dental community, in my opinion. Great care and treatment, especially with tough kids and complicated issues. The thought of being a children's dentist gives me the chills, but it looks like it's Dr Kaplan's passion. It's been a while since I've been, but I saw him on the news a while back discussing special treatment to improve the nursing experience for children with tongue ties, and it seems like he is continuing to do interesting things for kids and their families. read more

They insist on an excessive number of visits to 'get to know' your child; causing the insurance company to bill you for an overage of service. We will never go back there. read more

My 5 year old son had a sedation appointment scheduled which was confirmed several times including the morning of the appointment. Preparation for this visit required for me to take a sick day at work, and for my son in school. Moreover, he could not have anything by mouth starting midnight. We were on the way to the dentist when I received a phone call that Dr. Htet Htet called in sick and our appointment has been cancelled. It came literally 15 minuted prior to the appointment. I was shocked they actually could do it and that they did not let me know earlier (moreover, confirmed appointment that morning) or had no emergency staff to cover the shift. I don't know how they expect their customers to be ok with such treatment and the way they disrespect customers' time and efforts in preparation for the appointments. I believe there is a common policy for customers regarding a 24-hour notice in case of a missing appointment, so I can't understand why they think it is ok to let their customers know about appointment cancellation 15 minuted prior to it. I am more than disappointed in this practice and Dr. Htet Htet specifically. My recommendation is to stay away from this place! read more

We were referred to Dr. Kaplan for my daughter's lip tie. From the moment we walked in I was impressed. Tona of toys and video games to keep the kids entertained. My 16 month old loved the play area. The doctor was very knowledgeable. They had high tech equipment and everyone was very professional. Dr. Kaplan explained everything to us and tool as much time as we needed during our consultation. Once the lip tie was diagnosed, we went out to do payment because Dr. Kaplan was going to do the procedure for us same day, which waa great because we were coming from an hour away. We had issues using our Carecredit and the staff was very patient while we had to call and reopen the CareCredit account on the spot. After payment was all set, the document came to take our daughter back to start the procedure. She refused to let go of her blankie and Dr. Kaplan allowed her to bring it back with her. The procedure was about 10 minutes long amd my daughter had some tears but was fine. The office even called us 4 hours later to check in on our daughter. Thank you Dr. Kaplan and staff for everything. read more

If I could give 0 stars I would. This place is unprofessional, office staff is rude, and management isn't any better. I booked a last minute appointment for my daughter 3 days prior at noon. During booking I specifically asked for a last minute cancellation because her grandmother was on vacation and would be able to bring my 1 year old. Medical forms were sent via email and I promptly filled them out and replied. My mother called apprehensive at first because staff was impolite did not greet her, and as others walked in they were graciously greeted. Next they stated they didn't receive the medical records, so I called to resend via email. As soon as I hung up, my mother calls and says that office staff refused to see my 1 year old (after first verbally confirming it was okay because she was only there for a cleaning) because she needed a "permission slip" signed by me! No one said anything when I was on the phone resubmitting the medical records. She was frustrated and so was I! I called to speak with office management in a professional manner and was told she would look into it but she didn't bother to attempt to even reschedule. Moving forward I wold never recommend them and I certainly would not force them to take my daughter on as a patient given their refusal for a bogus reason! read more

I would not recommend this office to anyone. Some of the staff is very pleasant and helpful. However, the older secretary who handles the billing is down right rude. She has no business working for a pediatric dentist because she has no people skills. I had a small balance on my account that my dental insurance company said they would pay if the proper paperwork was sent in. The older secretary did not not send in the proper paperwork and thus she expected me to pay the balance. When I told her in would be switching dentists, her response was that's your prerogative. Apparently this secretary thinks that Kid Care Dental is her company. My kids have been going there for over 10 years. Apparently they do not value the opinions of their patients. Dr. Kaplan is a great dentist but apparently he does not know what goes on the front desk. They are the first person you see when you walk in and the last person you see when you leave the office. It is time for a change. read more

If I could give KidCare Dental no stars, I would. Dr. Htet is completely incompetent and her inactions directly led to my 7 year old son needing a root canal. She bonded my son's broken tooth and the bond only held for 5 short months. She also bonded our neighbor's son's tooth 2 months prior to my son's and his bonded tooth fell out only 7 months later. Long story short, she left the pulp of my son's tooth exposed for over a month. When she finally tried to re-bond it, she poked the nerve of my son's tooth which resulted in him becoming upset at 5:20 said that we would need to reschedule because the office closes at 5. A week later, we received a call from Dr. Kaplan who stated that he would have never tried to bond the tooth and that my son needs a root canal. Between the call from Dr. Kaplan and my son's appointment with the endodontist, the tooth abscessed. This past week, my son had a surgical root canal under full sedation during which we found out that the abscess led to bone loss and now my son needs a bone graft. All of this was completely avoidable however due to Dr. Htet's incompetence, delay in returning my phone calls, and utter disregard for my son's well-being, my son now needs another surgical procedure. read more

If I could give a 0 here I would. Dr. Kaplan pulled the wrong adult tooth out of my son's mouth and also wrote the incorrect information about the extraction into my son's chart. He didn't believe our orthodontist when he called to tell him he pulled the wrong tooth and had my son and me return to his office to check for himself. At that time, he was unprofessional and rude to both me and my son. He actually teased and bullied my thirteen year old about getting nauseous from anesthesia during the extractions. He claims to specialize in pediatrics, however I never saw any behavior showing patience or kindness towards my son. My son told me he yelled at him when he asked too many questions before the extractions. He still has not apologized, though when he sent my son's chart to me, he claimed he did. I can assure you he did not. The behavior he has exhibited as a pediatric dentist is unacceptable. My children will never return to Dr Kaplan or Kid Care Dental again. read more

DO NOT TRUST this "doctor" (Dr. Kaplan, pediatric dentist) with his laser equipment. We brought our two newborn sons to Kaplan for an evaluation of their mouths to see if either twin was either "tongue-tied" or "lip-tied." They were only 3 weeks old & although they were breast feeding fine, it seemed that they weren't getting as much milk as they should. After looking at both twins' mouths, Dr. Kaplan assured us that not only did both twins have a problem, but both had the most severe level (Level 4 of Level 1-4) of both tongue & lip tie. He highly suggested laser treatment to release both ties for both twins ... at a cost of $1400 per twin! Due to the cost, we sought a second opinion by a specialist -- i.e, a veteran Ear, Nose & Throat physician/surgeon at Mass Eye & Ear. Not only did he confirm that NEITHER twin had NEITHER tongue-tie nor lip tie, but he said that consulted with a pediatric surgeon in his practice, who said that lip-ties are extraordinarily rare & tongue-ties are also not the norm, but even when they do, in fact, impede breast feeding, any regular physician could correct it via a quick snip, which is regularly done, causing hardly any pain to the baby. In fact, some babies even sleep through the procedure, which is COVERED BY INSURANCE (as opposed to the laser equipment used by Kaplan). Dr. Kaplan is a fraud, who simply wants to make money on his laser equipment by taking advantage of new mothers who are breast feeding & want to do everything they can for their babies. DO NOT TRUST HIM or his fraudulent recommendations with respect to tongue & lip ties! read more