1. Kidby Donna DDS

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    Santa Fe, NM

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    Kidby Donna DDS

    3.0 (2 reviews)

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    8 years ago

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    Bonita Medical Center

    Bonita Medical Center

    4.3
    (15 reviews)
    2.0 mi
    $$$

    I would give 10 stars if I could! My granddaughter needed to have her wisdom teeth out and wanted…read moreanesthesia. Our dentist in Taos referred her to Bonita Medical Center. She will be a Senior when school starts in August and wanted them out before school started, a tight timeline. I called and spoke with Annie who she could not have been more helpful and understanding. She scheduled the consult for 4 business days out and said she couldn't schedule the surgery until after the consult. I mentioned that I was concerned we would miss an open slot if we waited, as time was short. Annie called me back a few minutes later and said she had gotten approval to reserve a slot the following week! I so appreciate her caring nature, professionalism and her extra effort to help us out. Bonita also comes highly recommended by Dr. Kayci Harris at Northern New Mexico Dental Center in Taos. And by my son, who works for DDent Labs in Santa Fe.

    First Strike is the 4 phone calls it took to book the appointment, second, sadistic Annie at…read morereception who literally ignored me when I came in a few minutes early for my appointment, after my call saying I would not be there as early as she wanted me. Then her ignoring me for minutes after my arrival (I called again while in reception while they chatted away ignoring me.) Then not telling me the doctor had gone into procedure until I had been waiting over an hour. It was another 40 minutes before seeing the Dr. Schow who literally lied to my face did not bother to read the paperwork Annie insists I fill out so the Dr. could review it before my appointment - Dr. Schow is inept. He didn't read anything I filed out, when questioned about the diagnosis of another Dr. and when caught in that lie seemed smug and contrite. Trust this Dr to perform surgery HELL NO. They are downright mean, even sadistic, unprofessional, and a complete waste of time and money (they don't take most insurance,) I suggest if you can go elsewhere to do so.

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    Jeffrey Melton, DDS, MS

    Jeffrey Melton, DDS, MS

    3.3
    (7 reviews)
    0.5 mi

    By far the worst dental experience I have ever had. Dr. Melton was arrogant, demeaning, lacked…read morecompassion and bedside manner. I was referred to him by my dentist and will never let him touch me. His not the only periodontist in town. During my consultation he made me feel hopeless, helpless, overwhelmed and extremely anxious. I have had another consultation and was treated with respect and compassion. When I booked my consultation I was told no charge for the appointment, now I have a bill which I have asked to have amended. He's just about the money. My recommendation seek another periodontist who acts with care about the feelings and well being of their patients. UPDATE: The office apparently has nobody in charge with customer service, I have written them 2 letters about my billing. I was billed for a consultation, that when I booked my appointment and asked them if there was a consultation fee the woman who answered said there was no charge. I paid for my x-rays and received a bill for the consultation after i requested it be removed. When I called the office to speak to the person in charge of billing I was told there was nobody who handled billing ! Really ?? That bill I also paid In exasperation with this issue. I now have been sent yet another bill for $16.58 which is apparently compounded interest. This I refuse to pay. It's absolutely ridiculous. Stay away from this horrible Dr. and the inept office which is so poorly managed.

    Dr. Melton has done 3 grafts on my stupidly thin gums. I have had these procedures done in FL and…read moreextensive work done also in IL in my now somewhat lengthy oral life. The work Dr. Melton has done is far and away the best of anyone I have ever interacted with - dentally. The tangible results speak for themselves. He knows what he's doing and focuses on that. He tells me what I need to hear in order to properly take care of my mouth. This, matters more than anything else. And yes, I do find him agreeable and easy to interact with. Cogent and logical; unconcerned with appearances or needing to seek any validation. I'm sorry I have so many gum issues; I am grateful Dr. Melton attended to them. Best of fortune...

    Kidby Donna DDS - oralsurgeons - Updated July 2026

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