I have to say I was not ready for the whole replace your roof just a few years after buying, but Texas weather will teach you differently. Sean McArthur at KIDD Roofing went above and beyond to make this experience better than I was expecting. He had patience, answered every question, never had a "salesman" pitch, but just an above and beyond customer service mentality. I even called him during vacation and his response was, don't stress we can worry about this when you get back! Go enjoy your time with family! INCREDIBLE!! Not only was Sean amazing, but the crew that did the roof was awesome! TheWent above and beyond our expectations and thoroughly ensured our roof was done right, inspected attic space afterwards and also took the time to ensure that no nails were left on property, knowing we have little kids and dogs. I would highly recommend KIDD Roofing. I've already recommended to several neighbors and they're all having the same experience. Thank you Sean, if a Texas storm comes through again, and I'm sure it will, you'll be the first I call! read more

Kidd Roofing - Business Card - Roofing Near Me - Austin, Texas

Nick T. of the Austin office replaced our roof a few years ago and performed maintenance (checked and resealed areas). Good person to deal with and deserves 10 stars.... read more

We had a great experience working with Kidd Roofing from start to finish and would recommend them to others! Their work was high quality and their flexibility was greatly appreciated. Our roof was over 25 years old and needed to be replaced but we kept kicking the can down the road until we sustained some hail damage during a storm. We didn't realize it immediately but the damage ended up causing a leak after another big thunderstorm which lead to our ceiling in an upstairs bedroom falling through from the water damage. After seeing the first signs of the leak, we called Kidd Roofing and Casey came out within a few hours to temporarily repair the part of the roof that was damaged since more rain was forecasted for that afternoon. They were truly lifesavers coming out with no advanced notice and they didn't charge us for this repair. They quoted us for a full roof replacement and were willing to work with us paying out of pocket rather than working directly with our insurance because our insurance had already provided us with a set amount for the damage. We got on the schedule for a few weeks out (the temporary repair they had done worked perfectly in the meantime) and the materials were delivered to our driveway a couple of days in advance. The entire roof was replaced in a single day... the crew arrived in the morning and immediately got to work stripping the existing roof. The job was completed efficiently, the crew cleaned the area around our house well, and the end result was exactly what we wanted! The project manager came by the next day to do a walk around and double check everything. HIGHLIGHTS: * Responded to our initial inquiry and did a temporary repair within a few hours (no advanced notice) * Got us a quote for a full roof replacement quickly * Fair and reasonable pricing * Communicated a start time through text and arrived on time * Worked efficiently to get the job done in a single day * Cleaned up the yard after the job was done so there were no materials or scraps left behind * Beautiful work... I'm not a roofing expert but it looks fantastic and there haven't been any issues so far * Final cost matched the initial quote Honestly, I have absolutely nothing but great things to say about the experience and would highly recommend Kidd Roofing to others in the Austin area! read more

Kidd Roofing - Roofing Near Me - Austin, Texas

Came out twice to fix a small warranty issue and yet the issues is still not fixed. Was told they are the best in the area yet I, with no roofing experience did a better job at sealing down the shingles than they did after coming out two separate times! read more

Kidd Roofing placed a new roof, according to the specs agreed upon, on my house in Austin in 2022. Paul Lester was the lead manager and he did as good a job with the work, as he did with the communication during the process. So now, 3 years later, I needed a Certificate of Completion from 2022, for my Insurance Company. I called Paul and he dropped what he was doing and got me the document in 15 minutes. When you do a job with Kidd Roofing, you will get a good product, but if Paul is the lead guy, the good service just goes on and on. read more

After extensive research comparing several roofing companies, we chose Kidd Roofing the replace the roof on our home. Outside of Kidd's reputation and track record and price, we were especially impressed by the customer service provided by Jacob Kush. Jacob truly went above and beyond and would always respond to our needs in a timely fashion. He was the primary influence in having our insurance company approve our claim in full by meeting with the adjustor on site. Kidd's crew completed the job in a day and a half. The crew showed up on time, we friendly and completely cleaned the site before leaving. We are pleased with the result and would highly recommend Kidd Roofing to others needing roof replacement. read more

I want to give Kidd roofing, and project manager Matt Boyles, a shout out for my recent roofing job. They did a professional job and billed me as quoted.They parked their trailer on the driveway instead of putting ruts in my yard, even though it made for a little more work.Good communication and always returned calls promptly.Draped the area around the house so I didn't have debris and fasteners spread about . Highly recommend! read more

Careful, the guy came to inspect my roof for minor damages. He showed me pics of damage but it wasn't my roof. I know bc I had another roofer come out to compair. The second roofer said I only had damage in one area. Kidd Roofer said I had muliple issues. The quote from the second roofer was a lot lower. So, careful when they show you pics. Would not recommend Kidd Roofing. Very shady company. In addition, he was trying to take advantage of a women. read more

Poor quality, roof problems every year starting second year of new roof. Makes commitments to come and failed 3 times with no calls or communication. I would not recommend this business to anyone read more

Kidd Roofing and Matt Boyles are first class. Not only was response and communication excellent, Matt's solution to fully resolve our roof vent and flashing leaks was spot on. Project scope, pricing, and most important the results are first rate at the time and now months and months later. Thank you Matt and Kidd Roofing. Highly recommended! read more

Had an amazing roof replacement by Kidd in 2013. After a couple of hailstorms and severe winters with icy branches falling on the roof it was time for a replacement. Once again Kidd Roofing showed nothing but top notch professionalism in all aspects of the process. From my first phone call to the interaction with accounts receivable, employees were knowledgeable, responsive, prompt, and accommodating. The project manager made everything easy for us, and we are confident the new roof will be as beautiful and durable as the previous one. (After the hailstorm the independent adjuster even commented on what a great roof we had! He said there was a 50/50 chance the insurance company would even approve replacement!) Competitive pricing!! Superb communication. Highly recommend! read more

After insurance approved payment for a full roof replacement after a windstorm, I was thankful my insurance company was able to provide a list of roofers. After doing A LOT of research, Kidd Roofing rose to the top, and thankfully my research would soon prove why. In what seemed like minutes of sending a request to have someone contact me, my phone rang. Paul Lester with Kidd Roofer answered all my questions (I have never needed to engage a contractor before) and set an appointment to assess the roof. Paul Lester arrived on time and applied some temporary patches/fixes on the most exposed areas. Paul Lester had a quote sent on time, and based on my research, talking with the insurance company and others, the quote was reasonable and competitive for what a quality repair job for the size roof I have would be expected to cost. With the quote approved, a time for installation was set. Paul Lester's crew arrived on time and did an excellent job. They took care and time to do a thorough clean-up job. In fact, besides the great-looking new roof, one wouldn't know major work had occurred earlier in the day. Even better, they arrived on time and finished ahead of schedule! Afterward, Paul Lester was very patient and helpful as a combination of holidays and COVID caused some insurance slowdowns. Paul Lester remained very helpful, patient, and accommodating, despite all these hassles (on my and the insurance company's end). I cannot recommend Kidd Roofing and thank Paul Lester enough. If you have a project that requires a friendly-professional, timely, competent, and competitive contractor/roofer, my advice? Give Kidd Roofing a call. read more

Thank you Matt Boyles for walking me through the replacement of my home roof due to hail damage. You promptly answered my calls and patiently explained my questions. Thank you to Antonio and the roofing crew. They worked through the heat snd cleaned up all the debris. I would recommend Kidd Roofing. read more

Update: I regret leaving a poor review, but unfortunately the second meeting with a superintendent from this company was terrible and unprofessional in tone. I asked the builder to send another roofing company to address issues found by a third-party inspection, issues that were somehow missed by the superintendent the three times, supposedly, that he'd been up on the roof. The other team that the builder sent from a different company spent hours on the roof addressing defects (popped nails, a hole, etc.) I'm leaving this update after finding a comment someone left on Facebook about homes in another new subdivision (Goodnight Ranch) having roofing issues and that their builder also used Kidd Roofing. I see that some people had positive experiences with them - and I wish mine had been that as well. read more

Kidd Roofing, and Brad McKellop was super responsive to our request for a roof inspection, and Brad was very proactive in addressing all possible issues. I would highly recommend Kidd Roofing and Brad. read more

Max Miller at Kidd Roofing has really come through for me and my clients on more than one occasion. I am a licensed architect and realtor, and I always have clients needing some kind of roofing work. Roof leaks can be tough to nail down, so to speak, and Max and his crew are pros. I would hire him again and I would highly recommend him to anyone looking for either a new roof or roof repairs on either a metal roof or comp shingle. They may do more flavors of roof but those are the 2 that he has done for me. In the 4 years of working with him on a variety of homes that needed a new roof or needed a repair, I have been impressed with his clear communication and quick response. He does what he says he will do and he never tries to renegotiate his initial cost estimate... this is very valuable to me. read more

Kidd Roofing replaced our roof in 2013. We recently filed a claim with our insurance company due to possible damage from the June 2023 hailstorm. After the independent adjuster climbed down from inspecting our roof he repeatedly commented on what a great roof we have! He compared it to other roofs he'd inspected and talked about the attention to detail on the ridge vent... I probably started yawning, but he was really enthusiastic about the workmanship! He said it would be a "coin toss" as to whether our insurance company approved any repairs or replacement at this time. (Strikes were visible but not anything bad enough to cause leaks.) After commenting on what a great roof we have, the desk adjuster did approve us for a new roof, and we will for sure be using Kidd Roofing again! read more

Fast response after requesting a quote, and very reasonable in price with excellent work. You won't find a cheaper gutter installation with what you get. read more

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Over the summer, I had a review from Kidd Gutters, a subsidiary of Kidd Roofing. I turned away other providers and notified the Kidd sales guy that he had my business and sent over an accepted proposal. They waffled about supply chains and weeks went by. I called again and my sales guy was leaving the business and he promised another sales guy would get to me. Weeks. When I called and got that guy he claimed he was digging out from the last guy's backlog but would get back to me. Never did. Now their office says he's "retiring" and well, I guess I'm SOL. Cut to today. Over the weekend I sent an e-mail to the Kidd Roofing page and I got a call today (credit where it's due) and they informed me that they are dissolving their gutter business and wouldn't honor a quote that wasn't finalized into a contract. So now I'm stuck looking for someone to do the work. I won't work with anything Kidd in the future. I wouldn't recommend you do. read more

Mr. Davis Grant came and looked at the home damage and sent us the estimate. He told us the job would take about one and a half days to complete. The estimate was not an itemized estimate but we accepted the estimate because he promised it would be done correctly supervised by himself and done efficiently and expeditiously. The work took close to a month to be completed. Mr. Davis Grant did not communicate with us on when he would send his crew. He did not give us any advance notice We would sit and wait for the crew to show up. He did not arrive with his crew and did not supervise his crew. When the crew showed up to install gutters they brought the wrong color. We told them it was wrong. They argued with us. We called Mr Grant and he said he would look into the matter later. The crew reluctantly left. Yet again no communication from Mr. Grant. We kept calling him. When finally he sent his crew with the correct color gutter the crew started installing the gutter wrong. My stepdad had to supervise the crew. We called Mr. Grant to inform him that the installation was incorrect. He told us he does not have the time to be down south. We reminded him they it's his job to supervise his crews. Two pieces of the gutter were still the wrong color and another piece was scratched and damaged by the machine and/or the crew. They had to come back another day to repaint. We expressed our disappointment and dissatisfaction with the lack of communication and lack of workmanship and quality of the job. We asked for a discount. Mr. Grant was less than professional and cooperative or courteous. He repeatedly had said he left messages with us or our parents when in reality he hadn't. He originally told us he would discount the cost to 2300 for all the mistakes and lack of quality. Then he refused. Additionally, he refused to do business with me and would only contact and speak with the man of the house, AKA my husband. I was left off all emails and my calls went unanswered time and again. But when my husband called or emailed, it was responded to. Misogyny and terrible service? Uh uh. I would not recommend this company to anyone unless you are looking to punish yourself. read more

They did a great job replacing my roof. Pricing is fair and they put a lot of effort into protecting and cleaning the property after the roof was done. read more

I work for a national builder and Gilbert with Kidd Roofing has always gone above and beyond. As a company, their professionalism and quality workmanship is superior to other roofing companies we have used in the Austin market. read more

we had a roof installed on two properties August 2023, and July 2023. I personally reside in one of the properties and the roof on this house has been an issue since day one so since the first week of September, I have been making contacts and pictures and the representative Alex Morgan would come out and look around and say there was nothing or I got an excuse that sideways rain, the inspector came back out just to see what the story was and he went up on the roof and found a tree limb underneath the shingles fasten under the shingles, and Mr. Morgan's response was the storm that we just recently had blew it under there being that our roof has been not even installed for a six month period of time. I have major continuing damage to the wall in the ceiling in my restroom now as far too, it is in the floor cause it's continuing to drip even though it's been fixed Mr. Morgan was very direct and specific on the methods he was going to use to repair and he has not stuck to his word the things that he said have not been done and he's actually applying sealant to other areas that have no buried on the actual leak in the back , and since it has been raining consistently for the last four days, I now have moist ceiling and it's brand new drywall. Alex decided to take responsibility for the leak that was in the front. That's where he told me that sideways rain was coming in a very very small space on the side of my house underneath the eve and it was traveling basically 9 feet down the front of the house and then turn left 2 feet in where the leak continued to say, the ceiling was torn out and the gentleman by the name of Charlie came to install tape and float paint and texture the ceiling and they left my front room completely open on the coldest day of the year, but when they did put the drywall up it bowing down in the same exact area. The leak was almost going to break through, and Mr. Morgan again tells me that oh well, that's because the frame the framing is bent, which its not. I reached out to Mr. Morgan yesterday upon discovering that there was water underneath my floor due to his lack of somebody lying a fire under his butt to get this done and so my repair tally keeps growing and growing but he had no common courtesy to even return my phone call or text message yesterday after I let him know that his repairs had failed he had told us that he was going to get in touch with his boss and he was going to have his boss come out here and look and his boss was going to put together a specialized team and the only people that I've ever seen out here are Alex Esteban, Charlie and supposedly Charlie supervisor, Rene my faith that humanity still exists at this point, lingers via thread, and the fact that Mr. Morgan always decided to downplay my concerns for the leaks in my house after they just replaced my roof when your walls are pliable and you can push them and they give that as a huge issue I got pushback. Apparently he thinks because I'm a woman I don't know but that's a very not OK number two woman heavily offended but when his crew did get up on the roof after that, you know he told me that it was sideways rain it was making the front of my house leak, and the crew waved them up onto the roof to show him that there was a legitimately an issue and at that point they became the flash team they literally did so many repairs with just flashing but in the long run the repairs that need to be done have been skirted around. I've been given Miss information I've been let straight by Mr. Morgan and if I have to say anything at all I mean, I'm sure that kidd roofing is a wonderful company outside of this individual situation but Mr. Morgan's representation of such leaves. A very very bad taste in my mouth , I would tell you to run in the absolute opposite direction away from kidd roofing to avoid becoming a victim of that matter victim of his stories, victim of his promises, that noone becomes a casualty of his bad business skills and misrepresenting the facts of title and knowledge read more

I wish this would go to 0 stars because the water leaks damaged the inside of my new house! Please save yourself from this embarrassment of a company and avoid them at all costs. read more

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I would without a doubt recommend anyone looking to replace their roof to use Kidd Roofing. They recently replaced my roof, and I am extremely satisfied with their work. Micah was very friendly, and provided a very reasonable quote, and the labor warranty that they offer would be tough to beat if you shopped around. Their crew is very courteous when it came time to the construction, always picking up their trash and keeping the workspace safe and clean. I was nervous that I'd be finding nails for the next 6 months, but I've made several passes around the home periodically and they just aren't there! I'm a firm believer in that you get what you pay for. With Kidd Roofing, I believe they built a great roof at a fair price. Thanks again Micah! read more

Chad of Kidd Roofing showed up to fix our roof while it was raining. He went up onto the roof after an initial look in the attic, found the problem and fixed it, while it was raining. Great job and very timely. Thank you Chad and Kidd roofing. They are our go to roofers. read more

Jeremy and his install team did a great job on our roof following a hail storm. It was a complete tear-off and replacement. Responsive, informative and safe. Did a great clean-up (no flats and no left-over nails found). The new roof and ridge venting look great, and I would 100% recommend them. read more

I had reached out to 2 companies on fixing a small leak on my roof from a tree branch. Kidd roofing was one of them. When the other company could give me a fair price, a quick estimate, and a quick turnaround for work, Kidd company told me I would have to replace my entire roof (which wasn't true), told me it would take a week turnaround for the estimate and even longer for the repair. read more

No to poor communication. Planning nonexistent. Took days to get a response and usually unresponsive,

Nice and polite sales people. That's the only high in my dealings with Kidd. They promised to manage the whole project and ended up having me contact and manage contractors to get the work done. They promised to deal with my insurance but never did. I had to work with the insurance to get the paperwork submitted, get checks, get depreciation etc. I even had to correct wrong estimates - fortunately the insurance was ok to approve new amounts for the 3rd. time for the same item. They offered additional services which were not part of the scope which I didn't agree to hire. They simply did not perform services that WERE part of the scope claiming the extra was required for them to deliver what was already on their estimate. The project included replacing the gutters. It's been weeks and the gutters are leaking in different spots whenever there's a small amount of rain. They promised SEVERAL times to come check it. They did come back once after some insistence, looked at it but the problem has never been resolved. They don't read emails or texts. They don't reply and sometimes even ask questions that have already been discussed previously showing they don't really manage each customer individually. But... they are pretty quick to submit invoices... read more

Disappointing unprofessional company. Was highly rated on GAF shingle website. I called twice for them to please come out and give me an estimate for a new roof. Whoever was supposed to respond never even tried to contact me. If they're not able to talk to me as a new customer, how will they respond if I'm having trouble? read more

Excellent experience! They did everything right, quickly and efficiently, and I never did a thing except discuss with them on the phone twice. Went out later to see the work and it was impeccable. Definitely use this company! - Jane read more

We live in a new build community where they've installed all the roofing and we had shingles blown off on a mild windy day. Our builder and Kidd Roofing tried to tell me it was an act of god but it was a windy day, not a bad storm. Fast forward a few months and now everyone is having problems with their shingles flying off in the wind or mild storms. They only have a 1 year warranty on their roof which is absurd. I used to work for a company that sold/installed roofing and their warranty was for 30 years. read more

I recommend Kidd Roofing, especially if you have USAA home insurance as they are a preferred roofer. More than that, however, they are innovative, detail-oriented, efficient, and just plane good. Max Miller worked closely with me and noticed things that I hadn't seen even though we've owned our home for more than 20 years! I interviewed three highly recommended roofers, and Kidd stood out from the rest. Jim M. read more

Kidd Roofing is the best. They held my hand through all the repairs after the April hail storm- new room, repainted and fixing the deck and stucco on the house and replacing the gutters and downspouts. I have to give special kudos to Darla Thompson who was my Kidd roofing contact and coordinator. She was so good to keep me informed, explain the repair process and work with me when we hit a snag ( old house, weird stuff done before) I can recommend Kidd with out reservation. Thanks so much. read more

I needed a roof on my house in Austin and called Kidd on a referral from a friend. He's still my friend, but Kidd told me they would be back to me in 2-3 days. After 10 days I called them again and said "if you're interested in my business, call me back". Never got a call. I found another company that was outstanding AND returned my calls. Bottom line forget about Kidd because they forget about you. read more

Kidd Roofing really took care of me in getting our roof replaced after a hailstorm. They were very efficient and friendly with great quality work. I was always kept in the loop even though I do not live in the area. I would recommend them! read more

Excellent company to work with. Scott Nelson is professional and his communication could not be better. Our roof looks great and this was a wonderful experience! read more

I used Kidd Roofing after a hail storm. My parents recommended them to me after they had used them for the same reason. They were on time and did a great job. While something like this is never hassle-free, they made it as smooth as possible. read more

I'd give them zero stars if I could. We just had to replace a 3 year old roof that Kidd Roofing installed as a contractor for Gehan homes. Within the first year of living in our house we had shingles coming off. When we did our 11 month inspection a representative came out and said it was not unusual to have shingles come off, and it's really not part of the warranty, but they "graciously" replaced those shingles for us. Every time we had any kind of storm in the area we lost shingles. Keep in mind, none of our neighbors had this issue. You could visibly see patches of shingles missing from our roof, so we had a contractor look at it and he recommended putting in a claim. We did and the claim adjuster agreed we needed the roof replaced. A THREE YEAR OLD ROOF!! They both acknowledged that the reason was because the installer, Kidd roofing, over drove the nails on the whole backside of our roof. We contacted Gehan homes who contacted Kidd. They came and looked at the roof and pretty much immediately walked away because our contractor, on the recommendation of the insurance adjuster, put a water sealant on the 6x6 patch of shingles that could be lifted up in order to prevent any internal damage since we had a storm coming in a few days. Since he did that Kidd claimed no responsibility because someone else had altered the roof. We were hoping either Kidd or Gehan would do the right thing and cover our deductible, but they both denied that request. I could give you all of the other lame excuses that Kidd tried to say made our damage "normal" wind damage but I won't go into it. The fact that we had to replace a three year old roof speaks for itself. If the wind had been so damaging other houses in our neighborhood would have also had to have roof repair work done and that is not the case. So if you are ok with having to replace your roof in a few years, go right ahead and use Kidd. Ronald Young with BHB came in and replaced our roof and did a fantastic job!! read more