I was a little indifferent with my experience here. I took both my kids here and one hygienist was…read moresuper enthusiastic and great and the other seemed like she was ready to leave for the day as our appointment was in the afternoon. The place was super clean, the check in process and lobby was nice. My son had a hard time sitting still for the X-rays and the hygienist was definitely getting frustrated. They do give the kids balloon animals and a token to get a prize when they are done. The dentist was not super friendly but seemed to do a good job and gave me good feedback for my kids teeth. I think in general maybe make an appointment for the morning and not the end of the day.

So my child who is 12 is not allowed to be seen at their offices after establishing a rapport with…read morethem since 2020 due to him having covid being sick in which they will not see him and one other appointment due to a family emergency so now he is not allowed to be seen and they consider it a short-term cancellation interesting this facility is ridiculous and disgusting their children they attend school in public schools so you mean to tell me we keep it 100%. I'm disgusted with this company and do not recommend that you come here unless your child lives in a bubble

We have been patients at Kid's Dental for many years. Dr. Hay has provided excellent care to all…read morethe children, both with routine appointments as well as more complicated procedures. One child has now moved on to Orthodontics, and we have been equally pleased with the orthodontist in the clinic. The dental hygienists and dental assistants are all well-trained and personable. The office staff have always been professional and accommodating. I would highly recommend Dr. Hay and Kid's Dental, Tumwater, to any family that is looking for a quality children's dental experience.

Dr. Brendan Hay was not competent for the procedures. Be mindful this is actually a corporate…read moredental company, despite Dr. Hay enjoys pretending he is the owner of a private clinic. Our appointments got canceled upon arrival a few times. Some office staff are helpful. I took my kid to another private dental clinic and our current dentist was able to handle the treatment with perfect outcome.

Don't normally write a lot of reviews, but today is worthy (many days are...even though I really…read moredon't like the idea of going to the dentist). Had a big filling come out over the weekend. These folks got me in Monday afternoon, and fixed me up. I was worried that the tooth was toast, and it was in the toughest place (outside gum line, in the very back). Thank you Dr.Wilson

Several years ago, I started going to Wilson and Wilson after many years of neglecting my dental…read morehealth. They put me on the right track with a plan to get me healthy again. Dr's Christian and Michelle Wilson are the best dentists I've ever been too. They made me feel welcome, didn't look down on me for not taking care of my teeth and their work has been outstanding. I recommend Wilson and Wilson quite highly! Mahle, their hygienist, has been doing a wonderful job of keeping me on plan to keep my teeth healthy! I'm very glad they are my dentists! The admin people at the front desk have always worked with me to help with getting things paid for and scheduling. That is huge to me. I thank them all!!

Twin City Smiles has taken great care of me, and they put me back on track with my oral hygiene. I…read morecant recommend Twin City Smiles enough! I also wanted this review to directly thank Dr. Johnson, and the staff at Twin City Smiles for taking such good care of me, enjoy your retirement Dr Johnson I also wanted to acknowledge and thank Dr. Lee for carrying on Twin City Smiles legacy of excellence, I look forward to many more years of quality dental care from Twin City Smiles and its staff.

I have had consistently positive experiences with Twin City Smiles since recently moving to the…read morearea for work. Dr. Ly and his staff provided excellent dental care when I required a dental implant and truly listened to my concerns. I would highly recommend this clinic if you are looking for a dentist in the Centralia area.

I made a post 11 months ago, update the service is worse!. Since September my daughter who is now…read more13 has had her braces on and still hasn't switched them. The appointment gets cancelled while I was driving to the clinic even. Horrible. Still waiting for an appointment IN DECEMBER. More than 3-4 months, super disappointed.

Unorganized is the most favorable word I can say.. the staff is rude, the doctor thinks she is so…read moregood she refuses to engage and explain to parents about any treatment. She has the techs do it. Has a real hard time keeping scheduled appointments. Doctors preference is what us considered va patient care.

Welcoming, bright state of the art dental office catering to making children feel comfortable, with…read moreamazingly knowledgeable dentists , assistants, hygienist and front office staff! Would highly recommend.

We've been with Olympia Pediatric Dentistry for 15 years and it has been a great experience every…read moresingle time.

The doctor is awesome and so much better than kids dental…read more No straps, no"juice" and I was with her the whole time.

WORST PLACE EVER. NOT PREPARED, A MESS, AND UNSAFE. My son had an appointment today, dental…read morepersonnel was unprepared, during procedure they were constantly losing tools, didn't have water ready, left my 4 year old autistic child unattended to find tools and pieces, my son was laying there throwing up, as they left him unattended and my husband had enough time to lean him side ways and threw up all over the floor and dental assistant, my son had to be held down. He was yelling and screaming. My son is traumatized, GO SOMEWHERE ELSE. I'm going to take whatever procedures and protocols to investigate this place and their credentials.

I've been bringing my son here for the past 3 years. The staff is always welcoming and always makes…read moremy son feel at ease. They always take care of him.

Every time here has been very pleasant. All of the staff are wonderful and very friendly. Today is…read moremy daughter's birthday and they welcomed her with a happy birthday and even have it on the white board. She was worried about impressions and pretty worked up. They asked me to come in, she had asked. Dr. Schruth did an impression on himself to show her it wasn't too bad. It was very sweet of him to show her since she was so nervous. I'm going to switch her dental care to the Is location also since she already is spending her time here for ortho. So far I am very impressed with everyone here. Thank you.

I want to warn other parents about the experience my seven-year-old son and I had during a routine…read moredental appointment on May 11, 2026, with Michelle Chung. My son woke up with a very slight cough but had no other symptoms when we arrived. During the cleaning, his cough worsened, and instead of being treated with patience and understanding, I felt we were spoken to in a rude and disrespectful manner throughout the visit. The dentist appeared visibly uncomfortable around my son despite already wearing proper protective equipment, which made the situation more stressful and uncomfortable for him. At one point, I also felt there was a lack of care while using sharp dental instruments near his face, which was very concerning as a parent. What upset me most was the way my child was physically handled. Because my son was struggling to open his mouth as wide as requested, the dentist became forceful -- grabbing his face and jaw in a way I found inappropriate and overly aggressive for a pediatric dentist. Children need patience, compassion, reassurance, and gentleness during dental visits, especially when they are uncomfortable or nervous. At one point, I even requested to leave mid-appointment because the situation had become so uncomfortable. I left feeling dismissed, disrespected, and extremely disappointed by the lack of professionalism and bedside manner. I have never experienced anything like this at a pediatric dental office before, and I will be transferring my son's care elsewhere. Parents should feel confident that their children will be treated gently and respectfully, and unfortunately that was not our experience.

As of the beginning of this year this is the second time this office has called and cancelled a…read morescheduled appointment. This office needs to call in temporary help if it cannot meet the needs of its patients. Teeth are a high priority and I expect a dental office to appreciate patients with this mindset and not act nonchalant about canceling a patients appointment. I have set day and times that I'm available due to my own work schedule and this office wouldn't be able to accommodate them until 6 months from now?!?! This indicates an office management issue that shouldn't be put upon the patient. I already took my business elsewhere when they cancelled my hygiene appointment in January and said they couldn't get me in until July if I required a later afternoon appointment. The rest of my family will be discontinuing service as well after they cancelled my husband s appointment and couldn't accommodate his schedule until summer.

Many working for this dental office are not wearing masks, openly encouraging others to gather/not…read morewear PPE, and not doing anything to prevent the spread of COVID 19. I worry about coming in for my annual cleaning, or bringing my kids, even if they take "precautions" in the office. How can they ensure patient safety if all the employees don't take precautions outside the office? These are supposed to be educated, medical professionals. I might be taking my business elsewhere, and I encourage others to consider doing the same.