This place is an absolute joke. I first came here for a…read moredental appointment for my minor child and then inquired about orthodontic treatment. I was quoted a total cost of $4,700 and was told they would contact me within two weeks with information about what my insurance would cover. After hearing nothing for a month, I called them myself. That's when I was told insurance verification takes 10-12 weeks. After asking a few more questions, the story suddenly changed. I was informed that my insurance would cover $2,900, but then I was told my portion was also $2,900. Apparently math works differently in this office. When I pointed out that $4,700 minus $2,900 equals $1,800--not $2,900--I was told the original quote was the "cash price." Interesting, considering they were actively trying to sign me up for their payment plan the day they quoted me $4,700. At no point was I told that price was contingent on paying cash. Rather than admitting the mistake, honoring the quoted price, or even having a professional conversation about it, I received a letter today informing me that they were terminating the doctor-patient relationship. Comical. If standing behind your own pricing is grounds for dismissal, that's probably all anyone needs to know. I will be filing complaints with my insurance company, the Attorney General's office, and the Better Business Bureau. If anyone knows of additional avenues for reporting this type of conduct, feel free to share them in the comments.

We have been patients at Kid's Dental for many years. Dr. Hay has provided excellent care to all…read morethe children, both with routine appointments as well as more complicated procedures. One child has now moved on to Orthodontics, and we have been equally pleased with the orthodontist in the clinic. The dental hygienists and dental assistants are all well-trained and personable. The office staff have always been professional and accommodating. I would highly recommend Dr. Hay and Kid's Dental, Tumwater, to any family that is looking for a quality children's dental experience.

Don't normally write a lot of reviews, but today is worthy (many days are...even though I really…read moredon't like the idea of going to the dentist). Had a big filling come out over the weekend. These folks got me in Monday afternoon, and fixed me up. I was worried that the tooth was toast, and it was in the toughest place (outside gum line, in the very back). Thank you Dr.Wilson

Several years ago, I started going to Wilson and Wilson after many years of neglecting my dental…read morehealth. They put me on the right track with a plan to get me healthy again. Dr's Christian and Michelle Wilson are the best dentists I've ever been too. They made me feel welcome, didn't look down on me for not taking care of my teeth and their work has been outstanding. I recommend Wilson and Wilson quite highly! Mahle, their hygienist, has been doing a wonderful job of keeping me on plan to keep my teeth healthy! I'm very glad they are my dentists! The admin people at the front desk have always worked with me to help with getting things paid for and scheduling. That is huge to me. I thank them all!!

Twin City Smiles has taken great care of me, and they put me back on track with my oral hygiene. I…read morecant recommend Twin City Smiles enough! I also wanted this review to directly thank Dr. Johnson, and the staff at Twin City Smiles for taking such good care of me, enjoy your retirement Dr Johnson I also wanted to acknowledge and thank Dr. Lee for carrying on Twin City Smiles legacy of excellence, I look forward to many more years of quality dental care from Twin City Smiles and its staff.

I have had consistently positive experiences with Twin City Smiles since recently moving to the…read morearea for work. Dr. Ly and his staff provided excellent dental care when I required a dental implant and truly listened to my concerns. I would highly recommend this clinic if you are looking for a dentist in the Centralia area.

I made a post 11 months ago, update the service is worse!. Since September my daughter who is now…read more13 has had her braces on and still hasn't switched them. The appointment gets cancelled while I was driving to the clinic even. Horrible. Still waiting for an appointment IN DECEMBER. More than 3-4 months, super disappointed.

Unorganized is the most favorable word I can say.. the staff is rude, the doctor thinks she is so…read moregood she refuses to engage and explain to parents about any treatment. She has the techs do it. Has a real hard time keeping scheduled appointments. Doctors preference is what us considered va patient care.

Absolutely the best experience. From checking in, scheduling appointments, to getting my toddlers…read moreteeth cleaning. They are so patient, sweet and caring to my 2 year old. Now she's 3, and she wasn't scared to sit on the big kid chair and got some xrays done. Absolutely recommend this dentistry.

At first glance this dentist office is too good to be true. The play area for the kids is amazing…read moreand they love going there, BUT don't be fooled. From the time we first started going there as babies they immediately told us one child needed a lip tie cut, and the other needed a tongue tie cut and referred us to a speech therapist. Neither child had any speech defects or problems talking where that would ever be necessary. We chose to not do either and they are just fine. Then every appointment after we were told they would have multiple cavities that needed the expensive sealer put on them, then this last time we were told that our 6 yr old needed a crown! It seemed that every time we went back it was more expensive for reasons that didn't really seem to add up. We just moved out of state and saw a new dentist and after doing x-rays he confirmed no crown would ever be needed, and there were only a few cavities that were minor unlike what they had told us at Olympia pediatric dentistry. We had another friend with a child that went there who was told the exact same thing and proceeded to do the crown, causing the child, extensive anxiety and trauma. They ended up going to another dentist and again was told that was not necessary and never needed to be done. It feels like this place is constantly trying to get you for more money when the work isn't even necessary. Just be aware!

The doctor is awesome and so much better than kids dental…read more No straps, no"juice" and I was with her the whole time.

From the owner: Valley View Health Center is a non-profit community health center that provides comprehensive…read moremedical, dental, and pharmacy services to residents of Lewis, Thurston, and Pacific counties in Washington state. With 15 convenient locations, Valley View Health Center is committed to making quality healthcare accessible and affordable for all. If you are having difficulty with the cost of your care, please ask about our sliding fee discount scale.

WORST PLACE EVER. NOT PREPARED, A MESS, AND UNSAFE. My son had an appointment today, dental…read morepersonnel was unprepared, during procedure they were constantly losing tools, didn't have water ready, left my 4 year old autistic child unattended to find tools and pieces, my son was laying there throwing up, as they left him unattended and my husband had enough time to lean him side ways and threw up all over the floor and dental assistant, my son had to be held down. He was yelling and screaming. My son is traumatized, GO SOMEWHERE ELSE. I'm going to take whatever procedures and protocols to investigate this place and their credentials.

I've been bringing my son here for the past 3 years. The staff is always welcoming and always makes…read moremy son feel at ease. They always take care of him.

I want to warn other parents about the experience my seven-year-old son and I had during a routine…read moredental appointment on May 11, 2026, with Michelle Chung. My son woke up with a very slight cough but had no other symptoms when we arrived. During the cleaning, his cough worsened, and instead of being treated with patience and understanding, I felt we were spoken to in a rude and disrespectful manner throughout the visit. The dentist appeared visibly uncomfortable around my son despite already wearing proper protective equipment, which made the situation more stressful and uncomfortable for him. At one point, I also felt there was a lack of care while using sharp dental instruments near his face, which was very concerning as a parent. What upset me most was the way my child was physically handled. Because my son was struggling to open his mouth as wide as requested, the dentist became forceful -- grabbing his face and jaw in a way I found inappropriate and overly aggressive for a pediatric dentist. Children need patience, compassion, reassurance, and gentleness during dental visits, especially when they are uncomfortable or nervous. At one point, I even requested to leave mid-appointment because the situation had become so uncomfortable. I left feeling dismissed, disrespected, and extremely disappointed by the lack of professionalism and bedside manner. I have never experienced anything like this at a pediatric dental office before, and I will be transferring my son's care elsewhere. Parents should feel confident that their children will be treated gently and respectfully, and unfortunately that was not our experience.

Every time here has been very pleasant. All of the staff are wonderful and very friendly. Today is…read moremy daughter's birthday and they welcomed her with a happy birthday and even have it on the white board. She was worried about impressions and pretty worked up. They asked me to come in, she had asked. Dr. Schruth did an impression on himself to show her it wasn't too bad. It was very sweet of him to show her since she was so nervous. I'm going to switch her dental care to the Is location also since she already is spending her time here for ortho. So far I am very impressed with everyone here. Thank you.