All three of my kids were seen as new patients. (Ages 9, 8 and 3) scheduling appointments &…read morecompleting intake forms was seamless. The visit itself went amazingly well. I was so impressed with how well my 3yr old did. This was by far the most successful dental visit from beginning to end. My 9yr old has sensory sensitivity and they took extra care of him to make him feel at ease. The entire staff was so friendly. We look forward to future visits.

Very friendly and office very well kept answered all my questions about my kids teeth care.read more

Amazing dentist and staff so sweet polite and patient we drive 52 min just for this team they take…read morethere time and it shows thanks guys for being so awesome with my kiddos

This place is amazing. Super super super patient with the kids. My son has autism and they are…read moreunderstanding and for a kid who doesn't like being laid down they were able to ensure his comfort above all. The dentist and the dental assistants knew what to do to help him with sensory needs. Dentist even knew sign language were it made my son even more comfortable. I would 1000% recommend this office to who ever needs a dentist for their little ones specially with special needs like my son.

My little squish was (over)due, at 13 months of age, for her very first dental exam ever. I was…read moresuper nervous that she'd be traumatised by her first dentist appointment like I was, but I thankfully did not witness a traumatic experience. The administrative team up front was super kind and gentle, fawning over my baby (I mean she IS really cute), and very helpful. They brought her back into the exam room before she barely had any time to play in their cute little play area; I hope every subsequent visit goes that quickly. Dr. Ramirez is great. She talked to my daughter and went slow and gently. My little one barely cried at all, which was surprising as she had a complete stranger's latex-gloved fingers crammed in her mouth. We're really happy we chose Tiny Texans as our Pediatric dentist!

Great experience for my son's first time! The dentist was friendly and thorough. She was…read moreaccommodating to nervous toddlers and handled his screaming well (he was just scared but all she did was gently brush with water and inspect).

I've had plenty of dentists and Dr. Koen is arguable one of the best. He is very personable,…read moreknowledgeable, expresses concern for his patients, provides detailed evaluations and options while including the patient in the decision making process, and is a very gentle dentist who is concerned about patient pain and care. I've also found his staff is equally as pleasant and efficient as the Doctor. They greet you warmly when you enter their office and make you feel at ease in their presence. They are accommodating and willing to work with you on whatever you need. Finally, they have up-to-date equipment and are technically savvy. My wife, who is also a patient, agrees with everything that I've written.

I have been a dental patient of first Dr. Carol Evans and then Dr. Justin Koen for over fifteen…read moreyears. While Dr. Evans was fantastic, I have had a much different experience with Dr. Koen and the direction the practice has taken in the last few years. I have a feeling the practice has been taken over by a corporate entity because their focus is no longer on the patients. I went in three times a year for cleanings and only saw Dr. Koen for literally 20 seconds for the past fifteen plus years when he came in to view my mouth after a cleaning once a year. So I did not know the extent he would GHOST me when I needed his advice the most. I had some unexpected issues regarding a failed crown and had many questions. When in the office for the scan to measure my temporary tooth (called a flipper), I needed to talk to him during my scheduled appointment time. He refused to even pop in to see what my concern was! Then, the periodontist who was handling the crown issue and bone grafting specifically asked him to do a tooth vitality on a specific tooth next to the failed crown and Dr. Koen did not even do the tooth vitality! I even asked the person doing the scan to have Dr. Koen do the tooth vitality and then he (or his office manager) sent her back to say Dr. Koen would contact the periodontist directly without even taking the time to see what my question (s) where, but the periodontist told me Dr. Koen never verified the vitality of that tooth! Then, I was suppose to get my temporary tooth within a 2 week timeline, as it was only coming from the lab in Hutto. It never came! I had the office follow up daily and for days never came up with an explanation of what happened except that "the temporary tooth was lost"! Unacceptable! I even said I would drive to Hutto to get it (it had been paid in FULL 3 weeks prior), and they said that was not possible. Only the office manager would deal with me via phone; I even went to the office in person to speak to Dr. Koen and he refused to see me! I left him messages twice on his voicemail and he never returned my calls. I needed the temporary tooth in time for me to return to work, as I was extremely embarrassed by the gap and needed the temporary tooth as a minimum to work with my clientele, as well as my co-workers with confidence. He GHOSTED me yet again. Now, you may say I must have been a demanding patient or there must be some other reason for this response from the practice. The only reason is he did not care ENOUGH to reach out and make things right and do the bare minimum that a dental professional should do. If you are thinking of going to Main Street Dental-take your business elsewhere!! The office manager was rude and condescending. If all you need are cleanings and that is it, then this is the place for you. However, if you want to be reassured that Main Street Dental places their patients first, then please.............find another practice! All you will find is incompetence, arrogance and a disregard for professionalism in this field. I would give them a zero star rating if it was available. I have switched practices and advocate to anyone even considering this dental practice to take your hard-earned money, dignity and well--being somewhere else!

Amazing first dental appointment!! My son is 2 years old…read more This was his first dental cleaning and checkup. Check in was seamless. We waited only a few minutes before they called us back. The hygienist was very gentle and patient. Dr. Luque was so sweet and informative. My son absolutely loved her! Bonus: It was Halloween and everyone had on the cutest costumes...including Dr Luque!

The staff and doctors are super good, but the time they keep waiting is a lot, they are strict to…read moremeet each of the dates, so I would like them to be sympathetic with the waiting time.

Cavities are never fun, especially when your kid has EIGHT of them after six years of healthy…read moreteeth. Our pediatric dentist referred us to Belterra Kids Teeth since my son needed sedation. We had a great first visit with Dr. Mary. She answered all our questions, without rushing. My inquisitive son had approximately 50 questions and Dr. Mary and her sweet staff answered them, putting him at ease. At the end of the appointment, Dr. Mary was also clever with distracting my son while we talked details about the procedure, so he didn't hear anything that might make him nervous. We opted to try conscious sedation first. I was pretty sure it wouldn't work on my anxious, talkative son. Well much to my surprise, it did! Dr. Mary and her staff were fabulous my son. They gave him movie goggles to watch whatever he wanted on Netflix, along with big headphones so he couldn't see or hear the tools. Everyone we dealt with was extremely caring, kind and attentive. I don't recommend getting eight cavities at once, but if your kids have any cavities, this is the place to go!

Highly recommend! Took my daughter and 3 nieces, they actually had a blast . Everyone was so…read morepatient, kind, accommodating and knowledgeable.

I've been coming to Petite Dental for 7 years and I'll never go anywhere else for pediatric dental…read morecare. Everyone here is kind, positive, and patient with the littles. It's a dream for a parent with dental anxiety! Fast forward to this week: after an appointment, my kitten popped the balloon they gave us. Kiddo was SO sad, so I took a chance and called to ask if we could come pick up a replacement. Celeste was instantly full of empathy! She understood the importance of the balloon, and didn't hesitate to make a new one! What a huge relief it was! When I arrived and needed help with other services, she was so helpful, communicated clearly and was just a blast to talk to. And her coworker (should have gotten her name) was so fun, chatty, and helpful too. It made a stressful situation so much easier to handle.

After 14 years as patients at Petite Dental, I'm incredibly disappointed that this is how our…read morerelationship ended. When we first started coming here, the care was personal. Dr. Hoang spent time with us, explained treatment, and made us feel genuinely cared for. We even continued driving from Buda after we moved because we trusted the practice. Unfortunately, over the years, that changed. Every visit began to feel more like an assembly line than personalized healthcare. My children have always had difficult teeth, and while I understand treatment recommendations can vary between dentists, I increasingly felt judged rather than supported. We also consistently felt overtreated, and the bedside manner often left my children in tears after appointments. No child should leave a dental office feeling ashamed. The doctor even judged me for holding my toddler one time she said something like "you're too big to be held" Excuse me.?! I know you have your own children and you are probably the most perfect mom but no need to judge other moms. The biggest turning point was with my oldest daughter. We were told she needed a crown and were essentially told she should transition out of the practice because of the complexity of her dental needs. I sought a second opinion from a dentist in Buda. Their recommendation was completely different: no crown, just more frequent cleanings and sealants. She's doing great. This wasn't the first time I'd needed a second opinion. Several years ago, another extensive treatment plan was presented for Jaidyn. At the time, my father, who was a dentist, examined her and strongly disagreed with the proposed treatment. I requested a meeting with Dr. Hoang, and after reevaluating her herself, she recommended a much simpler treatment plan. That experience stayed with me. The problems weren't limited to treatment recommendations. Communication and scheduling became increasingly frustrating. One visit ended with my daughter Jovan leaving without her next orthodontic appointment being scheduled. I was the one who discovered it, called the office, and was initially told we'd have to wait another month. Thankfully Lisa stepped in and got her scheduled sooner, but it was another preventable mistake. There were other examples too. I once drove all the way to the office to pick up a retainer, only to find out it hadn't even arrived. I had to make another trip because no one had contacted me beforehand. Again, Lisa helped smooth things over, but these communication breakdowns became a pattern. What has disappointed me even more than the treatment differences is the complete lack of communication and compassion. Months ago, I expressed my concerns and requested a call from Dr. Hoang. That call never came. At my most recent visit, I again shared how hurt I was by our previous experience. No apology. No acknowledgment. I even had to point out that no one had simply said, "I'm sorry you've had this experience." Then came my youngest daughter's cleaning. I was quoted more than $200 out of pocket. At no point did anyone ask whether I had secondary dental insurance or thoroughly review my benefits. Had someone simply asked, I could have provided my additional insurance information, and my daughter would have been fully covered. Instead, I walked out and canceled every future dental appointment. Ironically, I later learned from another dental office that not only was my daughter fully covered under my secondary policy, but even without insurance their out-of-pocket cost would have been almost half of what I was quoted at Petite Dental. When I asked why no one had followed up with me, I was told the office had tried to contact me. I have plenty of appointment reminder texts, but I have no emails and no meaningful communication from the financial team regarding my concerns or insurance. That was another missed opportunity. After 14 years, all I wanted was accountability, compassion, and one simple phone call from the doctor. It never happened. I'm grateful we've found a new dental home where my children feel welcomed instead of judged. We'll finish our orthodontic contract because we've already committed to it, but I can no longer recommend the dental side of this practice. Fourteen years is a long time to stay loyal to a practice. I never expected perfection. I simply expected to be treated like a person instead of a number.

Going to the dentist was tough, but our kiddos loved Manor Kids! It was AMAZING finding a dentist…read morethat also speaks Spanish.

Dr. Liz is an amazing dentist! She is so sweet, kind, and genuinely cares about her patients! The…read moreentire team at Manor Kids Dentist is friendly, welcoming and awesome. I highly recommend Dr. Liz and the whole office :)