Friendly place. Clean facility. A bit difficult to schedule after school hours because they are so…read morepopular, so call ahead of time. Thank you ms Rox!

The level of care and attention the Doctor's, nurses, and assistants provide is next level! Dental…read moreoffices should take notes and model after such an amazing team. I refer everybody I know here. I have never been more comfortable bringing my kids to a provider. They're very thorough with with instructions and procedures and follow-up/care. The waiting area is what lead us to coming here. My boys are so comfortable here.

Dr. Sam and the entire team here truly care about what they do--and it shows in every interaction…read more From the moment we walk in, there's a sense of warmth, professionalism, and genuine attention to detail that makes the experience feel easy and welcoming. My kids actually enjoy coming here, which says a lot! The staff is incredibly patient and accommodating, especially with little ones like my youngest who aren't the biggest fans of cleanings. They take their time, communicate clearly, and create an environment that feels safe and supportive. Everything runs so smoothly--it's truly a well-oiled machine. Even the team members behind the scenes who handle texts, scheduling, and rescheduling are responsive and kind, which I really appreciate as a busy mom. I honestly wish I could come here as an adult! More than anything, I love that they're not just providing a service--they're helping teach my kids lifelong habits around dental hygiene in such a positive way. Grateful for this team and the care they provide!

This place is really clean, and the dentist communicates. He showed me my child's cavities and was…read moretransparent. They even give decent toys in the end for each visit. However the three stars knocked off because the front desk is extremely rude. Right when you walk in, they ignore you and point to a kiosk to check in and don't make eye contact like they are avoiding you on purpose. Mind you I've only been here twice. And each visit was the same. They also NEVER answer their phone calls even if you leave a voice mail. Their main form of communication is text message. They reschedule through text and answer any questions through text. Also last time I checked out, one of the ladies at the front desk (couldn't catch her name) was talking to her coworker in front of me for like a good 3 minutes and it was completely unrelated to my visit. I felt like I was a burden burdening their conversation, and she asked me with the most annoyed tone if I was free a month out after they were done. Not "hi, I can help you right here" or "did you get everything you needed today?" Like I'm burdening you with your 3 minutes of conversation? The picture even says please DO NOT CALL. please tell me this a joke? What's the point of having a receptionist if I'm burdening them and they don't want to speak to customers? Text is NOT a professional form of communication.

Was referred to this office by our main dentist for my sons treatment and wow…read more The office front staff, the hygenists and Dr.Pat were all amazing from start to end. Never pressured, never made you feel stuck with options and cared about the comfort of the child the entire way. Extremely happy with how they run this place, It can be difficult trying to find pediatric dentists that educate and care about the child as a whole and this place meets all those targets.

Dr. Mark is great! He's so good with my daughter and she feels comfortable with him after her third…read morevisit. He did a procedure on my daughter (she's three) she looks and felt so good after it. Totally recommend him! She wasn't in much pain, it almost felt like she didn't even go through a procedure at all. Paulina at the front desk was very kind , nice and professional. Thank you all! Loyal patient here!

Right after a terrible first & last experience at a different "pediatric" dental clinic, I gave…read moreSouth Bay Pediatric Dental Group a call. I asked the receptionist how they would approach my son now that he was so traumatized by how the last clinic treated him, and I felt reassured in my son being able to find joy again at the dentist with how she walked me through their approach. So confident that I think our first visit was just a few days after the traumatizing visit at the other practice. We did some acclimation visits which were ALL on happy notes. Now, my son happily goes to the chair on his own, is not afraid of any instruments, giggles and chats with the hygienists and techs - and it only took just a few visits. His first visit was in January. Second was in February and he was still getting warmed up. I think it was his 3rd visit in March that really got the ball rolling. I don't remember how many in total he has been to between March and now May m, but I will say that it has been a complete night and day transformation. He is so receptive to trying new things at the dentist now. The staff really knows how to be personable with kids instead of rushing them. I have already recommended this practice to all my mom friends because of how much faith I have in this team in repairing my son's relationship with dental professionals.

I am extremely disappointed with my experience at South Bay Pediatric Dental Group (Eastlake),…read morespecifically with Dr. Todd Pacofsky. I brought my daughter in for what was supposed to be a routine cleaning. I was asked to sign a form beforehand that was presented as standard for the visit, but it now appears it may have been used as broad consent for additional procedures. After the cleaning, Dr. Pacofsky told me my daughter had no cavities and that her teeth were healthy. The only recommendation discussed with me was sealants, which I agreed to. Before any work was done, I confirmed with the front desk that there would be no cost associated with the sealants. At no point was I informed of any other procedures or asked to consent to anything beyond that. Later, I received a bill showing that additional procedures--resin composite fillings--had been performed on two of my daughter's teeth. I never authorized this treatment, and it was never discussed with me. This is especially concerning since I was explicitly told my daughter had no decay. When I followed up with Dr. Pacofsky, he acknowledged that the work was done for staining, not cavities, and admitted that this was not clearly communicated or documented ahead of time. He also stated that resin composite was billed because there is no billing code for "preventive resin," despite the significant difference in how such procedures are processed by insurance. As a result, my insurance was billed for a procedure typically used to treat decay--something my daughter did not have--which raises serious concerns about overbilling and billing practices. I was also told by Dentist Todd that the front desk was unaware of the additional procedure because it had not been annotated in his notes. Despite being told the charges would be removed by Dentist Todd, I have yet to receive confirmation or resolution. As a parent, I expect clear communication and the opportunity to give informed consent before any procedure is performed on my child. That did not happen here. I would strongly advise other parents to avoid this dental office or make sure to ask detailed questions, request clear treatment plans in writing, and ensure they fully understand and approve any procedures before treatment begins.

Thankful. The entire team at this office is simply amazing! Dr Cajulis & Araceli (dental hygienist)…read moresaw my nervous ten-year-old daughter today for a consultation, cleaning and X-rays. The level of patience, communication and compassion these two had was something we will never forget. It was very appreciated and special. I saw my daughter's nerves slowly calm as the team built her trust on their own. Jimena & Ally assisted us at the front desk with making appointments, checking my insurance eligibility and explaining the treatment plan in great detail. They are so compassionate and kind too! Dr Cajulis makes sure to be discreet while communicating about procedures in front of a nervous child, so you can talk in private with her. Dr Cajulis is just so thoughtful, intelligent and gentle. We are so happy we found the best pediatric Dentist! I must add one more thing! I was impressed with the state of the art equipment! X-rays were so fast and easy! The office is not only beautiful but also warm and comfortable.

We absolutely love Dr. Cajulis and her entire team! She takes excellent care of all three of my…read morechildren's teeth and is always gentle, patient, thorough, and caring. She has such a wonderful way of making kids feel comfortable and relaxed. The office staff is just as amazing, everyone is friendly, welcoming, pleasant, and accommodating. They always greet us with a smile and make every visit a positive experience. The office is clean, organized, and has a warm, kid-friendly atmosphere. The best part is that my kids actually LOVE going to the dentist! As a parent, that says everything. We're so grateful for Dr. Cajulis and her wonderful staff and highly recommend them to any family looking for a caring and trustworthy dentist for their children!

Absolutely incredible!! We drove from Los Angeles to her practice because I got sick of getting…read moreripped off by dentists in the US. Dr. Olivas is honest and excellent at what she does. My dentist in LA wanted to charge for a crown and work I didn't need. Her practice has state of the art equipment including the newest handheld X-ray equipment so they don't have to jam plastic inserts into your mouth. They have outstanding imaging software so you can see everything in high definition color. If you are thinking about driving to Mexico to get dental work done, just do it. The doctors in the US are most likely ripping you off and doing work you don't need. Dr. Olivas does too quality work and is honest. Well worth the drive.

the staff is very friendly and professional and is a very clean office / Dra. Olivia's takes the…read moretime to explain and makes you feel very comfortable / I highly recommend this dental office

I am extremely disappointed with my experience at this office due to the lack of communication and…read morerespect for patients' time. My son's appointment was scheduled for 1:30 p.m., and we arrived at 1:20 p.m., as most offices recommend checking in 10-15 minutes early. At check-in, no one informed us that the office was running behind or that there would be a significant delay. We were not called back until approximately 2:30 p.m.--an hour after the scheduled appointment time. Once we were seated in the treatment room, we waited another 20 minutes while the dentist finished with another patient. I expected my son to be seen next, but instead, the dentist began treating another child. At that point, after already waiting well over an hour, we decided to leave rather than continue waiting with no idea of when we would actually be seen. The most frustrating part was the complete lack of communication. No one apologized for the delay, provided updates, or gave us an estimated wait time. After we left, I expected at least a phone call acknowledging what happened, offering an explanation, apologizing, or attempting to reschedule the appointment. None of that happened. I also work in healthcare and I understand that unexpected delays can occur in healthcare, but clear communication and consideration for patients' time are essential. Unfortunately, this experience felt extremely inconvenient, inconsiderate, and like a complete waste of our afternoon. I hope the office improves its scheduling practices and communication so other families don't have a similar experience.

I was assigned to this dentist before I adopted my now daughter. Not once did she have X-rays done…read morenor a proper cleaning. Every visit was no more than 5-10minutes. The most time we ever spent with the dentist and/or tech was maybe 3 minutes. The last time we went they gave us the toothbrush with fluoride to do ourselves. My daughter would sit and be compliant with any procedure yet they chose not to do anything. We were also rudely told only one parent could go in, when both of us had gone in on multiple occasions.

Great service and awesome front desk. So glad I found them…read moreon google under too orthodontist San Diego.

Great friendly staff and good cookies. Our daughter actually looks forward to ortho appointments!read more

Finding a dentist for an autistic child can be incredibly difficult, and after our previous…read moretraumatic experience, I was honestly terrified to bring my daughter to another dental clinic. From the very first phone call, Salvador was kind, patient, helpful, and accommodating. When we arrived at the clinic, he treated us with the same warmth and compassion. At no point did I feel pressured or forced into any treatment. That alone made a huge difference for our family. Dr. Regina was equally amazing. She welcomed my daughter with kindness and met her where she was instead of expecting her to immediately cooperate. Rather than forcing an exam, she earned my daughter's trust. The clinic's playhouse was such a thoughtful touch. My daughter loves playhouses, so she naturally gravitated toward it, and Dr. Regina was able to meet and examine her there. She cried a little, but it was nothing like the fear and panic she had experienced before. Our previous experience at another dental clinic ( Coastal Kids Dentistry & Orthodontics in Otay Mall) that claimed to accomodate autistic children was heartbreaking. My daughter was held down, forced to open her mouth, and had a metal mouth prop placed to keep it open while she screamed for help. I was instructed to hold her down, and I left that appointment with scratches on my arms and emotional trauma that I still carry. Before we even got started, the covering dentist's first comment was, "Put her in a room," despite the clinic knowing that enclosed spaces are a major trigger for my daughter. Instead of trying to understand her needs, they quickly decided she was "impossible" and referred us for sedation. I later reached out to the clinic and even left a review, but no one ever contacted us or apologized. Since then, every dental visit has been filled with fear for my daughter. That is why today's experience at Children's Primary Dental meant so much to me. Thank you, Salvador, Dr. Regina, and the entire team at Children's Primary Dental for treating my daughter with the patience, dignity, compassion, and respect she deserves. You showed us that dental care for autistic children doesn't have to involve fear, force, or trauma. It can be built on trust, understanding, and meeting each child where they are. To any parent of an autistic child who has been searching for a dental provider that truly understands neurodivergent children, I wholeheartedly recommend Children's Primary Dental. This clinic gave our family hope again, and for that, I will always be grateful.

We switched to this office about a year ago and its been great for our oldest who has dental…read moreanxiety. Both our kids get excited to go and see Louie the robot and sit in the dragon dentist chair. The doctors and staff are super nice and make our kids comfortable.

I was so completely happy from start to finish! Going to the dentist is usually known for bad…read moreservice, unhelpful assistants, horrible work, unnecessary work and over-billing issues. I have had the complete perfect experience from start to finish! I was completely overly amazed on how polite and empathetic the staff and dental hygienists were to me and my 5 yr old son. 1. The office was very nice and had little arcade games in the waiting room to entertain the little ones. 2. Loved the seasonal decor, felt like a warm welcome into a kindergarten class room, very nicely designed for children to make them feel safe and secure. 3. Every single person we interacted with was so helpful and actually more than willing to answer questions I had and answered questions I didn't know to ask. 4. The staff is experienced really knows how to talk and interact with children to make them comfortable and fun! Yes!! Fun!! 5. Their prices are fair and reasonable, as I had no dental insurance or dental plan so I had to pay out of pocket. 6. They REALLY, HONESTLY do not try to do more work than actually needed, then over bill you for it. They actually SAVED me money and heartache!! (Read on below). My son broke off a part of his molar, after the x-rays they said had one cavity and needed a stainless steel crown and pulpotomy for the broken tooth. I was scared and worried. I research and investigated everything about crowns and alternatives, turns out, crowns are the best option, but still felt the need to discuss to the doctor about saving his tooth and doing a filling. The hygienists gave me affirmation that Dr. Whitcomb always does what is best and is conservative by doing the least amount of work and only does what is absolutely needed. Still apprehensive, I at least had that trust walking out of the office. After my sons procedure they let me know they were able to save the broken molar and no steel crown or pulpotomy was needed just a good filling. I literally wanted to cry I was so happy, I hugged and thanked everyone. So that saved me $380 and most importantly my sons beautiful tooth!!! This was my sons first dentist experience and not once was he scared, he actually liked it a lot! I would recommend them to everyone young or mature and will continue to only go there from now on. Dr. Witcomb is a marvelous accredited Dentist and does wonderful work! Again, thank you for your service in the Military Dr. Witcomb! Thank you to all staff and Doctors at Children's Braces and Dentistry in La Mesa

Worse dentist I've ever been to and I'm very upset that we ever took our child there. They have…read moreZERO bedside manner! They are pro's at upselling and pushing products/procedures as if it's the norm.... Do your research! The staff are not up to speed on the procedures, and will tell you one thing while the dentist does something completely different behind closed doors with no parent consultation or approval. Very unprofessional, I will never take my child here again and will never recommend this practice to anyone that cares about their child. Seriously reconsider exposing your child to this practice!