In response to Paul- overall your company has very poor Book Keeping and organizational skills…read more Payment was made on February 13 as directed. The files were provided at the same time as directed. It was confirmed during conversation with your team that one of your staff dropped the ball & did not follow through with my order. I understand that you want to rectify and salvage your business however, this was a really poor experience overall and a reflection of very poor communication

We use JPG for all of our vinyl wraps in store! Really fast delivery of goods and great group of…read morepeople. Thanks guys!!!

I cannot compliment enough, the team at professional image on Waialae…read more I had a client from the mainland come to town with a convention of about 300 people. Of course, they waited until the last minute to have their flyers, brochures, menus, and handouts completed. I reached out to David who was sent from the heavens above on the dozen or so print jobs we had. We had every variation of color, black, and white, double-sided, you name it! Not only did David and his team complete everything on time, but they kept me updated on progress and questions. The best part was, the price was still reasonable! While most places would've taken advantage of our impending deadline, David and his team did a great job at a great price.

I contacted Wai'alae Professional Image the day before the day before I needed brochures printed…read more I had contacted two other printing companies that didn't have the colored paper I needed. I had used this Professional Image Store a couple of years ago for business cards. Reid informed me they needed at least two days lead time but they would do it this time. He was able to do it within 2 hours. He was a life saver!

Absolutely horrible workers. Will not help any elderly patrons. The two posing girls do absolutely…read morenothing except stand and pose and take selfies. When I finally got to even look towards the counter. Her response was, " Can't you read English. It says to SCAN in your own packages. Print them and do your own work!" Then she went back to posing. I gave this place another chance but this is it. From now on I will only go to the Queen Street location and they have 5 star ratings Why does FedEx hire such horrible people to represent them. If I could give ZERO. That is what that 1500 Kapilani location is terrible

It's all in black and white…read more.. I simply just needed copies of some documents that we were told to do so as an advice and took it and headed to a place that I've passed several times is this FedEx location right across from Ala Moana Center in the Heald Building which is nice as they have lots of free parking making easy access with just steps to their front door. Walking into this spacious place you see many shelves of supplies, ship and go center and right beside the entrance are several copiers which is probably the most used services and is very cool how it's all set up for you to use on your own. You first can add funds to the machine with your credit card as you calculate the approximate amount you will be using and will be calculated at the end of the acutely amount is quite impressive and very easy to use though my first attempt was fail by placing it in the wrong direction lol but at least it's not a huge costly error but one that I learned very fast and with just a few copies needed I was done just as fast to be on my way but loved the convenience they provide as I did have a copier in the past which came obsolete as technology has changed though every once in awhile we do need to some hard copies of items to keep on hand for reference is good to have places like this to use for very little cost. Thank you!

I had an Amazon drop-off for a return and chose to return it here. It's usually a pretty quick…read moreprocess: get your QR code ready for your return, box up the item if you need to do so, and give the return to the UPS worker. They scan the QR code, ask if you want a receipt, and then they take and process your return. It's in a fairly convenient location but parking can be a little tough if all the street-side spots are taken. I usually choose to take my Amazon returns here instead of Whole Foods just because it's more convenient, close to my house, and quick.

The Kapahulu UPS store is the best! Josh and his staff of lovely ladies always provide exceptional…read moreservice with care and aloha. I have had a paid mailbox here for years for my small business, i cannot imagine having one anywhere else but here. Thank you all so much from the bottom of my heart!

I needed a sign for a rally I was attending. I sent my design in via email. Dave worked out the…read moredetails with me over the phone and email. I've had him make three signs on foam poster board and I've been very happy with each one. They're full color and look great. Prices are reasonable.

Quality service and Printing from David! Highly recommended company! Definitely gonna get more…read moreposters and flyers printed at this shop!

Shipped a PC tower and monitor with aloha ship and pack and the shipping went amazingly smooth and…read morevery fast. Incredibly impressed. Highly highly recommend. They packed it there, and it was the best pc packing we have ever seen. E

Whether it's shipping a pkg or making a poster/ banner, Kyle and Shelley are always so friendly and…read morehelpful ! I recently asked them to do a large poster for a graduation! I couldn't be happier with the awesome job they did!

Thank you Andrew for providing us excellent service in our three visits today. He was patient and…read moreunderstanding while we shopped and helped us with our purchases from picking out our items to loading them into our car.

5+ stars service here!!!…read more Props to Andrew who provided all-star service yesterday when we needed help with UPS battety backup. He expertly connected the battery cable, advised us on product features, and even helped us unload and load it back into car trunk. Andrew, we greatly appreciated your service and knowledge which helped us out so much! Shout out to Christine whose cheerful disposition topped off and helped make it such a pleasant and satisfying experience! Their Ala Moana Blvd storefront is partially obscured and parking lot is fenced for construction. We were advised that this location will soon be relocating to Nimitz Hwy. Thankful and grateful for awesome staff here, which complements the value and array of products available at Office Depot/Office Max!!

Open communication Tries to meet your need of services and…read morethe product turned out great! The pricing is great being on a tight budget.

What a terrible printer these people are at following instructions and they charged me more than…read morethe quote. While I was there and waited for someone to serve me, they tool awhile because they had lost a customer's order and couldn't find it in their shop. When I told him I just need the copies, he insisted on stalking them and couldn't be convinced just to give me the copies. He wanted to do the entire job himself, and did it anyway despite my insisting I wanted to put the project together myself. Then he charged me 4 times the first time he said my book would cost. He also took a very long time and made several mistakes before he finally got it right. I asked to use the copy machine when I first walked in and he ignored me to look for the customer's lost order. They still hadn't found it when I left an hour and a half later without what I asked for. ​ A day after posting this review I got a phone call from aloha graphics. I did not give my phone number to them. Why did he call me? How did he get my phone number? That is to put me on notice that they read this review and are letting me know they can find me wherever I am. Be aware, this is not your ordinary businessman. These guys go above and beyond. I had to call the police to report stalking by this company as by law I can leave a review to warn others about this company. I will not be intimidated by anyone!

I've been coming here for years for my business cards, and they never disappoint. The team is…read morealways patient and genuinely helpful. I brought in a Canva design, and Mike guided me in choosing the perfect typeface and paper stock to match what I had in mind. They even had everything ready by the next day. The final product looked exactly how I envisioned. Spot on colors and all. Very reasonable prices great quick service. 36

Very professional and quick! I placed an order in the morning and by the afternoon my order was…read morecomplete! Thanks Ray for such quick service with a PERFECT order!

Ok... SO THIS PLACE IS ABSOLUTELY WONDERFUL! They have BIGGER AND BETTER SPACING. They have more…read moreroom for their machines and to work with! The boy TREVOR was VERY HELPFUL! Thank you! He made "test copies" and confirmed if I was satisfied with them before printing my actual copies and then calculated the total AFTERWARDS. Which was really affordable. OH! That's the other thing. They NO LONGER allow SELF COPIES but that's GOOD because we could have them do it and us NOT SCREW UP! Lol! Thanks for looking and YES!!! Go HERE for anything!

Boss recommended this place for my concert poster. Never ordered from a copy center before so was a…read morelittle nervous. They were super helpful and I got exactly what I meeded with a week. Great quality and packaged with care.