I used Out U Go for two solid months of daily walks with my 'girls' recently and couldn't have been…read morehappier! The entire process from the familiarization virtual meet through the daily communications on each walk was easy and comforting. Lindsay really took the time to get to know me, the dogs' routines and preferences, my preferences, and everything in between. Jessica was our walker most visits and very clearly took excellent care of Beatrice and Violet. I looked forward to the daily updates that were not only thorough but thoughtfully wonderful each time. She was so considerate of being in our home which you'd never know anyone had even been in if she hadn't left the detailed notes about after visiting. She even brought in packages several times! The girls clearly loved their time with Out U Go and they'll be my go-to for all future needs.

Out-U-Go staff are great with my pups (4) who all have a disability of one type of another. They…read moretreat them like family and I feel confident that they are getting what they need when I am not there! It is very easy to work with them for scheduling and they have been very responsive when I have had to address special or last minute circumstances. I have used Out-U-Go South-loop for 16 years and before that used Out-U-Go Oak Park for several years. Never a problem and highly recommend for both dog walking and pet sitting.

I have no words that would do justice to Jessie and her training of my puppy. ChatGPT couldn't even…read moredo justice as she is absolutely wonderful, professional, and fabulous at her job. My pup Okoye adores her and is now a better pup because of her. I looked out when Kim picked her for my Pups training. Thank you for having Jessie on your staff.

My family moved back to Chicago 6 months ago, and with the changes we noticed our 2 8lb Chihuahuas…read morewere struggling with adapting to the city and to us having more visitors (we now live near family) After doing a lot of research - I set an initial conversation with TUCKER PUPS to discuss my dogs, their challenges, and our long-term goals with them. I believe I was in contact with KIM who honestly made me feel like I was just chatting with a friend! She was so approachable, understanding, and really went into the details of what option would best support my tiny fur children. Fast forward 3 months and we just wrapped up our in-home training package with Maureen! I cannot stress how amazing the entire experience was. Maureen has truly changed our lives for the better. Where we started to where we are now is night and day better, especially for my more aggressive dog Luna! We went from no one being able to enter our apartment with the dogs out to now the dogs just hanging out when people are here! Maureen is patient with pets AND people. She is always positive and really explains the WHY of the behaviors and outcomes. She's always on time, super professional, and gave us practical tools that actually work to truly set our dogs up for success but also US up for success as "parents" Honestly, I am a little sad Maureen is so great at her job because we will miss her coming over! If you want a trainer who knows her stuff and makes the whole process feel doable, Maureen is your person!

My dog, Jamie loves going to Chi-town. I can leave town and know she is in good hands. I never…read moreworry about her. The employees are wonderful, they are caring and responsible to the dogs specific needs. They do get booked up. Which is a good sign. Nancy Hirsch

Our dog Ollie suffers from crippling separation anxiety and with RTO we needed to find a solution…read more He absolutely LOVES the staff and we're able to go to the office knowing he's well taken care of!

We used Krista for a bit in 2019/2020 as she claimed to have experience with high energy and…read morereactive dogs. I'm writing this today as I came across an old video from our doggy cam of her man handling our dog and therefore felt the responsibility to share. All was fine until one day I received a call from the owner saying she's locked out then proceeded to blame my high energy dogs for her lapse of memory to account for the keys. The tone of the call seemed exaggerated for the situation that occurred but everyone deals with things differently and I dismissed it. I drove 50 miles back from work to bring them inside. She then communicated my dog needs training and she can't handle her anymore. It seemed a bit abrupt as communication prior to this seemed very passive about my dog being reactive and barking frequently, but never to the point where I felt she didn't have a handle on the situation. It's then when I found the video...She grabbed my dog by the collar, ripping her out of her kennel, lifting her high on her hind legs, and held her by the neck to dress her for the walk. My other dog has high anxiety and you can see the fear in her body language. I am not dismissing the fact that my dog was tough to deal with. She was a rescue that was found abandoned with her litter, and last one to be adopted. She is very reactive to other dogs , very vocal, very high energy, and at the time she was very much a puppy with additional puppy energy. We ended up spending thousands of dollars on training for her throughout her life, but it never truly resolved her problems. We now learn how to cope with them. (We love her to death, but she's not for everyone). I'm selective with who I choose to care for my pets because of the personalities that they bring and I trusted Pet & Home Pros to take care of them knowing the experience that was advertised. During initial meetings, I was reassured that there was plenty of experience with dogs similar to mine and that there should be no need to worry. I really wish Krista would have quit watching my dogs before it got to the point that she needed to manhandle them in order for her to do her job. I will not post the video here, but I wanted to express my warning to dog owners with high energy or reactive characteristics to reconsider this organization.

We've been using the Pet & Home Pros for almost a year now and could not be happier with the level…read moreof service and care they give our lab, Havana. Our dog is a rescue so she can sometimes exhibit shy/aggressive behavior around strangers, but becuase of the trust Krista & Ricky have established with her, she's excited and happy to see them for both walks and daycare. Krista is also very flexible with last minute add-ons and cancelations. If you're looking for a trustworthy dog walker I would definitely recommend this company.

Another great Chicago Pet Sitters experience! Both Cathy and Kellyn went all out to make our cat…read moreJinx feel loved an secure while we were away. They both sent us such cute photos to show us that Jinx was having the time of her life, and probably will be disappointed that we don't lavish her with that so much attention on a regular basis.

We just had our first Chicago Pet Sitters experience and we are beyond thrilled with their service…read moreand relieved that we found a pet sitting company as detail oriented, friendly, and reliable as they are. We went on a long weekend and Rachel came 3 days in a row to watch our cats. Here's what I loved: An app notification when they arrived The ability to chat with the sitter separately from the admin team A very detailed report of the visit Tons of pictures - not just of the cats but of their water bowls, food bows, and litter box Rachel went above and beyond by bringing some packages up to our apartment - we live in a 4th floor walk-up so that was totally appreciated I have pretty bad anxiety so travel has always been tough because I worry about everything going wrong while I'm gone but that is all out the window because now we've found Chicago Pet Sitters. Not sure how we've survived without them before. A+. 5 stars. 100% recommend.

Stopped by here to find a lil gift for my cousin's kitties and some treats for my cat…read more Its adorable in there, service is nice, and there is a descent amount of healthy options for cats and dogs.

Recently, I had stopped in to purchase more cat toys since Brian, cat, really enjoyed his toys. He…read moreliterally ripped apart the toy with catnip in it. The little yarn balls are the perfect size to play with. The independent store has a great selection of cat toys and food. I really can't speak about the other sections..... The staff has always been friendly and helpful, if I need assistance. I would highly recommend this store. I certainly will be back.

I am writing to express my appreciation for your professional staff and their commitment to…read moreproviding such exceptional care for pets. It is clear that you prioritize the safety and well-being of the animals, ensuring they have a wonderful experience socializing with other dogs. I highly recommend Bow Wow as a safe and reliable

Our dog, Harper, loves her time at Bow Wow! She is always pulling to get into the group play area…read moreas soon as she arrives. Booking a reservation is easy and seamless and the communication from the staff, if needed, is great. I love that you can add a la carte treats and services like peanut butter kongs, chew sticks, etc. during their stay. I highly recommend Bow Wow!

This was my first time coming here and they did a GREAT job! she handled my puppy with care and was…read morevery friendly. From the time I walked in until i received my dog back, ALL staff members was friendly and had NO attitudes. It was a last minute appointment and they didn't complain squeezing us in. This will be our new home salon and I've been telling everyone, even my uber drivers to take their pet there. Also, my dog was VERY matted. She feels really nice now.

We've been going to Salon Dog since getting our Golden Doodle in 2021, every 7-8 weeks like…read moreclockwork. They always take their time, give the best doodle cuts, and care for our pup so well that she runs right in, tail wagging. Every appointment ends with the sweetest text--"your baby is ready"--and she comes out not only with a perfect cut but also a cute bandana or bowtie. If we weren't moving, I would never even think of going anywhere else. Salon Dog truly is the best--patient, loving, and incredibly skilled. Early on, when our pup had to be shaved once (new doodle parent mistake!), they took the time to kindly teach us how to prevent matting, and we've had little to no issue since. We'd give them 100/10 every single time. Kinzie already misses you--thank you for everything!