Zero stars should be an option. I placed a time-sensitive order with Edible Arrangements, and it…read morewas either assigned or accepted by this store without my knowledge, because apparently the other stores did not have the product. I made it explicitly clear that if they could not meet the delivery timeframe, I would cancel. The store initially told me they did not have the staff to meet that timeframe. I reiterated that timing was critical. They said they would speak with a manager, then called me back and confirmed they could meet the delivery expectation. I relied on that representation. They did not perform as promised. The order was delivered late, and they failed to notify me of the delay, which eliminated my ability to cancel or make alternate arrangements. The timing and the surprise were the entire purpose of the transaction, and their failure defeated that purpose completely. I also expressly instructed them not to contact the recipient under any circumstances because it was a surprise, and they ignored that instruction and the recipient was contacted anyway. When I attempted to resolve this directly with the store, the situation deteriorated further. I was met with discourteous and dismissive behavior, and the manager changed his account of events multiple times during the same conversation while contradicting what had already occurred. Rather than taking responsibility, the store deflected blame to me first then the corporate office and refused to correct the issue. Corporate contacted the store on my behalf during escalation, and even then, the store refused to issue a refund and instead offered a partial substitute that does not address the failure. That response confirms this is not a misunderstanding. It is a refusal to take accountability. This was: A clear promise to meet a time-sensitive obligation A failure to perform after confirming that obligation A failure to notify of a known delay A complete defeat of the purpose of the transaction A disregard of explicit delivery instructions And a refusal to correct the issue even after escalation I am now pursuing further action based on how this was handled. If timing, reliability, or basic professionalism matter to you, I would strongly recommend you reconsider using this location and seek an alternative.

I have placed multiple orders from this location since my parents moved to Cumming in 2020. They…read moreoriginally got rave reviews so I continued to order. Unfortunately my last 2 orders were not good at all. I ordered fruit, cakes and flowers for my mom's birthday in September and she seemed disapointed when I asked her about her gift. My dad told me the flowers came all wilted. I decided to give it another chance for my dad's birthday and Thanksgiving. I sent a large arrangement and upgraded to half of the strawberries being chocolate dipped. I was told by multiple family members to please not order from them again. The fruit was sub-standard, only a few strawberries had any chocolate at all and those that did had only the very tip dipped, not even half the stawberries. Save your money. I will not order from here again.

B ordered some marshmallows from here…read more It was such a sweet surprise! You can't go wrong with hot chocolate and marshmallows. These tasty treats are made with quality ingredients and are super fresh. Placing an order online was straightforward and they were delivered neatly. Biting into one of their marshmallows is like biting into a cloud. They aren't overly sweet, which I appreciate. These make wonderful gifts too. Thank you B!

What a cool concept and yummy treats. So perfect for a cold winter night. I just wish they had a…read morebit more snack options that could pair with the hot chocolate and marshmallows. I also love the look of the truck. Great job, guys!

Yummy coffee and sandwiches! Parking is super easy. And I'm just overall so excited for more coffee…read moreshops in my local area that I can come at work at.

Really cute coffee shop that I randomly drove past and had to check out. There was a really long…read moreline and I'm not surprised considering how good their coffee was. I got an iced latte with oat milk, lavender and vanilla. It was very good! I also got a coffee cake and was pleasantly surprised. Decor can be a little random the more you look at everything, but I loved the vibes Barista was super nice too !

Rendezvous Cafe is such a gem in Cumming. Their pastries are baked in-house daily (and you can…read moreabsolutely taste the difference), and all of their sandwiches and café offerings are made fresh to order. Everything feels thoughtful and high quality, not rushed or mass-produced. On top of that, their customer service is phenomenal -- friendly, welcoming, and genuinely happy to help you decide or make recommendations. Their seasonal drinks are always on point, especially the Valentine's raspberry truffle latte, which was chef's kiss. Cozy atmosphere, delicious food, and the kind of place you want to keep coming back to. Highly recommend!

This place I thought would be amazing with the reviews but I'm genuinely concerned. The system in…read morethe cafe is weird everyone is scrunched up I didn't feel comfortable talking because we were so close to the other table. Ambiance is way too crapped if you're claustrophobic you're probably not going to be able to stay here. System is whack because the drinks aren't on the menu you have to GET UP and go up and figure out what drink you want. Then they can only make it one way you can't asked for something cold/hot. Not to mention the floors were nasty, tables not wiped, and in general I hated the experience. The food looked like something you heat up in the microwave. Specially the croissant because it looks like jimmy deans croissants from Walmarts freezer section. Then to top it all off there was a 12-14 INCH HAIR PIECE In our food. I was disgusted. The chai latte tasted like straight up cold milk with some cinnamon on top. I've had tons of chai in my life but by far that one was the worst. I wouldn't come back and I pray that they get everything back in order. I see the business owner replied to my review. I will like to say as a customer if I share a review then I truly believe that things should be fixed, not excuses or "seen footage". If I had Gotten all the way up and went to the counter and said "I just found a 12-14 hair piece in my food" things still would not have changed due to us already being done with our experience and wanting to leave . Now with the cleaning situation there was tons of food under the tables and the tables weren't wiped. No one came to clean at all so the comments on the cleaning was way off for me, everyone was working BEHIND The counter. I also believe with the drinks I am not talking just about the Tiramisu Latte. I originally was not planning on getting the Tiramisu but when I asked for something else hot they said only iced. And no it is not a personal preference of a Chai latte a Chai latte should not taste like cold milk with cinnamon dust. Thank you for taking time to reply to my review. We also did NOT finish our food and the "seen footage" accusations is a bit harsh. As a Yelp Elite member it is important to be 100% REAL with my reviews. I take passion and respect for every business out there but I genuinely am concerned, especially with how defensive the owner is to my review. The rude server at the front also made us not feel comfortable coming up and doing something. Now seeing how the owner is acting I am even more worried.. A chai is suppose to be BROWN not PURE WHITE. If you truly looked at the footage you would've seen me pull that long hair piece out.

This is the most amazing ice cream shop! It is not only beautiful and clean, but the ice cream is…read moredelicious and there are SO many flavors to choose from. It is family friendly and they even have outdoor games and seating. The service was wonderful, and staff is great! The absolute best!

This little gem of an ice cream shop is tucked into a blind corner in the strip center so you…read morereally have to know it's there, but once you do, you will be hooked! I LOVE their ice cream, and especially their milkshakes. Tons of flavors, and service is always A+. The shop is decorated so cute, and it even looks like they can host a small party. Bathrooms are always very clean. They have a few tables out front to enjoy your treats and the nice fresh air. There is a kids game and play area as well.

Such a cute place to eat. Fresh flowers and water on tables…read more Went for breakfast and found indoor and outdoor seating available. Sat outdoors in perfect weather. Service was friendly and quick. Servers were welcoming as we entered AND everyone said goodbye or thank you as we left. Top tier hospitality. We tried BEC and french toast. The french toast came with diced fresh strawberries and syrup. The french toast was on the crunchy side. May have been overcooked. If you don't like soggy french toast this is your spot though. Good flavor! The BEC is basically bacon, egg and gruyere cheese on a fresh, fluffy croissant. 2 cold, fresh orange juices complimented the meal. Coming back for the BEC and the quaint ambiance. Try it out!

Nido Cafe has some amazing food and seriously tasty coffee! The customer service is great, the…read moreatmosphere is wonderful, and it's owned and operated by a wonderful Christian family, including Deacon Sylvester "Sy" Nease, who genuinely loves serving the community. Definitely recommend grabbing the Nido Burrito if you stop by!

This is my favorite little coffee shop!! The coffee is always super fresh and hot and the breakfast…read moresandwiches are to die for!!

Frequent customer, once in a while they mess up the order. Today, 16 oz coffee w/ 2 shots and…read morecream, when I got home they had forgotten the cream and, most likely, espresso.