I had a very unfortunate interaction with the owner. I had a less than satisfactory experience with…read moreone of the massage therapists, it was a very strange massage and was unlike anything I had previously experienced there. First the essential oils placed under my face gave me quite a migraine. I have a herniated disc in my neck which I acknowledge that sometimes that could be an issue but for me this has never been a problem during massages. For some reason she placed several, and I mean several, hot towels on my neck which was immediately pretty painful as this was heavy to be placed with heat on a herniated disc, no matter how healed. Then she quite literally covered me in lotion, like a ridiculous amount where I couldn't even get dressed, barely touched me and ran out of the room, almost before I could even ask her for a towel (I was literally drenched in lotion) and before the session was supposed to be over. So I was left in more pain plus a migraine with a shortened session and covered in lotion, and I did notice that she didn't greet me afterwards to offer me water and make sure I'm doing good like they usually do here. This was all very strange and bizarre, but I assumed maybe this had to do with inexperience and wanted to leave feedback as to why this wasn't the best experience, especially since this is a luxury service that wasn't cheap. The owner called me the next day, and she was genuinely one of the most hostile and unpleasant people I had ever talked to. I am not a confrontational person, and I do think I was being reasonable in leaving feedback. She called me and told me that there is absolutely no way that any of this happened, and that she "welcomes me to not return". I told her that this was unfortunate to hear because I had such positive experiences in the past there, to which she told me I didn't go there enough times to have that much of an opinion. She kept telling me that I am more than welcome to not return, and at this point I wasn't going to but I just wanted her to tell me directly that she was banning me from returning for having a negative experience. She was avoiding saying explicitly that I could not return, but she kept insisting I was welcome to go elsewhere. I told her I would probably leave a review of the situation, to which she said "well that's not very nice of you". I told her it's not very nice to ban me for expressing concerns with my session. She hung up the phone abruptly, and the next day another staff member called and offered to reschedule me with someone else. I politely declined. I also want to mention that the ramp to get in the door is extremely inaccessible, I am a wheelchair user and it's borderline hazardous the way it is oriented. If I am to open the door, I have to be on the ramp which is difficult, or the door will push me down the stairs. If you use a mobility aid or have chronic pain I would not recommend, not because of the staff but 100% because of the owner.

I was asked to arrive 15 minutes early to fill out paperwork. I got there and the paperwork took me…read more1 minute. It should be electronic (not paper) so I can fill it out ahead of time. I had a 1-hour deep tissue massage with Megan W. When she brought me back to the room, she reiterated what I had written down on the intake form. My goal was to get the knots out from my shoulders, back, and calves. After about 10-15 minutes, Megan asked me about the pressure. I said she could go firmer but I didn't notice a difference. I was hoping she'd get the knots out but the massage was relaxing. Shes also very professional. Before my appointment, I received 1 phone reminder and 3 text messages (before I typed STOP because I didn't need another reminder).

Co2 Laser. The whole staff is amazing and procedure was pain free. I was nervous at first but all…read morethe beautiful ladies make you feel so special and comfortable. Thank you ladies!

I came here seeking treatment for acne and purchased multiple services, including facial treatments…read moreand CO2 laser sessions. Unfortunately, I did not see improvement in my skin. During this time, I also consulted with a dermatologist and began a prescribed treatment plan. Based on medical guidance, I was advised to pause additional facial and laser procedures. Because of this, I was unable to use some of the treatments I had already purchased. I reached out to the clinic to ask about options for unused services, but was informed that refunds are not provided. I was told they would follow up, but I did not receive further communication. This experience was disappointing, as I was hoping for more flexibility given the circumstances. I recommend clarifying policies in advance before purchasing treatment packages.

Besides being so nice,Jessie is so talented! Color or cut, you can't go wrong! Thank you, Jessie!read more

Had a great experience at Salon Tre Bella with Courtney! She transformed my dry damaged hair to…read moresleek and healthy looking! Would highly recommend her. She gave me pointers on managing my mane. Very friendly and a nice clean atmosphere!

This is the best place to go for BioTe pellets. They are informative and take time answering g all…read moreyour questions. Dr. Evangelista is the best! I have referred family and friends and they all love him. I have been a client since 2018.

I've been coming here for years now, and so happy for it. They have the best staff and amazing…read moreservices. The spa is clean and bright, and the services are always evolving. They truly keep adding the latest and greatest treatments. They listen to my concerns and help find the right solution while taking a holistic view of you as an entire person. He talks to you about the root cause of your issues and considers all aspects of your health. What is especially special about Dr.Evangelista is that he has the eye of an artistic genius and is able to work his magic in a way that no one else is able to. I've tried so many things over the years and always have been happy. He's done an amazing job for me. If you're not sure and this is new to you, they do run a lot of promotions and specials - keep an eye out for them or just call and inquire. I can't say enough positive things about Dr. Evangelista and his team. They have truly helped me look and feel Ajeless even as I gotten older. 1000% recommend!

My mom and my sister go here regularly and so I decided to check it out. The inside is pretty nice…read moreand I went to do a pedicure and manicure. I liked my pedicure. I will have to say that when I did my manicure the woman made my bed of my nails visibly bleed. This was really concerning to me bc she was using the nail drill and she grabbed a paper towel and started wiping my blood off my nails and then the nail drill. My immediate thought was what if this happened to someone else and they had a bloodborne disease- it's just unsanitary and it's good to maybe use a lower setting or be careful with these tools. Of course this wasn't intentional and she apologized and I'm assuming they knew to fully clean the drill after they were done with me. But I did like the end result of my nails but just this bleeding scenario really freaked me out . Since my family likes coming here I might return someday and maybe give a better review but I don't know how soon that might be considering today

First I made an appointment for gel polish removal and a basic mani and pedi and a spa pedicure for…read moremy step daughter. I don't think they got all the gel layers off of my nails before polishing because the polish job was crappy. It was uneven bumpy and streaky there was even polish on my skin. The pedicure was basic but it seemed like the spa pedicure was no different than the basic I got and I paid more for the spa pedicure. I had hopes that this place would be good based on the previous reviews but it ducked and I will not be going back.

I have been a member for years. I enjoy a membership service that allows me to prioritize…read moreself-care. There were leadership changes early this year that I was hoping to push through but unfortunately it's not something I can continue to support. The new owners have implemented a new tipping system that costs the customer more money versus putting more money into the pockets of the service provider. All of my favorite people have left, which is usually a reflection of management. When my service provider is running late, I'm never told in advance. Unfortunately, I have to be on time and if you aren't on time that eats into your service time. Appointment after appointment I'm left waiting for services to start on time. Something I have noticed with the n current leadership change. I have shared this feedback with Massage Envy staff as well. Hope they listen or they will continue to be impacted by customers looking for a new place.

I had a very nice facial and my Mom had a great massage - they even moved my Mom's appointment up…read moreso we could be seen at the same time when we arrived - seamless customer service. Everyone was very friendly and the waiting area is very comfortable. My aesthetician was knowledgeable and made me feel very comfortable. Overall, a great little spa experience, and we were able to use our gift cards easily, even though both were over a year old. I would return.

I want to give this location 5 stars for their selection of products, and cleanliness but I have…read morenever had a good customer experience here. I shop at Ulta not for myself, but instead for my teenage daughter. Each time I come in sans makeup the employees take one look at me and keep on going about their business, today was no exception. I made eye contact with several employees while looking for the Wednesday blush palette and each of them turned away. After awhile of not being able to locate the item I approached 4 employees that were chatting near the entrance to inquire about the product. All 4 looked at each other like "you're it" before 1 finally lost and said she would look in the back. She was thankfully able to find it and my daughter and I quickly checked out. It's frustrating to be treated this way each and every time while I see other customers being helped right away

You are greeted as soon as you walk through the front door and everything is very organized and…read moreneatly placed around the store. The workers are extremely kind and friendly and they're always there to assist you if you're ever looking for a certain brand or product. It is a smaller location compared to many others but still great for shopping!

Best dermatologist and med spa in town! I have been seeing Dr. Iacco and Leah for years. They are…read moreso kind, listen to my concerns, and provide the best options from a medical and cosmetic perspective. Dr. Ganger and her MA, Sara, are great. Sara is the first person I interact with for my skin checks (annual skin cancer and mole check). For my cosmetic visits, it's the same process when I'm getting Botox. I absolutely love Leah. She is my go to girl for hydrafacials and laser treatments. She is amazing! Great at was she does, explains the process so well, kind, and I love talking to her. I have been to the Wixom and Ann Arbor locations too. Plymouth by far has the best group of people!

I had a great experience. Dr. Iacco and staff are all very…read moreprofessional, with excellent communication skills. All are very knowledgeable, competent, and kind.

I had an amazing experience here! This was my first time going in, and my first time receiving lip…read morefiller treatment. I had nurse Natasha and she was fabulous. She answered any and all questions that I had, made sure I was comfortable the whole time, and overall did an amazing job. I was very happy with the results of my lip filler. I got 0.5 ml (the smallest amount I believe) and it lasted much longer than I was expecting. This is definitely where I will be going for any future treatments!

Thank you Paige for an awesome facial. I thoroughly enjoyed every minute. Urban you is a friendly…read moreprofessional spa.

Had a wonderful, relaxing, refreshing facial with Jessica. She was considerate of my needs and…read moreskin concerns. Can't wait to go back for additional sessions.

Amber is the absolute best. I drive all the way from Utica, MI to see Amber for brow waxing. She is…read morethe only person who's ever waxed my brows to look identical and the shape I want them. Recently, I received my first facial by Amber and it was a phenomenal experience. I look forward to getting more facial's in the future.