I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

Review #1,077 Posted on 6.17.26…read more We came here on Monday the 8th to grab some local coffee when in town for my buddies 50th in Austin. We stopped in after some coffee nearby and my wife and nephew looked around for a bit and tried on a bunch of different jewelry while there. The pricing here is very affordable, and the customer service was excellent, they were there to answer any questions you had, but no to overbearing on your pressuring you with anything. We learned afterwards that this was the original flagship store, kind of a cool detail. I would recommend this spot to anyone, it's very affordable and had lots of options too. As a bonus there's a coffee shop inside also, they've got snacks/treats to go along with the coffee options too, I'm guessing people stop in here for coffee just by itself.

I've been wanting some Kendra Scott pieces for some time and I finally purchased a pair of…read moreearrings. I decided to order online and pick up at the flagship store so I could check out more pieces and their cafe. Parking isn't the greatest but that's South Congress in general but they do offer valet. I'm big on customer service and I can say my experience here wasn't the best. While the store was slightly busy, workers can be identified in white button ups and blue jeans. Had I not flagged someone down for my pickup, I probably wouldn't have been serviced. There were several employees standing and observing. The store itself is beautiful with pieces on display. They also have different sections for engraving as well as a color bar. From what I read, you can customize your own piece by selecting your metals and gemstones. I was interested but again, no one really cared to assist me so I decided against it. After picking up my order and making it to the car, I decided to check out my earrings. Luckily I did because one of the earrings was actually broken so I decided in that moment to take them back and get another pair. I explained this to the first worker I encountered and she went to get me another pair without a problem. However, the lady assisting me at the register with the exchange (who was the same lady I'd just picked up my order from) actually retrieved pliers and attempted to fix it. After a few moments, I had to tell her that I didn't want this pair fixed but a brand new pair considering I literally just purchased them and didn't have a chance to "break" them myself. After that, she agreed and simply swapped the earrings. The line for the café was long so unfortunately, I was unable to try it. I love the pieces offered and the community partnerships Kendra Scott has but customer service could be better.

Small store with a great selection of hats and accessories. The staff are friendly and…read moreknowledgeable. I found a great Stetson felt hat and an accompanying pair of bands to dress it up. The staffer attached one of the bands for me and threw in some padding to help me resize a hat that I didn't even buy there! Prices are competitive.

Great selection of hats! They have straw and felt, different colors, shapes and price ranges…read more We got our very first hats today, similar color but different shapes. The girl that helped us was very insightful and helped finding the right fit. They have a lot of decorations for the hats (and home!) They also have complimentary services for the hats purchased through them, as well as 3rd party hat services at a charge.

Wonderful customer service, great jewelry and always an easy, enjoyable experience. Would…read moredefinitely recommend!

My best friend and I decided to treat ourselves on our recent trip to Austin and get matching gold…read moreplated initial bracelets! The team here was really sweet and helpful during our purchase. We instantly loved these cute bracelets and they fit very well, as well! So so cute, and definitely recommend getting one to match with your bestie!

Just went to Ramblin' Rose for the first time and LOVED it. Awesome selection, the prices are…read morereasonable and got myself an amazing Led Zeppelin T-shirt (my favorite band ever).

From the owner: Women's Clothing, Local Jewelry, Local Artistsread more

Google gun piercing vs needle and you will find out like me why the mall trap of piercing is doomed…read moreto get an infection. Also if you are bringing your kid (minor) make sure you have a copy of their passport/birth certificate, or state issues id. Anyhoo.. nice folks, clean place, good relaxing vibes. We walked in mid week in Dec. No appointment a bit past lunch time. Its in the same shop area as la la land coffee off congress. We went mid week knowing there was a 15$ discount for non weekend days. Our 1st time with needle piercing. The longest part with a minor in needing documentation of a gov/ state ID. Seriously TX.. it seems like theres more laws around minors getting their ears pierced or gender bathroom drama vs gun ownership.. insane. Not STUDS fault. Nice folks who helped us feel comfortable right from hello, helped us pick out flat back studs for my daughters 2nd piercing. All in was about 170.00ish. $50 per ear then the flat back studs $35ish for each. Pain level 5 out of 10 (10 being worst) with the needle method vs mall gun 8/10 says my middle school daughter who gets very anxious quickly. She said is was just a pinch like getting a flu shot. All in all we'd go back. The piercer was very good with infection control (i work in the medical field). They marked the spot and wasn't rushing when we decided on the optimal spot. Paperwork took longer than the 2, 2nd hole piercings. My daughters eat wasn't red hot like the blunt mall gun post needle procedure. Id go back to get more piercings even with the cost being a lot more than the gun piercing method at the malls. Would be super fun to come with friends to get the ear dazzled and take home a bit o Austin.

I had the pleasure of meeting and getting pierced by JAX. JAX was awesome , professional,…read morepatience, knowledgeable and kind. She also recommended piercing jewelry and different piercings that made my ear design Amazing . If you check out this location I highly recommend JAX she ATE with all my piercings.

East side of DT ATX across the Whole Foods. You can park in the Whole foods garage (just buy a…read moresnack) and the garage will validate up to 2hrs. Look for the small signage for the shop entrance. Nice friendly no pressure staff. They charge 14.00 I think if your bracelet fell off (even if you didn't get it from them) which happened to mine. Then I added another.. why not. Super quick. In and out in less than 10min. They have rings, necklaces and other classy dainty jewelry to choose from. Check them out! Very reasonable prices. I got the 14k overlay 54$ and a charm 16$ to layer. They have 14k if that's your jam.

My girlfriend and I celebrated our 6 month-aversary here with getting each other permanent…read morebracelets. The selection is pretty typical from what I've seen at other permanent jewelry places but was also a nice little shop with other pieces of jewelry that we both thought were very nice. With the reservation, we were in and out within 15 minutes and overall had a lovely experience. Would definitely recommend if you are looking for permanent jewelry at a decent cost or just some fun or unique additions to your collection!

Amanda was the BEST!!! Will definitely will come back. Love their service and pieces and the…read morelocation on South Congress is amazing!

I loved my visit. And I am obsessed with my piercing! I went in for a double conch. A little bit of…read morea wait. But it wasn't too bad as there were two people ahead of me. Once it was time for my appointment we picked out the jewelry and the lady at the front was super helpful. I told her my vision. She placed the earrings to my ears so I can get a good look and make a final decision. Then it was piercing time. Huge shout out to Kat!!!! Girl, you need to do ALL of my piercings. Because working with you was great!!! Deciding placement with Kat was fun and easy. Talking to her was super easy and funny. Everything went beautifully. She's very good at explaining what to expect and when. Very detailed and knowledgeable. I personally loved every second. I'll be back and I hope I'll be with you when I do! I think the work done was super cute! And worth the wait.