At first, I didn't plan on writing a review. However, after looking at the diamond pendant setting…read moreI received, I felt I needed to share my experience and warn anyone considering custom jewelry at TD. I traded in an existing bracelet and ordered a new diamond along with a very simple four-prong pendant setting. The salesperson who assisted me took photos of the exact design I wanted and told me it would be ready in two weeks. I paid $800 for the setting alone, which is already quite expensive for such a simple design. When I finally picked up the pendant, the first thing I noticed was that the bail was completely different from what I had requested. They replaced it with another bail, but honestly, the replacement looked even worse than the first one. Did they really think I wouldn't notice? I went back and told them that the bail was unacceptable. At that point, I hadn't even noticed the defects on the setting itself. Below are photos of the pendant design I requested and the defective pendant I actually received. You can judge the quality and workmanship for yourself. To be honest, if a jeweler cannot properly complete a very simple four-prong setting for a 5.4 mm diamond, I don't think this is a place worth spending your money on. This was not a complicated custom design or a difficult project. I expected basic craftsmanship and attention to detail, but unfortunately, that was not my experience . There is another issue I experienced, but I prefer not to include it here. I just want to advise others to be very careful and thoroughly inspect any jewelry you purchase from this store.

I should have read the reviews before coming here to sell my jewelry, but I had two of my small…read morekids with me and needed one more quote. I come in and was a lady came out from the back and greeted me with a big smile. Inside they had a table in the middle with lollipops & water bottles. Another lady told my son he can have a lollipop. So I thought okay they are very polite here. Mind you I went to 4 other places and was comparing prices to sell my jewelry. I told her (lady in a baby blue shirt with her hair up on 3/30 @ 11:40am) that I wanted to sell my bracelet but wanted to see how much I would get first. She broke down 3 different possibilities how much it would be for 14k, 18k and 24k. I appreciated this because the other 4 places did not do this. She asked if I wanted to test it and I said yes. She places my jewelry in a dark gray/black box right behind her to detect the gold in the bracelet. While we were waiting for the results she turns to me asking me about my baby & smiling. After that was done she told me how much she would buy it and after finding out the quote I politely said oh okay thank you so much but it's okay I won't sell it. She asks me "you don't want to sell it?" I said "no I don't want to sell it but thank you." I put my hand out above the glass case and she tosses my jewelry in my hand and gives me the silent treatment and doesn't say anything. Her demeanor and body language totally changed. Not sure what that was about but all I can say if you plan on selling your jewelry, go anywhere else but here. Super rude especially doing that in front of my children!

This gentleman KenTu is so kind and very knowledgeable! Absolutely no pressure…read moreAnd great merchandise!! I drove all the way from Concord from a recommendation !!

I've seriously been on a hunt for lavender jade bangles for a while. I love the story behind jade…read moreand it's meaning and culture that it holds. I'm so happy to have found this jeweler. The gentleman that was running the store earlier this afternoon was nice to help me pick out this beautiful lavender jade bangle. It's quite tough to put on by myself so he had to literally put some lotion and shove the bangle on. Haha! It was no problem at all tho. Glad he helped me! :) He told me never to take it off because it's healing properties and it helps the body. He told me he wore his for many years and never took it off wow! I'm shocked that jewelry can last that long born Filipino and raised in America people would think that sounds ridiculous. But I don't at all. Everything about jade is absolutely beautiful! Happy 2020 y'all! May we all prosper, have good health stay true with positive vibes :)

It's a good pawn shop to go to when you need a cash loan, and you can retrieve the gold/pawn items…read morewithin 4 months. Unfortunately, I could not make enough money to get my items back when I started working from home with the loan amount. The fee rate is high after the 4-month period. If you use the 10-days "grace" period after the due date it is even higher, and there is an extra big amount too as remote fee if you pay remotely, that is, by signing in to the account. You need to bring cash to get your items, as they do not accept checks or a debit card for loan repayment!!!!! Pawn wisely, and bring the items home within 4 months, and this a good option. I sold a gold chain last week, and they gave me a good price.

I want to thank the security guard (Adam) for being so kind, respectful, and professional. He…read moregreeted everyone with a positive attitude, treated people with respect, and made me feel welcome and safe. Great customer service and an excellent example of professionalism. Thank you for your outstanding work!

Amazing customer service. Family owned company. We will definitely make this our new Jeweler.read more

IMHO Needed a new…read morewatch battery. Every repair shop or jewelry store in Eastridge quoted $15 for a replacement battery...until I walked into Classic Diamonds & Jewelry. The young lady took a look at my Skagen watch and quoted $10. She said it would take 10-15 minutes. In reality, it was probably five minutes. I didn't get her name nor did I get a receipt. But what I got was exactly what I wanted; friendly service, a fair price, and a working watch!

My favorite jeweler ! When you find a dealer that's honest you won't want to go anywhere else!read more

Billy and TQ are the best in the business around here! They are friendly, helpful and super…read moreknowledgeable. I brought in a heart moissanite looking to set it as a pendant. Prior to coming here, I tried to do some research at home on different types of settings to no luck. Billy immediately pulls up many samples and gave me an explanation of what each settings would look like. After about 10 mins, we settled on a details and I opted to skip out on the chain until the pendant was completed. When it came time to pickup, TQ helped me decide on some chains that would compliment the pendant and I absolutely fell in love with it. We opted for the cuban link vs the rope chain. The piece is absolutely beautiful and my family was in awe of its beauty. I wanted to thank both Billy and TQ for making this a memorable and seamless experience. You know who we'll be going to when we're looking for our next piece of jewelry!

Love this gold store! The staff is very nice and is always willing to help find you the right piece…read moreof gold for the right price. They always negotiate prices with me and my mom. We make sure to stop by Kim Anh first before all other gold stores in the mall. The prices are the best and the selection is very good. I have had many piece of gold fixed because I am very hard on my jewelry and clasps wear out over time. They fix items quick and the workmanship is always top notch. I highly recommend coming here to buy, sell, or fix gold.

Great customer's service great price many designs to choose, convenient for me to shop there.read more

We were referred to this jewelry store from a store that sold clothing specifically ao dai. My…read moresister was looking for jewelry for her wedding. The ladies greeted us as soon as we walked in. We told them who referred us and they said they were waiting for us in a friendly giggling tone. They had jewelry already picked out for us to look at which saved us a lot of time. My sister wanted to get earrings and a bracelet. She ended up only getting a bracelet only because the earrings weren't really her style. We spent about an hour in this store trying on jewelry. The ladies didn't pressure us a rudely manner. But in the end they did say get it if we loved it. The store was clean and there was a lot to try on. Every piece of jewelry was unique in its own way. We would definitely come back here.

The ladies here are the sweetest! They definitely do not pressure you to purchase anything at all…read more Super friendly and welcoming! They got a lot of great jewelry and I love it! They are so sweet and welcoming, gave a lot of feedback as well. I bought a few pieces and will definitely buy more!

During my visit to this establishment to purchase a necklace for my nephew, I encountered a series…read moreof discriminatory practices. Despite my request for assistance, the staff persistently ignored my needs and was staring at us up and down. Furthermore, they repeatedly asserted that the price was excessively high. This store's conduct is unacceptable and constitutes discrimination.

Fiance bought my engagement ring & matching wedding band here. Co Ngoc is very knowledgeable and…read moreusually only carries the highest quality of jewelry. I personally didn't want a diamond for my engagement ring. I wanted a color stone. However, she didn't carry any morganites so she suggest this beautiful champagne diamond that has a beautiful tint of color depending on the lighting. Sometimes it's grey, pink, purple, yellow...I can't quite put my finger on it but I love it! The engagement ring & wedding band set was less than $5k. She did let me try on a beautiful 1c brilliant diamond (plain band), that thing was $15k. It was incredibly gorgeous but not for me ^_^