Kelly's nails & Spa is an amazing place to relax. Kelly the owner has been doing my nails for 20…read moreyears. I have followed her on her journey from one salon to another. A few years ago her dream came true to open her own salon. In my 20 years I have never had any problems with my nails. Kelly holds a high standard for all her nail technicians and good customer service is on the top of the list. Everyone deserves a little pampering and you can find that at Kelly's nail salon Ramona Reno

I'm genuinely so disappointed -- this is hands-down the worst nail salon I've ever been to. The…read morewoman doing my nails was openly rude, literally calling me names in another language to the girl next to her just because I asked for another coat of polish. My nails were bumpy, and she started painting over them while there was still dust on my hands. When I asked if I could wash my hands first, she acted annoyed. Then she actually grabbed my phone out of my hands while I was adjusting the volume on my AirPods. completely unprofessional. To be honest, I've never had a good experience here. And I'm not the only one -- all of my friends who've gone have been treated badly too. I used to go to Kelly's before I found beauty times, but I got a gift certificate and thought maybe this place deserved another shot. It ended up being even worse than I remembered. Please save yourself the stress, and tears, and go literally anywhere else.

These people don't understand what you want or need, I was there 2 months ago asked for a regular…read morepedicure Gel manicure the guy gave me the opposite that's not what I asked will never go back there again

I dropped in for a pedicure. Wow! They did a great job and very friendly! Several chairs! I'll be…read moregoing back!

Everything was great from start to finish! Very professional and always punctual. So many nail…read morecolors and designs to choose from. I've been a client for about 6 months, this is by far the most professionally run salon I've been to. I see Anny , who is a little angel!

Waited 30 minutes for our scheduled pedi appointment to begin. One of us was started as the other…read moresat waiting. Once they got started the person seemed to be rushing and clipped her toe by mistake, leaving it bleeding. No conversation, no introduction, just did the pedicure and that's it. Cuticles were not really cleaned up, feet were still rough after, toe nails had sharp edges. Later that day one toe color was already chipped. Beautiful space, but lacked the personal touch and was not punctual regarding appointment time.

Such a beautiful place! Very clean, nice atmosphere (good music - a lot of salons I've been to have…read morecrap TV playing too loudly... not this one!) Good massage during the pedicure, and a 3 minute massage after as well (many salons now skip this unfortunately). My nails came out very nice as well!

Gel did not cure.... Returned and they fixed it and provided a gift certificate. Glad I went back,…read morewas initially frustrated, but their customer service was appreciated.

I have been going here for years just for pedicures. My last two times were awful!!! Saturday July…read more18 2026 I went with my girlfriend and was so rushed. I flinched a couple times because the girl dug so hard on the side of my toes. My toe nails are uneven and very short. I'm so disappointed! The polish is not shiny either. Each time I was asked to put my foot in or out of the water it was rude. I probably won't go back again unfortunately

Waited 30 minutes after scheduled appointment and no apologies given and was rushed through. I have…read morebeen a loyal customer for 13 year. Very disappointed

Was able To get in before they closed for a quick mani. Had a great mani with Khanh-Tram (I only…read moreknow this name because I paid in tip through venmo) my nails came out great! I just got a basic mani in linkin park after dark. Would highly recommend !

Went to Rosy's nail salon today for a full set. Linda did a wonderful job on my full set! She was…read morevery friendly! Already recommended it to my mom!

This is my second time seeing Mari ..I wanted a change and she delivered! She really took the time…read moreto listen to my vision and gave me some great, creative ideas! I absolutely love my new look and the California love! I would highly recommend her!

I'm writing this review specifically in regards to services provided at Bravo Beauty, which is…read morelocated at the Off Center Salon & Spa in West Hartford, CT. I'm newly a WeHa dweller, and was searching for a locally accessible and experienced Aesthetic APRN or MD to get maintenance injectables (Botox or Dysport), and other similar services (peels, microdermabrasion, etc.). I was seeking a proficiently knowledgeable practitioner with exceptionally high standards, quality products and services offered. I am savvy enough of a shopper/client/patient to look for a provider offering quality services that are NOT ridiculously overpriced or underpriced but then diluted. Until, in this area, the vast majority of local businesses (especially spa and nonsurgical cosmetic beauty services) tend to mark up their prices astronomically! All simply due to the zip code their businesses reside in. However, when I found the fabulous and highly acclaimed Aesthetic APRN, Alicia Bravo, Owner of Bravo Beauty, I was enthralled! I am beyond neurotic when it comes to throughly researching such a practitioner, especially when it comes to these types of services. Alicia came hugely recommended and had a roaringly flawless internet presence as well! It's exceptionally rare to find a business without any negative reviews; however, I did not come across even one bad review for her or her business, Bravo Beauty! I was even more impressed when I called to schedule an appointment and she honored her Groupon rate offer. I was a new customer and the offer had sold out (her offers regularly sell out quickly) online. I'm not one to typically purchase any type of cosmetic services at a discounted price, but in this instance I felt confident that it was entirely safe and would be a quality transaction. Her reviews spoke for themselves and there were a plethora of them to back up the fanfare! When I later met Alicia, I told her about her positive and polished reviews. She then explained to me that she's attempting to grow her business and that thousands of women see her offers online this way. It made entire sense to me. When I first arrived at the Off Center Salon and Spa to visit Bravo Beauty, I was thoroughly impressed with the modern decor, friendly staff, and overall cleanliness standards reminiscent of a hospital. Alicia as a practitioner is very knowledgeable, vivacious, and I immediately felt at ease speaking with her. She was very thorough, and I didn't feel rushed during my appointment at all. I felt that Alicia knew the science of injectables exceedingly well and I was quite impressed that she wasn't trying to sell or pressure me to purchase more services than I actually needed. I had only used Dysport in the past and told her that even though I'm in my early 30's, that I had been given way too much of it in the past. She then explained to me that Dysport often produces a, "softer," look in contrast to Botox. She then recommended that we use 20 units, instead of 40 units and that if I felt I needed more, to call her in 10-14 days. I was very happy with the outcome of my experience using Bravo Beauty as a nonsurgical cosmetic provider and I would HIGHLY recommend her services to a friend or family member! I give her 5 stars without even blinking and typically I can be quite critical, so know that if I believe her business and standards are this superb that it's truly a rarity!

Maia was very friendly, welcoming and an excellent nail technician. She was knowledgeable about…read morefoot and leg massage. My pedicure was meticulously completed and I can say the best service I have received at a nail salon. The atmosphere was relaxing and had a fun vibe for both staff and customers. I highly recommend Maia and Lucky Nails.

I really do hate giving out one Stars.. but here we are giving out one star reviews... I was short…read moreon time so I didn't go to my usual nail salon and boy do I wish I just waited to go to my actual nail salon. What are the worst manicures I've ever received in my life even after the guy put the lotion on my hands I broke out in a rash... and just a quality of his nail work I could have actually done a better job cutting down my nails and filing them. They weren't even shaped they were just cut down and filed which my other place actually does a nice round shape to my natural nail. My pedicure was very rushed and my skin on my feet and legs felt actually more dry then when I walked in there. The one good thing was is a staff was very polite and very friendly I noticed the guy that did my nails do everybody that was walking in there which was a nice nothing to see but the quality of the work was just awful. I will now have to wait for my nails to grow out to go to my other place to get them reshaped.