This is Kimpton quality. Front desk check-in greeting with a smile and on top of our status immediately with respect. Lobby had a Intercontinental design vibe, plenty of seats and little nooks for morning emails. Rooms - good ceiling height, Wilshire street side view. Bathroom spacious & clean. Come here for the pool ~ lounging in the greeny decor and plunging in the dipping pool is a relaxing oasis above the 359° view of the Miracle Mile. The hotel's restaurant is combined alongside so drinks & bites can be enjoyed poolside. 5 o'clock for complimentary wine & beer in the lobby and always pup friendly ;) read more

See all

Sensational! At my last visit to LA (a few weeks ago) I wanted to find a great place to have a cocktail to celebrate myself after an interview I had. I found the Kimpton with the rooftop pool close to me :) It was almost 4pm, perfect for happy hour time! I love these boutique hotels and think they are the best kept secret around. I was greeted by Chris, the bartender there - friendly, kind and hospitable. We chatted about LA, my job search and of course the drinks! I ordered the Toasted Coconut Margarita and the fried zucchini to start - the margarita was innovative and so creative, a must try - the zucchini was crispy and yummy. Then after an hour, I moved on to a local Santa Monica beer and beautiful fried potatoes, so delish! All the while enjoying the fun tunes playing in the background and taking up the warm LA sunshine at this beautiful rooftop. I had a great time! I will come again, Thank you Chris. read more

See all

My husband and I like that Kimpton hotels are very pet friendly and do not include a pet fee. Other nearby comparable pet friendly hotels had a weight maximum with pricey fees. We booked a king suite for one night. We liked our room especially the bedroom and bathroom. It was clean and comfortable. It felt roomy because of the layout. My son and dog liked the room too. The hotel room was quiet for a busy area. There's a daily amenity fee like other Kimpton hotels, and we tried to take advantage of the perks like the free coffee and wine happy hour. There is a rooftop restaurant and bar that had views of the city like the Hollywood sign. We also got a $15 dining credit, which we used for breakfast. We enjoyed the oatmeal, bacon, and hash brown. When we booked online, we added the discounted valet parking. The entire hotel staff was very nice. However, the service seemed slow for special requests. They may have been busy, but we had to follow up when we requested to remove the mini bar drinks so we can use the fridge. They also took a long time when we requested the luggage cart. This relaxing hotel experience was what we needed after a busy week of traveling. I used to live in the area so I knew it was a good location. If you are not as familiar with the area, it's close to LACMA, The Grove, and Beverly Hills. Since it's in the Mid-Wilshire area, it's about equidistant between downtown to the east and the beach to the west. We would stay here again. read more

See all

Traveling just isn't what it used to be -- and that opinion extends to lodging. The pandemic* really and truly broke so much. There are some real pluses to this location but there are also some issues that might keep you** from being a repeat customer. I'd spent time in Mid-City but I don't know that I ever keyed in on this 'Beverly Grove' business. But, being up for adventure (inasmuch as a work trip counts as 'adventure'), I leapt in. I arrived around 9 pm on a Sunday night and my first thought was, 'Where?' The place was a ghost town. There might have been a reason why this stretch of Wilshire never imprinted on me. My rideshare driver didn't believe that he was taking me to a hotel and was only convinced once we arrived. Same, dude. Same. I walked in and was greeted by a very nice night clerk. We exchanged pleasantries and jokes and she gave me my room info. I arrived at the room and -- good first impression. The bedroom was spacious -- as was the bathroom. The desk, too, was larger than most. Toto, we were not in NYC/SF/London. I started to put my things away when I remembered how hungry I was. I'd forgotten, though, the time. No worries. This ain't no disco. It ain't no country club, either. This is LA. Food shouldn't be an issue. It was. Nothing was open. The roof bar/restaurant was closed. Delivery was hard to come by. Even walking the street was a bad idea (to be fair, the clerk warned me). Not only was the nearby strip mall closed, the hotel's somewhat desolate location coupled with those roaming the street in the throes of addiction made for a not very safe feeling close to the witching hour. I returned to my room and raided the (well-stocked) fridge. I checked the bed for critters (as I do in every hotel; you should too). It was clear so I got into my PJs and pretended to fall asleep. That means I laid on my back and stared at the ceiling because I'd left the lights on. This gave me a clear view of the shockingly dirty air vent directly over me. Not having the strength to fight (or get up and turn off the light), I got under the sheets (not comforter) and hoped whatever would fall on me would bounce off the linens. The next day brought 'meetings' at the roof bar and in the conference room. It also began with more than a few long black hairs strewn about the bathroom floor. Unless I rocked a hair treatment I didn't know about, those were not mine. I tried to block them out and hope that my bathroom was clean (enough). That's where we are in business travel in the 2020s. Clean enough. 3 stars. *Still going. **You. Me. read more

We booked our stay from July 4th-6th through the hotel's website. I later called to add one extra night for July 3rd, which should have been simple. Instead, the agent rebooked our entire stay under a new reservation, resulting in a $315 overcharge. The original price for the extra night was $226. It took two days, five different people, and a lot of frustration to finally get it resolved. Thankfully, I ended up speaking with Caesar, who was incredibly helpful. The two stars are solely for the kind staff and valet, who were great. Now, the property itself was disappointing. The pool area was dirty--the daybeds looked filthy, there were cigarette burns on the fire pit seating, and everything just felt unkempt. Our room floor felt sticky, and walking barefoot turned the bottoms of our feet black. I live in DTLA and drove home to grab house slippers because of how uncomfortable it was. Another big letdown was the gym access. The hotel partners with LA Fitness, which I assumed was nearby. It wasn't--it was a long walk in the sun. Once there, we had to wait for a manager, sign a waiver, and then got hit with a pushy sales pitch. I told him I use ClassPass and wasn't interested, but he was visibly offended and gave off a bad attitude. Even worse, he held onto my ID and room key during the workout, which made me feel very uncomfortable. The hotel should reconsider this partnership or warn guests about the experience. Other odd things: the ice comes in very thin plastic bags that stick to the cubes. Some plastic ended up in our drinks. There was also a homeless person camped on a hotel bench for hours--still there when we left again later. Finally, our room had a constant dripping noise coming from the AC vent. The front desk kindly offered to move us, but by that time, it was our last day, and we chose to go to another hotel's pool instead. This entire experience--from the frustrating rebooking process to the poor room and amenity conditions--was just not worth it. I would not recommend staying here. read more

Dog friendly, clean, convenient to our destination, quiet, comfortable. The room was a little tight with our 60-pound dog, but we were happy to have her there. It would have been nice to have coffee in the room. I admit to not being savvy enough to understand the coffee choices offered by the machine in the lounge. It's convenient having a restaurant on site, but we were hoping for higher quality restaurant food. The tacos were good but very greasy and if they had mango salsa, it was charred (but good - just not what I expected). My husband's top sirloin steak was sliced and just ok - again, not what was expected. My lemon drop was pretty tart; the ice cream (salted carmel chip) was so yummy and our favorite part of dinner. However, those issues I mention here were minor. Overall, our stay was a solid 9.5. read more

I stayed here for one night and had a lovely time! My friend and I arrived at 1pm and were able to go up to the pool while we waited for checkin as they don't offer early check in on weekends. The pool was awesome! There are only 4 pool chairs and 2 were reserved for resort pass so we just sat at the restaurant and went back and forth to the pool. They were fine with us being at the restaurant in swimsuits and barefoot. We ordered some drinks and they were pricey but really good! We also got some amazing fries. They have a perfect poolside menu! There were some loud kids in the pool but I know they can't control that. It was a funny juxtaposition with the DJ. Our room was spacious and clean with a powerful AC! We had a cute balcony with chairs and loved spending time out there. The staff was kind and we loved that they offered iced flavored water all day and night! I would come back! read more

See all

What an amazing surprise! We loved it here so much. Super wonderful service. The rooftop pool area was so lovely and restaurant was great. Loved the truffle fries! They are absolutely dog friendly with no additional charge. We had a second floor room which was convenient to the lounge, and had a little patio. The tub was huge and my boyfriend took a long bath . Loved the wine / happy hour! We hung out in the lounge in the morning having coffee and working.... And then a few times having wine. The parking is pricey but we HAD to avoid it because my boyfriend was driving his Large oversized Mercedes Sprinter which would was too tall anyway yo make it into the parking garage. We got super lucky because you can park on the Wilshire after 8 pm AND all day on Sundays and Holidays. The cost of the hotel was very very reasonable. We had great food at the Indian restaurant next door. Centrally located to many good restaurants. WE WILL BE BACK!! read more

Hotel good restaurant ambience good but NOT the food It would be helpful if you could provide a list of nearby restaurants with Good food read more

DO NOT BOOK HERE! I booked several weeks ago and arrived today only to find the hotel cancelled and gave away my room with no notification. The manager blamed ME for not checking to see if the reservation was still active, and here's the kicker--there were 2 other people in the lobby going through the exact same thing. We figured out that we'd all booked at discounted prices or used points and since all other hotels in the area were booked for a big event, the manager cancelled our reservations and rebooked our rooms at a higher rate. The desk staff was UNREAL...completely rude and had the nerve to tell us that people who book on 3rd party sites "always" get bumped. I at least have a car so I can drive home, the other people who got the boot are visiting for a wedding and there is NOTHING available close by other than sketchy 1-star fleabag motels. Don't risk booking this dump, you probably won't have a room when you show up AND you'll be made to feel like a piece of crap for just walking through the door. OH! Also, they charged my card...currently in dispute on that little surprise I discovered after I left. Kimpton & IHG should be ashamed. read more

It was not booked under my name. The shower is very weak and completely hot. The location was just OK because between the hotel and the Academy of motion picture museum was a homeless encampment so we were stepping over human feces. The staff, however, could not have been nicer and helpful . read more

Full disclosure; Kimpton was our default hotel chain due to their pet policy but we had a few choices of what one in the LA area and we chose the Wilshire and we are so glad we did! The location was perfect. A few blocks from BH but not too loud. We were here for 3 days during our first road trip and a week the next time. Some people might not like the smaller lobby and lack of resort style amenities but that didn't bother us at all. We were out and about most of the time. As I said, we originally chose Kimpton hotels due to their "unlimited" pet policy. We traveled cross country with 3 dogs. Our options were extremely limited. The hotel doesn't have any extra pee fees and they provide dog beds, dishes, waste bags, and some treats. The staff was kind and helpful and offered belly rubs at all times. read more

See all

For the price we probably received exactly the room we should have expected. Things to know: Pros: friendly staff, nice "honor bar," and good blackout curtains. Cons: When we opened the room's door, a chemical "smoke removal" smell hit us. The room seriously needed a deep clean. The bed was fine, but it's old. Sheets were also fine, but it's unpleasant to use queen sized bed pillows on a king bed. Any sleep was interrupted by each partner going into the bathroom due to a glass panel that connects to the sleeping area. Flip on the bathroom light and it illuminates the bedroom as well. We also found it very unusual to arrive a bit early, learn the room was ready, but have the 'early access' be offered for a fee that was roughly 20% of the room rate. In my extensive travels this was a first. Location wise it's a quick walk to Farmer's Market or the Grove. read more

Yikes. No. Gave it another try. This is not attentive boutique experience Kimpton is known for. Didn't deliver breakfast. Valet had to be hunted down. I know LA is ... LA, but come on. A modicum of service might help image. The food is frozen, to reheat, nothing fresh, and drinks ridiculously named without fun or flavor. How do you ruin a Moscow Mule? In short, over charged, poorly executed. Not a quality Kimpton. read more

Amazing service, beautiful clean room, amazing amenities, and the food and drinks at dinner were fantastic!! But again, the staff really ensured to make everyone feel like a valued guest, almost like they were family! read more

Really had at blast at the Kimpton Hotel Wilshire this past week with my lady. We had a late meeting in Westwood so popped in here for lunch and views and libations on the rooftop. Caught Happy Hour at the perfect time, and really enjoyed our Margaritas. I enjoyed the Chicken bites, and she loved the Cauliflower poolside. The music was the perfect vibe of downtempo and jazz, and the air was breezy and cool. Chris was our waiter and he was amazing and attentive without pestering us. We thoroughly enjoyed our time at the Kimpton Wilshire and can't wait to come back! read more

See all

This place is awful! They canceled our reservation with no notice and didn't care whatsoever! Had a wedding to go to showed up and was never greeted by the two people just standing there until one tried to look past me to help the person behind me. Went to check in and she says my reservation was canceled which I never received notice! two other people in the lobby were experiencing the same thing and everyone else was waiting 30-40 mins for a room to get cleaned to check in. I had to rebook somewhere else and missed the ceremony to the wedding because of this hotel! Don't chance your plans on them because they just won't care at all and you will be stranded. read more

Solid rooftop pool and bar-- I reserved a pool chair at this property through ResortPass. The rooftop itself is pretty small and not a lot of shaded areas. The food was OK (with the exception of the French toast which was delicious) and a bit pricey. The green juice was not very good but it might just be my tastes. read more

See all

Lovely hotel in the middle of LA! Walking distance from many good dinner and bar spots. Great location, valet parking, always has late check out at 12. I stayed here with a friend who was visiting from out of town. They do offer military discounts. We came on a Wednesday night, to a mid-week getaway. They have complementary water, fruit, and popcorn in the lobby. They also have on another floor a free coffee and tea bar. Front staff are very friendly. The hotel is very trendy. Rooms are small but clean and well put together. (Not soundproof). They have a small pool up top and great seating areas. I like that you need a hotel room key to get to certain floor levels. Makes me feel safe. I did take away one star as the roof top, and pool close very early and that is one of the main appears here. Overall, it was a good stay 4/5 read more

A hidden gem! Very clean, quiet modern hotel with pleasant and accommodating staff. Thanks Crystal and Cha for checking in on us ;) Rooftop restaurant with outdoor seating and a pool. Great views and you can see the iconic Hollywood sign from the suite we stayed in. We had breakfast every morning at Cafe Fresco which is located diagonally from the hotel. Really good options from the menu and delicious! read more

This is the best hotel with amazing service and accommodations. Jason was a wonderful bartender and Margaret and Rosa stopped by to check on guests which made the visit worthwhile. I will Be coming back due to their service. read more

Kimpton Hotel Wilshire - Pool and Hollywood Sign - Hotels Near Me - Los Angeles, California

I stayed here for 3 nights. They do a wine happy hour in the swanky lobby every night (maybe just during the week) from 5-6. The wine isn't bad for being free. The rooms are nice and clean, but not entirely spacious. This is a boutique hotel, after all. Valet parking is $73/day. Self-parking is $51. Outdoor pool. The gym has a Peloton. Breakfast not included. read more

$150 room deposit required at check in! Also a mysterious charge of $39.27 on my Visa card with No paperwork provided to sign confirming this charge?? Hotel exterior looks bland! There is No fitness center, No laundry room, No coffee maker and No microwave in the rooms! Also Air conditioning in the room is weak! Regular noise interruption from adjacent rooms. Guy at the front desk has very poor customer service (he took so long to check me in and also did not inform me about the hotel policies like complimentary tea and coffee in the morning as well as guest social hour in the evening where you can sample complimentary wine! Also bathroom mirror had rust and the HDMI wall panel was not properly fitted to the wall! The mini refrigerator in the room cannot be used to store food Only positives here are the rooms have an outdoor patio but it's Not private because you can see and hear other guests chilling at their patios! There is a swimming pool on the roof top! Lots of restaurants nearby and also close proximity to metro transit! There is an Umbrella and yoga mat in the closet! read more

See all

Hotel itself seemed nice enough. Rooms were fairly clean though the carpeting and floor level surfaces needed better cleaning. Desk legs had a lot of black grime and dust on them and carpeting had brown stains that seemed to just be something that was dropped and only brushed or vacuumed off when it clearly needed carpet cleaning. The property rooftop pool looked nice enough and the lounge seating on the rooftop patio looked lovely. However for the day we booked the hotel the hotel had a sign up stating the pool area and rooftop deck and restaurant was closed due to "unforseen circumstances" well we did end up going up to get a glimpse of what the unfortunate circumstances were. One staff member told us the pool should still be available for use, so we went to take a look for ourselves and it turned out that they decided to close it off because they had some sort of small private event going on at the restaurant upstairs. I guess they didn't want the lowly hotel guests using the amenities they paid a high priced amenities fees to use while staying at this location after all or they haven't yet figured out how to maybe separate an area for hotel guests to use vs the restaurant to hold their events. I think it's crappy to advertise these things as selling points to hotel guests coming from out of town only for people to be disappointed when being told they cannot use stuff they are still forced to pay an amenities fee for regardless of whether it's actually available for use. Also, even if it had been open they don't tell you until check in, but the pool hours are only 9am to 5pm? What kind of hotel does that? You can't swim early morning or evening hours at all? Also too close for the restaurant to have people swimming or enjoying the pool? Then maybe the restaurant should be relocated! There was a breakfast with good options available and the staff running that were quite lovely so kudos to them and the great staff running the valet service and the great housekeeping staff who gave us refills of needed items while here. As for the front desk staff well, they were less than helpful when I cut myself on the broken makeup mirror in the bathroom and also the broken light fixture in the bathroom was brought to their attention. Would we stay here again? Most likely not we have better experience at holiday in express which charges way less for better accommodations sadly! And I've never been told we can't use their amenities once at those locations which also provide 7am to 10/11pm pool hours. read more

See all

I booked this hotel specifically for the complementary EV charging that came with valet parking. They did not charge my car overnight when asked. At checkout when I discovered the car had not been charged I asked the valet if it could be charged now using one of the fast chargers. He was very rude and said they were busy and disappeared. This added 2 hours to my trip between getting a partial refund for the valet charging and sitting at a public charger. read more

This review is just for the pool :/ Had a pool day with some girlfriends this weekend and was kind of disappointed by this place. Some of my friends have kids, which is why for our weekend staycation we chose a pool that said online it was 21+. We just wanted to have a few cocktails and sit in the sun, as one expects to do in LA in mid July. We couldn't really do that because there were at least 7-10 kids in the pool, toddlers to 10 years olds. My god. They kept splashing us and crying and screaming. I'm not trying to sound like I hate kids here, there were a lot of other people very annoyed because they were taking up the whole pool and splashing everybody. One of my girlfriends said it best, we could have gone to the Best Western and had the same experience for a third of the cost. The wait staff was visibly frustrated but also kind of taking it out on everybody else? One of them in particular was pretty rude to us the entire time. At one point one of us asked why it said 21+ on the website and they said it was a typo. (?) We rented a cabana, but it was really more like booth seating at a restaurant. Really no place to lay down. Luckily we were able to grab some chairs as well to sit in the sun, but the experience and the cabana itself were disappointing. They touted that they had cold brew on tap in a little lounge area, but they really just meant we could help ourselves to the hotel lobby coffee. The pool is not super accessible to people not staying at the hotel, we had to wait a long time to get in. Never been to this hotel before so glad I tried it but will find a new rooftop next time. read more

Cute, clean room, fun, attentive staff. The Open Sesame cocktail upstairs at the pool bar Videre was phenomenal and had a great view. Checkout is at 12 noon (later than most hotels), and lots of cute special touches like the 24/7 coffee on the 2nd floor and dog water bowl at the check in desk. We would come back. read more

Kimpton Hotel Wilshire - Final sips of the Open Sesame cocktail with fancy ice. - Hotels Near Me - Los Angeles, California

Excellent experience. This is a clean, well located hotel in LA. It was easy to find an easy to park with valet. The staff was excellent and friendly. Check-in was easy. happily there was a great restaurant on site. read more

The rooftop restaurant is the best! I've been here multiple times and the food never disappoints. Not to mention the beautiful 360 view you get of LA. read more

Kimpton Hotel Wilshire - Hotels Near Me - Los Angeles, California

From the second I pulled in, to the second I pulled out, I loved every second of my stay at Kimpton Hotel Wilshire! The valet attendants were wonderful, the front desk was wonderful and I cannot say enough about Jason, the bartender. He was great along with my server Brian and the GM Wren. I will be back time and time again! Make sure to get the soaking tub! Oh and the chocolate chip cookies! Heaven. read more

See all

Very disappointed with this hotel. I reserved a double bed room. However, open checking in I received a room with only one bed, I paid extra for the two beds, and when I asked to be placed on the correct room, the hotel advised me they were sold out and if I wanted to, I could try another hotel. Absolutely no if you book this hotel, make sure that you confirm to get the room that you were paying for. The bathroom has a bathtub only, no shower very inconvenient. Then, I forgot my iPhone charger in the room, called an hour later to see if I could come back and pick it up, I was not allowed to, just to be told 2 days later, after filing a lost item report, lost and calling the hotel twice that they never found it. Which is a lie, since I know I left it in the room. read more

My stay at the Kimpton Hotel Wilshire was not horrible, but underwhelming. The area and curb appeal of the hotel left much to be desired - the area surrounding the hotel was bleak. Our room was okay, very spacious but it felt average. Our bathroom door was broken and could not close fully. The beds were comfortable. Nothing felt luxurious and the hotel had an odd smell. However, we LOVED the valet service and utilized it many times. Staff was very attentive and always ready to help. We also enjoyed the rooftop area. It has beautiful views but overpriced drinks that aren't very good. read more

Kimpton Hotel Wilshire - Rooftop - Hotels Near Me - Los Angeles, California

I planned our small wedding ceremony in the penthouse suite here and everything went perfectly thanks to the staff at Hotel Wilshire! The reason we chose this venue is because we wanted to have our dogs at the wedding and we didn't want to have to travel to multiple places. We always stay at Kimpton hotels if our dogs will be with us because it is SO welcoming to our fur babies! The penthouse was great because it has about 600 sq ft of space inside (living room, bathroom, bedroom, bar) and about the same amount of space outside including lounge areas and a dining My husband and I visited the hotel a few times prior to our special day. We went to check out the suite and rooftop and get an idea of what kind of accommodations there were and what our various options were for planning an event. This was all coordinated with their sales team, front desk team, and catering/restaurant team who were all amazing to work with! We came again with our dogs after booking to look at room options, check out lighting at the time of our ceremony (just before sunset) and eat at The Roof. The food was great and it was so beautiful at sunset! Finally the big day was here and we had several guests book rooms as well. We had 10 guests and 1 doggie guest in addition to our 2 dogs. Our ceremony went off without a hitch. So seamless from the valet parking, to the coming and goings of vendors, to photo spots, the delicious multiple course dinner and tray served appetizers, and of course the complimentary wine hour! Again the folks here were such a joy to work with and we had such a memorable time here! read more

We've been coming here since 2020 and man the menu has really fallen off and the extra charges were surprising. They weren't able to make a reasonable accommodation for gluten allergy and I ended up with a naked hashbrown, 2 eggs, and 4 slices of avocado for 18 dollars after being told there weren't enough hashbrowns to put avocado on it as a faux avocado toast. Uncertain how the stock of the kitchen is supposed to be the problem of the customer. Charges They charged for the fries without noting that it would be an additional cost There was an automatic tip of 20% charged and we were not informed before hand. Servers were kind and had a good vibe. Disappointed that the chef wouldn't make simple adjustments for a food allergy. read more

CHEAP TACKY NOT WORTH THE MONEY AT ALL. DO NOT STAY HERE IF YOU VALUE A QUALITY EXPERIENCE. No amenities! No kindnesses! No nothing. They don't even give you a complimentary bottle of water. You have to leave your go down to the second floor to get coffee. Rooftop experience is cheap and tawdry read more

The rooftop restaurant and bar is impeccable! Staff is very hospitable, friendly, and accommodating. The service was great and food was amazing. The environment is nice, intimate, and welcoming. Will definitely come back when I'm in the area! read more

Kimpton Hotel Wilshire - Salmon, burger/salad, pasta, and potato appetizer - Hotels Near Me - Los Angeles, California

See all

Nice boutique hotel in a great location. Dog friendly so we brought our pup with us. Even to the rooftop bar/restaurant! Food and service at the bar restaurant was great! We thought we would stop for some drinks and snacks. Then maybe eat elsewhere, but the food was amazing here! The shrimp and potato appetizers were absolutely delicious and the chicken and steak entrees were phenomenal. Will definitely come Back in the spring/summer and enjoy the views at the rooftop pool read more

Pros: Hotel staff is nice and accommodating. Room was clean. Pool area is pretty but very tiny. Cons: first room smelled like moth balls and AC was broken. They tried to fix AC and couldn't so they moved us to a diff room, said it was an upgrade but it was exactly the same. In this new room the AC was broken, phone was broken and hair dryer didn't work. I didn't bother to complain since we only stayed 1 night but I didn't sleep well bc it was so hot. Never again. read more

I give my stay at the Kimpton Hotel Wilshire 5 stars for the decor, staff, food, and hospitality. I loved the attention to detail that went into every element of this place. The rooftop captured the essence of Hollywood; the pasta I ordered for lunch at the restaurant located on the rooftop was so fresh. Our room was designed with comfort in mind. My friend and I had so much fun partaking in the social hour in the lobby with the complimentary wine and snacks as we mingled with other guests staying at the Kimpton. Before check out, we thought of stopping by the rooftop again as they served a complimentary breakfast for guests; we thought it would be a typical continental breakfast, but we were greeted with a full-on breakfast with everything you can think of: fresh juices, variety of meats, and gourmet baked goods. The hotel was in the middle of many restaurants, museums, and music venues. Looking forward to checking in again. read more

See all

The property and service are NOT Kimpton quality! What a disappointment! We loved the pool space on the roof, but everything else was a disaster. I found a debug in my room in the early am and they wouldn't let me change rooms so as not to "infect" another room. I told them I couldn't sleep in a bed where I found a bedbug and they told me there was a couch in the hotel lounge area where I could "rest." Then they wouldn't offer me any discount even though I couldn't sleep in my room and they basically told me to couch surf. They referred my complaint to their insurance carrier, who, after asking for medical bills ghosted me. I had no medical bills. I never claimed that I was physically injured. I simply wanted a credit for the room I paid for and couldn't use. The hotel would not respond to me either. The friends I was traveling with found methamphetamine in the pocket of one of the robes hanging in the closetf their room and even they got a comp! Side note, do not wear the robes as they are obviously not changed between guests. I am a very frequent traveler and have been staying at Kimptons for many years and have never experienced anything like this. The staff, with the exception of pool staff, was very young and rude about just about everything. read more