This is a beautiful hotel with amazing and caring staff that spoilt us and made our stay the best. I love the location which is about a 8 minute walk from Rodeo Drive. Far enough from the hustle and bustle. Quiet enough for mellow nights. Loved absolutely loved the rooftop bar with gorgeous sunset views. The awesome bartenders made the most delicious and pretty mocktails in the Western Hemisphere. Loved the restaurant chefs and team that were just so lovely and instantly and happily accommodated the special requests and cravings from our family. Everything was delicious L'Ermitage Beverly Hills has the most comfortable bed I have slept in. Loved the front desk staff especially the fantastic Jessica and the concierge team. The suites were spacious and well done. Loved our personal dining area, pop corn and ice cream treats with the tastiest hot chocolate. We were spoilt. Loved it all read more

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George is a wonderful valet parker and he offered to charge our EV for free! Lilly checked us in and she is absolutely lovely and beautiful! The hotel gym is standard but the view is incredible. I can't wait to hang out on the rooftop but the bar is closed tonight, unfortunately read more

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This month I enjoyed 2 short but very sweet staycations at the L'Ermitage Beverly Hills. They were my first stays here, although the hotel has been on my radar for awhile. The hotel is situated on Burton Way, a wide (there's a landscaped centre road median) but residential road just east of City Hall and the main shopping district (ie, Rodeo Drive). The main reasons for my staycations was to dine at several buzzy restaurants--Funke, Monsieur Dior by Dominque Crenn, 88 Club and A.O.C. All are within walking distance of the hotel. The Four Seasons Hotel Los Angeles at Beverly Hills is on the corner of Doheny Drive and Burton Way, a few blocks east of L'Ermitage and just beyond the Beverly Hills city border. The L'Ermitage has a disposition of quiet luxury. It began life as a residential building in 1975 before being converted into a luxury hotel. It looks very similar to the many residential buildings surrounding it, masking the hotel's understated elegance inside. I actually drove past it on my second visit. For both my visits a gentleman named Lucky assisted me at the front desk. Kudos to him. The rooms I was assigned were either Classic or Deluxe Classic Suites, the hotel's "smallest" rooms, although they really are Suites, starting at 650 square feet. The suites were similar but not identical. Both had spacious main rooms with a large sitting area, desk, fully stocked minibar and a balcony. The bathrooms were equally large with separate tub and shower. Between the bedroom and bathroom was an impressive dressing area with a vanity with adjustable lighting, a triptych (3-panel) mirror 2 large closets and a coffeemaker. The furnishings, decor and light switches were a little old-school, but still luxurious. Turndown service was classic old-school luxury. Both suites faced Burton Way, which can have some traffic noise. My second suite was in the same alcove as the guest elevators, which was not ideal, noise-wise. A nice fruit plate and bottled water is delivered to every new guest. On the 8th (top floor) is a fairly large fitness centre and some spa treatment rooms. There's apparently a salon onsite as well. On the roof is a nice pool, a large terrace for private events, and a pool-adjacent restaurant, Poza, which apparently was recently redone. Note you must take stairs to reach the roof, but there may be an elevator that was not immediately visible. I visited both of the hotel's restaurants, Poza and the all-day ground floor Costa Covo Osteria, both were reviewed separately. I also used the hotel's car service to take me to 88 Club and A.O.C. restaurants, although I walked back from both. Fun note--one of the drivers is also one of the concierges. Overall I enjoyed wonderfully sumptuous stays at this "hidden gem" "tucked away" in Beverly Hills, close to but not in the line of fire of all the "action". read more

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Really great fruit basket, thank you! Thank you for holding the doors, really enjoyed the concierge. Shoutout to the personable pool bartender. If you stay here, take a look at the special, super large book of art photographs by Annie Leibowitz. There was some odd, loud construction downstairs when we showed up. I guess it had to happen during the day but it lasted all day. Also I'm so confused. The restaurant off the lobby was so bad. Our original waiter was horrible, we were only given tap water (oh man I sound like such a douche), but seriously, there wasn't even a choice given and there wasn't one place, even the most casual of places that didn't offer Spring Water. If it wasn't for a charming conversation with Nabiel that we had, I would have blasted this place. Perhaps this restaurant and the hotel are not related? I was so confused that what seemed like a L'Ermitage restaurant got stellar Yelp reviews so we went and it was horrible. Like, the bread, the food... if I was at The House of Pancakes I would have set my expectations differently but it was portrayed as a quality restaurant. So, maybe it was our bad and we ate at a different place than the people that reviewed the L'Ermitage restaurant went and the one attached and open to the lobby was the wrong place. Five stars for the hotel, two for the restaurant. I'll round up bc Nabiel saved the day. read more

L'Ermitage - Hotels Near Me - Beverly Hills, California

We attended a work event at the Poza rooftop swimming pool bar. The area is spacious and the seating is very comfortable. They were serving us wine but I opted for the mixed hard drinks which I could order from three selections on the menu. The comped mix drinks were Fuego Dulce, Bali Hai, and Tierra Verde which were all delicious and costing 25 bucks each. We enjoyed the relaxed atmosphere with the various views of the city. read more

L'Ermitage - Travel Agent event JUL2025 - Hotels Near Me - Beverly Hills, California

I visited the lobby bar and the service was terrible. On 4/18 a tall, bald gentleman seemed too busy having a conversation with a couple that it took pretty long to get a drink. To add, a hotel guest got upset and left the bar for whatever reason so it was only me and the couple at the bar. Anyhow, I thought it was strange that this particular bartender didn't know how to speak. He never greeted me with a hi or welcome or bye or thank you when dropping off my bill. It was a weird experience. Definitely wouldn't go back. read more

Wonderful service!! Family and friends decided to stay for New Years 2026. It was raining but we had a blast. The service was excellent. We pulled up and they had umbrellas waiting for us. Took our luggage right away and the front desk was very pleasant. We are there for New years brunch. Food was good but waiters were a bit slow but I don't blame them cause staff was short because of the holiday. Lovely place to stay. Room is adorable and clean. read more

Our love story with L'Ermitage began 11 years ago. My husband and I had our wedding reception here on April 11, 2014--and since then, this hidden gem in Beverly Hills has felt like home. Hands down, the best staycation spot there is! L'Ermitage is the kind of luxury that whispers rather than shouts. Every time we return, we're met with warmth, elegance, and a personalized experience that always feels special. The staff goes above and beyond--genuinely kind, attentive, and thoughtful without ever being overbearing. The suites are spacious, beautifully appointed, and incredibly comfortable. It's the little touches that stand out each time we stay or dine at the restaurant--details that never go unnoticed. We're especially grateful for Delidji Gbaguidi, the Director of Operations, who truly does it all with grace and excellence. From serene balcony views to the indulgent turn-down service, every part of the experience is intentional. The hotel itself is peaceful, stylish, and never too crowded--a true escape tucked away in the heart of Beverly Hills, yet close to everything. We've stayed at many luxury hotels across LA, but we always find our way back to L'Ermitage. We're already looking forward to celebrating our 11th wedding anniversary here. Cheers to Year 11--and many more to come! read more

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Such an amazing stay here with girlfriends for a girls weekend getaway! Excellent service. We booked a suite and it was gorgeous. The room was spacious and beautifully decorated. The closet was HUGE! The pillow on the bed even had my initials monogrammed. They have a car that took us into town for shopping which was so convenient and the bar downstairs is intimate and quaint, just what we needed. Will def be back! read more

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I hurt my neck there and I am an occupational therapist . The pillows are inferior and I ended up being injured . They didn't care one bit and the manager Frederick and their employee Mark were beyond rude . If you are above fifty - do not think about going there . They are beyond rude . read more

We had an amazing stay. A beautiful spacious room, very quiet, very comfortable, bed and pillows . A beautiful vanity area with plenty of room to move around. The bathrooms are very spacious double sinks. We were offered multiple bottles of spring water as it was a hot day . The staff are so friendly and kind . We were lucky this day we had the privilege of having a house car take us to, and from our local destinations very nice our driver, Sasha was extremely attentive and shared his knowledge of the city. They have a Keurig coffee makers . And valet parking location is spectacular. They have a beautiful, rooftop pool and a very small fitness center. read more

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I had a very disappointing experience at this hotel. Items I left on the coffee table in my room were removed by housekeeping and thrown away. These were not near a trash can and were clearly not trash. I had empty shopping bags left on the dining table in another room of my suite that were untouched. When I brought this up to management, they did send the house driver to the store to try to replace what was taken, but my belongings should never have been thrown out in the first place. For a hotel in Beverly Hills, I expected a much higher level of care and professionalism. Losing personal belongings because staff doesn't pay attention is unacceptable. I will not be returning and cannot recommend this property. read more

Easily one of the best hotels I've ever been to. Service, cleanliness, location, presentation, and professionalism was incredible. What a treat experiencing this luxury hotel. Highly recommended!! read more

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I attended a Sunday afternoon birthday celebration at Poza. When I first drove up I waited, although there we no other cars until I got the attention of a "valet" and asked did they have valet parking. Once up on the rooftop, we were a few minutes early for our party so we went to the bar and ordered a glass of wine and guac and chips- we were told we had to pay our tab right away because they did not want to keep track of open tabs... we were the only ones there. Once our order arrived, no napkins- no one in sight to ask so I went into a side door which led me to the kitchen and I asked for napkins - now I'm coming back to the bar where a nice woman maybe a manager person observed the situation - the kitchen staff was about to give us paper napkins... she quickly apologized and got us cloth napkins and later gave us another glass of wine. Our family party was fine. The food was good. We had to stay on top of the staff for plates, napkins, cups for the buffet. We when left to get our car- the valet gave us our key and told us where the car was parked, I said its valet... will you please get my car. Not sure if this is the norm for a 5 star hotel- I expected a different level of service and attention to detail. read more

Unfortunately, five stars just isn't enough to describe this place. Personally monogrammed pillow cases??!! C'mon, you gotta be kidding me! This is our 2nd visit to this gem, and I gotta to say, as committed Four-Seasons goers, L'Ermitage could teach Four Seasons a thing or two about hospitality. The food. The service (even for our dog, for Jeezus sake!). The people. The rooms (get a suite if you have the Amex points, haha!). Everything---Impeccable. We formally announce L' Ermitage as our new hot spot, now and forever. HIGHLY recommend it! read more

This hotel is chic, boutique and magnifique! While it appears to be underrated compared to the larger historical hotels in Beverly Hills, it does boast the Five-Star Hotel Award by Forbes Travel Guide and is ranked #1 of 21 hotels in the city on Tripadvisor, amongst a few other accolades. With being only 116 suites, it feels very exclusive and personalized. In my interactions with about 10 various employees of different levels, all were nothing short of excellent. I booked a Deluxe Classic Suite and they honored my particularities about the room location and level I wanted (located on second, third or fourth level). The back of the hotel is quiet but faces north and has the least amount of light, so I preferred a front south facing room despite being able to hear cars go by since it was right on the street (Burton Way). I also appreciated the fexible check-in/check-out policy. The bottled water, personalized card and fruit that greeted me in my room was a nice welcome. I can't remember ever having sweeter kumquats! My room was exceptionally clean and I am very particular, so much so that if I have any doubts of cleanliness I will never take a bath in a hotel's soaking tub. Here, I enjoyed a soak each night! It was divine, especially with the lovely scented Diptyque bath products. I was also happy to have a nice selection of drinks and snacks at my disposal, as I was wanting an uninterrupted two days of solitude. A half bottle of Sancerre, Sugarfina Gummies, and Amos Famous cookies were some of what I enjoyed - when in Rome! I also ordered room service for every meal and there was nothing I did not enjoy. The french imported condiments, an added treat! I am thrilled I was able to enjoy a getaway here. All my needs and expectations were surpassed. read more

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Can't say enough about my stay at the BH Viceroy. Everyone who works there is incredibly service oriented from the front desk, pool, cafe, and engineering team. The manager himself gave me brunch options and followed up to see how I enjoyed myself. I was constantly asked if I would like water, assistance, or anything that could make my stay better. There was a wedding by the pool/roof area as well for those looking for fun venue options with a view. The hotel is also I. Walking distance from shopping and eats. Car service has a 2 mile radius, great for dinner or anything nearby. You can tell everyone cares! If you're an Amex or business traveler the hotel has some great perks as well. I'll be back! read more

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Viceroy L'Hermitage is among a group of high end hotels in Beverly Hills. This one is on Burton Way and Foothill Drive close to the Beverly Hillls courthouse and Beverly Hills Tennis Club. Many family, friends and clients have stayed at this hotel and had great experiences. When meeting family, friends and or clients, I frequent this hotel for the amenities: rooftop pool, the lobby lounge connected to the current restaurant Avec Nous...both the pool and restaurant are COVID close until further notice. However, of the past times, my experiences were positive. Primarily, enjoy and like it's convenient location and upscale customer service. Also, it's not very touristy and more private that other hotels in BH. Lots of athletes and high profile celebrities prefer the low key yet posh amenities. Note worthy fact is Angelina Jolie's Mom took residence here for years. Also, Julia Roberts prefers this hotel for privacy and less crowds. This hotel is still operating, however, a recent article published in the LATimes revealed this swanky hotel was subject to fraud and embezzlement from the operating owners from Malaysia, specifically Mr. Jho Low, a Malaysian financier, who is a fugitive on the lam. He fraudulent dealings included fraudulent financial dealings involving the purchase of several properties with elicit funds from the Malaysian government. More details is published in the article for reference. This hotel will subsequently be auctioned next month starting at $100 million to prequalified buyers. It will sell for at least $100 million, federal representatives said Thursday, or perhaps more at an auction set for Aug. 19. Bidding has commenced in an auction of the Viceroy L'Ermitage Beverly Hills, a legendary hotel last owned by a highflying Malaysian investor now on the lam after being accused of embezzling billions of dollars from his country's government. The low-key boutique hotel has been known as a celebrity haunt for decades, where the likes of Elizabeth Taylor, Richard Burton and Laurence Olivier have bunked for the night and dined in its fancy French restaurant. Since it opened in 1975, the L'Ermitage has had a series of owners -- most recently the U.S. government, which moved to seized it in 2016 from Malaysian financier Jho Low. Federal investigators said Low bought the hotel and other properties, including a Hollywood Hills mansion, with money embezzled from a Malaysian government-owned fund intended to spur economic development in the Southeast Asian country. Again, Viceroy L'Hermitage Hotel is still open, but expect changes after new owners take over after the auction August 19 finalizes and close of escrow. read more

L'Ermitage - On Burton Way - Hotels Near Me - Beverly Hills, California

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So wonderful!!! Wow, they went above and beyond! They remember you every time you get back to the property. Everyone was so kind and attentive. I'm so glad I found this gem. Customer service was nothing less than amazing! I mentioned we were celebrating my sons birthday, and WOW.... They went above my expectations! I could never stay anywhere else each time I come home to visit. From the valet to doorman, front desk and especially the night crew that greeted us every night as we return! This property has definitely set the bar high! read more

L'Ermitage - The balloons when we arrived! - Hotels Near Me - Beverly Hills, California

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Very nice luxury hotel. Very friendly staff and beautiful clean rooms.. valet parking and we'll stocked bar. Computer room, nice size sitting room as well-will definitely comeback read more

Very nice hotel, friendly service and restaurant was great. Room very nice, bed comfortable and bathroom huge and nice.

Review for hotel only. Gracious and highly attentive staff from bellmen to front desk to concierge, housekeepers and pool attendants. There is always someone right there to get you what you need! The rooms are spacious with seating area (grand king suite) and a large working desk area. Bathroom and dressing area are also quite large and well-stocked with bath supplies and with even a separate makeup/hair dressing table and bench. The interior is very clean and nothing feels worn or old. The pool is lovely and private on the rooftop. Relaxing stay with perfect Beverly Hills sunny weather! read more

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L' Ermitage is an amazing hotel deserving of its 5 diamond's Their attention to detail is unparalleled *they Embroider pillow cases with their guests initials *The entire staff goes the extra mile, we were greeted by name as we entered & exited the lobby by any staff member within an eye shot They had a harpist in the lobby on Easter, spectacular Special thanks to (Tatum)& (DK) the valet team was on point as well Thank you for a special & memorable weekend read more

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Updating my review as I had the opportunity to return to L'Ermitage recently. My partner and I stayed here for one night over the weekend. Since L'Ermitage offers flexible check-in time, we checked in shortly after lunch and spent our afternoon by the pool on the rooftop. We loved how the pool area wasn't super crowded like most hotels and the cocktails from the poolside bar were delicious. Then, we proceeded to dinner at Avec Nous, that serves classic French fare. The escargots and steak au poivre were our favorites. Now, down to our suite. We were assigned a room on a higher floor facing the back of the hotel and it made a WORLD of difference. It was so quiet and peaceful. Everything about our room was perfect - from the ultra plush towels, bathrobes and bed linens, to the thoughtful amenities like the Nespresso machine and electric kettle (you'd be surprised how many 5 star hotels miss the mark on these things). They even welcomed us with a gorgeous platter of seasonal fresh fruits! We snacked on the fruits for dessert, took a nice long bath in the gorgeous marble bathroom, and had the best sleep ever. I wish we could just move in. (TIP: if you're a light sleeper like me, ask the front desk to assign you a room that faces the back of the hotel as rooms right above Burton Way are more prone to noise.) L'Ermitage is small but don't mistake it for just a boutique hotel. The guest rooms are way more spacious, comfortable and updated than The Peninsula and better run than most five star hotels in the area. Their GM Scott went above and beyond - he actually took the time to contact me and address my previous experience at the hotel. I can't wait to stay here again! read more

My stay here was impeccable. The whole team, led by the manager Scott Berger, went above and beyond to provide a welcoming and wonderful stay. The rooms were beautiful, spacious, and with a lot of natural night. Scott's team was always on hand for any need and whim. We were greeted with a smile and greeting whenever coming and going. Lastly, we requested a late checkout and they were very accommodating. I plan on staying here in the future whenever I am in Los Angeles! read more

LOVE this place! We have only been here a day and I'm already writing a review for this hotel. It's so classy in its decor, the staff, the service, and the small little unique touches they've added to make you feel all warm and fuzzy! We are staying in a suite and it's comfortably spacious, excellent bathrooms and MUSLIM SHOWER included! Definitely recommend!! read more

L'Ermitage - Hotels Near Me - Beverly Hills, California

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Trash. I would never stay at this hotel. They talk about attention to detail but lack customer service. Horrible place

I LOVE this place. The staff, the bar & restaurant, the pool, the rooms, and the location. Just WONDERFUL. read more

Highly recommend!!! We were originally going to stay somewhere else but found gem. This place is exceptional!!!! 5 star service, 5 Star everything!!! Natasha and Christine were so extremely helpful along with everyone at this hotel. Thank you for making our stay one of the best experiences we have had!!! Thanks The Smiths read more

I stayed there with my family, I have to say why a fancy hotel always supply a poor hair dryer, the hair dryer there is very very cheap and bad condition for use, I requested to change a new one, but they just give me another poor with many hairs from other peoples... Why the do not want to spend money for a hair dryer? Also!!! They repeatedly charged my credit card again for an duplicate bill, luckily I found that, then I called the hotel, they just refunded. So wired. read more

Stayed here for a change from our usual, The Peninsula and we weren't disappointed! The hotel is pretty and sits along a beautiful, tree-lined street in a great location. Our room was huge and included a mirrored reading desk, corner couch & coffee table, and an upholstered bench at the end of the bed. Everything was clean, modern, and bright and we had a great 180° view from the balcony. Between the room and the bathroom was a large changing area with a bench on one wall and floor to ceiling mirrors at the end. A long vanity table had a stool and dimmable makeup lights. The bathroom area was also pretty and spacious. The service was exceptional, as expected. read more

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One of the best hotels I have stayed at! Staff goes above and beyond 24/7 Facilities & Location - This hotel is right by the heart of beverly hills, about a 10 minute walk from the shopping and restaurants of Rodeo Drive. Location was very convenient for us. The hotel has a house car that will go within a two mile radius which was perfect to take us to dinner each night. Make your reservations through Norman or Christine from the concierge team and they'll book the car for you if it's available! The facilities are what you'd expect from a five-star hotel. The lobby and bar area are sophisticated and slick. They make really good use of the space. Those with a keen eye will recognize the bar and entrance from the hit show Ballers on HBO - it was cool to sit in the same seats as the likes of Dwayne The Rock Johnson. We had the most basic room which was actually a fully fledged suite. I appreciate all-suite hotels like this one as you're able to really spread out without feeling guilty about the price. Our room featured a couch and coffee table, desk area, and vanity. We loved the dedicated vanity and stool for getting ready and the multiple light settings make it easy to do make-up, especially in preparation for events. The hotel offers in-suite hair and makeup service if you want to take it a step above. There is ample closet and drawer space which is important in an extended stay. The bathroom was decadent with a separate shower and tub. Above the dual his/her sinks is a mirror with a built-in TV. This was the first time I had seen that and it was a fun novelty. On the top floor were the hotels fitness and pool facilities. The fitness center is small but nice. Top-of-the-line equipment with a great view of the hills. The ice cold water, towels, and fruit were a nice touch as well. The pool is on the roof and it is similarly nice but small. While it was too chilly for a swim, we enjoyed having a drink on the terrace and watching the sunset. Ultimately both the facilities and the room itself were worthy of the hotel's five-star designation. If that wasn't enough - they monogram the pillow cases in your room! Service - The service is where this hotel shines. I have stayed at a great number of five star hotels in my life and I will say that this is definitely the best service I have ever received. The pre-arrival team did a great job via the concierge to coordinate our arrival and make reservations for dinner. The concierge provided detailed recommendations based on what we were looking for and helped us to arrange a great time. After arrival, we were offered complimentary water during check-in and arrived in our room to a welcome letter from the general manager along with fresh fruit and bottled water - I love a welcome amenity! Throughout our stay all of the staff remembered us and learned our names. Housekeeping service was timely and friendly both during the day and during evening turndown. The smooth jazz to welcome us back to bed after a long day was a great touch - by the way, there is an Alexa device in the room to play your own music if you wish. For whatever reason, we could not open the door to our balcony and the hotel sent an engineer up straight away to show us the trick - it was just stuck and needed a little elbow grease. The bar staff was friendly and quick even while busy - one night we came back later than usual and the bartender even offered to make us something on the house - of course we declined but that is the level of service they deliver. We were blown away by the dedication of the entire team. Food - Food is good, not great. We were definitely not disappointed. We had dinner at the hotel restaurant a few nights as well as cocktails at the bar. Cocktails were very good and we appreciated the home-made potato chips and tapenade as a complimentary bar snack. Dinner at the restaurant was pretty good. I really enjoyed the burger, but shockingly the star of the show was ketchup which they imported from France - WAY better than Heniz. We ordered room service for breakfast every day. No dishes really stood out but it got the job done. In-room bar is well-stocked with matching glassware. There is a bevmo nearby if you want to save some money. Value - The best way to book is through American Express as this hotel is part of their Fine Resorts and Hotel Program. By booking through AMEX, we paid a nightly rate of somewhere between $650 - $700 a night. Included was a $100 food and beverage credit, complimentary breakfast each morning (up to $60), free valet parking ($60/night), and guaranteed 4PM checkout. The late checkout was a game-changer for us as we had a late flight home. Overall this hotel is more than worth it at that price and I love the AMEX perks. I've stayed at hotels for double the price that delivered not even a quarter of the service. I'll be staying here every time I'm in LA from now on! read more

Since 2010 Viceroy L'Ermitage Beverly Hills has been the epitome of luxury lodging. Boasting the largest rooms in Beverly Hills, the hotel is comprised totally of suite-style accommodations, therefore living up to its name, l'ermitage, meaning a secluded residence or private retreat; hideaway. One hundred and sixteen suites in total, each one is complete with a private balcony promising views of either Hollywood or Beverly Hills. Secluded and residential it is. Situated on a tree-lined neighborhood block among affluent apartments and million dollar mini-mansions it's less than a mile away from the action on Rodeo Drive. Traveling sans wheels? The Viceroy L'Ermitage Beverly Hills has you covered, offering on-call house Mercedes to shuttle you to your choice of the many local designer boutiques, museums, and restaurants. Immediately upon arrival, we feel right at home. And that's the intention. L'Ermitage has recently undergone and completed a $50 million dollar renovation courtesy of Smith-Firestone Associates (SFA). Along with updates to the décor or the rooms, lounges, and restaurant one of the main objectives was to create a lobby that wasn't -- an entryway that made guests feel like they had arrived at their home away from home rather than like checking in at another swanky, yet impersonal hotel. "The lobby vibe is that it isn't a lobby," says Kara Smith president of SFA. "It feels perfect for a long stay." The color scheme for the redesign is downright regal. Neutral hues are tranquil yet elevated, brushed in gold and silver from the walls to the carpeting with matching metallic upholstery and lustrous leather and velvet coverings. Bold accents of royal blue and dark chocolate create rich contrast throughout the corporate areas of the residence. "Our intent was to create a series of unique settings that celebrate the individuality and personalities of L'Ermitage's guests," said Smith. All the glitz and glamour nods to vintage Hollywood, and we can easily see how this tranquil retreat became a celebrity haven. "Beverly Hills is a destination that is one of a kind and Viceroy L'Ermitage is a hotel within that destination that is equally one of a kind. To stand out amongst the quality of competition that we face it was important that the approach to the design in this hotel was truly individual," says Bill Walshe, Chief Executive Officer of the Viceroy Hotel Group of the redesign, revealed in 2016. "This renovation, the refurbishment, and the re-launch has truly been a labor of love. The memories that our guests' generate at this hotel are one-off, bespoke, couture memories that will last for a lifetime." One of our favorite luxury settings is the rooftop pool, featuring 360-degree views of Beverly Hills and private cabanas to enjoy a massage or cocktails in the shade. The amenities don't stop there. Guests can also make a toast with welcome glass of bubbly upon arrival or relax and rejuvenate with complementary yoga on Saturdays. Can't bear to part with your pooch? L'Ermitage is highly pet friendly, offering a Canine Club that includes treats, dog walking services, and a custom Viceroy dog bed, leash, food and water bowls en suite. There is a fee, but L'Ermitage Beverly Hills will donate 50% of it to local adoption center, Wags & Walks. The boutique property offers unrivaled intimate and personalized service. For example, say you have a very particular request like requiring your room temperature be set at a crisp 68-degrees. L'Ermitage will not only ensure that your request is met, but also noted so that your room is chilled to your liking when you arrive for your decided future stays. The staff meets daily to discuss guest preferences and how they can go above and beyond their guests' last experience. It's these details that have earned Viceroy L'Ermitage multiple Forbes Five Star Hotel and AAA Five Diamond Hotel awards many consecutive years in a row. Speaking of accolades... L'Ermitage Beverly Hills' most brag-worthy award today might be landing the number one spot on Travel + Leisure's 2018 reader-selected Top 10 City Hotels in Greater Los Angeles that debuted last month! read more

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This is for the bar/lounge area. The lounge is very nice with a fireplace. It's clearly overpriced and often empty so that's either good or bad depending if you want to be the only people there especially on a weeknight. Last time I was there the bar ran out of limes... how does that happen? I couldn't believe they didn't have any limes. Go to the market and buy a bunch!! Unbelievable I've never seen such utter incompetence! read more

Such a great experience staying here! Will be coming back again! Beautiful hotel and friendly staff! Everything about our stay was Perfect!

Incredible 2 nights. Can't wait to return! Gus was amazing on helping us feel taken care of like family. Samantha checked us in and did a wonderful job of making us fell right at home. Room was one of the most beautiful and luxurious I've ever been in. Rooftop pool was perfect. Fitness center was gorgeously appointed. Meals at restaurant for dinner and breakfasts were perfect. Already missing this romantic getaway! Only one downside was the cold temperature in the hallways! read more

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Incredible room and incredible service! Every detail of this place is so well thought out! The single fresh Anthurium placed in your bathroom was absolutely fabulous!! I love every second of it to the beautiful pool to the most beautiful design suite skyline! Well money spent over 1400$ per night! They also have dinner with unlimited champagne ! Absolutely amazing! read more

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Stayed 3 nights while attending meetings in west LA. Excellent service and rooms are large and impeccably clean. The amenities in the room are hard to beat. Workout room is adequate with some weights and various Treadmills and elliptical equipment. The roof has a pool, nice view and nice area to relax. Hotel is in the city but very quiet inside. It is expensive but located convenient to west LA and century city area. It is a boutique hotel and they remember your name. read more

John Hamilton is THE BEST guest service agent I have interacted with in many years. He genuinely cares about proving exceptional customer service. He went above and beyond for my group and I was very pleased with his kindness and generosity. I highly recommend him and Viceroy L'Ermitage. Overall the hotel seems to hire very friendly team member with a high priority on customer service. L'Ermitage offers so much, an amazing wine selection, delicious food, first class service and is located minutes from the Rodeo Drive, Robertson and The Beverly Center. Centrally located to so much while the hotel is located in a quiet and calm location. I frequent many Beverly Hills restaurants and hotels for Corporate functions and evening dinning and L'Ermitage is back at the top of my list. Check them out for dinning or a weekend getaways. The guest rooms are very clean, spacious and offer spectacular views of the city... worth every penny. read more

How many times have a drove by in the many years I have been here in L.A? I have no idea. Finally, I step in, but I did not check in. That wasn't​ my call​. I came to L'Ermitage to visit a friend of mine that was staying here, and I got my chance​ to check it out. The lobby is small even though they have a private area for clients' to relax while waiting (whatever that means). The bar is on the left side and wasn't that busy either except for few older men: two cute young girls taking reservation and a mature lady that seems to be one of the ​few who run this place. I wasn't that impress with the service because these ladies were​ not so friendly or warm. Why? Because, while I was waiting for the receptionist to announce my arriver. This other lady (who looks like a manager) made an entrance and did not even look at any of the clients ( in this case me and a couple that was checking out).​ She could have to​ say, " hello, good afternoon" Which is the minimum you can do to acknowledge every single person that walks that door!! Hello!!!!, where did you learn manners?​ However, the only guy that was open and welcome was another manager, a Hispanic nice man in his fifties who was very attentive. Also, the guys working the door were also friendly. The rooms are spacious, and the view from the balcony in my friends' room was directly facing the street. And even though, the traffic is always pack in this area, you couldn't hear a thing. The bathroom was spectacular; I could expend all day there. And the lighting was just right. This is the first time in history that I look in the mirror, and I find my self to be irresistible just because of the lighting. OMG! You guys don't know how important that is for a girl and guess what; this place got it right. However, overall my impression was that this​ hotel attracts a lot of older businesspeople​​ in town. I guess​ that's not my cup of te! But, maybe is yours! However, being here was a great experience, and my friend was overall a happy girl with her choice. read more