I used Sarah's Tailors to hem a pair of dress pants and the alteration was decent. Then I bought a…read morenew blazer, a nice, all-wool, expensive jacket, and took it in to ask her to shorten my sleeves. The jacket had beautiful hand stitching, including faux hand-stitched buttonholes on the sleeves. She told me she could only shorten my sleeves a certain amount (about a quarter to a half inch) because of the buttons (i.e. to leave enough material between the 3 buttons and the hem of the sleeves). I agreed, as this meant the sleeves would be shortened without disturbing the buttons or the hand stitching. Well, when I picked the jacket up, she had re-set the buttons, removed ALL of the hand stitching AND left picks in the fabric all along the area around the buttons from removing the stitching!! She could have shortened the sleeves more if I had known, or wanted her to, take it all apart and move the buttons. I was extremely disappointed, furious, actually, because all she would have had to do was call me and ask me about removing the stitching. One of the sleeve's row of buttons are not even straight in a row, they are crooked. All of this occurred after spending nearly $50 for the alteration to an already-expensive jacket. When I spoke to her about it, she said 'I made a mistake'. Then she went to get her husband from the back of the store and we went through the situation again. He told me I HAD MADE A MISTAKE by not 'asking her about the buttons'!! This was MY FAULT, according to him, as well as hers!!! He offered to 'try to hand stitch' the threading that was removed but I was too concerned about the jacket looking even worse and then needing to remove stitching in the same spots that already had damaged, picked fabric. They snippily took a $50 bill out of the register and handed it to me and said "Keep the change!" If you have nice clothes, if you want to be treated with respect, do NOT go to this tailor.

Way overpriced. She charged me $90 to hem a dress (granted, in a few days). the dress itself only…read morecosts $99 -- it ended up still being too long in the front. My friend got hers done at another alteration store and she was only charged $50. Complete rip off

EXCEPTIONAL!! I was turned away by four tailors in the area prior to finding these amazing,…read moreexperienced, professional people. I am pregnant and was a bridesmaid in a wedding and my dress was very tight. They said they could help me, had me come in and had no issue finding a way to make it work. They had it done much faster than I assumed it would take too, less than a week, and was very affordable. So grateful to them.

Excellent service and work!! They turned my dress around quick and were super easy to work withread more

Decent pricing compared to other tailors on the area. Clothes are always ready on the promised date.read more

Went to sun tailor to have a pair of jeans hemmed. Told them I wanted the hem to look the same as…read moreit was when new. When I went to pick them up I immediately told them the hem was not what I asked for but was told oh yes this original hem. I had a 2nd pair in a different color took it back up and showed them the difference. Was met with obstinate and difficult attitude. They basically said oh well too bad for you. I paid $24. They told me the hem as was originally made took more time. I would say never use this place if you want it done right.

Great service fair price Done quickly , very satisfied…read morewould definitely recommend for a good tailor

She did a beautiful job on hemming my dress. And within a week. A little more expensive than I…read moreexpected but she did make it happen.

I've been a customer over 20 years and have always going to the store. Their prices are good and…read morefair. They will work with you to find the right machine or accessories and then help you figure how to make it happen. We moved away from NRH several years ago and I still come back to Richland. I did try our local sewing machine store and it made me appreciate Richland even more! They are the full package - selection, service, tech support and classes. I've been sewing all my life - my daughters and my clothes, quilts, blankets. Etc - but I still take classes from Jeanne!!

Took my best friend there and she found her dress on the first try! Caleigh was so good and super…read morehelpful.

Simply amazing bridal gown shop - from the vast range of dresses available on the shop floor to the…read morecustomer service. Our bridal dress assistant was so nice and her knowledge of the dresses and how they could be customized was out of this world. They make and design their own gowns in house so you can hybrid your exact dream dress from elements of their other dresses. We found my friends dream dress that day however we did not end up purchasing it only because she opted at the last minute to accept a family heirloom dress from a beloved family member. I wish I could have given 6 gold stars! And I also wish I was able to try on the dresses myself - lol!

Had five pairs of pants hemmed here (including one with some more complicated work) with Shenouda…read more The turnaround was quick, communication was clear, and the craftsmanship was excellent. They were able to keep the original stitching after the hem, which matters on higher-quality pants--and it came out perfect. Met the deadline exactly as promised. Easy to work with, fair pricing, and just an all-around solid guy. Hustles, takes pride in the work, and delivers. Will definitely be coming

We were scrambling to alter a shirt and jacket for an upcoming event after my husband lost some…read moreweight! Shanouda responded quickly to my inquiry and in less than 48 hours completed two dress shirts and the jacket. In my husband's words, his shirt has never fit better! Responsive and highly skilled, we can't recommend him highly enough.

Great customer service & good quality work. Last time I…read morewalked into their shop, I brought in a garment that needed a simple stitch repair along with a pair of pants which needed the length brought up. I handed the woman my repair alteration before stepping into the fitting room to put the pants on so they could mark them. I fully expected to leave the repair alteration with them for a few days along with the pants, but I was pleasantly surprised when I stepped back out of the fitting room area because the woman handed me back my garment with the stitch repair completed & did not charge me for it. I've also had more complicated alterations done to a wool coat & trust them with my garments. I also appreciate their follow up to make sure that their tailoring was done to my satisfaction after I've taken them home.

When I picked up my coat, one sleeve was longer than the other. Also, the jacket was covered in…read moredust and threads. I was shocked. I will not use them again.