I am extremely disappointed with my experience at Party Nails in Waukegan. This was my fifth visit,…read moreand I had always gone there for a simple pedicure. During my most recent visit, the manager talked me into getting a manicure as well. I believed I was receiving a basic manicure and pedicure, so I was shocked when my bill came to $105 before tip. My previous visits had been around $65. I later realized that gel polish had been applied. I never specifically requested gel polish and generally avoid it because it has damaged my nails in the past. About three weeks later, I returned to have the gel removed and get a pedicure with regular polish. At that point, the owner told me they "never use regular nail polish." I found that very difficult to believe, especially since I had never requested gel polish and was never clearly informed that it was being used. As a disabled customer living on a fixed income, I need to know exactly what services I am receiving and what they will cost. Instead, I felt like services were added without being properly explained, resulting in a much higher bill than expected. When I tried to address my concerns, I felt dismissed rather than helped. What upset me most was the lack of transparency and communication. Customers should be clearly told when they are receiving upgraded services that cost significantly more. Unfortunately, after this experience, I will be taking my business elsewhere and cannot recommend Party Nails to others.

I don't usually do my hands (I'm an electrician--hands stay busy!) so yes I still go to the salon…read morebut it's for the pedicures! I've been loving the trend of acrylic toenails lately. I think they make your feet look super cute, and it's not something every salon does well--or even offers. That's how I ended up finding Party Nails and Spa. I came in less than an hour before closing after a really rough week at work. I just needed a minute to breathe and do something for myself. Not only did they take me in with zero hesitation, but they kept working on me past closing time. That alone says so much about their customer service. The pedicure came out so good--super clean work, I did only put acrylic on my big toes, and just an overall pampered finish. The vibe was relaxed, never rushed, and honestly, it helped turn my whole day around. Sharing some pics so you can see the quality for yourself! If you're thinking about trying acrylic toes, or just need a place that treats you like more than just another appointment.

I've been coming to Family Nails for years, and there's a reason I keep going back, Lena and Daniel…read moretruly treat you like family. The atmosphere is warm and welcoming every single visit. Their manicures and pedicures are beautiful and last for weeks. One of the things that really sets them apart is how skilled they are at treating ingrown toenails. People come in just for that, they're simply the best. You can tell they really know what they're doing and care about your comfort. It's no surprise the place is always busy, they've built caring relationships with their customers and it shows. If you're looking for a nail salon that combines lasting quality with genuine care, this is the one.

I have been going to Family Nail for several years never had my nails done very much because I…read morenever felt comfortable till Daniel and Lena. I feel like they're family - they do a great job on my nails and toes - the shop is inviting and friendly - unlike some other salons in Libertyville. I've read a few negative reviews and wonder what kind of person would ever say anything negative about them - if you don't like what they do - don't go back there are many salons in Libertyville.

Great nail salon. I recommend Lynn, Lizz, Jolly, and Jenny. They are very meticulous and pay…read moreattention to detail while working quickly and efficiently. I got a signature pedicure and it was amazing, they really do a great mani and pedi. Clean salon, great vibes!

I walked in today to get the remainder of my acrylic taken off and decided to do a full set…read moreinstead. Sam who did my nails cut me and I tried to stop him many times and asked him to wash my hands he said wait till he finishes shaping. I said ok. Once I washed my hands I asked for alcohol. Sam gave me some alcohol. I'm trying to not get an infection because the cut is deep. Then I go to pay. My total was $55 and when I was about to make the payment I see that the machine says $56.10. I asked the guy behind the desk why is it $56.10 and he said there is a 2% card fee. I told him you can't surcharge debit card transactions because it is illegal and to take off the fee. He refused. He said there is no way for him to do it. I said you can adjust the $55 to make it $55 with the fee. He said no. I tried to explain to him again that they can be fined for this and that I can file a complaint with visa for refusing to take off the fee and for charging debit card fees. He said to me do you want me to call the cops so you can file a complaint and took the phone pretending to dial 911. I told him you don't file a complaint with the police but visa and Mastercard. I asked for the owners phone number and name and he refused to provide it to me. So he wanted me to call the police to report this. I am in disbelief. I will file a complaint with visa. It may be that the swipe companies are not setting up businesses up correctly but they should know better. Image below from visa clearly stating that you can't surcharge debit cards.

I come here all the time with my mom when im off! Staff are always so polite and expedient and the…read morequality of the service is always top tier. The store is a nice atmosphere and all the guests can enjoy a nice massage from pedicure or manicures with nice lotion. Nails are filed nicely with no pain and painted super nicely with a wide selection of colors. They have heated towels and special water scent/scrubs if you get the delux pedicure which feels great.

Ok, so I've been back multiple times since my last review, and it seems like my last experience was…read morean outlier. Every visit since then has been a great experience with amazing customer service! Morgan is my go-to gal for nail art now. The skill level that she has with painting detailed little things on my nails is just mind blowing! She's personable, knowledgeable, and understanding. She also rolls with my nervous quirks and ticks that make me pick at my nails and works around them to limit what destruction I can cause. Time flies by when she's doing my nails! Wendy is super nice and friendly and always greets me by name when I come in. She has some kind of superpower that lets her remember every client there! The vibe there is great, and you can tell that the employees all respect and care for each other there. It's such a pleasure going there to get my nails done!

This place is pretty great. Don't let the bad reviews steer you away. I was skeptical too at…read morefirst because there were a lot of mixed reviews but my experience was a good one. This is located in the Fountainsquare area and the place looks pretty new and modern. I needed my nails filled and a pedi done and I was satisfied with how they looked after. I wish I remembered the name of my nail tech as I got 2 different people that did my pedi and mani. Both were fast and efficient and did a great job. Forgot to take a pic the day my nails were done, so the pic featured in this review is over 2 weeks old and still holding on strong. I will definitely come here again when it's time to touch the nails up.

Absolutely amazing! I read the reviews and almost didn't come. Those are wrong…read more Best service I've had in a nail salon in a long time! I'm from Michigan, and I can tell you I'll miss this place. It's quiet. Music is peaceful. Super clean and hygienic. Tools are wrapped and opened in front of you. Staff- super friendly. Ambience is appealing and inviting. Decor is classy black, white and silver. Best pedicure and manicure I've had in a long time. Overall- book your appointment and pamper yourself! Happy relaxing!

Beyond the best nail service plus customer service combined. They have late hours and are always…read morewilling to take walk-ins even if it's 15min before closing time - they even schedule you before open hours to accommodate. Aside from all the different types of free drinks offered to you at no charge, theres always parking available, the facility is always clean and it's fast service. They have an expanded pedicure menu to suit your needs - love the hot stone massage! Wen and Jimmy are awesome for the hot stone massages - they'll put you to sleep!!!!

Worst nail salon ever. Done my nails July 3 and by July 7th all of them fell off. They charged 87…read moredollars for nails that don't even last for a week. What a rip off!

Had a wonderful experience here! Kind and detailed oriented, they took their time with our…read morepedicures and made us feel relaxed & welcomed. A hidden gem-- we will be a regular :)

I'd never been here and was surprised to hear they were open for 22 years already! The staff was…read morevery friendly and helpful. They were in no rush and took their time to make sure everything was done professionally. They are also helpful with your color choices. The salon is clean and simple, the seats are comfortable. The price was $40 for a no chip which isn't super cheap but the quality is worth the price! One of the best I've been to in the Libertyville area

I have been in pursuit to find a new nail tech. I broke up with mine a few months ago and was in…read moredesperate need of one asap. Found Pro Nails on Yelp and it's located across the street from Gurnee Mills Mall. I called and I was able to get scheduled for a pedicure and a full set in the next 30 minutes which was great. I was pleasantly surprised when I entered. From the outside, the salon didn't look like much. But coming in it was vibrant and busy, and pretty spacious. Terri was the one assigned to me to do a pedi first. She did a great job on my pedicure. I just got the basic pedi with a no chip polish. Terri was very efficient and did a great job on my toes. Next - full set time. It's been a while since I got a set done, so I wanted something that was neutral. I showed Terri a picture of the ombré set I wanted and she did a good job. I usually judge a nail tech by their speed, the nail shape and how well they can file to precision, and how natural the nail looks after and whether or not it looks too thick. Terri did a great job with all of the above. My only critique is that she left some gel residue under the nail and also on my fingertips. I didn't notice until I got home and had to pick at them to clean them up afterwards. Overall I was happy with the service and will be coming back again.

I have been to this location twice, and I am very happy to say I think I've found my new local nail…read moresalon. I usually get dip manicures, but have had 2 no chips, because I really wanted my cuticles cleaned up. Both times I have been in I have been greeted enthusiastically. They have a wide variety of colors for any service. Today I saw Irene, and her attention to detail is fantastic. The gal at the front desk did let me know Irene is deaf, but that she would be able to translate if I needed anything. Fortunately, I know enough ASL to spell, say please, thank you, yes, no, sorry, and beautiful. And honestly, I was really happy to not have to try to awkwardly make conversation, with 3 small kids at home I was happy to just sit quietly and enjoy my service. I am rebooked with Irene in another 3 weeks, could not be happier.

Likes: One of the ladies was very nice and did an amazing…read morejob on my 7-year-old's first ever pedicure. Dislikes & What Should Improve: I booked an appointment for my daughter and me, but when we arrived, no one had heard of our appointment. The man I spoke to on the phone was in the back office & was not of assistance. If I were running this business, I would prioritize customer service and ensure the place is thoroughly cleaned. I'm not sure if the owners are even aware of the level of cleanliness. In this type of business, it's crucial to maintain a clean environment and equipment. Additionally, the overall atmosphere should feel more welcoming and relaxed for all customers. Creating a warm and inviting environment is key to encouraging customers to return. I really wanted to like this place, and I hope they take this feedback seriously to improve their services.

I had a great experience today at Royal Beauty Nails. Lucky was great and did an awesome job. She…read morewas also super personable and professional. In addition to the good and quality work they had snacks and beverages ...always a plus! I didn't have time for my manicure but heading back tomorrow to wrap up the experience!

I have been receiving Botox treatments for over 20 years and have also worked in the medical…read moreaesthetics industry for 11 years, so I'm very familiar with how a reputable practice should operate. Unfortunately, my experience at this location was deeply disappointing and concerning. From the start, there were red flags. The appointment took an unusually long time for a straightforward Botox procedure, and there was no doctor or supervising medical professional on site--only injector nurses. I was told to return in two weeks for a follow-up, which is not standard protocol for authentic Botox treatments from Allergan. In all my years of experience, I have never been required to come back for a "follow-up" unless something went wrong or the product used was questionable. *The owner responded that she did not find my name so I edited this review to include my name and validate this review. The name is Gregoria L and the visit was this year in May . Based on the results and the experience, I strongly suspect I was not injected with genuine Botox. When I raised my concerns and asked for a refund, I was met with complete resistance and a flat-out refusal. This was a frustrating and unsettling experience. I do not feel confident that proper or authentic materials were used, and I cannot recommend this place to anyone seeking legitimate, professional cosmetic treatments. If you value your safety, time, and money--go elsewhere. *I will be reporting this facility to Abbvie.

I've been coming to ALC for more than 10 years. The services performed are outstanding! The…read moreenvironment is professional and clean. The gals that work there quickly become your friends. I've been working with Ondrea for my skin care and weight loss. I just can't say enough great things about her disposition and care. Then there's Daisy at the front door... can make you smile on the cloudiest days. You will not be disappointed.