I ordered a necklace in store June 5th and have yet to receive it. Email address comes back…read moreundeliverable and phone number just rings, not able to leave message. It's been 2 weeks and I have not even received any communication. It was a $235 necklace. I hope someone contacts me regarding this. I'll just keep leaving comments wherever I can or my Husband will get involved about it if I can't get anywhere. This seems to be a pattern based on reviews I've read and even after the supposed phone issues more than a year ago. This is what a Christian Company does? I'm from out of town. This was a gift for my daughter who just got baptized.

Such a quaint shop with friendly staff. The displays are worth the visit--so well done! And don't…read moremiss the upstairs where the beauty continues. They have clothing, candles, jewelry, and nice decor for the home. A special touch is the butcher paper roll where you can write out what you're believing God for. They also have a signature candle scent that is amazing! The shop is narrow, and it's easy to miss. But you won't want to.

Amazing selection of jewelry. I could spend all day there…read more And the staff were really helpful and knowledgeable.

Today I went back to the store for the third time. The first time I was sold broke earrings, the…read moresecond, I went to return and the place was closed because their hours are listed incorrectly, and today they were finally open and the worker offered no apologies for the inconvenience.

This small family owned jewelry store is very friendly and helpful. They offer personalized service…read morewith low pressure to buy. I needed my ring size confirmed for a ring I had already purchased elsewhere and was getting repaired. Most other jewelry stores require an appointment, but considering I needed a very quick service, Gassage was welcoming and happy to help. I looked around the store and observed their interactions with other customers. I would be happy to shop here for a special gift or other jewelry need.

I had an outstanding experience at Gossage Jewelers on Charlotte in Nashville. They helped me trade…read morein my older jewelry for a beautiful new piece that I know I'll treasure for years to come and one that will become a meaningful heirloom for the future. From the very beginning, they took the time to listen, answer my questions, and share their expertise to make sure I found exactly the right piece. Their knowledge, patience, and genuine care made the entire experience enjoyable and stress-free. The customer service was exceptional, and the entire process couldn't have been easier. It's refreshing to do business with a family-owned jeweler that still believes in honesty, craftsmanship, and treating customers like family. I highly recommend Gossage Jewelers to anyone looking for quality jewelry and outstanding service. Thank you for making this such a memorable experience!

great place to get rings and chains, big selection. I will not go anywhere else, the best jewelry…read morestore in Nashville and a they are a very fair price

I took a watch in to be repaired in November 2025. After several weeks I received a notice that…read morewatch was ready to pick up. I went to pick it up and they couldn't find it. They searched for about 30 minutes and I told them to call when they find it. They called me on my way home. I got it a couple days later. It is now March 2026 and the watch quit working. I'm trying to get my watch back to them for repair and they would not call me back. I have asked for them to repair it again or refund my 120.00. I went to the store afternoon of Mar. 10 and they wouldn't let me in the store. After many calls and they will not return my calls. Beware of this stores sloppy work.

After much research we chose Green Hills Diamond Brokers for my 25th anniversary ring upgrade. They…read morehave a great selection of natural diamonds and settings you can view right in the showroom. Leva was amazing and I came away with a bigger diamond than I had planned. We will be returning customers.

I got my wife her engagement ring here! The sales rep was very attentive, and showed us plenty of…read moreoptions. We've also been back for earrings and other jewelry needs.

I am very disappointed with my experience at this Franklin store. I purchased a gold ring, and…read morewithin four days, nearly all of the finish had worn off. For the price and the way the item was represented, that is unacceptable. What has been even more frustrating is trying to get help. I have called five times and have repeatedly been told someone would call me back, but no one has followed through. First, they said the owner was out of the country, and the last 4 calls they promised a callback after speaking to the owner and manager. Still haven't heard back from them. The store presents itself as a Christian business and has a prayer room inside, which makes the lack of accountability and customer care especially disappointing. I expected the product to be better quality and, at the very least, for someone to follow up and make it right. I hope the store resolves this promptly and begins treating customer concerns with the integrity its branding suggests.

I love wandering in this store every time I am in downtown Franklin. It is so inviting, has great…read moreunique home decor, clothing, accessories & books. The staff is refreshingly friendly and never rushes me or hovers over me. Just the way I like to shop! I think this is especially important to mention because a lot of their merchandise is religious based so it is a unique experience that needs to be savored. Today, I purchased some Christmas Home Decor that I will treasure for years! I also stopped in their treasured Prayer Room. It is a little area in the center of the room where you can write down prayers on a tag and hang it on the wall. Others are encouraged to take a tag and become a Prayer Warrior for the person who left the prayer. Today, was a very impactful visit for me. I went into Philanthropy with a heavy heart because we found out our good friend that has been battling cancer was moved to hospice. The prayer room gave me peace & I left feeling a little lighter. Thank you Philanthropy for providing such a beautiful space that brings peace to so many! Whether you are on a visit or a local of TN be sure to stop here & experience this special place!

E J Sain is top of the line. Been in business for generations, so when I brought in my…read moregrandmother's ring, they were able to help me trace the history of how it had been designed there. Staff is so friendly and helpful. Their designer Tim is one-of-a-kind and so talented! He custom designed my wedding band to fit my grandmother's uniquely shaped ring, and I couldn't be happier. I didn't really know what I wanted, only what I didn't want, but Tim listened carefully and put his expertise to work! The band fits the ring like they were made at the same time. I now can't imagine one without the other. Edited to add: Also, they repaired my ring like new when a stone fell out (No fault of theirs, ring's just old.) Did an amazing job!

My husband and I had stopped in this afternoon to look at Men's wedding bands since he lost his…read more The lady took one look at us and asked us what we were looking for. She showed us one piece and let us know that's all she had. She was incredible rude and super unhelpful. She didn't even try. I should've gotten her name but was so turned off that we left after 5 minutes since she didn't want us there.

I've used this jewelry store in the past with no problems until now. I dropped off an anklet for a…read moresimple repair and was promised that it would be completed by the following week. I never received any updates until calling the store when it was supposed to be complete. The customer service was subpar, and I was advised that it would be another week before I would receive it back. This would have been understandable if I wasn't going out of town and promised that it would be completed within a week. I would recommend using another jeweler if you would like anything in a timely manner.

I just love this jewelry store very very good prices and the people are so nice no matter how many…read moretimes I come to shop there service is A1! I wouldn't shop anywhere else for jewelry but TREASURE FINE JEWELRY and you should too!!!!!!!!!!!