I just completed the easiest & pleasant car purchases of my life thanks to the fantastic staff at King Hyundai! There are plenty of dealerships closer to my home in South Miami, so why would I drive all the way to Deerfield Beach to buy a car?... Because I got a GREAT DEAL! From the quick initial email follow up from Internet Sales Specialist Jeremy Kolosine on an inquiry I had made on one of their cars, I felt a feeling of ease to continue the process. He then referred me to Internet Sales Manager Sig Buster who is as straightforward & honest a man you'll ever find in the car sales business...what more can you ask for? We negotiated a few times via email & finally talked with each other to get a final "out the door" price before taking the hour-plus drive to get there. After making an appointment to meet with Sig, see & test drive the car & finalize the paperwork for the purchase, I figured it would take 1 1/2 to 2 hours at a minimum, but the whole process took about 45 minutes including the test drive! When I pulled in to the dealership & met Sig the car was already getting cleaned while we did the preliminary paperwork, & when we finished the car was parked out front ready to go. While I took my test drive he submitted the final paperwork to Finance Manager Evelina Latypova who couldn't have been more pleasant & professional. She made the final purchase paperwork a breeze & easily completed the delivery of the car. if you want a fair, easy & professional experience buying a car, go to King Hyundai! read more

Horrible experience!!! The person I came in to see was not there. I met with Dale Hussey! Total jerk. I told him I wanted a buyer's order and he wanted me to fill out a credit application. He said the credit application was to make sure I am not a terrorist. I wanted to laugh and cry at the same time lol. This guy is a piece of work. Then he said I was calling him a liar, because I didn't want him to run a credit report. I requested to speak with the manger (Rocco), however they sent the receptionist. I was then passed on to a nicer fellow name Norm. He was able to get the buyer order in 10 mins and faxed. Nothing should be this difficult. Nothing. I would not send my worst enemy to this dealership. They are the worst! read more

I was a loyal Toyota owner for 17 years...my first car in 1997 was a Tercel, then I went on to the Echo, Corolla and two Camry's...today I am so happy to say that I am a proud Hyundai owner!! If you are thinking of buying or leasing a new car...come see Delroy Carter at King Hyundai in Deerfield and test drive a Hyundai. Delroy and the team at King Hyundai will treat you with lots of respect and most importantly they will be honest. If you want more details on my personal experience at King Hyundai please send me a private message. Blessings to all .:. read more

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Poor Customer Service. Dishonest dealings Although I felt like I got a good deal on this used vehicle, I noticed that the photos online of the advertised vehicle that I bought was missing the plush carpet floor mats. I pulled the pictures and went back to the dealer- their attitude was well, they weren't in the car when you bought it- not our problem. Another time, I took the car in to get recall work done on my car, they did it in a timely manner, but the car had scratches and a new dent and scrapes on the fender. I pointed it out to the manager and he brought the sales person over who checked me in- they said, Oh we didn't do a pre-inspection of your car, so we can't tell if this was there when you came in. The manager never answered my calls - nobody ever does call you back either. Poor Customer Service. read more

Horrible maintenance! They made me schedule an appointment only to not honor my appointment due to there error. They will not change my primary maintenance center for god knows what reason. They have screwed with me for the last time. Don't buy cars from here they will take your money and make you fight to get it applied for the balance and the maintenance side is trash. Say clear of this dealership, just headaches and frustration. read more

Very pleased with everyone at this dealership! Came in yesterday with my fiancé looking to get him a new car. We had Howard helping us who was just amazing! We had been to several dealerships that day and none gave us the right energy and feeling. Every single person we interacted at King Hyundai was so friendly and accommodating. Thank you, Howard! Also thank you to Erik, Brian, Rafael, and even the cashier (sorry can't remember her name). read more

My first time visiting King Hyundai was a pleasant experience and that's why I went back to purchased a vehicle. Arthur Miller went above and beyond very knowledgeable, it's shows that he believes in product that is selling and as a buyer I really appreciate it that. Mark in finance was very kind patient. Great work over all read more

Purchased GV70 at end of March. Dealership incorrectly registered with the state for license plate. As of August 19th still have not received confirmation the dealership correctly registered car with state. Additionally, each month we have to beg and plead to get a temporary sticker. this month we are 10 days over its expiration and hear crickets from the dealership. Working directly with the sales manager and finance is not getting us anywhere. read more

i called anwar smidi, a service advisor, about my cpo ioniq that i purchased about 7k ago. car has 26k now. i asked about premature tire wear. he began a 5 minute speech on why i am not protected. he did not suggest i bring the car in to see what could be causing this problem. when i asked what could cause premature tire wear, he said "i don't know". he seemed to know that i'm not covered but didn't know what the problem was. obviously, he only has sales experience and has no mechanical experience. called hyundai and made a formal complaint. spoke to the service manager and that accomplished absolutely nothing. read more

We have had our 2016 in for service countless times due to losing oil. We were told the oil consumption test was done in March of 2022. The car was there 19 days for this service. Now we hear it was not done. The service department is a mess! read more

King Hyundai was the third dealership we visited to buy a Hyundai Venue. We saw they had one remaining vehicle in the lot and called to make sure that the car was there before heading over. The sales rep confirmed the car was there, but then quickly called us back to say he thought the car has been sold. About 10 minutes later he called again to let us know if was still available. We loved this... we've heard stories about bait and switch operations where you arrive at the dealership just to find the car you want is. It available and they then start to upswell you to a different model. Not so here... the reps honesty got us here over a different dealership. The process was quick and straightforward - no nasty back and forth and we got a good price. We spent about 90 minutes in total and walked out with a new car. read more

Odell is amazing but Harrison in service was extremely rude. I have not been treated so disrespectfully in a very long time. Definitely will keep me away from the dealership. It really is a shame because Odell is amazing! read more

Brought my car in for minor service work at 8am for my scheduled appointment. At 10:15 am the car had not been looked at. My service tech was unsympathetic and almost bothered that I pointed this out. Ramon, the "service manager" was confused. "It should have been looked at by 9am. I wish someone would have told me." What a joke. 2+ hours and NO service. This dealership has low moral, poor customer service and lost my business. There is more. As I waited my 2+ hours I overheard many sales people spewing out negative comments about customers. One sales person (name withheld to save his job) said a very derogatory comment about race as customers were milling about. Wow, these folks are rude, lacking in customer service skills, ignorant of their hateful words and sorely under-managed. I'll be sure to let others know. read more

Beware of fraudulent charges. I was lied and manipulated by the finance department. They had added 4-car warranties and had said that there will not be a charge It will just be part of the car loan. They added on $4,344.00 to my car loan and it wasn't noticed until I had my loan pulled up the next month. REVIEW COPY in big letters across the page hid the fees. read more

Service department is unprofessional and tried to charge me more than what was quoted for my 2022 Tucson regular maintenance. I will was told my car needed the fuel injector cleaned and air filters replaced....with only 15,000 miles on my car. I asked if that was normal for a car with only 15,000 miles and got the answer "if they're dirty, yes." I hope I never have to return here again. People are miserable, unfriendly, unprofessional, and do not care about the customer in the least. read more

We highly recommend asking for Harry the salesman when you visit the dealership. This was a no hassle, no pressure car buying experience. Between Harry and the sales manager Erik, they delivered everything that was promised. What a difference compared to other Hyundai dealerships in Broward. read more

Slow slow I have an appointment at 1:20 Made the ap on line Got here at 1:15 There was no one in the service center Waiting 30 minutes Now it's going to take 2 hrs to change the oil Bad service Slow read more

Just had a horrible customer service experience. From a dealer I have bought several cars from over the years. Made an appointment for service waited on a long line when it was our turn we were told we had to wait for carol. Everyone before us and after us were taken care of. We waited finally a very rude carol said she was told to take care of someone who came after us. This would have been fine except there many other service advisors there with no customers ?? We could get no one to help us. We finally had enough and left. Treating long time customers rude is unexplainable. Your people need to take ownership. Horrible horrible customer service read more

terrible service my car is there to fix since 45 days happened nothing yet they never called me, I wen there few time, they always said they will call but they didn't always just excuses and promises if you have chance take your cater to an other dealership read more

My car had a broken transmission and the service tech kept my car for over 2 months and replaced the transmission. I just took the car to another hyundai dealer for routine work and they show me missing brackets and wiring that is hanging loose. All sub par work. The transmission looks like it's going to need a full replacement again as the one they installed is leaking fluids. Genesis V8 2015 read more

Making an appointment for auto service doesn't help in the wait time. I was greeted and told immediately that it would be at least a 3 hour wait for an oil change and recall item. The service manager didn't make things any better as even though I had made an appointment, he didn't seem phased by the length of the wait time. It ended by them not even having the part for the recall. read more

I scheduled an appointment for regular maintenance at 9:30am At 1:30pm the advisor hasn't called yet as he said to give me an update. I contact hin and he didn't have any information. I had to work at 3pm ( almost 6 hours waiting for he car to be ready with appointment scheduled), just to CHANGE OIL AND FILTER FLUIDS, FILL AS NEEDED ROTATE TIRES INSPECT BRAKE SYSTEM. I also asked to check a tire that was with low pressure. When he called me back he said there was a nail in the tire and need to buy a new tire. I said I would not do that now and he said it would be ready in 30-40 min.. When I stopped there ( 10 min before my work), the car was ready and I asked for the paperwork with the services done in my car. He said that since I decline to replace the tire, there is no order to make. I asked again for the paperwork with the services done. He said she would email me. So far I haven't received anything. I think we should be treated more professionally. The advisor e-mail was not working. To finish, I decided to take my car to a tire place, and they just fixed the tire, without the " need to buy a new one". That's very frustrating how we are treated by dealers. read more

My Accent Hatchback was purchased new with Tinted Glass. It was not added, The Dealer supplied the car from stock tinted. Less than 26 months later the tinting has turned into a disaster. It has totally failed. King Hyundai says "Get Lost" . We sold it to you but we will not make good. Hyundai Customer Service says it's the Dealers problem not ours. I suggest you avoid King Hyundai and buy at a reputable New Car Dealer. Bye Bye Hyundai. read more

I will NEVER go back again! Terrible customer service. They broke a part on my car while it was there for an oil change. I brought my car back THREE times and they never even filled the wiper fluid even though I asked each time. The fluid should have been done during the first visit with oil change. I watched the tech drive my car over a curb twice because he didn't know I was watching and had no clue who I was even after my third visit in two weeks. Cashier wasn't wearing a mask two out of my three visits and was rude. Very disappointing, I live within walking distance but will drive anywhere else going forward! read more

Horrible ! Never did my husband's payoff Run from this place . 2 months after they want to charge us 900 dollars, from a mistake from finance Eddy is the finance guy . Very disappointed read more

King Hyundai - My car is there for selling ,however in my name . Absurd - Car Dealers Near Me - Deerfield Beach, Florida

I was pleased from beginning to end. I came in yesterday after the service department was closed, and a gentleman, whom wasn't even a mechanic, attempted to help me anyway. While we couldn't solve the problem, he was able to provide a temporary solution and get me an appointment for today. The solution work perfectly. I brought the car in today they were quick to help me, they provided a lift home, and when my car was ready again they sent the Lyft to pick me up. They were fast, friendly, professional and I will be returning for any future Hyundai needs. read more

The experience starts with the purchase. I received a denfed keyfob for my new Hyundai Ioniq 5 which I was told I damaged myself. Then, when a rear exterior trim came off, I was told that Inalso damged it and need to pay toget it fixed instead of repairing it under manufacturer's warranty. If you want to play a cat and mouse where you customer is the mouse game please buy and service your vehicles at this dealership. read more

I purchased an Elantra last year at King Hyundai. Once these people get your money, they have no use for you any more.we had a warranty problem a few months ago, and it was like pulling teeth to get them to deal with it. Now I'm having a tax issue and need a copy of the bill of sale which I somehow managed to misplace. I've left 2 messages over the course of the last week, but they don't return my calls. I will NEVER do business with these people again as their customer service sucks. read more

I generally try to service my Hyundai car at their authorized service centers. I had been going to King Hyundai for years before this new management. I had great customer service and the manager was very responsive and on top of things. Now, if you call for appointment they will tell you there is nothing for another month, even if your AC isn't working or a check engine light is on. What kind of service is that? Also, i recently brought in my car and whoever the mechanic used the codes that came up on diagnostics to try to replace a ridiculous long list of parts in the car, some were possibly needed but others were just to see how far they could go with servicing at $200 per hour. Hyundai corporate customer service is also a waste, I've had a case open with them and every day I call to follow up they tell me that today is the day a case manager will call me, . I havent received a call yet. Now that I am up for a new lease, I have no reason to consider another Hyundai. They dont seem to value their customers. read more

Though the previous reviews are quite terrible I chose to give the dealership a chance and made an appointment with the internet sales manager. King had dealer and manufacturer incentives listed online, and I also asked for extra off the sticker. We met close on my additional request, and they fully honored all online incentives that I presented to them. Paul our salesperson was friendly and knowledgeable and was not too chatty so we could move the transaction along. read more

Some of the worst customer service I've experienced among any industry. I'm not sure if this is corporate culture from Hyundai or just the autonomous nature of a car dealership operating under the Hyundai banner. Purchased a 2020 Hyundai AWD Limited Palisade there on September 30, 2020. At the time, I was told not just about the Hyundai advantage but the King advantage. They knew I resided in Palm Beach Gardens but assured me there would be no issues if I ever ran into trouble with my vehicle (I'm guessing they were banking on the vehicle not having any problems). Fast forward to mid-December. At 3300 miles, my A/C goes out (????? - so much for Hyundai reliability). I take the car to a Hyundai dealer closer to me thinking "OK, it's not a good sign, but I guess even a new car can sometimes have an issue". The experience at Napleton was sub par (which leads me to believe this might be a corporate issue with Hyundai, given I have experience subpar customer service from two dealerships). After 4.5 hours, I'm told my A/C is done and I need a new compressor and clutch (I'm in finance and don't speak automotive so 'OK'). Takes three days for the part to come in. A/C seems to be working but not nearly as well as when I purchased vehicle. Fast forward to last weekend. Car starts to make scraping, grinding noises while idling and accelerating. Then, on Wednesday the A/C stops working again (not a great thing to happen in Florida). I had previously contacted King after the weekend to indicate I would like them to pick up my car and drop me off a "loaner", as I was hesitant to return to Napleton given my initial experience and the return of problems in less than 500 miles. I was told that picking up my car was a logistical issue they were not equipped to deal with at their dealership (so much for that King Advantage)/ This week, after repeated attempts to reach the General Manager, Jason Frieder, I was finally able to speak with him and again reiterate my concerns about a vehicle less than 4 months old and less than 4000 miles having failed two air conditioners. Jason informed me he had no ability to address my concerns. I may not understand the hierarchy of an automotive dealership, but I believe the General Manager is one step below the Owner and could make almost anything happen if he desired. Like others, I work and am a graduate student. I don't have the time to deal with a vehicle a second time that is essentially a new car and most likely a lemon. Jason treated my request as if I was asking them to pick up my car for an oil change. I'm just a customer looking to have the vehicle work in the same condition as when I purchased it 4 short months ago. I'm not looking to have a 75000 mile/3 year old car run like new which is how I was made to feel. My advice for those looking to purchase a Hyundai. The Palisade is beautiful, but there do seem to be some mechanical issues with it (two AC failures in 4000 miles is unacceptable). However, if you are set on purchasing a Hyundai, definitely don't make your purchase at King Hyundai. The idea of you as a customer to be served is tossed to the side once your money enters their pockets. Up to that moment, they'll promise you the world. However, when a real issue arises, they'll cover it up under the guise of "I'm sorry someone told you that. I'll talk to them. Still can't do anything for you." Shame on Hyundai for allowing this level of 'un'customer service in their dealerships. read more

Eric Chelly was excellent sales representative of King Hyundai. He responded very quickly to my many texts. He kept me informed as to when my new car would be available to pick-up. He's the real deal! read more

I never thought buying a car could be so stress-free! Working with Chardonnay was fantastic! Not only did we get an EXCELLENT deal on the SUV of our dreams, but she treated us with respect and was very knowledgeable about the vehicle. I absolutely loved that I was able to go through this process feeling zero pressure the whole time, and that is super rare when it comes to buying a car! Chardonnay and her teammates are top notch. Definitely recommend purchasing your next vehicle from King Hyundai, and ask for Chardonnay! read more

when you buy the car with them the value is rigid and there is not much flexibility! when you come back to sell the car you bought with them, give you the worst evaluation in the market, very disappointed with the pos sale, never again in my life I buy a hyundai I paid 36 thousand today they pay me 22 thousand with 6 months of car .... I thought that because I did business with them when I was going to change my car, I would have a better evaluation. Did not happen, do not buy the new one Santa Fe please do not lose money read more

Buying a car at King Hyundai is kinda like dating R Kelly - you're pretty sure you're being taken advantage of, but you're not sure how until it's too late. Typical sleazy dealership that will screw you over when you need help. They'll gladly sell you a car with a warranty, but then somehow pull that warranty after you've left, leaving you stranded down the road when something happens. read more

Service department is an absolute joke. Had a 9 am appointment for a simple oil change. It's now 1pm and the car is still not ready. Only reason we even went back after the first horrible experience is because the oil changes were thrown in when we bought the car. Will never be going back, would rather pay to go somewhere else then deal with this service department again. read more

do not buy a Hyundai you will regret it do not purchase an extended warranty. They are liars there engines are notorious for blowing up they will not fix your car. They will not honor their warranties. We had to get a lawyer to fight them mind you we were under the manufacturer warranty along with an extended warranty and they still wouldn't fix it. Hyundai is the biggest piece of shit corporation there is, we have two years of voice recordings of three different dealerships, all lying saying all different things it's time to take this battle to court and mail these fuckers. All I asked , we have two years of voice recordings of three different dealerships all lying saying all different things it's time to take this battle to court and mail these fuckers. All I asked for was a reimbursement for my extended warranty that they never honored the car payments for six months for sitting in the driveway and the insurance I had to pay for it for sitting in the driveway I'm telling you do not buy a Hyundai I promise you will regret it I will copy and paste and put on every Hyundai dealership. There is out there. They all are the same. read more

Awful experience, no one answers the phone was on hold for over an hour. Take your business elsewhere

Hello Everyone, Beware of utilizing the service center at King Hyundai. I arrived in the morning with 4 issues that I wanted them to assess on my sons vehicle. I mentioned the issues that I saw were the tires were shaking at the speed of 75-80 miles per hour, the buttons on the left of the steering wheel where not working but the buttons on the right were, the sunroof rear shade had a clip broken which inhibited it from opening and closing, and lastly the noise from the trunk would arise 30 seconds after stopping. I went on to tell the service specialist (Frank) that I plan to trade the vehicle in this summer for a Palisades and that if the repairs were expensive that I would not be doing it. I also mentioned that if they find anything else wrong with the vehicle then to let me know. Frank mentioned at that time that the diagnostic fee to check everything out was $150 and that if I didn't repair anything then I would have to pay that. That made sense to me. He called me later in the afternoon and stated the buttons on the steering wheel was like $550, the sunshade was like $1300, the wheels were $90, and the noise in the trunk they couldn't figure out. He also suggested the brake flush was needed at $160. I had him repair the wheels and do the brake flush as the other two repairs did not make sense to complete at this point. When I went to pay there was an added charge for the diagnostic. I questioned that as I made some of the repairs that he suggested and mentioned that if it was something expensive that I would not repair. He stated because I didn't repair the other two items that I would be charged for the diagnostic fee. I feel that the service specialist is there to guide us properly and provide us with information. I provided him with my dilemma at the very beginning and even mentioned what was wrong with the sunroof shade. I feel that the Frank should have been more detailed at the beginning and provided more information and I would have not had him even check out those two items. The cashier heard the conversation and provided me with the general managers name and number to call. Unfortunately, it is just quicker to write a review. Some call out the cashier was understanding and supportive also the customer drop-off experience is easy and seamless. If you have to use King Hyundai try not to use Frank as he does not have your best interest in heart. read more

I am extremely upset with the dealership service department! And honestly would not recommend anyone to this location. My car has been in and out of the service department yet it still not fixed. I tried calling the service advisor and the manager earlier this month with no response. I emailed the manager on 2 separate occasions with Video of what is wrong with my car and still no call back!!! I took it in because my reverse cam was malfunctioning. They replaced the radio a couple times.. picked it back up two wks ago and it appeared to work. That same Saturday it malfunctioned AGAIN immediately called my service advisor...no answer a vm was left req a call back (never got one) sent the service manager An email... (never got a reply).. following day the camera was just completely black cannot see at all. Recorded it and sent ANOTHER email to the service manager, again no response... I'm still waiting to hear back from them! read more

King Hyundai - Car Dealers Near Me - Deerfield Beach, Florida

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