Without a doubt this is the worst dealer for service... they constantly get it wrong! My last service for an oil change, took all day. They wanted to replace my AC filter which caused a noise in my car.. parked my car near a sprinkler(full of rusty water) and NEVER called me back to address my issues. This is one of many screw ups at each time I bring the car in... NO More. Skip this place and go somewhere else. read more

best place to buy a Tuscon or any other car. just bought one on Saturday 12th, 2025.

Honestly, I don't think there is anything I'd rather do less than go to a car dealership- for any reason. Fortunately, or unfortunately, I found myself there with my (now former) car getting some recalls corrected on it. I scheduled my appointment for 11:30 was told it would be around two hours, left, had lunch, came back and waited...waited...and you guessed it...waited some more. Hour four rolled around and I began to get bored. Again, fortunately or unfortunately my lease was about to expire so I figured, "might as well see what I like out here". I absolutely hate negotiating with car dealers so I wait until the last minute, but I knew I had nothing but time but I walked in, prayed, and hoped for the best. I can't lie, the process while definitely longer than I wanted it to be was quite painless. I worked with Evelina who worked with me to get the car I wanted at the price I could afford. I may have been there 7 or 8 hours, but hey, I got my car. Silver lining, right? Based on the reviews prior to going here, if I would have read them, I would have gone elsewhere. The service I had dealing with the recall was great. The service in the sales department was great as well. I'm glad I found this dealership and would absolutely recommend them to a friend of family. Just bring a snack with you because you're doing to be there awhile. read more

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Went into King Hyundai service with 2010 Hyundai Sonata with rattle when going over bumps. Car just had all around brakes and new front struts installed. After 3 days, they said it was shocks and sway links. Repair costs $3,318 for 4 shocks and 2 links. The total parts online through Amazon or Rock Auto is $212. $3,106 labor for a job that took less than 5 hours total in my driveway. These guys appear to be a crooked as they get. Will never use them again. read more

Service your car elsewhere if you want to remain calm... THereis no communication whatsoever from this dealership and they do not care about you or your time. read more

Worst experience with the service department. I had to take in my care for a recall and some other issues with my Genesis and first I had to wait for over a week for an appointment, made an appointment for 8am with Felipe. I arrived at 7:45 and waited till almost 9 am before he even came out to my car. He told me he was training someone and that was the delay. First of all, the service Dept. was full of cars waiting. This is not a day for training when you are backed up with customers. I was told that it would take a few hour so I requested a lift home. Okay so it was 4 PM and still I did not get a call from them with the status. I call and couldn't get through to Felipe and no one else could help me. I finally call me back and asks how can he hep me? really. He never checked on my car and it was not worked on or part ordered. NOTHING DONE! moreover he tells me that there is two cars still ahead of mine and that nothing will be done today, I wasted a whole day off from work to get this car appointment. They didn't offer a loaner either so that the repairs could be done. I ask for the Service Manager Matt and he calls back and I explain all of this to him and he does absolutely nothing to help. Had to wait another hour for them to arrange a Lyft so I could go pick up my car 8 hours later with nothing done, no rescheduling, no solutions. Worst service I have ever received. This apparently stems from the management as they do not know what customer service is. DO NOT RECOMMEND! read more

Been going here for years just for convenience but today will be the last visit. Cole is my service manager and he did a terrible job today. I had an appointment and only needed oil change windshield wipers a front bulb and tires checked. I said I would go across to Target for a bit and then want a ride home. Coke called me after 1 hour to say I needed tires and I said I'd get them elsewhere and was in way back. When I got back he said it wouldn't be long and I said I'd wait. 2 hours later the car still wasn't done and I said I want it now. He forgot windshield wipers and gave me car without ever checking light and stuck up for mechanic when I came back angry that it still wasn't working. Never did he get with me during the 2 hours I sat There just to see how I am or give me an update. For $100 I will take my business elsewhere! Never go here it's the worst customer experience ever!!!! read more

I visited King Hyundai on 4/26/2022 to buy out my leased 2019 Hyundai Sonata SE. FYI, I did alot of homework on this matter and with the chip shortage, it is a very wise decision to buy out a leased car. I worked with Tony. I knew what I was going to do, so it was a straight forward transaction. I felt absolutely zero pressure, and he actually advised me that if I had the means to buy the car out, to move forward with it. I also speculate that Tony would have made more $ if I leased a car, but advised me to move forward with what would be the best decision or fit for me. Due to a variety of mitigating factors, there was a bit of a wait time to see the Finance Manager. To build rapport and fill the silence, Tony told me some very entertaining stories. We even had a cup of coffee outside. I was soon able to see the Finance Manager named Rafael. He was nice as can be, and again, I felt zero pressure and zero upsell. He provided me a number of opitions that were a financial boon to me. A wholly different experience from my other times with Finance Managers, in the best way possible. I went to a number of other Hyundai dealerships before coming to King Hyundai. In the end, not only did King Hyundai provide me the best deal regarding my trade in, but they offered me a great experience. They also had pumpkin spice coffee, which is a huge plus in my book, especially when it is out of season. You will be treated like a King at King Hyundai! read more

King Hyundai - Car Dealers Near Me - Deerfield Beach, Florida

I'm never coming here again. I was there for 7 hours for them to do one thing. No updates along the way unless I asked. I got there at 7:30 am for my appt. Was told around 10am of the diagnosis. Was told all 4 things needed would take about 3 hrs, which is why I chose for them to do just 1 thing. Then around 1:00pm he appeared to help someone else and I asked about by car and it hadn't even been started. It was done around 2:30. Go to literally any other service place for faster service. read more

Car is great but disappointing experience with sales and finance-Get everything in writing !!!! Checked and double checked to be sure there would only be "minimal" charges if we financed ( for their benefit-we were to pay cash and in no hurry ) -they wanted to get car "sold" before end of month -last minute proposed additional $1,000 savings if we financed -sounds good, right? Misinformation given by salesman and finance-misrepresented sale and caused us additional unnecessary charges so the accrued interest waiting for bank paperwork was $400+ -told it would be @ $70 ish and we could pay off w/o penalty after 45 days when paperwork went through bank so thinking $1,000 less $70 seemed reasonable -received bill after a couple weeks and we were shocked -train your people!!!!! Finance admitted to miscalculation -sorry...it is what it is ‍Finance Manager needs work on his phone and people skills-offered no solution or compensation for their "miscalculation" for what we now have to pay out of pocket -their response -either pay full amount to bank or come in and pay them with the "1,000. Incentive" removed and added back in to sale price -take it or leave it -shoddy and shameless customer service -beware !!! read more

Lies, deception and deceptive practices. Web prices are only to bring you in. Prices are not honorer. They undervalue a perfect trade w low mileage. Braman & Potamkin will offer a better deal for much less. King wanted to lease for $429. Same car same terms Potamking $340, Pedro De La Cruz +1 (786) 343-2916 Braman $329. Luis Brito +1 (786) 613-3610 The car market bubble has popped!! Do not waste your time at king. read more

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An excellent purchase experience, wonderful staff that knows how to treat a customer, you need to go there for an excellent purchase experience read more

TL;DR overall pleasant experience finding a car and selecting the best option. Derek is super friendly and knowledgable about cars, and the prices are some of the best I had found when looking for a new car. Unfortunately, it was pretty apparent that we were almost screwed over / taken advantage of when financing the car at an interest rate nearly 3 percent higher than what is offered on https://www.hyundaiusa.com/us/en/offers so that the dealership could make more profit on commission. I really wish I could give this place a better review. We purchased a new car from them. In this climate it is hard to tell where the car is since most cars are sold before they hit the lot. Erik in management was pretty upfront about the markup and to be honest, we still got an excellent deal given the market. No other dealership was charging as little markup as King Hyundai. Derek was our main sales representative and he was great. Really nice guy, fellow car enthusiast, and he seemed honest all around. I could tell that he cared for us. He called us the moment a car similar to the one we were waiting a while for came into the lot. We drove it off the lot 24 hours after he called us. However, the buying process was painful and this is where the review turns ugly. It takes a while to buy a car. I get it. Derek did everything possible to make it as quick of a process as possible. We got our credit and finance info sent ahead of time and the stack of papers for the title were ready to go the moment we got there. It DID take a while to get to financing but that was because of a customer (and only one finance person in at the time) was taking their time. After waiting for a while, I started to get a little upset. Erilk then came up to us after a few hours of waiting telling us that we were going to laugh and that there were no license plates available and we would need to come back the next day. After ubering across town? No thank you, I must be missing the punchline of the joke. I know well enough that I can be given a dealer plate. After noticing our upset reaction 10 seconds after, he told us he has an idea. As expected, we were notified we would be given a dealer plate. The place is under construction, it was late at night, whatever, I get it. At this point not a big deal. They don't want to give dealer plates to everyone and it is no one's fault the customer before us was taking their time in finance (I have never seen anyone else take as long as they had before). The part where I really started to get upset was we were told for quite some time (more than 1 hour) that we were next. Turns out someone cut the line and jumped in front of us for a lease buyout. I suspect this happened because they were employees and got priority over us (according to what I overheard). Derek did go out of his way to apologize to us with some extra dealer services (~200$ value) that I did appreciate heavily. After finally getting into finance, we just couldn't wait to leave. It had been a long day of work and was about 9:45 at night. Here is the kicker! Our finance person Rafael tells us we were approved for a 60 month loan at 5.9%. I get there is a recession going on but what made my blood boil is that on https://www.hyundaiusa.com/us/en/offers, right on their official website, was an offer for 3.29% for the exact car we got. (Note at time of writing it is now even cheaper at 2.79%). I was told that even with a credit score of 800+ like we had everyone has been getting APR rates at that level (5.5%+). The real kicker is that we were told capital one was cheaper than Hyundai motor finance. Gee, I wonder why he recommended us to go outside of Hyundai and with one of their finance partners? Yet, funny enough, Rafael had that offer from Hyundai.com submitted to Hyundai within 2 minutes of getting push back from me. This saved us 2000$ over the course of the loan. I really hope the very disrespectful and disappointing commission Rafael tried to gain from us was worth the poor review. I cannot imagine what some of these other customers who are unfortunately not as knowledgable as I am have to go through. It truly is inexcusable and really left a bad taste in my mouth. Would we buy another car from them? Yeah probably, but only because my girlfriend has me to be there and protect her from predatory tactics such as what we experienced. read more

They won't answer the phone or when they do answer, they pick the phone up and hang up right away. What a joke

Had one of the first appointments on a Monday . Was told I would get an update later that day . Update didn't happen, so I headed back to the dealership right before closing . My car was never looked at and was told they might get to it the next day . Going without a car takes planning . I had to leave with my car that day . I could have left my car another day if communication was better . Communication was awful !!!! I'm not. An ASE tech , but did a 12 month apprenticeship with a Lexus dealer years ago , I know how tickets are prioritized by team leaders, and should have waited and not dropped it off . .Just not a good experience!! Adrian knows who this review is from should anyone from the dealership would like to follow up . Elantra with a rough idle and intermittent power loss under normal acceleration . read more

This place has amazing customer service! They are so kind and helpful I was so frustrated with the Hyundai in coconut creek that I left and went to this one and they made my life so so much easier and happier. Genuinely good and did not try to rip me off and cared about getting my car fixed without scamming highly recommend this place read more

I purchased a vehicle with the help of internet sales person Sara Friedman. She was a rockstar she found the car we needed had it ready for delivery quickly knew everything about the car taught us everything we needed to know about the car and it's features she made the purchase of the car seamless frictionless and easy and I give her high marks and five stars and highly recommend her if you wanna have a great experience in purchasing a new automobile. Joe K, from Boca Raton. read more

I came to these folks with an all cash deal on a 2018 genesis Hyundai great car good mileage but a snAg in the automotive business it had a front ent damage crash unreported to dmv so a clean title is given ! When noted by Craig SM and Eric Chelly Sm ! I trick lied and whatever I wanted the car at the price with this fixed ! $$$$$ not fixed paid car cash and have a $750 fix on my hands ! I'm not doing it ! Call me 7867197070 for better referral! I'm not stopping hear ! Here ! Deerfield automotive wake the Phuc up read more

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Don't buy a car here. I inquired about buying a vehicle listed at $26K. I was interested in buying the vehicle remotely but said needed a low price because of it would cost a lot to ship. I wasn't optimistic, but my contact emailed that she thought we had a deal. Ok. She just had to talk to her manager. Haha. Eventually I noticed that if you paid cash instead of financing with them @ 8-10% the listed price went up to $29K. Seriously? read more

Was going to buy a Genesis GV 80 from King today and we settled on a price but they didn't have that color in stock but said was no problem to bring one in from another dealer. Then they wanted to charge me more. A lot more! They negotiated in bad faith. Will not deal with these bozos again. Bill read more

This is one of the worst dealerships that I have ever been to get my vehicle serviced. I hardly know where to start. I came there with intentions to get a diagnostic and move to the issues that needed to be fixed. Firstly, all the lights were on the dash, the vehicle would automatically switch gears and the shifter was not working. In addition to the rear light recall. I start off by requesting a diagnostic, which I was told would be waived if my vehicle was serviced there. The person that I requested a quote from took 3 days to get me the information. I went to get my vehicle 3 days later only to find they didn't do a diagnostic at all. They started working on the issues that I brought to there attention but ultimately fixed the wrong thing. I picked up my vehicle and 4 days later it was having the same issue. I had to bring my vehicle to the Kings in Deerfield Beach a total of 6 times. They never ordered the parts for the recall and I had no brake lights for over 2 months. In between that time, the system was hacked so my appointment was skipped again. I reached out to Hyundai corporate and demanded they assist me with the dealership issues. They weren't much help either. I disputed the $864.37 that I was charged for them to fix the shifter, which they incorrectly did the first time. Not to mention the person that I started working with, no longer worked for the company so tracking the new person down was difficult. I feel like this dealership is full of con artist as I was overcharged and now having to fight with my bank over the payment. King Hyundai along with Hyundai corporate told me that I need a new computer and it would be 2k and it wasnt covered and that was after they told me they didnt know what was wrong with the car. My car needed a new battery and it fixed the issue with the lights on the dash. read more

Talk about terrible customer service AND the parts guys have no clue what they're doing. First they sell me the wrong sensor, then the guy has no clue how to find a fuel line. They're rude and good luck trying to get someone to help you either over the phone which they never answer or in person. I wish my wife never purchased a Hyundai because it's been nothing but problems. read more

I called to schedule an appointment with service, my car needed a basic oil change and driver side headlight was out. Advised the rep that I needed an early appointment because I would be dropping the vehicle off and getting a ride to work. She said the earliest she had was an 8:30am appointment. I asked would it be possible for me to drop off the vehicle when you open at 7:30am. She said that was no problem. I arrived at the dealer that morning at 7:05, I was the third car in line. I was checked in and told I had to wait for the rep to sign off on dropping off the car. I waited and they helped the first car, the 4th car and the 2nd car which had no appointment. And then ignored me. I waited a few min and when I noticed they reps disappeared into their offices, I asked the guy that checked me in if I had to wait until 8:30 for someone to acknowledge me, and he said yes because thats when my appointment was set for. So, I was ignored, skipped over by someone without an appointment, and the guy with the checkin clip board, wasn't smart enough to tell me that, my wait would be long, as they do not take appointments until their scheduled time. Service here is horrible. Then I try calling to let someone in charge there know why I left, and they don't answer their phones, you keep getting voicemail. I called service upto 9:30 and kept getting voicemail. will not be going here again. And for those who want to know who this is, my appointment was on 12/19/2024 at 8:30 2023 Kona, last name Guzman. read more

Let met start off by saying my family has bought at least 6 vehicled from King Automotive over the years, the last two of them were from King Hyundai, most of them were cash buys. Each & every time that "Gene" was involved with our repairs , it has either gone ary where we had to have it fixed again, or had to return & have it repaired at the company's expense, as well a further waste of mine and my wife's time. How he became a service manager is beyond me. IF this site would let me post less than ZERO stars, I would do so. This is primarily in reference to "Gene" the "service manager" at Deerfield Beach King Hyundai. After speaking multiple times to him to arrange a simple warranty key fob replacement. I had no key to give to him. Mine would work intermittently & for no reason would stop working. Myself & my family were lied to in reference to 1. that he did not have our correct phone numbers and 2. when the key was to be shipped, received. Instead, I was without a vehicle for a week because "Gene's" incompetence with his inability to do his job properly. The only reason we received any information was because we kept calling back. We did not have any of our messages left on voice mail returned. Since I needed an answer I continued to call back in order to speak to a person. Gene finally answered with "WHAT? WHY YOU KEEP CALLING?" This in itself shows he was at his desk, but was not bothering to answer his phone. We had to involve "Shawn", the Customer Service Manager. Finally, 5 days & multiple phone calls from my family to both "Shawn" the customer service manager & "Gene" the "Service Manager," I use quotations to show my level of disgust. Saturday day & time was prearranged, agreed upon for my wife & daughter to come & pick our vehicle. Upon her arrival, she was not greeted, & pointed in the general direction of service. She went into a service persons office & was waved off in an "over there." When she finally reached Gene's office she was irritated. All it would have taken was for the courtesy person to say "you need to see Gene at the end." Instead they decided to give her no information & jumped down her throat when she progressed from irritated to mad. She was told by Gene to get out of his fucking office or he will call the police, because my wife stated her name, year & model of the car, & "I want my car, & keys now." He proceeded to tell her she is not his wife or child & will not be spoken to in that manner & that he would not give my wife the pleasure of either. Then proceeded to tell her NO, YOU CAN NOT HAVE YOUR CAR UNTIL YOU LEAVE MY OFFICE & CALM DOWN. As his service personel began to encircle & gang up on my wife. She rightfully felt threatened. And with tears in her eyes demanded the car be brought to her. They proceeded to call 911 on her until she stated that he was holding her car hostage at which point the other unknown service person hung up the phone. I have made contact with Shawn's office & his secretary to inform him that we will be filing a formal complaint with Jason , the general manager of this dealership as well as corporate. Other issues we've had with Gene were bringing the car in for a "complimentary" oil change at which point we were informed of a recall. The recall was completed, but the oil change was not. No excuse was given by Gene for his neglect of completing the main task the car was brought in for. Another time, with Gene, one of our vehicles was brought in for a recall. When at the service cashier we were asked why we didn't have the other recall completed at the same time. When informed this is the first we're hearing about it we were told "Gene, our service manager should have let you know." When confronted, he stated he didn't know we wanted that done as well. This is just 3 issues we've had with Gene being our service manager. His gross incompetence & neglect seem to be perfectly ok with King Hyundai. The number of negative reviews speaks volumes about their attitude towards their customers. This review will be posted on multiple sites. read more

Have bought a lot of cars over the years. This is the best experience I've ever had. Leo was our sales guy. He was knowledgeable, an active listener, really seeking to help us find the best fit. Very impressed! read more

I purchased a car from this dealership June last year !! Sales department was extremely excellent... sales person Eric An manager Ordell' great service.. today I went in after getting my first flat tyre again excellent service on part of the manger still able to help me get my roadside assistance and triple A sorted 5'a. So (tyre) I went in today in the midst of a covid scare almost to lock down !! My small son with me to change my tyre... I never asked for anything else .. first exonerated was the rudest human ever his name is (auatro) rude nasty an not a person any company wants as front line of any company I will follow up with whom ever to let all of management be aware if they care about a small thing such a rating an reputable standing in a business community.. Next issue is why in the middle of a covid pandemic why are u still getting into a person car to change a tyre make concessions to accommodate tour customers and follow cdc guidelines of limitations. Next issue I asked to change my tyre as an essential employee I need my car to not break down or get a flat at this time !!! I asked to change my tyre... they PATCH my tyre and a woman asked my why would I want to change tyres !!! Because I asked for it to be changed !! WTH I'm paying customer An I didn't use marbles to buy BBC the car... At some point employees need to have the fact that customer service is the # 1 thing will make of break your company.. embedded into them Judging from reviews sales department and from experience seem to be the strong point of this dealership... advice is that they shake up service department and have people that want to work or has CSR ground be the front men and face of this section of the dealership if you don't I see your rating will continue to drop. read more

I loved every minute of my buying experience! Everyone was lovely and helpful with all my needs.

Made appointment took 31 day to happen got there 7:45 am for 8:00 appointment told them when I made appointment I was waiting for oil change. After 2 hours car was still in line and the said there's 3 cars in front on me. Don't ever buy anything from them or use the server department. This is second time using them first was worse the second. Never use them again I'll pay for my oil change less headaches. read more

I was hesitant to use this service center because the reviews were so awful. I lined up a ride ahead of time but when I dropped off my car, I was happily surprised that they offered to pay for a Lyft. They told me the service would be 5-6 hours since they were busy but it only took 3 hours. I was able to take a Lyft back that they paid for. Giving 5 stars because they made the process way easier than I expected. My only complaint is that they had no available appointments for a month so I had to schedule far in advance. read more

Had an issue with my Car , which was deemed a safety issue... The woman I spoke to told me to bring it in first thing on Thursday.. Very disappointed that a one year old car had this problem... Horn quit !! read more

Look at the recent reviews and be aware their service department is to be avoided. I went there on 3-24-23 for a factory call back because they forgot thieves could figure out their security system was flawed . It took a month to get an appointment and I took 8:30 am so there would be no backup from previous jobs that day. I indicated in the on-line appointment that I would wait. Two Hours and 45 minutes after I came and after complaining to the sales department I got the car and did not take the free car wash or it would have been longer. When I got there two people were in the waiting room and one was for an oil change. It took two hours for him to get his car. An independent shop would take a half hour at the most. The chairs were next to each other. I pushed the one next to me away a hopefully safe distance. They forgot Covid-19 is still around. THEY NEED MANAGEMENT! read more

I do not recommend having your vehicle serviced at this location. I took my car there to have recalls serviced. After numerous attempts to reach them they informed me that aside from the recalls my car's break line needed to be drained. A couple months passed by and still no answer or calls after multiple messages left. Due to my job it's complicated to make it during regular service hours. My car was there being "serviced" for almost four months. When I spoke to the service manager he stated that my car should be ready in a couple days. I received a call that my car was not ready and that they will provide a lender vehicle. When I went to pick it up the manager stated that my car was not functional and the repairs needed were to exceed $10,000.00. Not at any moment during those four months was this discussed or brought up to my attention. I left with my car with service lights all over the dashboard as well as a warning signs which where not there when the car was brought for the recalls. read more

No oil change appointments available at 1 pm on a Thursday. Not acknoledged, nobody answers the phone or calls back from the appointment desk. After driving all the way there, service member says we only have 1 mechan and he's really slow. is this really Hyundai??? Terrible service!! read more

It must be worst dealership of the entire South Florida, they lied to me and to my son, we leased two brand new cars with them and they just give us only one key, they promised full tank, nothing! They gave a broken car, I did not saw it at night time when they delivered the car to me, they said it was my fault. The black kid who sell us the "deal" is a liar! Never again will got Hyundai's! It's a promise!!! read more

I'm normally not one to leave a bad review on someone but if I could leave no stars I would! This is my second time having a bad experience with this dealership in the past month. Waited 4 weeks for my car to get serviced. When I got there Felipe told me I'd have to pay for everything out of pocket when I have warranty (plus I have had the car for not even 2 months) . He continued to tell me that the warranty didn't mean anything I'd still have to pay for everything and continued to try and make me feel stupid. So I left and as soon as I got home he called me saying he sees the warranty now. And did I want to reschedule the service AFTER WAITING 4 WEEKS! read more

I am giving 1 star just because is not a 1/2 start available, i was taking for advantage of the sales and management . " the promises that they make to me was not deliver at all, including damaging my credit for the lack of care to the customer the only thing that they are interested in in a sale of the unit to make quota". has a customer service professional i can said that customer service is the worst that i have encounter in my professional life. I hope this review make people realize that this Dealership personnel are nothing but a Scammers. No promise deliver, make several call to have no answer from the "Sales Manager" . Horrible Service and experiences read more

See write up placed under King Suzuki by mistake. Terrible experience with Service Department. Service Manager Rick has zero Customer Service relationship skills. read more

UPDATE: Jason Frieder (GM of King) REALLLLY bent over backwards to accomodate us and make a deal. He was so apologetic and really worked to get our business. Today I drove home in my beautiful new white GV80!! Love it ! Thank you Jason for making things right and to Bettina for handling the sale/trade-in read more

I did not purchase a vehicle from King Hyundai simply because they did not have the exact color I wanted; however, the customer service was outstanding. I filled out the online form and Sarah contacted me and was consistent; she gave me updates everyday and even went as far to provide me an estimate of payments prior to visiting the dealership. I think the service was amazing and I will bring my vehicle when it is time to service it. read more

Make sure they tell you about additional dealer fees before they get you to the dealership. They thought it was time to mention it when it was time to pay. I would probably want to know if you want me to pay extra money in dealer fees before you wasted my time did a deal on the price and trade and had me come in. Stay away. read more