Absolutely amazing hotel stay before my cruise. This hotel is clean, convenient to shopping and…read moreplenty of restaurants/bars. Walking distance to a Publix, the mall, bakery, etc. The hotel checkin is on the 6th floor, the first floor is mainly a seating area and concierge. They offer free hot breakfast, mini fridge and microwave in the room, cruise shuttle at time of this review is priced at $12 with pick up times at 10a, 11a, and 12p. If you miss breakfast, they had breakfast bags with fruit and other grab and go items. You will need your room key to access the laundry room and guest floors. There is no carpet in the room I was in (basic king- not the elite level) and pets are not allowed. Service animals only. The hotel has a lobby bar, three restaurants are located right next door (Sproutz, Batch Gastropub, and Shahs of Kabob). I dined at Sproutz and Shahas of Kabob and both are good, but they are not affiliated with the hotel. I stayed 3 nights prior to my cruise and I really enjoyed my stay. The air conditioner worked with no issues, pillows are very soft, bed was firm, but not uncomfortable and I slept better in that bed, than my own. There is a master light switch to control the overhead light in the entry and bathroom. You can operate them separately (it just takes some flipping of lights to figure it out). Decent water pressure and nice, hot water at night. Morning time I suggest getting your shower in early. Hot water is still present but not as hot as it was the night before. Tip- I took my shower at 5/6am the morning of checkout and the water was hot and perfect for a nice shower before leaving for cruise. Staff was always smiling, friendly and willing to assist. Carlos at the concerige desk is very helpful, ask for his recommendations and he is more than happy to assist. The 7th floor has the laundry facility, but many machines were out of order. This is going on my pre cruise hotel list because it was the perfect hotel and the perfect location. It was about a 15min ride to the cruise port and airport. The cruise port ride was booked for 8am, so I beat the 9am bumper car cruise port traffic. The video I posted is short and quick, but a glimpse of the room

My daughter and I stayed here for a night for a quick getaway to the downtown Miami area. The…read morehotel is very nice and it's in the quiet area with a small view of the city. I checked in on the app the day before and picked the room. We parked in the garage, went to the lobby, and got our room keys. As we went to the room, there was a sign on the door indicating the room was occupied. I was surprised and ended up going back to the lobby to see what happened. It turns out that the app was glitchy and we were put in a different room number. The lady behind the counter made adjustments and we were able to stay on the same floor as what I originally picked, but in a different room. The room had a king bed, a fridge, microwave, a TV, drawers, and a bathroom with a shower. It was very clean. We got two drink vouchers to redeem at the lobby/pool bar, which was a plus, to enjoy while we were at the pool. The hotel has a fitness center as well. The continental breakfast provided a selection of coffee and juices for the beverages. The food items consisted of a waffle bar, different types of pastries, and breakfast foods to choose from. They offered a little more than some of the other locations I have been at.

This is for their indulgent brunch, but I'd be willing to bet a stay here is probably just as…read moreexceptional. My gf and I stopped through here on our way out before boarding our flights later in the afternoon. If you're toting your luggage and not a hotel guest, you will have to find another hotel to store your luggage while enjoying this most decadent brunch experience. Luckily we arrived early enough to our reservations to sort that out. Reservations are a must if you don't want to wait. The restaurant is gorgeous with various spaces designed differently but keeps to the exotic Asian theme. Dining in the atrium near the water feature in the middle with stage for the musicians is where we had our experience. Olga was our server. She brought us our special beverages not available at the bar: Bloody Mary's and endless bubbly in our glasses The offerings here are more than I can name, but there is something to satisfy every craving. The favorite for me is the caviar bar. It comes with all the proper fixings on a blini with Crème fraîche. Do you need a vodka shot to go with? Yes, that's also available also at the caviar station. Fresh raw oysters, clams or shrimp cocktail is available in abundance with everything else here. The ceviche was great. I passed on all the various noodles but had to have some lamb curry and basmati rice- delicious! I had some Peking Duck and leg of lamb at the meat station. The filet mignon and lamb chops was ordered and brought to the table. The leg of lamb and filet were slightly dry but still good. The lamb chops with chimichurri sauce was amazing- nuances of vibrant flavors. Assorted fresh fruits were a colorful collection of enticements. I saw some papaya and enjoyed its fresh, sweet juiciness. I am not a dessert person but had to try the key like pie. Then of course, the matcha dessert is a sitting temptation next to the pie. So, my dessert spoils were more than intended. What the hell right? Lol That was the sweet ending to my Setai brunch. There was so much more such as bread, fried stuff, eggs, bagel station, toast etc. One can only eat so much. I stuck to enjoying my favorites. The experience is pricey but so worth it. It is truly the best brunch experience I've ever had. - better than Vegas and a cruise ship!! I always have to experience a Setai brunch whenever in Miami!

Had such a wonderful experience at The Setai Beach Club! Max was incredibly friendly, attentive,…read moreand welcoming. He made sure we were comfortable and taken care of throughout our visit. The atmosphere was beautiful, relaxing, and the service was exceptional. Max truly made the experience even better. Highly recommend!

This was my first time experiencing a Four Seasons and I absolutely understood the hype!…read more My Miami experience was more than I could have asked for and was unlike any other hotels I've experienced. The staff were absolutely amazing. I called front desk for one item and they sent someone immediately to assist me. Their overall service exceeded my expectations! I'm also an AMEX platinum member and valued the room upgrade and hotel credits I received. I enjoyed all of the amenities from reserving a massage (highly recommend this), to ordering room service for breakfast (which was really good), to enjoying their outdoor pool area (which had a beautiful view and cabanas). I look forward to experiencing other Four Seasons locations in the near future!

Aesthetically beautiful but very little soul. But that's what you get from a Four Seasons. Pets…read moreare allowed and they even offer a pet menu but you are allegedly not allowed to keep your dog in the room unattended. What sense does that make? It's very unfriendly and unaccommodating and illogical at these prices. Aside from that, pool is gorgeous, lobby bar fantastic with great lounge music at night and Nuna very good. It's a beautiful hotel if life finds you in the Brickell area. But for those traveling with your pets, go elsewhere. The Betsy is a very pet friendly hotel, for one. Ordered the salmon from the pet menu. It's more like a human serving, which is fine, with salmon, rice, asparagus, lettuce greens and some sort of sauce, like aoli. $20 was a fair price for it.

Hyatt Centric Brickell Miami is located near the financial district, is within walking distance of…read moreBiscayne Bay, restaurants, and stores, and is a 15-minute drive to the cruise port. My husband and I stayed at this hotel for one night prior to a cruise. We used credit-card points to pay for the room. The employee at the front desk spoke nicely with us and allowed us to check into our room early. Our room had a balcony, king-sized bed, television, desk and chair, sofa, closets, large walk-in shower, wi-fi, and views of the bay. The room was comfortable and clean, but we could sometimes hear our neighbor's loud music. I did notice that the floor boards had gaps and that some wallpaper in the bathroom was peeling. Building amenities included a business center, meeting rooms, swimming pool, fitness center, a restaurant, etcetera. This hotel has a restaurant called Caña, and we ate one meal there. I will review it separately under its Yelp listing, but it was decent.

We had an absolutely wonderful stay. Five star experience. Our room w/ balcony and ocean view on…read morethe 24th floor was simply amazing! Room was very clean and big. It has a huge, nice modern bathroom. The halls of this hotel is very nice and high-end. The front desk staff was very welcoming which we really appreciate :) They have a nice restaurant that serves really good Cuban food! They even have a lunch special that can't be beat! Hotel is in a really good location. a 10min walk to Brickell City Center which we absolutely loved. It's in a very safe neighborhood so walking to the mall even at night doesn't feel sketch. They also have valet. Overall a great stay. So happy we've found our Brickell spot! We will definitely be back! Thank you Hyatt :)

Yummy poolside food, most places takes like microwave food but this was actually amazing. Waiters…read morewere very accommodating and made sure we had everything we needed 24/7. Loved the coconut drinks!! 4 stars because the wings were extremely dry like overcooked and hard.

Ultimately, this review is mostly moot as the hotel is planned to be demolished in May (I wish I…read morehad known this prior to booking) and that explains a lot about the property. First, the good, it's an awesome location on the southern tip of Brickell Key. The pool was wonderful and gets mostly continuous sun exposure during the day. My balcony faced west so I had sun during the afternoon as well (perfect for a tan). Honestly, I never felt like I needed to leave the resort being a pool guy. The base price room was spacious and mostly clean with a separate shower and tub. The bad- the service wasn't great here. I felt like anytime I needed something I had to ask 3-4 times before staff would remember (including freebies that were part of the room rate). The one time I asked a concierge for assistance he was super brash telling me to go talk to the front desk. The property felt old and in need of a renovation (again it's being demolished so not surprising in that context). Also, a lot of the ads for the resort promote its beach which no longer exists- it's now a model home for the condos going in. The hotel is pricey and gratuity is auto-included at 20% for everything which would be fine if the service was better and they didn't ask for additional tip on top of it. I wish I stayed here 20+ years ago because it felt like in its hay day this was a swanky hotel. Today, it's tired, on its last months, and the staff really don't seem like 5-star talent (as a benefit to the doubt most people would be unmotivated if things were shutting down too). Part of me is excited to try the new hotel whenever it opens, part of me wonders if the poor service is just part of the brand. The gym was tacky- literally they just through equipment in 6ish guest rooms with the doors propped open. Kind of funny but not 5-star hotel caliber.

I spent a short vacation at the Kimpton Surfcomber hotel and visited their restaurant, The Social…read moreClub. The service provided by Jennifer was fabulous! She was so hospitable, anticipatory, knowledgeable and simply wonderful at her craft. I enjoyed speaking to her as well as taking her dining recommendations. This restaurant was wonderful! Ambiance terrific, comfortable --including both indoor and outdoor dining. I will definitely visit again. Ask for Jennifer!

Let me start by saying we had a blast here! We've been here in the past, but this time we had an…read moreopportunity to have a balcony, ocean view pool suite, and I jumped on the opportunity. From the moment we arrived with check-in, getting our bags to our room, we were treated like true VIPs. Once we got to the room, we had time to change and head to the pool. The evenings were great as we were able to sit out on the balcony and relax, while at the same time being in the lobby or hitting the restaurant was always great. We took advantage of the on-site yoga classes and the beach every day while we were there. The beach area was nice, in the servers supporting the beach I felt did their best to accommodate all of the guests outside. If you're a frequent AMEX user, I would definitely recommend going through your AMEX as it really did just make a difference. The grounds were well kept the pool was clean. The staff was friendly and most importantly, we had an overall great experience. I would definitely recommend it for anybody coming to South Beach to come here, as it's centrally located and it's easily accessible to lots of other activities you may want to consider.

I have always enjoyed staying at the Dream South Beach and this was probably my 20th stay here in…read morethe past 15 years. I was in Miami for a day and half and wanted to soak up some sun and enjoy myself being close to restaurants and the beach . I love this boutique styled hotel and the beautiful rooms that are so beautiful with the turquoise lighting ( my favorite color). I feel safe traveling solo here and never have had any issues. I love the pool and bar area and the decor of this hotel. They offer valet parking which I didn't need as I used car service from the brightline but have always trusted my trucks with their valet attendants. I've already booked another stay for September !

First time being at this hotel. The employees are super nice and helpful. You check in and then you…read morego to another building which they have a restaurant. Which looked nice. The elevators are a bit slow, the hotel was built in 1920. Its a big elevator. The bedroom is super nice. My partner is a globalist so we got a really nice room. I wish they had a little more amenities in the bathroom like make up remover, cotton and shower cap. If they did have it, I didn't see it. I do have to say, its loud at night. I couldn't really sleep. People were still out partying at 4am. If you don't mind loud then this place is good. The view of the main road was nice, I got to people watch. They also have beach service where they bring out the chairs and have service. We didn't have time since we had to board the Royal Caribbean ship. Check out was super easy. I would recommend this place.

We absolutely LOVED LT STEAK!…read more What an absolute Godsend in Miami! In a row of typical run of the mill generic menus lies LT Steak. Amazing service from host, to server, to manager. Lovely people. Delicious breads, pastries, drinks, sushi, fries, chicken, and of course the star of the show- salad! LT brings packed flavor in every single dish! While we were in Miami we actually compared every restaurant to LT, and missed it. Let that speak for itself Yelpers! Cheers to classy encounters with a touch of elegance in every bite Yelpers! Xx

I had a beautiful breakfast at LT Steak & Seafood during my stay at The Betsy. The menu has a nice…read moremix of healthy and more indulgent items. While I sat in the dining room they also have lovely outdoor seating, both covered and uncovered. The morning I was there was not crowded, but the service was exceptionally slow. To help compensate, the waitress took my coffee off the bill which was thoughtful. She was also very aware of, and apologetic for, the wait time. The breakfast itself was delicious. The omelette rice and beautifully prepared with a perfect light and fluffy texture. The potatoes were crispy on the outside and soft on the inside and the greens were nicely dressed. The other food I saw being served was all equally well presented and looked delicious. Value: 3/5 (prices are steep) Service: 4/5 Ambiance: 4/5 Food: 5/5

Citizen M Miami is a very chic, colorful hotel with amazing vibes and staff. Checking in was a…read morelittle hectic due to the amount of people checking in vs having only one employee during the check in process. Maybe someone called in that day because I felt bad for the young man. Once we checked in, everything was smooth sailing from there. The lobby and bar area were very inviting and everyone I came into contact with was friendly. The room I had was very tiny, but it was just me so I had no complaints. If you have more than one person in a room it will be very crowded as the large bed by the window takes up the majority of the space. This hotel is conveniently located near shopping and dinning and it's close to the cruise port. I'd definitely stay here again.

I recently stayed at M Citizen in Brickell and had a mixed experience. The location is fantastic,…read moreright in the heart of Brickell, close to restaurants, nightlife, and public transit, which makes it really convenient for exploring the area. That said, the room itself was extremely small. It had all the essentials, but there wasn't much space to move around or unpack, so it felt a bit cramped, especially for a longer stay. If you're planning just a short visit or don't mind compact accommodations, it works, but it's definitely something to keep in mind. The staff was friendly and helpful, which made the stay smoother despite the limited room size. Overall, I'd say M Citizen is a great choice for its location and vibe, but pack light and don't expect spacious quarters.

Stayed for a weekend and the site right on the beach is incredible. It's also walkable to downtown…read moreKey Biscayne which is a huge plus. The gym is decent and there is a fitness instructor that comes every morning for mat pilates or yoga near the beach entrance. I could see myself returning as it feels very far from home in a good way.

This property is beautiful and was the perfect place to wind down after our 5-night cruise to the…read moreBahamas. We arrived early around 11:00 AM and were immediately greeted with a glass of prosecco. Because I'm a Platinum member, I was able to get an early check-in and an upgrade. The staff took great care of us, bringing our bags up to the room while giving us a tour of the property. Our room was a stunning 1-bedroom suite with partial ocean views. The setup directly at the beach with refreshments was beautiful, as was the pool area, and we were told the pools were heated. Now, if you've read one of my reviews before, you know I'm going to order room service, and it did not disappoint. Just a heads up, valet was $60 a night. I will absolutely be back, and a huge thank you to the staff for such a great experience!