I went to get my brakes replaced and was really happy with how everything turned out. I normally…read morefeel very weary about auto repair shops because of past experiences with upselling. Never once did they try to talk me into doing more than I needed, but instead explained everything to me and different alternatives that would work and outcomes for each. Super nice staff and even though the location was a little out of the way for me, I will go back again.

I brought my 1973 Ford F100 to get my transmission , carburetor and fuel issue looked at. From the…read morestart, Carl was very honest and straight forward. I was given really good advice and he took care of my truck's immediate needs. He found the transmission to be in better shape than I originally thought. The issues I knew that existed were easily explained away. He did give me a quote if for any reason I wanted to have it rebuilt. It's always good to have options. I bought fuel tank and related parts from a reputable classic car parts site. Carl installed it for me. Along the way, he found out why I had issues with the original fuel system and he took time to explain 1970's fuel system engineering and why they did things the way they did back then. His explanations helped me feel comfortable with my decision to replace it. The last issue was with my carburetor. I'm not a carburetor guy and don't like messing with them too much because I'm always afraid of messing them up. The carburetor issue was as follows, when the truck is in gear and my foot on the brake, the engine was vibrate real rough. I knew it was a tuning issue but I'd rather leave it to carburetor experts, like Carl. He tuned it to perfection. Now the engine performs like a champ. My hats off to Carl and his team at Drake Auto. I'll visit them again in the near future.

I am extremely pleased with the service at Blue Nile. My car window stopped working. Blue Nile…read morefixed it and other items quickly and efficiently. And the pricing was more than fair. This is definitely my "go to" place. Thank you! Thank you!

From the owner: Blue Nile Automotive team is dedicated to providing you with personalized auto care. We provide the…read morebest auto repair and customer service in the area. We specialize in providing top-notch auto repair services to keep your vehicle in prime condition. With a team of skilled mechanics and state-of-the-art equipment, we’re your go-to destination for all things related to auto repair. We provide preventative maintenance, transmission repair, engine repair, brake service, tire repair, and other services for all makes and models.

I had an SUV that was rough shifting into gear, would get stuck at 3rd gear, and was displaying…read morecheck engine, traction control, and 4Lo lights. Resetting these codes (solenoid power and pressure related) with a BlueDriver ODB2 scanner would give relief for about 4-5 miles. They took care of me, were less than a dealer, and spent time discussing the issues and remedies. Eventually I will get a new transmission, which they priced less than the dealer would sell to me and even less than a used junkyard or overhauled transmission. However, I have some personal stuff to manage and we agreed to button it back up with Toyota parts/fluids (thanks for passing along the discount!). It's operating much better than it was, shifts smoothly, and the codes haven't returned. From the TMI department (Yelp wants more detail!) I called and they were a little busy, so we scheduled my drop-off later in the week. F* was great in getting me in, clear about the troubleshooting estimate, what they might have to do based upon the issues mentioned but they needed to diagnose it first, and the turnaround time. I was in no rush. Ma* and I had a few calls to discuss the SUV, the problem codes, and testing as well as remedies based upon the codes. He's really nice and very knowledgeable. He even knew about two important Toyota Service Bulletins that 4 out of 5 people at the dealer didn't know about. The 5th person was a service manager and a tech at the dealer I go to and knew how to pull them up and reviewed them with me. It had been 50k miles since the last transmission service, which the previous owner had done before selling the car. The fast lube place used a grip additive, which Toyota doesn't recommend. Best thing to do is drop the pan, check the solenoids and harness for function and resistance, and look at the fluid. I agreed. All checked out OK on the solenoids and harness. The oil color was normal but did have some odd sludge, where possibly the grip additive that a fast lube place used. Toyota does not recommend transmission fluid additives. This may have affected the flow of the transmission fluid as there were some metal particles in the transmission fluid, indicating that I would need a new transmission soon. He gave me a good price on the parts and labor and a new transmission price from the dealer cheaper than a rebuild or used transmission or what I could get it for from the dealer myself. At the present time I have some stuff going on and can't put in a new transmission. We discussed buttoning up the transmission, replacing the fluid, and using a Toyota filter and gasket as well as waiting a few months to replace the transmission. I know it might have problems or fail at sometime in the future. He said he would put it back together and do me right. He used Toyota branded parts and fluids, did it right plus got a price on a Toyota gasket and filter that was much less than the normal dealer price if I had taken it in for dealer service. After buttoning it up and resetting the codes they haven't came back and the transmission is shifting smoothly again! I will have to replace it in the future but appreciate what he was able to do to get me functional for now.

my Ford F250 truck broke down transmission fluid leaked everywhere. truck towed to the shop late…read moreat night called the next morning. Talked to Maurice, made a plan, the next day the truck was back together ready to go. great communication with Maurice really appreciate all the hard get my truck back running.

They provide the best service with complete transparency in the Northern Virginia area! Their…read moreprices are fair and they don't try to up sell you to have unnecessary services done on your vehicle. I took my car to a dealership and they gave me a laundry list of items they said needed to be repaired. I took the list and my car to Intell Auto Service, and they checked my car and not one of the things on that list needed repaired. Thank you for your honesty! P. Duke

As a small independent dealership, I came here intending to support my neighbor, but the customer…read moreservice was absolutely awful. I left my Jeep for an inspection, and the gentleman working there--an older Asian man--was extremely rude from the start. I got stuck in traffic and couldn't pick up the vehicle by 6 PM, as he insisted it couldn't stay overnight due to lack of space, which I understood. I arranged for my neighbor to pick it up for me, and even he called me to express how rude the same guy was. He refused to even engage in conversation, just told my neighbor to "take a business card" if he wanted his name. Later, I found out that the Jeep failed inspection due to suspension issues. When I called to ask for more details, the same man just rudely told me to "look at the invoice" and hung up on me without providing any explanation. This is NOT how you treat customers. I definitely won't be coming back and would advise others to avoid this terrible place.

Great price! These guys are super knowledgeable and give great prices. I have full trust whenever…read moregiving my car to these guys. I've gotten my engine, right side axle, clutch, and tires replaced. All have been great experiences.

I have a Nissan Versa with 65K and take good care of it. I felt it was sluggish on acceleration of…read morelate, and took it in this morning to Precision Import Service so that they could take a look at it. The service I received was top-notch! From the lady at the front desk who greeted me and checked me in, to the gentleman who test drove my car and inspected it and told me that what was needed was a CVT drain and fill. Everything was explained to me upfront, what needed to be done and the cost which was quite reasonable. All was done in a timely manner. I am so grateful to Precision Import Service not only for their friendly and expert advice but also for their honesty. This is a trustworthy company and I highly recommend them for any of your car needs!

Gave complete context of the issue and cost to do the work. Advised on future possible issues to…read morelook out for

They where really help, yes it costed me 100 bucks but its better than Virginia Tire and auto, they…read morewere quoting me 150 plus Va tire guys put the tire on my car and air up the remaining tires. I will be going to Va tire from now on.

I tried this service center when I needed a basic oil change but also needed some specialty work in…read morefixing a door that wasn't locking/unlocking properly. These guys did an amazing job and without quoting me insane prices like most of the other shops in No VA. So happy to have a trustworthy and decent auto shop to work with again!

Easiest car purchase experience I've ever had. The staff was professional, respectful and was…read moreprompt with communication. No hidden fees, sales gimmicks or pressure. They also gave me a fair price for my trade in. I highly recommend Loudoun Motors.

One thing that stands out besides the reliable work, is the customer service. As busy as they are,…read morethey have given me the proper attention to provide information on work that has been done as well as preventive measures I can take to keep me from coming back with issues. They have earned my trust. I've been to places where they just want your money... Loudoun Motors is not one of those places. They really mean to help and that characterstic is great in one person but when the team works like that, its Golden. Save some money and time by letting this group of expert individuals take care of your needs. This is NOT a paid advertisement lol