Update: the owner reached out and has offered to make things right. She was out of town when this happened and the manager handled it very poorly. Updating to 4 stars because the work was done quickly and the crews were nice. Thank you, Stephanie! I had a cracked cast iron pipe in the basement replaced by King Rooter. The quote was about half as much as our normal plumber's quote, and the reviews are good, so I decided to go with them. The work was done quickly and the crew was polite. read more

Found all my problems and was able to fix one right away. The other problem was not plumbing.

Incredible service! Had a few people come by with estimates and a lot of sales tactics / tricks, which would have cost much more than needed. Jonathan came and performed a great inspection, explained everything really well and did a terrific job. He was incredibly thorough and knowledgeable. Can't thank him and King Rooter enough! read more

They were able to get me in right away and the technician did a great job. From start to finish.

I was very happy with the service and professionalism from my Tech, Jordan. He kept me informed from start to finish on the process of sewer camera inspection and costs. I will use them again. read more

this is the best company that have worked with. we have used them 5 or 6 times over the years. this company hires the best people. the technician that was here went out of his way to ensure we got the best deal, and that we were happy afterwards. King Rooter will always be at the top of our list to call when we have issues! read more

They were great. Responded quickly, came out, gave me a quick estimate, did the job quickly, and no problems so far. Will use them again.

Friendly, prompt and excellent service!! I've used them in the past when one of my pipes burst and was very pleased then. This week I had an urgent problem and they came out in about an hour and fixed the issue in no time. They even gave me advice as to how to prevent the issue from happening again. I highly recommend using them. read more

Jonathan from King Rooter & Plumbing was great--timely, professional and thorough. Would certainly hire them again.

Al and Jonathan came out a couple weeks ago and hydro jetted my French drain and installed a new sump pump for me . They did a great job. We had a storm this week and the sump pump actually went off . I noticed that it looked like it was spraying some water and called them back to take a look at it . They promptly came back and explained what it was doing . Apparently my first sump pump was installed wrong but the new one is installed correctly and it was supposed to be doing what it did. Great service first time and great follow-up service . I would highly recommend this company for my plumbing issues . If I have any future issues I will be calling them back. read more

Jonny was great, honest and very fair in pieces. He was friendly, on time for the appointment and knew what he was doing. All the people in the office were also very friendly and knew what they were doing. read more

Great Experience! Had a backed up line going into the sewer and had a different plumbing company that did not have the equipment to fix the problem. That company recommended King Rooter, great to get a recommendation from a competing plumber! Jonathan and Chad were incredibly professional and got everything taken care of in Record time. Would highly recommend. read more

Fast and friendly crew. They worked with us to try and get some costs down on our repair.

$465 for a scope of 3 secondary lines which were about 10ft each. Then the tech just sat in his truck for 2 hours while "calculating the estimate" for the repair [he was just watching some video when we went and checked] and finally the office called with the estimates. He didn't provide any new information that we didn't know already - cast iron pipe could be bad after these many years, but you can't tell in the scope. It seems like there are lots of grease there (it's the kitchen line), etc. He said he would replace it, but wasn't providing any concrete evidence that the line is actually really bad (there were no cracks). Locating the actual location of the pipes is $200 more. Overall, high price, low value will be my assessment of this particular experience. read more

King Rooter & Plumbing came out and completed warranty work on our sump pump. Upon completion the sump pump leak was repaired and they cleaned up all the toxic water. I was satisfied that they came out very quickly to take care of our home. Unfortunately we continued to smell an odor and we noticed our Radon numbers were increasing. We had a radon mitigator come out and inspect what was happening and He noticed right away that the sump pump was not properly sealed and was leaking. I reached out twice to King Rooter and asked for the owner to call me back to address the issue but he would not return my call. This was a huge safety issue for my family to not seal the toxic fumes from our household. It seems like they are more interested in their "Good, Better, and Best quotes" than taking care of their customers. read more

Honest, efficient, communicative and easy to work with. Jonathan S was more than willing to answer my questions and let me watch while he worked on our plumbing to fix a backed up sewer drain and then determine the cause of the problem - a crushed cast iron pipe. He gave a couple of options for repair and I appreciate the time he took to explain pros and cons of each one. read more

Lucky I even gave them 2 stars. Basically what a irritating experience so far. And by so far.. the work still isn't done yet. This was a 3k job the quote/plumber said was "an easy job" and would only take him one day. As scheduled he (Anthony G)came out the first day April 23rd around 10am on a Wednesday alone, worked and left saying he was unable to finish and would be back at 10am the next day April 24th. Was unable to finish again on the 2nd day and said Couldn't be back till Tues May 5th at noon. To which he was a no call no show, we texted him that evening, he said he can come out again on Thurs May 7th, to which again he was again a no call no show. We tried to call & text him But he was not answering his phone or texting back. We Called company Friday May 8th and they said you should of called us and not the plumber and scheduled him for Saturday May 9th from 2-5p. He came with a helper and left saying it was finished, but upon inspection.... he hacked through two 2x4s (see pictures) and never plumbed in the toilet to the drain pipe. Just left a hole in the floor with the toilet ring. (Oh by the way they billed/ charged our bank account the full amount On April 28th?!?!) We then called the company Monday May 11th to update them the job was still incomplete. They scheduled him yet again to come out today May 13th and even called this morning at 7:30am to say the tech says it's complete and to ask why he's coming out .. Really!! So the phone caller made Monday was for?!?! We informed them YET again as to why And she said she would let him know and then called back at 2:40pm. 40 min after his scheduled time to Say he was busy on another job and will not be available till this Friday May 15th... So far That's 3 weeks! And Questionable work on the drilled 2x4s...poor communication, poor customer service!!!! And what company bills you out before the job is even completed? Or says it's done and you missed a whole drain pipe to a toilet? I'm sure the others are correct in there star ratings and experience but I had to give an honest review because I feel so many companies now days try to buy off people to take down negative reviews or give higher star ratings for there Better Business Bureau rating when they screw shit up.. Well, this review is not coming down so don't bother asking me. And I will update all of you as to how this issue was taken care by the company and what was up with the hack job...Stay tuned. Update 5/22/20 After posting this review we got a call the next day that the plumber would be out to complete the work. The final plumbing was completed. Due to no contact we never did get a chance to talk to the plumber while he was at the house about the hack job on the 2x4's. After talking with my BF we decided to just replace the 2x4s our self and just not deal with this company anymore. We were already behind 2 weeks because of the delayed service and didn't want to waste anymore time or energy. Then sat we got a thank you card in the mail from the company with a 50% off our next service with them....lol read more

King Rooter & Plumbing - Sink drain w/ 2x4s hacked - Plumbing Near Me - Denver, Colorado

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Wow. Dave my plumber was just the best. He walked me through everything that I had an issue for and went above and beyond. He was thorough and knowledgeable about my repairs. He took his time and most importantly he was just a super nice guy. My father was over and he was also super impressed. So impressed that we will be calling Dave a king rooter plumbing again and asking specifically for Dave!!! If I could give 10 stars I would. Also their pricing was also super reasonable when compared to other plumbers who quoted me triple the amount. Thank you Dave !!!!! read more

Jeff was good communicator, did project very precise and focused on quality. I feel he went above and beyond to deliver high quality product. He has top notch equipment and friendly professional guys who work for him. I'll remember this company when I have plumbing project in future. read more

Prices were disclosed before work started and were very competitive. I received a call ahead of time to let me know the plumber was on his way and then a secondary text to ask if I was ready for their arrival. Friendly staff and hard working! I didn't have time to remove the toilet before he began working but he was very careful and didn't damage it at all. I'm very happy with the outcome! We had our floor drain jack hammered and replaced, our shower was updated to one handle instead of two, and a new anode rod was put in our hot water heater all for about $1700. Update: If I could give this company 10 stars I would. I'm on a tight budget and needed to cut some corners with the new pipes, including requesting that they didn't install a shower cartridge or trim since I could do that myself. When the plumber left we lost hot water upstairs and when I called to have someone come back out, I spoke with the master plumber who said "We see this in older home where it needs a cartridge in the downstairs shower to regulate the temperature upstairs because all the pipes are connected. If that doesn't work please call me back because we want our customers happy." It totally worked. I'm so thankful he walked me through it on the phone. read more

Mark did a great job in the drain cleaning and getting our bathroom in working order.

Gave me a good deal on a new water heater and pressure valve, after I had them out to fix some minor leaks. Would definitely use again!

Quick response and quickly fixed. Gave several options for service and price to fit what would be most accommodating. Technician (Matthew) was very polite and professional. read more

I highly recommend King Rooter & Plumbing. Derrick, Tony and Robert were professional, punctual, communicated appropriately, and were respectful of my home. I was grateful they were able to help and they did a great job, will definitely use them again! read more

I have used King Rooter & Plumbing many times over the years for both big and small jobs and they are consistently professional, quick, honest, friendly, and clean. They really know their stuff! I would highly recommend them! read more

Jeff and crew saved us from a nightmare of a Valentine's Day freeze. They were the only service with same-day availability and thank goodness cause we'd been without water for a few days. Turns out, we had 1 pipe burst (without even realizing it) along with multiple leaks from this recent freeze. The biz owner was so respectful and just went over and beyond for us; from his careful cuts into basement drywall to the meticulous cleanup afterward... we are just so impressed with today's service and will only be calling King moving forward. Thank you again for all of your help today! read more

Wonderful service performed by Derek. He was very fast, professional, and couterious. Will 100% be using this company for all our plumbing needs in the future. read more

Could not have had a better experience with Jonathan. This was the 6th plumber I called in an emergency and the only one to show up. Went above and beyond. Understood my situation and worked with me. The most knowledgeable of several plumbers who have looked at my diy system, actually fixed the problem, and gave me info I can use in the future. I will definitely use King Rooter again soon!!! read more

My experience from start to finish was excellent. Don was my technician and was kind, respectful of my home and made sure I understood what he was doing without being condescending (ladies you know what I'm talking about - just bc I can't fix plumbing doesn't make me an idiot) Don did the work for far less than my other quotes - he also came up with a creative solution to the lack of access to my shower guts. Everyone else had told me I needed to have my shower retiled. Not Don! He put in a small and discreet access panel, saving me a ton of money. I would highly recommend don and appreciate his professionalism and kindness while working in my home read more

Robert and Payton did great job. fast and professional. Will hire them again.

Do not use King Rooter & Plumbing. I called them to come and give me an estimate for some work I needed done in one of my bathrooms. The tech they sent was a nice guy, but his work was very sub-par, especially for the price. He did not fix the problem that I described to him and actually left my bathroom in a worse state. The tech never got an estimate signed and charged me $550 to come and replace a $40 part. I spoke with the owner, Jeff a couple of times on the phone, but we could not come to a an agreeable resolution,. He is a fast talker and spends more of his time telling you how much of a master plumber he is than trying to reach a reasonable solution. Use them at your own risk! read more

After another plumber decided to flake, King Rooter plumbers came as promised, were careful in my household with masks and gloves, and fixed my shower. I would highly recommend and plan on calling next time I have plumbing needs. read more

Mark was able to come same day & fix a clogged drain that was back flowing into my shower. Great communication, on time, fast & efficient.

Job was done quickly and overall well. But they would not honor a $50 coupon off their website - because it was expired...um, I printed off their sit the day the work was done. Seemed petty considering I paid nearly $700 for the work. Just left a bad taste in my mouth. Will go with a different company for my plumbing needs in the future. read more

Very responsive and quick turn around. David was very thorough and explained every step of the process to get our toilet/pipes fixed. He was very professional and personable. Thank you for your help, David! read more

King Rooter sent out Brian to look at a broken outside water facet. He found a loose screw, and that was all it took. I insisted he charge me a service fee to make the trip, and take photo's of the now working facet..... Good on this guy ; the last two "estimates", they wanted to charge me $350 to $400 dollars to replace...... read more

Friendly helpful technicians! Was hoping to use them but the estimate was twice as much as the rest of the companies I got quotes from. Cost was $800 and up to install sink and garbage disposal! read more

I highly recommend King Rooter. After an installer from a local appliance store caused thousands of dollars' worth of damage to our home, the insurance company sent in a Master Plumber. Jeff was prompt, courteous, and did the job RIGHT. After the nightmare we had I can honestly say that having Jeff in our home put my mind at ease. He assessed the situation, explained the problem, and double checked his work. I only take the time to write reviews for businesses that deserve them. King Rooter can be trusted to get the job done correctly. read more

Mark, did a great job. Very timely and easy to work with. Got the job done day of and great quality! Appreciated the timing and quality!

Jeff, we had tried to resolve this in a professional manner. You have not contacted us but instead had an employee reach out whom we've had respect issue with. So here is our honest review, the whole story and the truth as stated in your contract. We will be proceeding the way we feel necessary to ensure that nobody gets poor workmanship and even worse customer service from your company in the future. My family and I purchased our first home beginning of 2021, it came with a new septic system which we were very happy about! In less than a year the new septic system has sunk and shifted, the line from the house(which was installed by king rooter) has also sunk down. We didn't mind it because we understand this may happen, regardless of their contract stating they would use extra materials to combat this issue. Our real problem is that the old septic system was destroyed and buried by king rooter. They stated the previous homeowner chose this option for them to break down and mix with the dirt from the new septic tank. In less than a year we now have a hazardous hole forming and the old septic is more than sticking out of the ground. (A few pieces) we had reached out to the company in hopes of a resolution because we were ensured of a warranty including workmanship. It took a week to get a resolution to which they are not responsible and it was deemed "landscaping". This is not even close to a landscape issue. We will now do the work ourselves or hire a competent company and take this to litigation. Something we wanted to avoid. If you're reading this. Please do not waste your time and money on a company that doesn't stand by their word(contract). This is an issue of right and wrong. As far as customer service goes. The woman who answers the phone is completely rude and condescending, she talks over you and chuckles when she talks. We had asked for a supervisor or the owner to contact us to resolve and we're denied multiple times. Either he doesn't care or never got the message. Regardless, this company has no ethics or compassion for their work. Pictures after the snow clears. read more