If I could give this place a zero I would. really bad customer service from the man in the morning. The lady in the afternoon is nice. But the man is so rude very bad attitude. read more

The water smells chlorine. Why should I pay $.75 a gallon when in vending machines are $.50 a gallo and it test good ?

This place allows everybody enter the place without a mask, the old man gave attitude to my girlfriend because she asked him to put a mask while he was pouring our water and I gave him attitude back because of that, I don't care if he thinks the mask won't protect him but he should wear a mask and demand to the customers (like everywhere else) to wear one for respect to other people's health. He is an ignorant. read more

King Water & Cigarettes - People here do not wear a mask and the old man that works here neither - Convenience Stores Near Me - Panorama City, California

Crypt keeper behind the counter wasn't wearing a mask. Put one on and then tried to convince me that they're useless. Why is this a UPS pickup spot? Why do I have to convince a man knocking on death's door that he needs to wear a mask? Wish there was a place better than Yelp that I could report this, but it seems a lot of people just want to die sooner rather than later. read more

I wish I could give 0 stars. These people are rude AF and seemingly racist, I've been going here for almost 2 years and 99% of my interactions with the 3 people who work there have been negative and I will no longer spend my $ where I am not respected at all! DO NOT SUPPORT THESE PEOPLE!!!! read more

He wanted to charge 75 cents per gallon or so but I got out from there and went to the 15 cents per gallon one cross the street at the watermill express and he look very mad all the time when I was there read more

Yo, the old man is something else. He's got no patience and gives off attitude. I asked for a water dispenser cap which I've gotten before. There is also a girl and she is nice. But the man literally argued with me that he when I was specific which one. He has to be right for some reason. Ask him for a water dispenser cap with a hole in the middle and he will go nuts. As for the water he is pretty strict about how much you can put in and the parking. He is the judge on how long you can park in his space. If not he will personally come out and throw a fit. Like when I had gone to get water and wings and he saw me there for a bit no more than 2 minutes and he was not happy. The one by the michocana in arleta is no better but this man is worse with customer service. I will just get water from the dispensers outside of vallarta or something. Less drama read more

Very convenient UPS access point. I drop off my Amazon and other returns here - the shop is open reasonably late as well, which helps when I have something to drop off but can only get to it after getting home from work. Friendly owner, haven't had any problems. read more

It's my 3rd time coming here my puppy justice puncture holes in my last two but this time I'm happy to have gotten this gallon of water bottle and it comes with free water but a 1.00 for alkaline water. I was asking questions about why the guy had a accent but he did his best answering my questions. And they have parking just for the KING WATER. 15 min worth lol read more

King Water & Cigarettes - Convenience Stores Near Me - Panorama City, California

Dude seriously just yelled at me while I was trying to by water for taking to long to park... had an important phone call and seriously was here for like five minutes and there was nobody even trying to use the space.. dude is a major tool! read more

Omg I found my new home for alkaline water. Great service and the quality is far superior than any other alkaline water store in the valley so glad my regular spot was closed for Good Friday, what a find truly made my day! read more

Really friendly owner. He is always up for a friendly conversation. Helpful as well. Have picked up and dropped off ups packets and never had a problem. read more

I'm not sure if the older/middle-aged man is the owner or just an employee but he definitely doesn't know how to talk to people. I walk in one sunny day to refill a few water jugs and I noticed that on one of the faucets, the knob would turn but the water pressure didn't change. I then thought to myself, "the screw on this faucet just might need to be tightened and it'll be fine." Oh was I very wrong to think that it would be "fine". This man stopped his conversation with another customer to berate me saying loudly, "you're young and smart, you should know how to use that!" and "I get hundreds of customers a day and there's no problem, why with you there's a problem?" and let's not forget, "this faucet costs $100+! Are you going to pay to fix it!?" LOL. It wasn't even broken but this man acted like it was sawed in half, unrepairable. It's honestly not that big of a situation but the way this individual handled themself and the way they spoke to me showed me that there is no respect for the customer regardless of age and status. Regardless if I'm young or not I could still know how to fix that faucet better than you. A simple solution but accompanied by an extreme reaction. I barely say anything during my other visits other than "thank you" and "have a good day" but apparently this person thinks I'm there trying to recklessly break everything in the store. I promise you that I am as careful as I can be and I do have respect for you as long as it is shown for me too. Hopefully I can find another spot nearby to refill water bottles at without getting yelled at for little things. Good luck to everyone else that goes here. P.S. once I told him that the water pressure wasn't getting weaker he said he'd handle it and pretty much shooed me away. Low and behold! While the water jugs filled up he too busy chopping it up with the aforementioned customer and forgot to stop the water before it overfilled. Amazing person and amazing service. read more

The "Health Inspector" that works here claims that Alkaline water tastes the same as Regular water and would not let me try a sample or offer to test it for us...umm no thanks. I wanted to give this place a try but it's shady already if the man didn't want to either test it or give us a try. Anyway, found a place that's a little further away from me but worth the drive in sun valley that is legit. read more

The Worst Customer Service You Will Ever Get. Don't go there. I have for the most part gone to this store for quick UPS drop offs or to get some water. For the most part very few interaction with the two men that work there. Recently, i went there for the usual ( water, usp...etc.) and the owner was not happy because I parked in the designated area for his liquor store. He was suggesting I should park on the empty spot next to me. I was disappointed with that: If i am spending my money in his store, why should I park in a spot that is not for his store. It is beyond stupid. I said, if you like me to park somewhere else, I will no longer spend my money here. He said, " you can leave." So, I tell you this, DON'T spend your money in a store whose owner has no appreciation for customer. They need you, and need me to stay open. Let him have his empty parking spot. For much better water you can go to a place located in the intersections of Chase and Cedros, next to the Laundry, in Panorama City. read more

I've never in my life experienced such a rude man ! I went to pick up a package because it's a ups access point , i went with my 2 children , they were picking out what candy they were going want , very calm jus looking around and the old middle eastern man started yelling he can't work like that , i said sir i will pay for it no worries , gave him my ID to look for my package then he starts yelling again; scaring my children that he can't work under those conditions (my children walking around looking for candy) i told him to calm down that they're jus kids and he was scaring them , he told me they didn't have my package when it clearly says it was delivered there and yelled at me and my children to "get out" first of all, if u have problem with kids don't sell candy for kids at your store , worst customer service! He shouldn't be allowed to work or be an owner anywhere that deals with people or children ! I made sure to call ups and report his business and open an investigation and i hope they cut any ties with that business , i guarantee if my husband was there he would not have spoken to me like that! Very coward read more

Friendly owner best customer service I use this store from long time ago I used ups store i and my wife were go there always

The first time I went to pick up a package for myself that I requested to hold at this access point, the old middle eastern guy was nice and kinda flirtatious. The second time I went with my husband, the old guy had an attitude complaining that my husband took 2 days to pick up his package. Does he not understand the reason people request to hold their packages at a local access point? Because working class people will not be home during delivery and we chose to make it convenient for us to pick up the package after hours when we have time. Of course in a timely manner. Two days to pick up a package is not excessive. Anyway, the third package that was suppose to be delivered was refused by the old man and he requested to have it sent back to sender like if it was his package. Because of him, I had to wait another two weeks to get my package and I had to pay for shipping again! The first package that was sent back to sender, I thought it was UPS mistake and I was upset with UPS. When the shipper re shipped my package and I requested that the package be held at the same access point, I then realized that this grumpy old man had refused my package again! I had to call UPS and request that they don't send it back and hold it at a real UPS access point. This place is a joke! Why would he even use his business as a UPS access point if he doesn't want to hold packages? The place is a joke and the guy is really rude and unprofessional. read more

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I use this as my UPS access point when i am not home. They sent my packages back to UPS because they were too big. I asked the owner and he indicated UPS couldnt deliver their because of the size. When i come to find out he declined them because they were bigger then his usual's. Don't like being lied to. It defeats the whole purpose of being an UPS acces point if they are just going to decline packages bigger then a business card box. Makes no sense. read more

The old middle eastern man is so rude! (I believe he is the owner ) but not sure. He does not know how to conduct a proper business. He yells at customers. As I walked by ,I saw him yell at a girl that went in with her 2 daughters because the baby accidentally dropped her icee cup, which didn't spill! The lady was telling her kids it was ok so they didn't get scared. And the man started telling ITS NOT ok it's not ok! Putting fear in the young children! She went ahead and told him how rude and unprofessional he was for yelling at her and the kids! And walked out with out giving him business! I will never support this store ever in my life! And I'm glad she stood up for her self! read more

I came here to pick up my package from ups . I like how this places is also a upsAccess point. So when am not home the ups man can drop it off here and I could go pick up here. It's in a great location. It's also close by to my house. Am happy about that . I didn't even need to drive all the way to the ups location and waist my time read more

Good prices and good service! Recommend it to anyone! Great location too! Don't think twice! Heard about it through a friend!

I came to this store to drop a box package and my first thing I got is an unpleasant guy yelling at me just cuz I didn't have the box taped. I was about to asked if they are a ups authorized center and the first thing i hear is a yelling person yelling I need get out and wrap my box somewhere else. Not really what I expected read more

This store has a very excellent customer's service. Nezar is very friendly to his customer. I highly recommend this store to shop with especially alkaline water. read more

I don't recommend buying from this store if you are a single female or a young girl without the presence of a man...because the older man there is a creeper. I've gone two or three times to buy alkaline water and the two times that I was there without a male presense he has either put his hand on my shoulder or hugged me uninvitedly. He doesn't talk much so either it's a cultural thing or he's someone to keep away from. Giving 2 stars because the other younger man is nice and talkative. read more

Got my UPS package at this shop. Much more convenient than going 10 miles away to pick up a package. Its good that this store has a UPS pick up now. The owner is really nice and accomodating. read more