I visited this location on Highway 99 one evening last week around 5:30pm. I was literally in line…read morefor 25 minutes. The line was not moving. When I finally got up to the front, there was a worker there literally working alone and clearly overwhelmed. I felt so bad for her, she was working as hard as she could but was not provided adequate support. To the manager(s) at this location, that was completely uncalled for, you need to have proper coverage for your staff especially during busy hours. This girl deserves a raise for what she had to deal with alone. I give the worker 5 stars but the management a ZERO!!!!

I love this place. Its amazing. I get this place a lot. The service is usually good. I like it the…read moredrinks are amazing. Please get it

Five stars for the crew, three stars for the chaos…read more Pulled into Dutch Bros Coffee grabbing one last cup before heading back up to Portland after a weekend of no-good fun, a whole lot of walking, and soaking in everything Eugene has to offer. You know the kind of trip where your legs are tired but your soul's doing just fine. Now here's where things get interesting. I'm sitting in the drive-thru, minding my own business, when the car in front of me decides out of nowhere to throw it in reverse. Not a slow roll. Not a cautious inch. No brake lights, no courtesy honk, no wave... just straight backing up like the laws of common sense took the day off. I had to throw my own car into gear thinking, "Well, this is how it ends... totaled over a cup of coffee." All that just to get six inches closer to the window. Six inches. Unreal. And not even a wave. Nothing. Just pure, unfiltered nonsense. Watch these people at Dutch Brothers because they are dumber than a box of rocks. They are dumber than a second coat of paint. That said credit where it's due the staff handled everything like pros. Friendly, quick, and upbeat like nothing in the world could faze them. Coffee hit the spot, exactly what I needed to shake off the madness. Location is clutch too right off the freeway, easy in and out... assuming nobody decides to back into you for sport. So yeah, five stars for the service, three stars for the drive-thru circus. End result? I'm still coming back... just with one eye on my mirror next time.

Coffee or tea, Dutch bros is a great option. They walk up to your car to take your order so by…read morethe time you hit the window your order is ready to go. The black tea was good. Great option since there aren't any Dunkin' Donuts in this part of the country.

I wish they had regular coffee but it's a great option for excellent espresso based drinks served…read moreby friendly competent people. Bonus points for Covid preparedness open door, driveway orders and $1 per drink to local community orgs on Valentine's Day!

Employees are super nice the dutch is so good and they always offer stickers. By far the best one…read morein eugene.

AMAZING coffee. I'm from the East Coast and had never heard of Dutch Bros but boy I'm glad I did…read more That Kicker with Irish cream is a new favorite coffee for me. Please open a location in North Carolina.

Lemme start off by saying this is one of my favorite Dutch stands, at least how the drinks are…read moremade. However, this specific stand has some rude staff. My last interaction was with this one blonde hair, short white girl, who was rude off the bat. She got our drink wrong and charged us for a topping we didn't ask for. I understand it can be annoying to request the drink to be fixed, but we did repeat our order before she even started our drinks. When she took it back from us she rolled her eyes and gave horrible attitude, and literally just rushed us away. There was only us in line :,).

They had a line down the road and still had drinks coming in a timely manor with a smile…read more The area was clean and there was a small spot to sit.

Dutch bros- an authentic Oregon experience :) It was my…read morefirst time trying - living in Indianapolis, small coffee stands with drive thru like this are not something I'm used to, but now I wish we had them here too! I enjoyed Dutch Bros a few times during my one week trip and I miss it already! Staff were always friendly and nice, service was so quick and convenient, and prices were reasonable. I got obsessed with "Cocomo" which is coconut milk mocha. Highly recommended!

So I'm not a major fan of their coffee but the service tends to make up for any shortcomings. I…read morejust find the drinks too sweet. But I know lots of people who really love their offerings.

The last few times I've been to this Dutch Bros they fail to make my drink sugar free, even though…read moreI ask very clearly. I am diabetic so when I drink something that I'm not aware has sugar in it it spikes my blood sugar to dangerous levels. Other than that the staff here are always very nice and I do enjoy coming to this location.

Always a treat to stop by on our way through. Most of the baristas are friendly but one in…read moreparticular shouldn't tell people or give people extra personal attention because she's a regular. So am I, but the lady could've waited in line like the gentleman and I were instead of the woman telling us there's no cars. I asked the barista why the lady that walked up to the window didn't have to wait in line like we were and she asked me, well who was in line first. I told her we were. When it was my turn to get my drink I explained to her that I felt bad for saying something, but she should've waited in line at the walk up window like we did and she said to me, well she's a regular. I simply took my drink and said thank you. I'm a regular as well. Getting a drink, 2 or 3 x's a day. I spend a lot of money at the JC location, donate to your fundraisers, the most recent being to the American Can er Society. I don't typically give anything below a 5 review, but I actually left upset that she said that and actually questioned me as to who was there first. I would've given my review more stars because everyone else doesn't say anything to me at all negatively. I love your coffee, teas and blended drinks, but quite honestly this one experience has made me feel shunned from Dutch Bros all together and I think after going there since you opened, I'll be taking my business elsewhere. I love being able to walk up to the window and getting my drinks, the building and surrounding areas always are maintained and look nice, but even that can't keep me there and word of mouth means a lot.

Why does everyone go crazy over this place ? The line is always so long - right ? Is it worth it ?…read more All good questions ! So, It's a quick line! Always efficient. Yes. It's worth it. Even if it might take a little longer than because of more than average cars ahead of you. The menu is so flexible - say- make me that Carmel apple frap that the other place makes they can do it ! So many of the originals they come up with are better anyways . I get a latte annihilator with half sweet. It's white chocolate with half the amount of pumps. One different quirky thing - there's not soy milk . You won't miss it I promise. The almond milk tastes so much better. You'll make friends ! Just keep going back they usually remember your drink too! A pupaccino is the same as puppy foam. My dogs start drooling a block away! They also have Kurig cups. Enjoy !

Friendly drove through service. We did not know what we wanted to order as we don't come here…read morenormally or ever. Very patient at ordering window did not feel rushed. Carmel mocha hot with oat milk! Win!!

The matcha latte caught my eye, and it has a nice, grassy taste that not everyone will go for, but…read moreit's not a terrible flavor-have an open mind. The chai latte is a good chai latte-some spice, not as strong as some, but somewhere in the middle. Good service. Nice seating at this location.