i really try not to leave one star reviews. But this, was BAD.... It's a long one, so here goes…read more this location isn't far from me, and my normal person that I normally go to at a different location didn't have the time that I needed. So I decided to go to a different location, which is this one, which is a little bit closer to my house. and I click any "Sugarista"- and the time I needed didn't pop up. Then I proceeded to click the individual to see the time that I needed. I finally clicked on Liv (I think that was her name) for 525pm. I made an appointment at 5:25pm, because that is when I can make it after work. A couple minutes later I get an email saying my appointment has been rescheduled to 5:20 PM. OK... so I leave work and I rushed there from Timonium to Ellicott city, in traffic. I called the store to let them know that I'm gonna be five minutes late... Which would be 525, my original booking appointment... and a man answers the phone. He tells me no problem, but I can be taken whenever. I actually get there at exactly 5:20 PM. I get into the store and I don't hear or see anybody. I decided to wait a couple minutes and nothing. I decided to call out into the store for somebody, and I finally got an answer. This is 530pm. The owner of the store calls me, Toshi, telling me that my Sugarista is on her way. I go to the bathroom, I come out, and another Sugarista is at the front desk, who I thought was my Sugarista. But it wasn't. It was somebody else. I was informed that my Sugarista was not coming. This is 540ish-pm at this point. I'm still waiting. I've been waiting for 20mins. Then the Sugarista tells me that she's completely booked and she can take me at 6:30pm if I don't mind waiting. So I drove 45 minutes from Timonium in traffic, waited 25 minutes, and then I would've had to wait another 45 minutes to get serviced?!? Heck no. I walked out. On top of that, the owner, Toshi, calls me from the store phone, apologizing. In that message, she gives me her personal phone number. She proceeds to tell me how sorry she is for the inconvenience, and that she will give me a gift card for the full balance of the service. I tell her I normally go to the location in Perry Hall, but the girl I normally go to didn't have the time that I needed. She said that's totally understandable and Once she figures out how to send me a gift card, she would. She sent me a gift card for $25. My service costs $65. When I spoke to her today, she said that she wasn't going to send me the full amount for the service for another store, but cover the cost if I decided to come to her store.. after this experience, I don't think so. Even though Ellicott city is closer to me, I will be going to the one in Perry Hall, which is roughly 45 minutes away. I do think it is a little untrustworthy that she would tell me all of this on her personal phone and not the work phone so that it doesn't show up on my account. 0/10, will not be going back. But will 1000% be going to Perry Hall which is 40 mins away from me.

From the owner: 100% Organic Waxing in Ellicott City. No ingrown hair, no irritation, No pain. Results last 4…read moreweeks. Hair becomes finer with each visit and can lead to permanent results. Online Booking! Check our website for pricing and more info!

Blue Ocean Nails has officially become my go to spot, and I have to share why. When Judy first…read morerecommended the Après Gel (Gel X) service, I honestly thought it was just an upsell. I hesitated. But I'm so glad I trusted her because Gel X has completely transformed my nails. They look naturally flawless, feel stronger, and last a full 30 days. No more bi weekly appointments or thick, heavy nails. The price is about the same, but the value is so much better one monthly visit, a fresh new set every time, and nails that stay beautiful. Judy, thank you for introducing me to Gel X... I'm hooked. And the experience doesn't stop there. One thing I absolutely love about Blue Ocean Nails is that you can book appointments. No waiting around, no guessing just reliable, professional service every time. Their pedicures are unmatched. They're not rushed or basic; they're detailed, relaxing, and genuinely luxurious. Depending on the type you choose, they average 45 minutes. YES, 45 minutes of real care and attention. Thi is my go to for pedicures, and she delivers perfection every single visit. Truly, everyone here is skilled, attentive, and consistently goes above and beyond. Blue Ocean Nails sets the standard stunning Gel X results, long lasting wear, and pedicures that feel like a mini spa retreat. If you're looking for quality, consistency, and a team that actually cares, this is the place. I'm a loyal customer for a reason.

Emily is by far the best!!! Been going to her for years and she is amazing and such a nice person…read more 10/10 recommend

I typically go to this location and have always had a great experience with my waxer and front desk…read morestaff. My usual waxer is Carisa (who is incredible) but she as unavailable. I was waxed by Gabriella was did an amazing job, she took her time, guided me with breathing to lessen the impact of the wax and made me feel comfortable as one could me getting waxed

I had purchased a packet of 10 for eyebrows, upper lip, under arm, and Brazilian; and had prepaid…read more$1170. My 3rd visit was for a 2:30 appointment on 8 Feb 24, at the Columbia site. My aesthetician was Ciara. I had my eyebrows, lips, under arms and Brazilian done. At soon as I walked in, I can smell weed on her, especially as her hands were close to my face, and I smelled it on her breathing on me. But that's not the worst. It felt like I was the first customer because the wax was really hot. I had mentioned it to her several times that it was hot and she even told me that she noticed it so when she did my eyebrows but she continued to do my eyebrows and upper lips. She even put more wax on top even after she said that she notice it. I did keep on letting her know that it was still too hot. She asked if this was the first time I've had wax done, and I told her - no. I've been getting waxed for the last 25 years. When I got to my car to check my face, I had large noticeable burnt spots under my eyebrows, both left and right and over my upper lip, both left and right. I went back to the store to show the manager, Francesca Moreira, to complain about the burn spots from Ciara. The manager told me that it looks a little red; and when I told her to look closer and that Ciara actually burnt skin off, she told me that she was not certified to say so or not. It does not take a genius to see that skin was taken from the hot wax. There's a huge difference. I'm not sure how she is the manager of a team of aestheticians, and not certified just to see that Ciara, or other aestheticians, actually took skin off when Ciara waxed my eyebrows and upper lip. I had to ask to talk to the Regional Manager, Tony Badolato, but she only offered to provide me an email. I had to call back several times because she provided two incorrect emails where it was undeliverable because it didn't exist. Finally, the front desk provided me with the correct one. It took 3x times to get a hold of the regional manager. I had to go to work with burnt scabs on my face. I cried upset over the whole experience. Bottom line, I will not be coming back to any European Wax location. This experience destroyed any expectation I might have with any other aesthetician they might have on staff or the managers they hire who don't have training or is certified in the service they provide. If I could give ZERO stars, I would. I did get reimbursed but not until after I was asked to provide pictures for proof by the Regional Manager. It was a horrific experience. Never again.

I cannot say enough amazing things about Evelyn. I've been seeing her consistently for a year now…read moreand my skin is in the best shape it has been my entire adult life. I started getting mini facials last summer every 4-6 weeks and I added in products she recommended that were strong enough to deal with my acne. I had really awful cystic breakouts on my jawline. Now I might get one blemish a month. It's a HUGE difference. Taking care of your skin is SO important!! Take time for yourself and go see Evelyn!! She is SO knowledgeable and such an expert in her field. I regret not starting this regimen with her sooner!!

Evelyn Is Amazing. We met 17 yrs ago and I have been fortunate enough to watch this intuitive and…read moreextremely knowledgeable practitioner become one of the best estheticians I have ever has the pleasure of working with. Not to mention, she offers the Best Facial I have ever received !!! No matter what your age, skin type or concern, you will find an attentive and caring provider with Evelyn. She continues to advance her scope of practice and offers the most results oriented skin treatments and products on the market. Do Not Hesitate to make an appointment, get a gift card or product recommendation with Evelyn. Do yourself a favor, life is short, get the facial !!!

Found my new nail place!!! Beautiful colors to choose from and when you handle the 'nail color…read moreboards' they are clean!!! Wonderful people that know what they are doing! Highly recommend them!!

Did something completely different than the picture. I had to walk out with incomplete nails and…read morethey still had the urge to charge me $45 without telling me. Worst customer service ever.

The information Zoe shared was very helpful. She was very knowledgeable about the benefits of the…read morelymphatic drainage massage and had good insight about thyroid health, managing A1c and insulin. It was a very pleasant experience.

I loved the place and warm bed. Dilek was very knowledgeable and helpful. Highly recommendread more

I've never had less pain with waxing like here before. By…read morethe way, I wrote this review 11 years ago. I just found out that I didn't post it. Lol. I'm still coming to this salon. Mostly for waxing, occasionally for facial. She does very great job!!

This was my first Brazilian and a spontaneous venture. First let me say, I never expected to say,…read more"that was easy!" It was nowhere as painful as I imagined and comparable to an eyebrow wax. A Brazilian is when they wax it all off and she did so phenomenally! Erica is super gentle yet quick and efficient. She is a petite and friendly young lady and she makes you feel very welcome. It is located in the M&T building by Columbia mall. It is elegant and calming when with it's decorations. And very clean! The room is small with pretty purple walls and also very clean. She plays Zen type music so you remain relaxed and is full of light convo to keep your mind off things. Both front and back are included and believe me it's not as painful as you think. She is great and will make you want to make this a routine visit. I'm excited to go back and refer lol. If you call and get voicemail leave a message she is sure to callback and is uber polite. Enjoy :o) I will def be going back, but I do think it's pricey that's the reason for 4 stars

Scheduled a 60 min new client facial with Taylor and WOW!! She is amazing. Upon walking in I was…read moregreeted by the front desk and she was very nice and directed me to the restrooms/waiting room. They send out client forms and they were easy to fill out before hand. 5 minutes before my appointment, Taylor came and introduced herself. We walked back to the room and she sat me down and discussed my concerns, in-take paper work, and my overall skincare routine. During the facial she explained throughout what she was doing and it was one of the most relaxing facials I have ever had. I generally get facials done at my local med spa, however I will definitely incorporate Oja's into my routine. She addressed all my concerns such as acne and hyperpigmentation. The massage she gave during and the hand/feet masks were a fantastic touch. Afterwards, she went over all that she did and also what product she used. I was thoroughly impressed by how clean, organized, the customer service, and etc. 10/10 in service, ambiance, and overall value.

Saw an older woman with short hair. I asked for 60 minutes back and glutes only. She spent half…read morethe massage on shoulders and arms. When I turned over she started on arms again. I interrupted her to actually touch my back. She did my back, never touch my glutes. And when I asked her why, she said I needed to relax. And to stop lifting my heavy purse. I came there to relax..... I came for specific areas. You can't just do what you want. You can't just give massages that disregard what the client asked for. Terrible experience

I love this nail salon, this is my third time returning and I've gotten a full acrylic set, a…read morefill-in, and gel dip. The quality is incredible, I work in health care and I do enhanced hand washing every day, my acrylics did not chip or lift for up to three weeks!! I love how they give you a warm towel and lotion at the end, it is a very clean and all the colors are well displayed. They also have waxing and pedicure services that I am excited to check out. I cannot recommend this place more.

Amazing service! Very clean and relaxing atmosphere. The family that runs this business is…read moreextremely welcoming!

I had a good experience at Inspire Salon! The salon was clean, well decorated, and even offered…read morenice snacks and coffee for customers. I went in for a curly haircut and overall highlights, and the color turned out exactly like the inspiration pictures I showed, which I really appreciated. Before the appointment, Chandler took time to do a consultation to clearly understand the look I wanted, so I definitely recommend being specific about your goals. I kept most of my length while rounding out the shape of my curls, and although I'm still getting used to the cut, I really love how healthy and vibrant the color looks! If you're looking for a salon that knows how to work with curly hair, Inspire Salon is worth checking out!

I came to Inspire Salon after cutting my own hair for 20 years. My stylist Tessie was kind and…read morepatient. She attentively listened and perfectly interpreted what I was trying to achieve with my fine, long hair. She nailed it. She also cuts my male partner's short hair. We both love her and I'm so happy to have a professional take care of me at such a clean, comfortable, beautiful - and still approachable - salon.