Went in for A/C repair. Todd was the only one they said could do job. Long story short, paid $400 still have no air. Was told they ran dye through but obviously didn't, they replaced the connecter to the A/C line but still no air. After 4 visits they stopped returning my calls. Just went to another shop and yes it had a leak. I actually have pictures of the leak. So I now will be spending smooth $1000. 00 to get the problem handled. It's an 11hr job. Todd probably didn't want to have to do that and just charged me for freon that only leaked out. So they stole $400 and did no work. read more

Be wary. Make sure you verify costs. 175 for a three block tow, then made the mistake of letting them pick the battery. It inflated what should have been a fairly minor expense into twice the price expected. read more

I have been a customer of Kings for at least 18 years and the service is Outstanding!! Barry is so honest and to the point. Kings fixed my cars RIGHT the first time and Every time!! Tiffany is So Nice and friendly. Kings Auto Body is the Best Body Shop hands down!! I would definitely recommend them to Everyone!! Keyisha S read more

Money hungry ...took my car here for insurance claim. After they could not repair my truck I called and asked how much I owed. ( knowing I owed nothing cause insurance took care of it ) Lady said I owed nothing...man on the he next day calculated all these charges over $600. They originally kept putting off seeing if they could repair next thing u know they could not fix it and I owe...rip off. They ended up keeping the truck... good way to do business I guess. I see why they have a two star rating. Check ratings before patronizing any business. Real consumers don't lie. Beware!!!! read more

I was visiting family in NC when my car was rear-ended and towed into Kings. After more than six weeks and over $13,500 in repairs, I got my car back. The back lift gate was clearly installed crookedly but I didn't have the time or resources to stay in the area to have it re-installed correctly. Then I was driving on the freeway when my rear tire went flat. It turns out that both rear tires (less than a year old) are completely bald on the inside, indicating the wheels are out of alignment. I called Kings but was told there was nothing they would do because I'm no longer in the area. They suggested that I might have hit a pot hole after I left the shop (I didn't). I had to buy two new tires and pay for the service call when I was left stranded, and now I need to pay for another alignment and possible other damages. My advice - don't accept your car back from them without going over it with a very precise eye. I was warned by a local about them but my car was already there and I don't know the area at all. They should never have let my car leave the shop but they knew I was in a hurry to get back home. At best, it was not very good work. At worse, it was unethical. read more

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They had my car for over 2 months now and still haven't done a minor body repair and paint. Called and talked to the owner and told he has no idea if our car is ready or not... That his son in law been running the place. Sooo been better to take it to a dealer to fix... read more

Took vehicle to Kings Auto on Sept 9, 2019 for repairs, replace hood, replace front bumper and paint. Picked up vehicle Sept 12,2019 car looked like a two year old super glued Honda Emblem to freshly paint bumper, hood had wide gap on one side and scratches on new paint. Was very upset owner Butch pushed up off on Barry numerous times to fix issues, took vehicle back on Sept 23, 2019 and they keep car for four days again and still never corrected all the issues, hood is still unaligned and need to be buffed out, called to speak to Barry again and get ahold of incompetent Butch again, pushed me off on Barry once again, Barry was not there. I called my son in the parking lot at Kings to just take the car home, owner Butch came out while I was on the phone with him knocked on the window to try and get his keys, I told my son to lock the door and go home, Butch then threw something at my car while my son was driving off. NEVER USE KINGS AUTO BODY!!!!!!!!!!! I also spoke another Insurance Agent that had issues with his car repairs at Kings Auto Body that took several trips up there to get resolved. I will notify every Insurance Agent I know to remove Kings Auto Body off the Preferred list due to sorry work and terrible owners. read more

On Christmas Day my wife's vehicle started having a transmission leak. She planned to leave for Asheville on the next day. We called King's to see when they would be open again for us to bring it in. they told her they would send someone out to pick it up Christmas Day afternoon !!! They came picked it up, repaired it and returned it all that afternoon......on Christmas Day !!!!!! Talk about customer service !!!!!.....awesome !!!!!! When they came to our home they were helpful and congenial.....very kind and considerate. I can not say enough good things about this business !! it is not the first time that we have used them and will certainly not be the last. Many thanks !!!!! Edward B. Bostian read more