AVOID AT ALL COST if timing, communication, and reliability are important to you as you plan your…read moremove. We used Desert Moving Co. & Storage to assist with our move into a new home in Palm Springs. Specifically, we leveraged their receiving, storage, and delivery services to assist as this was a vacation home where we live in Los Angeles full time. Given the logistics involved, timing and coordination were important. As we purchased most of the furniture for the new home, they were shipped, and stored at Desert Moving until we were ready to coordinate the move into our new home. It took two weeks to be able to lock down Desert Moving for an actual date. What was even more frustrating was the fact that they were supposed to be supplying us with a running list/inventory of deliveries received to include inspection for damage etc.. This never happened. It required repeated requests for an inventory of what was received and when. This never came until very late the night before the "scheduled delivery". I took the day off from work, drove to Palm Springs and waited in an empty home for move that never happened. I was told in the afternoon that a crew was not available. It required a significant effort on my part to get them to deliver the next day which required a complete scramble of my work schedule to accommodate their change in availability. (NOTE) A chair that Federal Express had record of delivering to Desert Moving was no where to be found. Desert Moving said that Fed Ex often lie about delivery when they lose merchandise. In turn, we went back to the manufacturer and a new chair delivered directly to our home. During the move in, several outdoor chairs were damaged by the movers when being assembled. A supervisor came on site, we reviewed the chairs together, and he said they would follow up for resolution. Never heard from anyone. Shortly there after we received our bill and I emailed their accounting department and the service rep with whom we had been working to inquire about reimbursement/replacement of the damaged chairs and received no response. Next thing I knew, they charged our card on file for the full amount of the invoice. After several calls and emails, I finally connected with someone who told me our service rep was no longer with the company. This does not explain their accounting department not responding to my inquires. Very long story short. What should have been a very simple fix- replacing the damaged chairs which were actually very inexpensive, turned into weeks of emails and phone calls. I was finally connected to a manager who after giving me the run around for weeks, came up with a solution. The chair that went missing, miraculously appeared and they offered to deliver the chair for me for free in lieu of paying for the damaged chairs. As I shared they lost the chair, we had it replaced over a month ago. Still no offer to make good on the damaged goods that 3 of their employees including a supervisor acknowledged while onsite during our move. Desert Moving seems incredibly unorganized. Poor communication, terrible service, and based on the shady experience with someone at the managerial level, I find them to unethical in their business practices.

DO NOT HIRE!! I hired Desert Movers to give a small local company some business. However, although…read moreMike, the owner, seemed nice and professional over the phone initially, the men he sent over (3 of them for $120/hr) were awful. They failed to wrap my wood furniture with the moving blankets Mike told me to get thereby causing extensive damage to my furniture during transport. I have never had such a negative experience with movers. I expect a few minor damage or scratches here and there but nothing like this. First the movers caused a huge crack in the tile of the house I was moving out of (which Mike has yet to remedy), then the failure of the men to properly wrap my wood furniture in the blankets caused extensive cracks, scratches and dents.

These guys are professional all the way. Sadly my father passed away, and we had to relocate my…read moremother quickly a few hours out of town. Robert the owner was quick to respond and make a walk through to give me a solid fixed price, while maintaining such kindness and compassion through a tough time. We needed everything packed, loaded, and a lot of extra items hauled off, then a couple of different stops and unloading. The crew he sent were professional, kind, extremely courteous, and very hard working. What I thought would possibly be an all day move, was about a half a day. These guys are the real deal. Everything went very smoothly and he has a fantastic crew. I highly recommend King Kahn Family aMoving Company. Thank you for a smooth move.

My husband and I have moved with King Kahn twice now. The first time was in 2022 when we moved from…read morea 1bed/1bath into a 2bed/2bath about a half mile away from each other in south Palm Springs. They gave me a reasonable quote, were easy to communicate with over Yelp and were overall great to work with: the move went smoothly and quickly. Just last weekend we went with King Kahn again, this time to move from the 2bed/2bath in Palm Springs to a 3-bedroom in Cathedral City, and were happy we did; just as remembered, their movers are friendly and the experience went smoothly. Both times we moved during the summer, and these guys are real troopers even in the heat. If you're looking for a nice crew to help make something as stressful as a move feel much more doable and as stress-free as possible, we'd recommend King Kahn Family Moving to all of our friends, family and neighbors in the valley!

Quotes one price and demands more after work completed. Would not e-mail receipt even after mul…read morerequests. Does not have an office. Only a voice mail for "Cesar". No business license .

Don't hire these guys. They drink while they're working. Getting 12 packs at 8:00 in the morning.read more

We absolutely loved working with Silvano for our 2 part move the 1st from Palm Springs to Los…read moreAngeles and the 2nd part was to Las Vegas. Silvano was friendly, professional and worked so very hard always with a smile! He was available via email/text/phone anytime I had a question and his pricing was very very competitive. I highly recommend him you will not be disappointed.

This is a fantastic moving company. The guys that did my move were fast and efficient and they were…read morereally careful and respectful with my things. They were friendly and I felt like they really went out of their way to make it a relaxing stress free experience. It was just great start to finish and I'll definitely be calling them next time.

Very respectful and kind movers. Professional and careful while great packing! We highly recommend…read morethis company. Packed so well it takes time to unpack

Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.

They are amazing!! We were very happy with the services they were very professional n on time…read more Better price then other movers.We recommend them 100% Toni n Tony Deaztlan

Every time we need Rey and the guys they are there!!!! They show up on time, are friendly,…read moreprofessional and take good care of our clients personal items. We love their attention to detail and swift timing on getting the project done.

We needed a quick response due to a closing escrow. Stephen answered and squeezed us into his day,…read morecoming late in afternoon to start our pretty big last minute job. He returned the next day and communicated well with both parties (buyer/seller agents), and we are very pleased with their response and professionalism. We will definitely use him/them again!!!

Steve and his team provided great, efficient service for a reasonable price. Highly recommend!read more

Douglas reached out to me with an offer of exactly what I needed: two movers to help load…read morealready-packed boxes and some furniture into a truck I rented at my pick up location, and to help unload at my destination ~50 miles away. Every other company I talked to was trying to charge me double time for the drive, even if they didn't have to use their own truck. Douglas called me later in the day to talk through logistics, and he estimated and quoted me for four hours of work with a $60 fee to get his guys back to Indio from San Diego. I thought the price was very fair and Douglas was personable and seemed trustworthy so I gave this business a chance despite their limited reviews. I'm so glad I did! Douglas sent out Theodis and Damien to help with the move, and it was the best moving experience I've ever had (and I've moved 16 times in my life). Even though the boxes were wrapped ridiculously from my move down from LA, they were very understanding and packed the truck way more efficiently than the last guys. Both men were friendly, and along with helping me with my move (up quite a few stairs at my destination), they also helped my dad move some of his stuff. Additionally, I accidentally gave Theodis $20 more than I was quoted, and he was honest about it and returned the extra. How awesome! I recommend them and would call A-1 in a heartbeat if I ever have to move within their service area again!

This is the third time we have used A1, and have never been disappointed. This time, we had a huge…read moremove that took about 8-9 hours. Ozzie and Carlos were fantastic. They were expert at tetrising EVERYTHING into our 27' trailer. They were extremely courteous and FAST! Easy to deal with Douglas, the owner. Easy to contact and the packing was well organized, everyone showed up on time and handled the entire packing, even though we needed them for many hours more than booked. I have absolutely no problem recommending them to you!