Upon arrival we were greeted by the astute, friendly and informative staff at reception…read more Our room was very spacious with plenty of room, plus a large bathroom with jacuzzi. The accommodations are kept clean, and the king size bed was firm and comfortable. Every morning they serve a good hearty "breakfast-in-bed" delivered to your room at whatever time you choose the night before. Between 7am to 10am. The hotel is very close to the overcrowded Clifton Hill area which is home to an amusement park atmosphere. The hotel is also within good walking distance to the Falls, about a 20 -30 minutes walk along the promenade on the Niagara River. However, it's quiet at the hotel at all hours thankfully. Sterling Inn appears to be one of the better hotel options in the immediate touristy area. *There is a AG Restaurant on premises , as well as Spa for your pleasure.* Thank you for reading. Have a good day!

A beautiful hotel within walking distance to many falls attractions like Clifton Hill, The Skylon…read moreTower, and The Table Rock Welcome Centre. There is a restaurant below the inn which was fabulous. Staff were welcoming and warm. Being from out of the country I had numerous questions while I was there and the staff I met were patient and helpful. The room was modern, clean, and neat. I rarely heard any of my neighbors or outside noise. The bed was comfy, water pressure in the shower was good, and the AC worked properly. Breakfast in bed is delivered each morning if you request it. It was a lot of food for me so I opted out the rest of my trip.

The Niagara Falls Marriott Fallsview Hotel & Spa is one of the most impressive hotel experiences on…read morethe Canadian side of Niagara Falls, particularly if your top priority is the view and access to activities. But be forewarned: there are two Marriott-branded hotels located almost next door to each other another -- the other is directly across the street. I saw one couple confused about their booking. They were at the wrong hotel. It appears the the hotel most people are seeking when they book the "best view" is usually the Niagara Falls Marriott Fallsview Hotel & Spa at 6740 Fallsview Boulevard. The nearby Niagara Falls Marriott on the Falls at 6755 Fallsview Boulevard is a separate property. I was very pleased with the Fallsview Hotel. Unlike many hotels that advertise a falls view but have only a partial glimpse, the hotel's location provides a sweeping panorama of the falls. Most rooms seem to have a falls view. Higher-floor rooms offer an almost cinematic perspective, especially during the nightly illumination show and when fireworks are scheduled (nightly at 10 p.m. after May -- those poor gulls and their babies!). The facilities are extensive. The hotel features the recently renovated Burning Springs Spa and Thermal Pools, a fitness center, indoor pool that is sadly less that 5 feet at the deepest point, direct access to the Fallsview tourist district and convenient connections to nearby attractions. But spa access is not included in the stay-- such a disappointment. Generally, the property feels more like a destination than a standard convention hotel, with many public spaces oriented toward the falls. That includes and onsite Starbucks and Mortons steakhouse, plus a gift shop with a massive assortment of items: clothing, hats, bathing suits and goggles (even for the kids), maple syrup treats, medicine and beverages, etc. The biggest surprise for many guests is parking. Valet parking is convenient but expensive, currently around $80 per day, while self-parking is approximately $50-60 per day and located off-site rather than directly beneath the hotel. Valet service may be worthwhile because the self-parking lot requires about a 5-minute walk and the hotel arrival area can become crowded during peak times Overall, the staff was great -- they even sent up a red velvet cake for our anniversary! And the king suite (23rd floor) was sizable and comfortable, with a jet spa in the room looking directly toward the falls. The bed and pillows were also comfy. They also have two seats right in front of the windows with spectacular views. But there were so many bugs -- dozens and dozens gathered on the exterior glass -- after dark, we opted to keep the lights off. Not a concern, though. I would definitely stay here again.

I was really disappointed with this stay. The view of the falls was incredible, and honestly that…read morewas the only thing that lived up to the price. For what this hotel charges, even if you're using points, I expected a much nicer and better maintained property. Instead, the entire hotel felt run down. The lobby had obvious water damage on the ceiling with peeling paint, which was not a great first impression. There were plenty of elevators, but it seemed like half of them were out of service during my stay. The room was no better. The shower curtain looked dirty, the towels did not feel clean, there were chips and scratches all over the furniture, peeling paint around the windows, and cracked bathroom tiles. Everywhere I looked there were signs that basic maintenance had been ignored. Even Morton's Grille was disappointing. For a restaurant that is supposed to be more upscale, it was dim, the chairs were peeling, and it just felt worn out. What made it even more frustrating was seeing the hotels around it. I went into the Hyatt next door and it was beautiful. Even the Marriott across the street, which does not have the same falls view, looked much newer and much better maintained. It made me wonder why this property has been allowed to get into this condition. The view is absolutely amazing, but the hotel itself does not match the price at all. I left feeling like I paid for the view and nothing else. I would not stay here again unless the property gets a major renovation.

Just got back from visiting Niagara Falls, and stayed here. I really liked it. I went on a…read morecharter bus with a group of people and lucked out and got a room on the 20th floor with a small deck overlooking the falls. Incredible view from my room of the Falls and nightly fireworks. The hotel has everything you could ask for: a convenience store, gift shop, Starbucks, multiple restaurants, a spa, a small gym, and both an indoor and outdoor pool. The room was clean and had everything you could ask for. Really, the complaint was the limited TV options, but I probably only spent a few hours in my room, where I wasn't sleeping. The hotel is within walking distance of a lot of the attractions, and just minutes from the border crossing. Really couldn't ask for much more.

Travelers be AWARE !!!! Do not at any cost book this hotel …read more They will nickel and dime you for everything . Old rooms , nothing works in the rooms . Filthy so dusty that you will have an asthma attack if you stay . Fridges don't work . If you are going to stay make sure you take before and after pictures of everything you do . Do not book at the spa . Don't accept the bathrobe they give you . It's a scam. Once you accept it and return it they will hit you with a $120 fee . Nothing is done by rules . It's all scam . Travelers this location is not prime location. Don't get fooled by the pic online . Don't book or be ready to run in circles once you end your vacation . $56 for parking Basic cleaning to the room after you ck out $200 Old bathroom . Dirty stained towel . Good luck and search for a more decent hotel . I'll give it an " D- " .

Just finished a two night stay here; our second visit in 2 years. We love the area and will return…read morebut not sure if it'll be at this specific property. The good first. The employees here are fantastic. And I mean everyone. From the minute we met the valet guys in the parking lot, the front desk, the elevator jockeys, the evening happy hour crew, breakfast staff, have I missed anyone? I hope not. All very friendly & helpful. When we stay at the falls, we book the best room possible. It doesn't come cheap. We're ok with that because for us we want to enjoy that majestic view of both sets of falls every morning and evening. This hotel does have rooms with fantastic views. Whether its early morning watching the fog roll around below, or later in the evening watching the lighted falls and fireworks you cannot beat the view here. But when you're dropping a grand a night you don't want to stay in a place that seems worn and dated. This corner suite came with one of those commercial quality massage loungers you might find in your local gym. Nice in a novelty kind of way, but there was only one (thinking most people travel in pairs?) and honestly after the 5 minute "tried it because it was there" it just became a big piece of immovable junk that blocked part of the falls view from the bed. There were two other chairs as well, but they were the hardback chairs you'd find in the dining room of the hotel. Seriously? Again, we paid a lot of money to kick back and relax in the evening with a cocktail and that view. There was absolutely no comfort to the chairs at all. Why not take the money from the massage chair and invest in two nice swivel loungers? Seems like that would've been a much better use of the money. Another problem for this hotel is the lack of room service. There are two restaurants at the hotel, STK Steakhouse and a TGIFridays. Neither location provides room service. We walked through both onsite restaurants the first evening, neither were serving a full house by any means. It seems like they could use the additional business of providing room service...perhaps this is some kind of contractual issue between them and the hotel. Either way, big opportunity miss here. Remember, people are paying to stay in room with fabulous views...but they must leave to get food and drink? Lastly, a brand management problem. Unlike most other hotel chains, Hilton still hasn't returned to normal daily room housekeeping. Look, Covid is over. Your rates more than cover getting someone to come in to collect the dirty towels and make the bed. It's time to bring back quality service.

This hotel is in a fantastic location. We paid more for a view of the falls and it was worth it…read more Loved being able to see them from the room at night when they changed colors. Our room was recently renovated and beautiful. The elevator situation is pure chaos. We stayed on the 24th floor and often waited 15 minutes to go down. I actually took the steps down a couple times and beat my mom while she waited for the elevators. Just not enough elevators for the number of people there. I can't even imagine how it is in the summer, we went mid-September. Going up isn't as bad because staff control those getting on the elevator ms from the lobby. Skipped the morning breakfast to enjoy Tim Horton's, a quick walk from the hotel. The incline railway tram is right behind the hotel and is a quick, fun way to head to the Niagara Falls visitor center. Parking is ridiculously expensive but half off with a handicap permit. We found it worth it for our needs. Overall a great stay, just frustration with the elevators.

Loved it here! This…read morewas my first time ever staying in a bed and breakfast. The owner was on vacation so her son was looking after it while she was away. He was super friendly and inviting. The best part, he is a chef so we had an amazing breakfast every morning (see pics). This b&b is about a 20 minute walk to Clifton hill and the falls. Parking is expensive so I'd recommend walking. The rooms were comfy and the decor was cute. We stayed three nights, one of the nights we stayed in and watched tv in the living room area. It was very cozy and inviting. Next time I go to Niagara Falls I'll be staying here :)

This place is fantastic !! We are still here and can't wait to wake up for breakfast tomorrow, the…read moredeal of the room price can't be beat for so many reasons but a major one is parking ! It's free here and most hotel chains want 40$ a night ! The food is fantastic and the host is wonderful ! We will be back, call her to book !

I had a Fantastic time here!…read more Hotel. Several restaurants onsite! They had a crazy good dining promo (choose two restaurant meals for $120 for 2 people and I was able to pick Brasa the all you can eat Brazilian steakhouse) when I went and it was such a good deal. Check in staff told me about it Opted for the Fallsview room with the hot tub in bathroom, was a real treat. The view of Niagara Falls, oh lovely. Memories for a lifetime Downsides- -On-site Parking Was so expensive, came out to $73 one night. Recommend parking outside private paid parking lots if you have time and able to walk it -I wish the Swimming Pool area had a shower. there was a rinse faucet at the hot tub but it's not private and you can't have a real shower since it had no soap. No locker room. though I understand it is quite standard for hotels not to have -Water machine in gym was out of order. -Wi-Fi didn't work for me

The Hilton Niagara Falls/Fallsview is a classy full service hotel…read more With multiple restaurants, wine tasting, and easy access to a casino, there's something for everyone and a whole lot to love. Our room - 4258 in the North Tower - offered beautiful views of both falls, a jacuzzi bathtub, separate shower, and a comfortable king size bed. Off site parking was expensive ($62.15 CAD) on a Friday & Saturday, but as a convenience, Hilton offered a free shuttle back and forth. Breakfast is on the 33rd floor of the South Tower. As a Hilton Diamond member the Mr. was given the option of a free continental breakfast or $15 toward something on the menu for each of us. The first morning we chose French toast (meh) and the second we got the complimentary continental offering. It was a whole lot of carbs and a little fruit. We should have shared. Service was friendly, but a little slow. The views were very nice from our window seating. If interested, another option could be the on site full service Starbucks. All in all we enjoyed our stay and would happily stay here again.

Exceptionally easy check-in, with many luggage carts for guests to bring up their belongings…read more On-site parking is an additional $25/night, but worth it if the weather looks grim, or you can't walk far. This is a spotless property: The lobby, the elevators, the rooms and bathrooms are all gleaming. It's centrally located, and within walking distance of most tourist attractions.

Stayed one night at Victoria Hotel & Suites. Sandra Q at the front desk was amazing . Very…read more friendly and even allowed an early check‑in at no charge. Parking in the back was easy ($25), and the hotel is only a few minute walk to Clifton Hill. Room was clean, spacious, and had a great river view. The trade off is noise: the racetrack across the street had engines backfiring around 1:30 AM, so it's not ideal for light sleepers. The A/C was also loud enough that we turned it off. Good value and great staff, but be aware of the noise depending on which side you're on. -Zuk

A lovely hotel located right off Clifton hill! And not our first time staying at this hotel. We got…read morea pretty good deal for 2 nights stay, and had a wonderful time. The staff are incredibly friendly and accommodating. The front desk has free, freshly baked cookies in the front. Also equipped with coffee, teas, and hot water throughout the day. Our room was clean and cozy, not huge but not too small. Had 2 queen beds to sleep 4 people, a tv, a mini fridge. Complimentary breakfast from 6:30am-10:30am. A very average (maybe below average) gym, with just the bare minimum, but a decent size pool. Just wish there was a jacuzzi or hot tub! 20251228

A great price but we did have our car rummaged through and items taken. A lot of unsavory…read moreindividuals looking through the parking lot and around the building at all times of the day. Room itself was spacious and clean but furniture was worn down and outdated.

We stopped here while visiting Niagara Falls. Even though we live nearby, and we have been to…read moreNiagara Falls over 20 times, this was our first time visiting the tower hotel. The views from it is amazing! We had dinner which was decent, a little overpriced, but the staff was friendly, accommodating, and the views of Niagara Falls were priceless! We will definitely be coming back!

Came to Niagara Falls for the weekend for the first time ever and this hotel did not dissappoint!…read moreThe service was welcoming and friendly. Easy check in. If you're driving in, they allow you to unload your vehicle in the front and get settled in your room. We chose to do self parking. I wouldn't say the self parking area is walking distance, so I'm glad they have a updated free shuttle that takes you to and from the hotel 24/7. We went through expedia and got a great price for a room with an amazing view of the Falls. Now, the room is smaller than your typical hotel room, but the view is jaw dropping! The entire wall is a window so you can see it all! A few other things I really liked about this hotel vs other hotels: no nasty throw pillows, no nasty bed runner, no nasty bed skirt, wipeable desk chair, recycling bin. Everything appeared spotless! We did have to call for an iron and iron board, in which came up quickly. And the closet is little to nonexistent. There's a bar connected to the desk with a few hangers. And then there's 2 drawers beneath that. So most things will probably stay in your luggage, which was fine for us. Housekeeping does not bang on your door every morning. If you need more of something, you just call down to the front desk. The observation floor is on 26th floor, same floor as the IHOP. It's self guided with QR codes to scan. Overall I really enjoyed my stay here. I felt like this was the right choice.

we were disappointed in our stay at the Comfort Inn. Starting with no curtains at the window. So we…read morewere awake at 5 AM. There was someone hair all over the bathtub. It had not been cleaned. The stopper in the sink was broken. refrigerator was dirty. The communal microwave on the first floor looked like it came from a college dorm room. We were one of the first to get to the breakfast area and there was no syrup there was no juice. The milk was room temperature. was a nightmare. There was one person working the desk and 30 people in line. Not her fault just bad staffing. The food truck area and back of the hotel was filthy. Trash cans, overflowing trash everywhere filthy tables. I also found dark hair on the blanket that was not ours. Overall housekeeping needs to do a better job.

We arrived at 5, we were eventually given a room that was already occupied and then had to wait…read moreuntil after 6:00 pm to get a room. It seems as if the place is very understaffed. The public areas were dirty, the landscaping is neglected, the breakfast area was dirty and the help failed to wash her hands after refilling juice machine, mopping the floor and wiping tables. The whole checkin process was chaotic with only one man trying to handle everything including a bus load of people who arrived after us. I would like a partial refund. Worst checkin experience we've ever had and dirty.