A few weeks ago my Doberman Memphis fell ill having trouble breathing. I called K+K and when they…read moreanswered they asked if it was an emergency and if not, if I could hold. I said emergency and they calmly asked what was going on and I hysterically told them. I knew they get busy and can only see a limited amount of emergency patients so I asked if they had one available and they said to bring him in. We live 45 minutes away and unfortunately Memphis passed on the way to the hospital. But I want to thank you from the bottom of my heart for your kindness and for being willing to see him on such short notice. Memphis always loved coming to see you guys. I'm sure you remembered the close call he had two years ago. All the best to everyone there. Thanks again.

From the minute I spoke to the girl on the phone I felt like I was nicely being scammed. Get a word…read moresalad when asking about costs until they got my deposit. It's like all businesses. All about money

They are always so kind here. They make sure my dog is comfortable and happy. A bribe of treats for…read moreshots will always work for Charlie lol.

I called to schedule an appt for annual shots for both my cat and dog and the lady who answered was…read morerude. She was rushed and immediately stated that she did not have an appt for 2-3 weeks, which I said was fine because this was not an emergency and I was not in a hurry to get them in immediately. She continued to state that I would be better going to Hanford to get in sooner. I told her again that this was not an emergency just routine annual shots and asked if she just did not want to schedule me. She then huffed as if I was putting her out and then put me on hold. She gave me an appointment for my dog which was two weeks out (which worked fine for me) and when I asked about scheduling for my cat she said I can schedule something when I come in for that first appointment and hung up. I have been to this clinic before a few years ago and enjoyed the experience as everyone was kind but that was not todays experience. I will see how that appointment goes.

Dr. Svihla was the best ever! He made house calls at no extra charge and his prices were very…read morereasonable. Nothing like nowadays. Unfortunately Dr. Svihla was called to the Lord.

Dr Svihla is a outstanding vet. He is the best for dogs and cats…read more I trust him with my boys. My dogs are my family and I want the best for them. He doesn't cost a arm and leg like most veterans. He know what he is doing.

The staff at this rescue were friendly in person, and I appreciated their kindness during the…read moreadoption process. However, my post-adoption experience raised serious concerns. I was told both verbally and in writing that I had seven (7) days to notify the rescue of any medical issues. Within that seven-day period, I notified them in writing that my newly adopted Persian cat developed yellow eye discharge, squinting, and signs concerning for an eye infection, which is not typical Persian tearing. I also notified the rescue of my concerns regarding delayed or limited access to medical treatment, as prompt veterinary care is important to prevent unnecessary suffering. Despite reporting the issue within the stated timeframe, I was informed that no veterinary costs would be covered, and that treatment would require returning the cat to the shelter rather than allowing local veterinary care. Based on the condition that appeared shortly after adoption, I felt misled by being told the cat was in "good health." While I am not saying this was intentional, the information provided did not align with my experience once the cat was home, which was concerning. I share this so future adopters can make informed decisions. Please be cautious, especially when adopting brachycephalic or exotic breeds such as Persians, which are prone to eye and respiratory issues. Clarify in writing what "good health" means and what medical support, if any, is provided after adoption.

They are so positive and they really care about there work and my fur baby actually likes going…read more And they have shot clinic check it out

Animal House is the most unique pet store around! My obsession with this place started about 19…read moreyears ago during a hot summer day at the downtown water park. I brought my kids inside just to cool off, and we fell completely in love with it. People travel from all over because the layout is so fascinating--you could easily spend hours exploring. The staff is wonderful, and it puts big corporate chains to shame. A true local treasure!

ANIMAL HOUSE IS SOO AMAZING have the most adorable animals ready to be adopt and also the best…read morecustomer service ever !!! ALWAYS seeing smiles when enter the store !! Thank for the FREE TOYS for my bunny I appreciate it Animal House pls come support the wonderful business

Love AJ Country care and Kennel. Both of my cat's were very happy.strongly recommend for your petsread more

We take our dogs to the vet for boarding when needed. Aj kennel is so much better, price, location,…read morehours of operation and staff kindness. Highly recommended.

Deleting my previous review! If i could put no stars i would! horrible experience. Over $400 for…read morenothing they cant tell me whats wrong with my cat! The vets words"im guessing hes anemic. So after paying that you are guessing? Wow! And, while shaving up by his ear they cut and shaved whiskers... horrible experience. Will not recommend or be returning to this place

They came out tonight and were a great help during a difficult time. I'm so glad they do at home…read moreservices. Our family pet was able to take her last breath at home. Thank you! Great service and quick responses.

Everything. For something that is so heartbreaking, Dr. Gary…read moremakes it very peaceful. It has been a tough year and a half in our home. Our first experience was with Greta in July of 2023. 16.5 year old Greta was giving us the heads up that she was ready to go. Dr. Gary came in and Greta went peacefully across the rainbow bridge. Greta's brother Wesley, made it to 17.5 years. Ands just has his sister. He moved on peacefully with the help of Dr. Gary. Bella. Our big girl. Still jumping in the couch and chasing the rc car all the way up to a couple weeks ago. In just three days. She stopped eating and was giving us those eyes that we have seen to often non the last year. I am sure Wesley was calling her to walk with him along the mystical canal. Bella. Also just short of 17 years. Not the most touchy feely girl. She came and laid down on the bed where Dr. Gary and I were sitting. All three are together now.

1-29-25: My cat of 15 years passed at home…read more After about 6pm I was crying and still had her body in my arms. I called and they asked if I needed someone to come out and put her down. I said no, she already passed and I still had her body in my arms and was calling about cremation services and how much it would cost. The person on the other line went silent. I kept saying hello, hello for awhile, but realized they disconnected the call. We went to Cedar Veterinary instead and took her and paid for her cremation. Not a good way to handle a call after a person's pet has crossed the rainbow bridge.

Dog gets cut every time. If you love your pet, don't take them here. Also don't feel like they even…read morelike animals based off the interactions I've seen.

I drove in from Hanford, business says they are open from 8am to 5pm Monday-Saturday…read more Well it's Saturday, got here @ 4:45pm Just for literally 2 minutes to clip my cats nails, been here before with no problems. IMO if a business says they'll be open from 8-5, they should be. Just blatantly inconsiderate and bad business!!

Dr Chege has such an amazing bedside manner for your pet! The customer service is amazing. They…read moreare so friendly and helpful. So glad we switched to come here.

I want to start by acknowledging that euthanizing a pet is already one of the hardest decisions a…read morefamily can make. We were in an incredibly painful situation, our dog had bitten our daughter in the face twice and needed to be euthanized for her safety. We had adopted him from a shelter, and finding a compassionate, affordable option was not easy. Shelters were at capacity, the SPCA quoted over $500, and other vets were similarly overpriced. We called Northpoint, received a price over the phone, and made the 45-minute drive from out of town, already emotionally drained. What we experienced once we arrived made a devastating day so much worse. First, upon arrival we were informed, for the first time, that we needed to bring paperwork from the shelter where we adopted our dog. No one mentioned this when we called. Staff attempted to contact the shelter themselves, said they couldn't reach them, and then told us they might not be able to help us at all. My husband had to get back in the car, drive to the shelter to retrieve immunization records, and return, adding significant time and stress to an already traumatic experience. Second, when we were finally seen, they quoted us a higher price than what we were given over the phone. They also attempted to add an urgent care fee, claiming we had been given an urgent appointment, which was not true. My husband had to push back just to get them to reconsider. When he mentioned the original price we were quoted by phone, staff told him there was nothing they could do. We were grieving. We were exhausted. We had already driven nearly an hour and a half round trip for paperwork. And Northpoint chose that moment to add surprise fees and dismiss our concerns entirely. It felt like they knew we had no other options and used that against us. I wouldn't wish this experience on any family already going through the pain of losing a pet. If you're in a similar situation, I'd encourage you to get everything, pricing and requirements, in writing before you make the trip.