This is where all the big boats on Lake Chautauqua dock but being a small lake, nearly every boat…read morehas a gasoline (none of the marinas even sell diesel fuel) engine and a 35 footer is considered a big boat. This marina also has the best facilities such as a restaurant, an on rails boat lift, in house marine mechanics & etc.

We were referred to Holiday Harbor by another resident in the area. It was a pleasure to deal with…read moreJamie who is very knowledgeable and very professional. Very recently, I was in their office to drop off the batteries for our pontoon boat. That evening, I received a text from an antagonistic individual in the neighborhood which included a photograph of me covertly taken while I was in the Holiday Harbor offices. The text included profanity and threats. It turns out that Charles, the owner of Holiday Harbor, took the picture and sent it to at least one individual in the neighborhood, who then used it to send a threatening message to me. That individual was arrested and, when confronted with his actions, Charles indicated he does this type of thing routinely. I have never encountered a business owner, particularly in a small community, that behaves in that fashion. It is astonishing that a local business owner would act in that manner, intentionally and deliberately creating a controversial and potentially dangerous situation. I strongly recommend, for your own safety, that you avoid doing business with Charles. He has a great staff, but he should not be trusted whatsoever under any circumstances. Regrettably, there is no option to rate this business with less than one star.

Great place, great employees. We enjoyed our week at…read morelake,using your boat. Front office woman, very helpfulland nice. ( every one there is friendly.good company

Debbie was great, helped us get set up with a rental on late notice when my boat trailer broke…read moredown, they are friendly and accommodating.

I can't say enough about the great service I received at Lawson Boat and Motor. I'm new to boating…read moreand had purchased an old fishing boat. The motor was bad and certain parts were no longer manufactured. The team at Lawson spent weeks diligently trying to find the parts but were not successful. I ended up purchasing a used motor. Mark, Trevor, the President of Lawson's, Andy and even the owner of the marina all worked to fix problems that kept creeping up with the motor. Mark, knowing the trouble I had had with my first motor, went so far as to come in on his day off to make sure I would be taken care of. The team is incredibly knowledgeable, determined and creative in problem solving. They exhibited top customer service and patience towards me and my little fishing boat. Kudos and thanks to Lawson Boat and Motor.

Amazing family run business! Always helpful, kind, and there when you need them!…read more Michelle and Todd are extremely nautical and care for our family's boats as though they were their own. We couldn't appreciate their hard work and dedication more.

This is the best marina on the Beaver River. We have stayed with them on our bot several times…read more The entertainment is always great, the bar is great and the food is fantastic. The owners are second to none. Very friendly and welcoming to out of town boaters. Can't wait to visit again this season.

Gillettes Espyville Marina is a true disappointment. I called ahead and was given information…read morestating there would be a pontoon boat waiting for us. Ten minutes later, there was no pontoon boat. I kinda understand this but the sheer indifference of the woman at the counter was just uncalled for and rude. I think she derived pleasure from being able to deny us a boat. So, be nicer and give better information.

we rented a boat from this so called "business" and the boat ran fine all day and at the end of the…read moreday on the way to take it back the boat broke down In front of the marina. We called the number they said to call if anything happened for 30 minutes and the line was continuously busy. We had to end up calling 911 for someone to come get us and get the boat running again. After we got back to the marina the manly lady at the counter told us we had to pay an extra charge for them coming to get us. We tried to dispute this and told her we tried calling for 30 mins and she said we still had to pay for them coming out to the front of the marina to get their shitty boat running. We asked to speak to the owner and he said its a business he runs and he has to charge us for his boat not running. Moral of the story is that their shitty equipment failed and they charged us to rescue us from their shitty boat. I don't recommend this "business" to anyone. Find another place to rent from.

I have docked at SB for many years and am reporting, more than reviewing. SM's new manager- Tim…read moreand Sales Manager-Melissa have done more harm to this business in the last 2 1/2 years than ever before. Neither one of them know how to manage people as is evident by the scores of people who have quit and by the fact that these 2 have yelled at other employees and boaters in front of customers and boaters. Melissa even had to find someone to pilot the boats when she was attempting a sale, because she couldn't do it herself. (No license and no experience). It is extremely disappointing that the owner seems to be blind to what is really happening. The rates in 2023 increased by 30% and yet I have witnessed boaters cutting the grass because SB's has no employees to do this work. New restroom facilities were installed by prior management; however, under Tim's management are rarely cleaned. (Emptying the trash does not constitute cleaning). My educated guess is that they are down to under 5 employees (which includes the 2 "managers"). If the owner wants to keep this business afloat, then he should fire the 2 managers immediately and attempt to salvage his business. What was once a decent marina is now pretty bad. Sad to report, but thought you ought to know.

I recently had work done on my boat at smith boys. This included winter storage and several repairs…read morethat cost thousands of dollars. I was to have the boat moved from their property in the mid to end of June but had difficulty finding a hauler to take the larger boat. They were well aware of the challenges and provided no referral for a ship hauler. Instead of the end of June, I finally got it moved July 16. I was shocked when they hit me with an additional full summer storage charge which approached $800 for the extra few weeks I needed. No discussion, no advanced notification and no prorating. I was just shocked they had the nerve to do this. They have my money but they've earned an extremely unhappy customer who will never set foot on that property again. I will remember getting screwed by them for many, many years.

One of the few things that made living in Charleroi for a year was Smitty's! Such a blast in the…read moresummer months to go boating with friends and dock here for laughs, drinks and food. Great riverfront spot that's an ideal stop during an afternoon of water fun. Prices are reasonable and the food is above any bar food standards. Really a nice place to have a good time.

From the second the "bikers" stepped into the marina, it was 100% judgement. I have never been…read moretreated so rude in all of my life. I understand being short staffed, but this was the owner that waited on us. She was a downright ignorant and rude individual to our party. The owner was so, so ignorant! The only reason we stopped was because "Speers Street Grill was closed. I went to see my friend Denise at Speers Street Grill, which is awesome! But you should NEVER visit this place. Again, it is one thing to be short staffed. It is another thing for the owner to be downright nasty and ignorant to you. The food had 0 taste and was sub par. Last time i checked steak is supposed to be pink when it's medium. Not gray.

great folks great place. Definitely a great place to camp. Right on the water very friendly bath…read morehouses were clean definitely will come back.

STAY AWAY!!! After…read morereading the other 1-star reviews, I can confidently say our experience was very similar. The behavior we encountered was confrontational, combative, and completely irrational. Without question, this was the worst customer service experience I have ever had. Staff was incapable of having a professional conversation and handled the situation in an extremely unprofessional manner. We were denied use of the pontoon boat for the day we had reserved. Rather than simply refunding that day, he abruptly canceled and refunded the remaining three days of our rental as well, then told us to leave. The entire interaction was completely unprovoked. I genuinely feel sorry for anyone who has to work under those conditions. The woman who initially helped us at the counter was kind and professional, and she appeared visibly shocked and uncomfortable with the way the staff was conducting himself and representing the business. If I were the owner, I would be deeply concerned about the quality of management and customer interactions taking place. Then again, business must be doing well if they can casually refund $1,600 and turn away paying customers without a second thought. Based on our experience, I would strongly recommend looking elsewhere.