Can you imagine being made to wait over an hour only to be told you owe $45 for an x ray, when my…read moreinsurance company told me I had met all my deductibles so I have no more out of pocket expenses until the first of the year. When I notified Elizabeth at the desk, who initially told me it would be a 10 to 15 minute wait, she then told me it would be an additional 45 minutes until they can rerun my insurance. Frustrated, I just paid the $45. Low and behold, 5 minutes later I was getting my X-rays which took a total of 5 minutes. *I personally would not recommend using this company. ** Now I have to wait 10 days before the services are posted in the system and I can request a refund. *** I do have make known that the radiologist that helped me was amazing and friendly. Maybe the front office staff needs to be replaced as a start.

Went in for my regular mammogram. After they had me wait. Another tech said she was ready for my…read moreultrasound. I never asked for that appointment. I am a breast cancer survivor. The greed is really unbelievable.

I was referred to this facility by my oncologist, Dr. Lindsey Willmott after she & her team…read morediscovered what looked like a lesion on my right breast. I arrived with the orders from Dr. Willmott. I was greeted & taken care of by one of the office staff right away. Very friendly office staff here. Erin & Brittany were the techs who took care of me & did my mammogram work. They are super nice, very caring & compassionate, & quite helpful. Because of my referral, I was seen as a priority patient. I recommend this office for any woman who is in need for a mammogram.

I can safely say I have never left a medical imaging facility and rushed to write a Yelp review…read moreafter. I was so, incredibly impressed by this entire experience. An appointment I was not looking forward to, turned out to be a pleasant surprise. Everyone who I encountered here was incredibly kind and helpful. I did not have to wait long at all. Everything was remarkably clean. The Place itself looked like a spa or a restaurant. It was a beautiful and seemed brand new. If I ever need to go for another scan, this would be my place! The place is so sterile. It smells like Band-Aids. Also, I got my results within hours. The whole experience was amazing.

Queen Creek location is always great! The people make it special. Always kind and friendlyread more

It was clean and they were quick in attending me promptly. It was a bit further but they had an…read moreopen MRI machine which was for me, a lifesaver.

I've been going to this location now for 3 years! I go for…read moremy annual mammogram. Crystal, who works in Mammography, is always kind and very professional! The front desk ladies are always helpful and knowledgeable and greeting you with a smile I will continue to patronize this location and recommend it to my friends! GREAT JOB AJ location

Was referred here by my primary care physician so I could have xrays done on both of my wrists. The…read moreladies at the check in desk were very kind, helpful, & caring, as was the xray tech. The lobby is very clean & inviting. I recommend this location for your xray & other medical needs.

Shaded parking, excellent customer service, on time processing, professional…read more We were in and out in one hour less.

Would give zero Stars. The process was a mess. This was the Copperpoint facility. Th technician…read morejust got out of school. I went in for a simple ultra sound. Which I have had many times for blood clots. it's a little uncomfortable, this time the pain was unbearable. Technician tried many times to fine my vein. I finally told him to stop, and could not continue. I have tried calling Copperpoint to no avail. Cant speak to any one at the facility. Haven't heard a word back. WOULD NEVER RECOMMEND ,

I went into ADR to have a MRI done. My third one as I have a TBI . I had the nicest technician-…read moreJacob, Very considerate, saw I walk slower than the average and never once made me feel rushed or uncomfortable. I was in and out of that MRI in 25 minutes! I highly recommend this company

My husband was originally scheduled for his ultrasound on 11/28 at the Ahwatukee location, but we…read morewere later contacted and told they didn't have a tech available that day, so his appointment was moved. For the rescheduled appointment, he was instructed to arrive at 6:40am for a 7:00am appointment. When he arrived, the doors were locked. A front desk staff member asked if she could help him, and when he explained he had an appointment, she told him they weren't open yet. He even showed her the text message confirming the 6:40am arrival time, and she responded in a rude and dismissive manner. The facility itself was run-down and not very clean, and the technician was late as well. Overall, this was an extremely disappointing experience. We will be informing our provider so he can begin referring patients elsewhere

1st was the IV - Lauren carefully found the sharpest needle and made sure that the area was sterile…read more- and I didn't feel anything on the way in. She made sure that everything went smoothly. Lauren is clearly an expert at getting the patient prepared for the procedure. Next up was the MRI w/out contrast and then MRI w/ contrast (about 30 minutes) and Lex (the MRI operator) explained everything every step of the way. He removed the needle and, again, I didn't feel a thing. These folks are at the top of their game, make a great team, and do well for the patient. THANK YOU!!!

This was always my favorite place to go for imaging. Got here today...January 2026 and is was like…read moreI was back in 2020. They wanted me to mask up. I said I would not and now I am sitting in a closet size room waiting for my mammogram. This is ridiculous! I don't like banner for anything except for this imaging office and now it has joined the banner way. Just a note... I did offer to cancel my appointment, but instead they chose to sit me in this closet

Don't move, don't breathe, mammos are not the most fun thing to do. With that being said, Banner…read moreImaging is great. Technician great, very gentle and professional. In and out in under 20 min. Baboom, on for a cup of Jo.

I will not go to Banner Imaging PV for my mammogram again. Yes they provided great service during…read moremy mammo. I had no choice but to leave SMIL but Banner can't bill! My service date was two months ago and my insurance processed the claim and paid a month ago! Yet after multiple calls, Central Billing can't make the adjustment per the EOB and send me my bill. Ridiculous and incompetent! I have asked to talk to management and twice escalated issue. UHC even called. I'll go try SimonMed next year.

Yesterday I had a follow up appointment with my breast cancer surgeon Dr Katarzyna Trebska. As…read morealways she greeted me with a smile and was comforting during my visit. Along with my regular exam, I asked her questions about another gynecological issue. She said she would research and get back to me. Last night she called me personally and provided me with the information I needed. The service, knowledge and compassion she provides is rare these days. I feel fortunate to have her as my doctor.

I was scheduled here for a CT scan only. They were fantastic and got the test done stay as ordered…read more Results were expedited and I was very pleased. Nice staff and easy parking albeit construction was near by.

Hi all. Dr Karen Garby and staff are amazing. They all went out of their way to make me and…read morehusband feel calm and relaxed but more importantly Dr Garby was/is willing to talk to me at length and answer any little question I had. She never seemed rushed and didn't make me feel silly for asking questions. Highly recommend Dr Garby.

Four years ago CICC put a port in for my step father. They always say that they do not put a port…read morein if the white blood count is over 10 because it can cause infection. They knew that my step father had pneumonia the month before which increased his white blood count. They did not check his white blood count before the port placement. We did not realize that CICC did not check his white blood count. Later we learned that his white blood count was 13.4 when the port was put in. He ended up with a massive infection, got septic and four months later he died. We will never forget the suffering he experienced after the port placement. CICC completely disregarded what happened. I would never go near them.