Don't bother with them. They don't call back to make…read moreappointments. They won't even talk to you about warranty repairs.

Asked for assistance via email and after I asked if they could come to us it was crickets. Very…read moreunprofessional not to reply. You were given Ample time to answer. Customer service is shit in this area.

I've purchased several RVs over the years. Most were positive experiences. My experience with Pikes…read morePeak was not. Pre-purchase pricing negotiations didn't go well for me. They held their ground and knew that they had the upper hand since they had the model I was looking for, and I could not find one locally. I get that. I'm from MN and they are in CO. Buying sight unseen was difficult and stressful. I asked for a walk around video and never got one, only pictures. I wanted to have the truck camper delivered since we had an elderly dog that could not make the trip. Delivery was expensive. We agreed on a price and somehow that price went up during final invoice time. I was told the camper would be delivered on Wednesday March 11. I got a call Tuesday March 10 and was told the camper was going to arrive "early afternoon that day". I took the afternoon off work to be home when it arrived. Later that morning I was given an updated ETA of 7:30PM. Shortly after 9PM, no camper and no word from them so I reached out. I was told that the driver was "in northern Iowa and would be there in 45 minutes". I waited 1 hour and nothing, so I called again. I was told that they were a half hour away, another lie. It was almost 11PM when they finally arrived. I took delivery of a $40K camper at 11PM at night in the dark of Winter. I paid a premium price for the deliver "service".... After the next morning inspection, all looked good. I did notice that one of the dust caps was missing on one of the four electric jacks. Not a big deal, but I'm an engineer and the manufacturer of the electric jacks supplies them with dust caps for a reason. So, I went on the manufacturers web site to order a replacement. The price of one of the little dust caps was $25 including shipping. I thought before I ordered one, I will ask Pikes Peak if they have a spare. I reached out to them about the single missing cap and was told "all of our Adventurer campers on site don't have any caps, but I do have a spare set that I can send you". I thought that was an odd thing to say. So, I checked the pictures on their web site of other Adventurer campers on the lot and, sure enough, all the pictures showed the dust caps in place on the jacks. That was just weird. Two weeks later, no dust caps arrived so I reached out and was told that they were sent standard mail. No tracking and never arrived. That was weird, too. I was told that they would send another set. I'm not going to hold my breath for those to arrive.... All in all, there were a few other odd stories I could add but you get the picture. I cannot recommend this dealership and won't be going back to them in the future.

Out of state new customer!…read more Everyone here was great! They did not SELL me, they INFORMED about options and EDUCATED a new buyer with numerous texts, calls and follow up. I bought a new NOBO 20.3 and could not be happier with the experience. From sales, to tech, to the front counter, the entire staff was accommodating and respectful of my time. I highly recommend Pikes Peak RV over any dealer that wants to sell you something off their lot. IT WAS WORTH BUYING OUT OF STATE AND DELIVERING TO OUR DRIVEWAY.

Just got my oil changed with them. During these coronavirus times, I really want to be careful…read more.. These guys were great -- kept proper distance while taking my order, and asked me to remain in my car during the service (which is perfect). I felt very comfortable with the whole process. And they changed my oil/filter very quickly and professionally. 5 stars!!

My husband and I have been getting our cars serviced at Rapid Lube for a few months and have had…read morenothing but great experiences! The guys are quick, efficient, and incredibly friendly. Mike and his team go above and beyond to service your vehicle and provide excellent costumer service! We will continue to take our vechiles to the team at Rapid Lube! We can't sing their praises enough! Thanks guys for an excellent experience every time we walk in the door! You make car repairs and service feel less stressful!!

These guys are the best in the business and true craftsman! If you're looking for great customer…read moreservice and fixed right the first time, give them a call!

If you want it done right the first time this is the place to go! They are worth every penny and…read morewill help you with whatever even if it means weekend phone calls or staying late to meet your deadlines. Very detail oriented and talented at what they do.

Last week, our truck broke down while traveling from Colorado Springs back home to La Pine, Oregon…read more Dirt Road Diesel (DRD) was actually recommended to us by one of their competitors because no one I called could look at our truck for 1-2 weeks. After calling them, they expedited our request and took it in right away. It turned out that the Turbo Charger failed and the repair was completed in one day. These guys were great. In being a retired engineer, I could tell right away that they knew exactly what they were talking about and that gave me great confidence in their work and service level. We continued our trip home and it really ran great. I couldn't have been happier with their work and great service.

I never do reviews but understanding how important it is to leave a positive review while most…read morepeople don't take the time when they are happy with their service. (Most people are quick to post a negative when they're mad) I just wanted say all of our service and repair has been stand up, fair and honest. Nick helped us get our new to us 6.0 Excursion dialed and dependable. Since the straight up dealing from the beginning and fairness on price we now use Dirt Road for our company fleet too.

Can't express my gratitude enough for Mark and Tanglewood trailers. Stopped in for a small part,…read moreand Mark took the time to come out and look at the trailer with me and identified a couple safety issues. Stopped what he was doing to help me fix the issues immediately and get me going again, and the issues were kind of a pain to handle without an appointment. Top-notch customer service and plenty of trailer parts and accessories on hand to handle most any need. Thank you Mark!

This is an outstanding store with many types of services offered. From hitch installment to truck…read morerentals to moving supplies it is a 10/10 establishment. Fair prices. Veteran owned, great staff and Mark is on top of it all. Easy access and better than larger vendor operations.

Awesome company! My husband and I was stranded on the side…read moreof the road (us24 and constitution) a very busy road. My husband was able to talk with them and get the right parts so that we could fix it on the road, because,it was going to cost $4000.00 Just to tow our Rv to a place to have it fixed. Anyway I could do a four page review but I just want people to know this is a fantastic company. We definitely recommend Tranwest Truck, trailer and RV

CONSUMER BEWARE - $204.90!! We called ahead to schedule a tire check on our rv - 8 tires and were…read moretold to "stop by, it would take less than 30 minutes. We arrived - were there just over 60 minutes total. Took longer to fill out paperwork & have the service person check for damage on the coach than the tire check (which we watched and took 17 minutes. Labor cost posted was $185/hour. Ripoff !!

I honestly do not know if I have ever had a better customer experience in my 63 years…read more I worked in the hospitality industry for many years, and I have always believed in treating people with dignity and respect, no matter what side of the desk you are on or what industry you are in. That is exactly what I experienced with The RV Smith. My situation started with several calls around town, trying to find someone who could help me in a pinch and replace the A/C unit on my Jayco Jay Feather, which I just so happened to destroy while going through a do-it-yourself car wash. Long story short, I was distracted and went to the closer car wash instead of the one I normally use to wash my camper. Yada yada yada... I'm a dumbass. As soon as I got home, I started researching businesses that might be able to get the repair done quickly. Since it was a Sunday, I knew all I could really do was research my options and start making calls Monday morning. In all fairness, I knew it was a stretch to find someone who could turn it around right away. Most of the places I called chuckled when I explained the timeline I was hoping for. Several were booked for the rest of the summer and said they could not help me until I was ready to winterize the unit. When I called The RV Smith, Clint answered the phone. From the very beginning, I was met with professionalism, kindness, and genuine concern -- without judgment. Clint asked specific questions about the unit so he could understand my options. Instead of simply telling me they were booked out, he asked if I could swing by so they could get eyes on it and make sure the damage was not worse than I thought. The next morning, I was there before they opened at 8:00 a.m. Clint was already outside helping another customer, then directed me where to park so someone could take a look at it. It was not even 8:00 yet, and another gentleman told me to talk with Clint because he would help me find the best A/C unit for the size of my camper. Clint greeted me, looked things over, and said it appeared to be pretty straightforward. He gave me several options, including units similar to what I had before and a few newer models that were more efficient and much quieter for only a few hundred dollars more. After doing my own research, I had already made up my mind on what I thought I wanted, and it just so happened to be the same unit Clint recommended. He told me I could either leave the camper there until they fixed it, or I could take it camping that weekend and drop it off the following Monday. Since we already had plans, we decided to camp and make do with a portable A/C unit for the weekend. I dropped the camper off the next Monday, and two days later I received a call that it was ready to pick up. What I did not mention is that I also asked if they could provide an estimate for some body damage caused by Big O Tires when they replaced my old tires, and also check why the water heater was not working. They took care of all of that as well and documented everything clearly. I would recommend The RV Smith to anyone with RV issues. If you want to see what real customer service looks like, look no further. I could not recommend them enough.

Excellent experience! Great service from the quote to the completed work. Work was completed 2…read moredays before promised date- completely unheard of in the RV repair industry. They upgraded my suspension- Colton provided recommendations that improved the upgrade. I will definitely take my RV back there for service!